Topics

moderated Bounced emails


 

Starting yesterday, periodically, I've started having trouble with SOME of my emails getting bounced back. I'm not sure if it's an issue with Groups.io, my domain host's server, or somewhere else along the line. I have only rudimentary skills at breaking apart email headers and figuring out WHICH system caused the bounce. Here is one bounced message (with the actual message text deleted for brevity). "InMotionHosting" is the host for my kaser.com domain. "se3-lax1.servconfig.com" appears to be owned by InMotionHosting also. What's not clear to me is whether the error is 'happening' on the InMotionHosting system, or when trying to contact lb02.groups.io. I'm not having ANY trouble with bouncing with any of my other emails, just the ones sent to kasergames@groups.io, which is what makes me suspect something involving that link. Ideas?

Return-Path: <>
Delivered-To: everett@kaser.com
Received: from ld191.inmotionhosting.com
by ld191.inmotionhosting.com with LMTP id AHk6Lq0umlzRkz0A7wTFuQ
for <everett@kaser.com>; Tue, 26 Mar 2019 06:52:45 -0700
Return-path: <>
Envelope-to: everett@kaser.com
Delivery-date: Tue, 26 Mar 2019 06:52:45 -0700
Received: from se3-lax1.servconfig.com ([104.244.124.87]:49244)
by ld191.inmotionhosting.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)
(Exim 4.91)
id 1h8mVR-00H14E-O2
for everett@kaser.com; Tue, 26 Mar 2019 06:52:45 -0700
Received: from Debian-exim by se3-lax1.servconfig.com with local (Exim 4.89)
id 1h8mVR-0002wE-13
for everett@kaser.com; Tue, 26 Mar 2019 09:52:45 -0400
X-Failed-Recipients: kasergames@groups.io
Auto-Submitted: auto-replied
From: Mail Delivery System <Mailer-Daemon@se3-lax1.servconfig.com>
To: everett@kaser.com
Content-Type: multipart/report; report-type=delivery-status; boundary=1553608364-eximdsn-1711883849
MIME-Version: 1.0
Subject: Mail delivery failed: returning message to sender
Message-Id: <E1h8mVR-0002wE-13@se3-lax1.servconfig.com>
Date: Tue, 26 Mar 2019 09:52:45 -0400

--1553608364-eximdsn-1711883849
Content-type: text/plain; charset=us-ascii

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

kasergames@groups.io
host lb02.groups.io [173.255.221.194]
SMTP error from remote mail server after RCPT TO:<kasergames@groups.io>:
500 Invalid request

--1553608364-eximdsn-1711883849
Content-type: message/delivery-status

Reporting-MTA: dns; se3-lax1.servconfig.com

Action: failed
Final-Recipient: rfc822;kasergames@groups.io
Status: 5.0.0
Remote-MTA: dns; lb02.groups.io
Diagnostic-Code: smtp; 500 Invalid request

--1553608364-eximdsn-1711883849
Content-type: message/rfc822

Return-path: <everett@kaser.com>
Received: from ld191.inmotionhosting.com ([192.145.239.37])
by se3-lax1.servconfig.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)
(Exim 4.89)
(envelope-from <everett@kaser.com>)
id 1h8mVI-0002qY-BE
for kasergames@groups.io; Tue, 26 Mar 2019 09:52:44 -0400
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=kaser.com;
s=default; h=Content-Transfer-Encoding:Content-Type:MIME-Version:References:
In-Reply-To:Subject:To:Message-ID:Reply-To:From:Date:Sender:Cc:Content-ID:
Content-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc
:Resent-Message-ID:List-Id:List-Help:List-Unsubscribe:List-Subscribe:
List-Post:List-Owner:List-Archive;
bh=BROU0aw90yaAdfoz1bY3qdQbEQuGXwn70HL3S+k7hMc=; b=hLNmv4TDDmYKn+Frc4F2cwZCdo
F06F5XxaC3f+t/yOIk3+sQIkPaFvklNhjyYn9c6gSfQHFJI7nTV8xR57jKDYKeN/jiFYJHY4yOUiJ
52cxjacGmJA0xukLTgmIsK1sqKF/NHqcS/UweQkykT4oyk2Fstl4/S5PyftUhdmiL8D9RGAymCRS5
wMaklnrUUm4gv8KbZjxX/5TiD/vhS5KyaV6CvvD5VeX1nLQyGn7URsxbZwEAGBlvbCzxUK2p01tHg
gZGizgldjzq7fnT+nTPdhZMncsIlWsmWzLOYx+0HL0EQCyCxN2EHHjf+7XIy0lAGw5FBo2R3Rjcte
gXK7tWXw==;
Received: from [73.25.112.215] (port=58439 helo=[192.168.0.102])
by ld191.inmotionhosting.com with esmtpa (Exim 4.91)
(envelope-from <everett@kaser.com>)
id 1h8mV7-00H0sY-Ep
for kasergames@groups.io; Tue, 26 Mar 2019 06:52:35 -0700
Date: Tue, 26 Mar 2019 06:52:23 -0700
From: Everett Kaser <everett@kaser.com>
Reply-To: Everett Kaser <everett@kaser.com>
Organization: Everett Kaser Software
Message-ID: <64684569.20190326065223@kaser.com>
To: B De Roes <kasergames@groups.io>
Subject: Re: [kasergames] HLB - rel 5 - 3 image issues
In-Reply-To: <91882411.11481212.1553577266174@mail.yahoo.com>
References: <23882.1553548328917455383@groups.io> <91882411.11481212.1553577266174@mail.yahoo.com>
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
X-OutGoing-Spam-Status: No, score=-100.2
X-Get-Message-Sender-Via: ld191.inmotionhosting.com: authenticated_id: everett@kaser.com
X-Authenticated-Sender: ld191.inmotionhosting.com: everett@kaser.com
X-Originating-IP: 192.145.239.37
X-SpamExperts-Domain: ld191.inmotionhosting.com
X-SpamExperts-Username: 192.145.239.37
Authentication-Results: servconfig.com; auth=pass smtp.auth=192.145.239.37@ld191.inmotionhosting.com
X-SpamExperts-Outgoing-Class: unsure
X-SpamExperts-Outgoing-Evidence: Combined (0.48)
X-Recommended-Action: accept
X-Filter-ID: EX5BVjFpneJeBchSMxfU5hxILIALfuVx7PH1GXcdrCh602E9L7XzfQH6nu9C/Fh9KJzpNe6xgvOx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X-Report-Abuse-To: spam@se1-lax1.servconfig.com

[MESSAGE TEXT DELETED FOR BREVITY]

--1553608364-eximdsn-1711883849--


Toby Kraft
 

The essence of the error is contained in these sections of the message:
This part is the text explanation:
--1553608364-eximdsn-1711883849
Content-type: text/plain; charset=us-ascii
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
  kasergames@groups.io
    host lb02.groups.io [173.255.221.194]
    SMTP error from remote mail server after RCPT TO:<kasergames@groups.io>:
    500 Invalid request

This part is the error message (delivery-status):
--1553608364-eximdsn-1711883849
Content-type: message/delivery-status
Reporting-MTA: dns; se3-lax1.servconfig.com
Action: failed
Final-Recipient: rfc822;kasergames@groups.io
Status: 5.0.0
Remote-MTA: dns; lb02.groups.io
Diagnostic-Code: smtp; 500 Invalid request
 
What it is saying is that server lb02.groups.io (Remote-MTA) rejected the message for kasergames@groups.io (Final-Recipient) with error "invalid request".

Since that appears to be a valid email address, this should be reported to support <at> groups.io so Mark can investigate.  He's very good at it, by the way.

Toby
 


Toby Kraft
 

Furthermore, this group is for enhancements to groups.io.  Not for support questions.


Dave Sergeant
 

For what it is worth, I had an identical error a couple of weeks ago
using 1&1 SMTP (any groups.io address), occurred suddenly but now seems
to have been cured while doing nothing my end. While it was failing I
used my alternative BTInternet SMTP.

I was going to contact Mark via the support line but didn't get round
to it. Yes, not really an issue for beta but Mark himself has
discusseed bounces here in the past.

Dave

On 26 Mar 2019 at 14:44, Toby Kraft wrote:

What it is saying is that server lb02.groups.io (Remote-MTA) rejected
the message for kasergames@groups.io (Final-Recipient) with error
"invalid request".

http://davesergeant.com