1. The description under the 'Note To Send Attendees' text box says "Message to send people when they RSVP Yes." but it is only sent (as a separate email) when someone is allocated a space on the event. If they RSVP 'Yes' and end up on a waitlist, they don't get it.  #suggestion - clarify the description for the note.

1. If the event organiser changes the RSVP status of an attendee to 'not sure' (effectively removing them from the event), no email notification is sent to that attendee. #suggestion: Send an email to the person removed from the event confirming the updated status.
2. If a person is removed from the event or waitlist, no confirmation email is sent. #suggestion: send confirmation email to state that the person no longer has a place on the event or has been removed from the waitlist

1. The Additional Information Requested From Attendees field contents are visible to anyone looking at the event response details (which may be public depending upon group settings?). I can see situations where responders enter private information here thinking it will only be viewable by the event organiser. #suggestion: make the contents of this field visible to the event organiser only or at the very least, make it clear that these details can be seen by others.

1. When a person is initially allocated a space on an event (not via the waitlist), no event date/time email confirmation is sent (just the Note to Attendees). This would be particularly useful for those who predominantly use email and only venture to the Groups.io site to RSVP.  It may also help prevent people repeatedly clicking the update RSVP buttons expecting to receive an email  #suggestion: Send initial email confirmation of a place on the event that shows the event details etc. like they get when they are moved from waitlist and allocated a spot on the event

1. The Note to Send Attendees and the event date/time details are delivered in separate emails when someone is allocated a spot and moved from the waitlist. I'm not sure why they need to be separated. #suggestion: combine Note to Send Attendees text and event date/time email into one

1. If the event capacity is reduced below the number of confirmed attendees, no notice is given. #suggestion: issue a screen warning prompt and email to the event organiser.

1. If a previously confirmed attendee changes their RSVP status to 'Will not attend', no email confirmation is sent to that person. #suggestion: send email confirmation confirming removal of place on event

1. A person who is waitlisted cannot see themselves as such when viewing the responses but they can see those Attending, Not Attending and Not Sure. #suggestion: make people on the waitlist visible (at least to themselves) when they view responses

1. A person on a waitlist can only change their RSVP status to 'Update Waitlisted' or 'Will Not Attend'. There is no option to change status to 'not sure' as indicated in the changes/improvements list above.  #suggestion: Allow a change to 'not sure' otherwise being able to see others with a 'not sure' status and allowing event organisers to set it is a bit confusing

1. On the Actions button drop-down list on the 'View Responses' page, it uses the term 'Maybes' but 'not sure' is the term used elsewhere. #suggestion: use consistent terminology

1. On the Actions button drop-down list on the 'View Responses' page, the 'Export Responses' option just gives the event details and attendees etc. in a different layout; it does not export anything. #suggestion: remove the option from the drop-down or make it do what it says

On Wed, Jul 29, 2020 at 10:17 PM, Mark Fletcher wrote:

For events with a specified max number of attendees, we don't permit people to specify Not Sure. 

 

Hi Mark,

I've never seen an option for someone to respond 'not sure' and only three buttons are available:

just wanted to mention I was looking at the Calendar for an event I responded Not Attending. On the calendar page it has a typo where it lists the counts and for me  it states You are no attending, instead of You are not attending.

13. After using the Actions button on the View Responses page to send messages to Responders, Attendees etc. I am returned to the home page of my main group and then have to navigate back to the subgroup and calendar where my test event is defined. #suggestion: keep focus on the calendar event after sending a message

14. Messages sent to responders about places on the event and movements on the waitlist appear to come direct from the event organiser (rather than via Groups.io) so, by default, any replies from a responder go direct to the organiser.  If an Owner/Mod is the event organiser the default 'From' address on messages sent via the Actions button on the View Responses page is group+owner so replies are most likely going to be sent back to that address.  Event responders can therefore get messages about the same event from two different sources and if Mods are set not to receive group+owner emails (our group policy is that they do not) some replies from responders can be easily missed. I know Mods may check the +owner Messages on individual responders' membership records but that's not a practical solution, especially for events that could have a large number of responders. #suggestion: set the default From address on messages sent via the Actions button to be the event organiser

Thanks Mark. I'll look to re-run my tests and report back.

To cover your final point:

It displays all responses on one page. What else should it do?

I thought 'Export' would provide details in something like a CSV format that could be used outside Groups.io and would match similar behaviour from the Export Group Data function. I would say that what it currently does is provide a summary or overview of responses received.

I created an event with RSVP last night and accepted it as Will Attend to get myself in the count.  The message I received titled Your RSVP to the xxx Event contained the original Description field and not the Note to Send Attendees.  (Now the five people who accepted the invite don't have the full information).

I tried this two more times today to verify I did not do anything wrong and in those cases I again got the original Description and  not the Note to Send Attendees.  Obviously this used to work fine.

Charlie
P.S.  I also noticed that Google mail is complaining about the RSVP email source  in a big yellow box -

Be careful with this message

Gmail could not verify that it actually came from charles.behnken@.... Avoid clicking links, downloading attachments, or replying with personal information.

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