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Member receiving msgs from non-subscribed groups
#bug
It's probably unrelated -- but we received a sudden surge in "Unsubscribe me" messages from non-members, a day or two after Mark removed the other offending members. Andy
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It's probably unrelated -- but we received a sudden surge in "Unsubscribe me" messages from non-members, a day or two after Mark removed the other offending members. Andy
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By
Andy
· #28579
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Member receiving msgs from non-subscribed groups
#bug
They do not appear in the Banned Members list, nor in the Past Members list. They were formerly group members. The Activity log shows when they joined, any other activity, and then were Banned by syst
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They do not appear in the Banned Members list, nor in the Past Members list. They were formerly group members. The Activity log shows when they joined, any other activity, and then were Banned by syst
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By
Andy
· #28574
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Member receiving msgs from non-subscribed groups
#bug
Mark, I guess you tracked down many of those suspect subscribers that forward messages to other people (https://beta.groups.io/g/main/message/28546). I see a few dozen former group members who were "b
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Mark, I guess you tracked down many of those suspect subscribers that forward messages to other people (https://beta.groups.io/g/main/message/28546). I see a few dozen former group members who were "b
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By
Andy
· #28568
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Member keeps being unsubscribed, and re-joins with settings he did not set
#misc
Andy Wedge, So if person A forwards a group email to person B, and person B clicks on the "unsub" link in the footer of that email, person B should not be able to unsubscribe person A, unless person B
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Andy Wedge, So if person A forwards a group email to person B, and person B clicks on the "unsub" link in the footer of that email, person B should not be able to unsubscribe person A, unless person B
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By
Andy
· #28567
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Member keeps being unsubscribed, and re-joins with settings he did not set
#misc
So if I understand correctly, we should ignore the fact that the Activity log says "left via web" and "resumed via web". It could actually have been done by email, but the log calls it via the web. OK
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So if I understand correctly, we should ignore the fact that the Activity log says "left via web" and "resumed via web". It could actually have been done by email, but the log calls it via the web. OK
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By
Andy
· #28562
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Member keeps being unsubscribed, and re-joins with settings he did not set
#misc
"I'm wondering if he is using the word "bounce" correctly. ..." I don't know -- but he did say they bounce the first message, and after the resend, they pass it through. Andy
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"I'm wondering if he is using the word "bounce" correctly. ..." I don't know -- but he did say they bounce the first message, and after the resend, they pass it through. Andy
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By
Andy
· #28557
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Member keeps being unsubscribed, and re-joins with settings he did not set
#misc
Mark wrote this: "Does he forward group messages to other people? If so, they could be clicking on the Unsubscribe link in the message footers." There is an Unsubscribe link in the message footers, on
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Mark wrote this: "Does he forward group messages to other people? If so, they could be clicking on the Unsubscribe link in the message footers." There is an Unsubscribe link in the message footers, on
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By
Andy
· #28556
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Member keeps being unsubscribed, and re-joins with settings he did not set
#misc
I don't know if this is a sign of a problem. All my instincts tell me it is user-error, but just in case it isn't, I'm reporting it here. I have a group member with two apparent but related problems:
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I don't know if this is a sign of a problem. All my instincts tell me it is user-error, but just in case it isn't, I'm reporting it here. I have a group member with two apparent but related problems:
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By
Andy
· #28550
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Member receiving msgs from non-subscribed groups
#bug
"Are these members of the group or non-members?" Like I said already, these were non-members, asking to be removed. That was the point. Andy
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"Are these members of the group or non-members?" Like I said already, these were non-members, asking to be removed. That was the point. Andy
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By
Andy
· #28549
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Member receiving msgs from non-subscribed groups
#bug
Bob asked: "Andy, did you ever ask & get a copy of the offending messages?" Once, I think only once, they forwarded the offending message. I responded to them but never heard back. As I say, in almost
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Bob asked: "Andy, did you ever ask & get a copy of the offending messages?" Once, I think only once, they forwarded the offending message. I responded to them but never heard back. As I say, in almost
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By
Andy
· #28547
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Member receiving msgs from non-subscribed groups
#bug
re: "I had a few (maybe 5 or 6) non-members, people who had never heard of Groups.io, asking me as group owner to cease sending them messages ..." We get a lot of these requests. In nearly every case
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re: "I had a few (maybe 5 or 6) non-members, people who had never heard of Groups.io, asking me as group owner to cease sending them messages ..." We get a lot of these requests. In nearly every case
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By
Andy
· #28539
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moderated
Per-member pricing rollout delayed again
#update
No rush, but
By
Andy
· #28364
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moderated
Wrong error/bounce message when member tries to reply to a topic with a "tag only moderators can use"
#bug
Some of our Hashtags are set so that only Moderators can reply. ("Only moderators can reply to topics tagged with this hashtag.") When a regular member tries to reply to it by email, Groups.io does no
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Some of our Hashtags are set so that only Moderators can reply. ("Only moderators can reply to topics tagged with this hashtag.") When a regular member tries to reply to it by email, Groups.io does no
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By
Andy
· #28218
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moderated
Report File -- "Content flagged as objectionable"
#suggestion
Please add something in the Activity log when someone Reports (flags) a File, Photo, or Message as Objectionable. It shouldn't disappear or fall through the cracks.
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Please add something in the Activity log when someone Reports (flags) a File, Photo, or Message as Objectionable. It shouldn't disappear or fall through the cracks.
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By
Andy
· #28216
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moderated
Report File -- "Content flagged as objectionable"
#suggestion
There is a feature to Report File by clicking the flag icon next to the filename. It sends a message ("Content flagged as objectionable") from Groups.io to each owner/moderator. We recently saw a file
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There is a feature to Report File by clicking the flag icon next to the filename. It sends a message ("Content flagged as objectionable") from Groups.io to each owner/moderator. We recently saw a file
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By
Andy
· #28069
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moderated
Pricing change date change
#update
The page https://beta.groups.io/g/main/message/27191 has a confusing mix of dates. It says February 2 near the top, but January 18 in four other places in the same message. ? So, when the changes take
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The page https://beta.groups.io/g/main/message/27191 has a confusing mix of dates. It says February 2 near the top, but January 18 in four other places in the same message. ? So, when the changes take
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By
Andy
· #27923
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moderated
Dozens of gmail members suddenly bouncing - what's going on?
#misc
This problem (with Gmail) has indeed returned again today. I am seeing it here right now. For me, it started within the last 2 hours. I forward some messages from my Gmail account to another Gmail acc
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This problem (with Gmail) has indeed returned again today. I am seeing it here right now. For me, it started within the last 2 hours. I forward some messages from my Gmail account to another Gmail acc
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By
Andy
· #27170
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moderated
Downtime on Monday, September 21, 2020
#postmortem
What is "status.groups.io"? When I go there, it says (among other things): Sep 20, 2020 No incidents reported. Seriously? I guess you're saying things get reported only when you manually enter them, w
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What is "status.groups.io"? When I go there, it says (among other things): Sep 20, 2020 No incidents reported. Seriously? I guess you're saying things get reported only when you manually enter them, w
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By
Andy
· #26338
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moderated
Transfer invites
Mark, We have sent at least three Invites to "transfer@groups.io" to join our group, over the last 10 days, with no results. There has been no new member in the group with that address, so we can't pr
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Mark, We have sent at least three Invites to "transfer@groups.io" to join our group, over the last 10 days, with no results. There has been no new member in the group with that address, so we can't pr
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By
Andy
· #22711
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moderated
Update on Y! Groups transfers
Files in Yahoo!Groups seem to be back. However, when accessing them, the attempts (to see or download them) fail about 50% of the time. Does the same thing happen when groups.io tries to transfer thos
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Files in Yahoo!Groups seem to be back. However, when accessing them, the attempts (to see or download them) fail about 50% of the time. Does the same thing happen when groups.io tries to transfer thos
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By
Andy
· #15861
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