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moderated Email delivery issues #update
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Hello, We're currently seeing delayed delivery of email. I'm investigating and will post more when I know. Thanks, Mark
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Hi All, As you've hopefully noticed, email has started to flow again. We have quite a backlog to work through, however, so it will take some time before we're caught up. I believe I've stabilized things. No email was lost, and the problem didn't affect any other part of the service. I will post at least one more time in this topic when we're fully caught up with the backlog. And, probably tomorrow, I will post a #postmortem detailing what happened and what changes I'll be making. Thanks, Mark
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Hi All, We are caught up with email delivery. Thanks, Mark
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KL
Mark
I have a number of emails going back to last Wednesday that still have not emailed out to members. I have provided support with the message ID numbers. Should we do a new support ticket? Thank you
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On Tue, Sep 22, 2020 at 8:24 AM KL <kal564@...> wrote:
The bug affecting your group (and I believe only your group) has been fixed. It was related to the outage on Monday (#postmortem forthcoming). Emails should be flowing again, although unfortunately there's no easy way to resend the ones that didn't go out. Thanks, Mark
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KL
Thank you Mark for the update.
You are correct. The system has been working great and has not missed a beat since Tuesday. No problem with the missing messages. I will deal with it on my end. Again thank you for being "on-it". kl
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