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moderated Re: Pending message stuck after email address change #bug

 

On Fri, Sep 11, 2020 at 6:32 AM Andy Wedge <andy_wedge@...> wrote:

one of our members sent a message to our moderated group. My co-owner claimed it and was checking it before approval. In the mean-time, the member changed his email address and we now have a message that we cannot approve (we have not tried deleting it yet so you have evidence of the issue).  It may be that the message was claimed part way through the email address change process when the new address/account was in NC status - I am not sure if that would make a difference or not.

It handles all that fine, so I was confused as to what happened. Looking at the logs, when the pending message was approved, the member was not confirmed, which caused an error (which was not shown on the website, which isn't great). Approving the message now, because he is currently confirmed, would work.

Thanks,
Mark 


moderated Re: Add back Active checkbox to Invite and Direct Add member notices #suggestion

Drew
 

This happened in our group. We only just realized that our custom text was no longer being included in invitations. The person who sends the bulk of invitations in our organization is not otherwise involved in administrative tasks in the group; but the change was also overlooked by by owners/moderators who sent occasional invitations over the past year.

Yes, please do implement an option for an "active" template for invitations so that the custom text will be included by default.



Drew

On 09/15/20 20:13, Bruce Bowman wrote:
Mark -- I'm resurrecting this thread because the problem came up again in GMF. Apparently there are several groups out there who didn't notice the change in mid 2019 that implemented multiple invite/direct add templates. They expected the previous behavior that auto-populated the invitation with the "active" member notice. As a result, they've been sending invitations for more than a year without any custom text at all.
For those of us (and I suspect it's a substantial majority) who have no need for any multi-template feature, it would really be nice to be able to set a default/active template and have it auto-populate without having to select a lone template from the pick-list time after time.
Thanks much,
Bruce


moderated Re: Membership Page and Activity History #bug

 

Are there any plans to restore the History for banned members? I know this has been through several iterations so I don't know whether its recent disappearance was intentional or part of this bug. The banned list used to be the *only* place you could see the history of past members (which led to the hack of banning recently left members so I could see their history), but then the history was added to the Past members (which is not available in basic groups) and was available in both places. Now it's gone from Banned.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Membership Page and Activity History #bug

Sandra
 

That is perfect. Thank you very much. 

Sandra


moderated Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

 

To me, a user of simple English, a non-profit organisation is any organisation
which does not make a profit. That probably includes the vast majority of
groups on this platform, including this one, with no income and no expenditure.

Whether or not something is tax deductible depends on which country you live
in. I assume from your reference to "IRS rules" you are thinking only of USA.
Those rules are of no relevance in most of the world. Like most of the
internet, this is an international platform.

Jim Fisher

On 15 Sep 2020 at 11:22, Bob Bellizzi wrote:

I'm  confused.

Simply setting up a nonprofit organization has  some basic costs which must be
covered. But, it would seem that, as a nonprofit, you have the legal ability to
solicit donations from others' who might have an interest in advancing your
cause. Such donations would be tax deductible to the donors under IRS rules.
BTW, what is the name of your non-profit? --
..


moderated Re: Membership Page and Activity History #bug

 

Looks good now. Thanks!
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Membership Page and Activity History #bug

 

I'm reading about Mark's fix after posting my message. They crossed. I'll check it out now.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Membership Page and Activity History #bug

 

I agree. It is - to use a strong word, but I believe warranted - worthless in its current form. It seems to consist of just the join (or apply) date and all the messages the member sent. You can get that by "all messages by this member" - which is in fact more useful, since that's all the messages that were posted. The list of messages the member sent only adds extraneous (and useless) information because not all of them may have been approved.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Membership Page and Activity History #bug

 

Hello,

I think I've fixed this bug now. Please let me know if it is still not working right.

Thanks,
Mark


moderated Re: Membership Page and Activity History #bug

Sandra
 

Thanks Janet, 

I am pretty sure I used to be able to see a lot more activity on the member page and under their activity history. 

I found an old topic where it was discussed and it seems like "all activity" for a member is in the activity history on their member page. 

https://beta.groups.io/g/main/message/3122?p=,,,20,0,0,0::Created,,%22member+page%22,20,2,80,93560

It seems to have changed a month or so ago. I know I can find the information in other ways, but it was handy. Right now the activity history on the member page, is basically "all messages by this member". 

Sandra


moderated Re: Group creation page Visibility dropdown reset bug #bug

 

On Thu, Sep 10, 2020 at 7:50 PM Christos G. Psarras <christos@...> wrote:
Hi Mark,
 
In the group creation page, if there is a syntax error in the Email Address value and the data validation checker gets invoked after clicking on "Create Group", the error is correctly identified but unlike the Email Address and Group Description fields whose values are preserved, the Visibility dropdown gets reset to the default value and it can be easily missed.
 

This has been fixed.

Thanks,
Mark 


moderated Re: Subscriber SPAM-removed email notification bug and one anomaly #bug

 

Hello,

On Sat, Sep 12, 2020 at 11:00 AM Christos G. Psarras <christos@...> wrote:

I run into two minor issues yesterday, one reproducible, the other one a weird one which I cannot reproduce.

The reproducible one first; during generation of the notification's message body text for the SPAM-removed emailed notification, the code that checks/formats the "offending" email's subject for inclusion in the notification text, must be looking for the group SubjectTag value sans the two brackets, because if the "offending" message subject does contain the SubjectTag text sans the brackets somewhere in the subject, the code doesn't prefix the inserted subject text with [SubjectTag].


For these notifications, we grab the subject line from the reports we receive from the email service providers. We do try to strip out subject tags, but we do so simply by looking for [ and ] and removing everything in between those characters (plus those characters), because sometimes the subject tag gets mangled in these reports. As you've also seen, other parts of the subject line can also be mangled in seemingly random ways.

Mark


moderated Re: Hashtag Permissions setting is misleading #bug

Duane
 

On Wed, Sep 16, 2020 at 11:57 AM, Mark Fletcher wrote:
So, yeah, using the word Bounced is not accurate. Suggestions appreciated.
How about "Messages from members can only be tagged with existing hashtags, otherwise the message is saved as a draft for editing."  A little wordy, but seems clear to me.

Duane


moderated Re: Hashtag Permissions setting is misleading #bug

 

On Sat, Sep 12, 2020 at 7:14 AM Bruce Bowman <bruce.bowman@...> wrote:
Mark -- Not sure if this is a suggestion or a bug, but I'd call it a bug.

It revolves around the Hashtag Permissions setting in Message Policies. In the pick-list, there is an entry stating that "Messages from members can only be tagged with existing hashtags, otherwise the message is bounced." But it seems that what actually happens is that the message gets held in moderation. At that point the Moderator can of course reject the message, or replace the offending hashtag with an approved one. If the message is approved without change to the hashtag, the hashtag is added to the hashtag list.

The message should be held in pending form for the original sender, not the moderator. And they should get an email telling them to edit the message. This only applies to messages sent via email, as if you try to post a message from the website with a new hashtag, it'll give you an error message right then.

So, yeah, using the word Bounced is not accurate. Suggestions appreciated.

Thanks,
Mark


moderated Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Mahendra Bakshi
 

Hello Rick Gray,

You said
>>>I am part of a small non-profit group of about 30 members that I have set up a pilot GIO for, however, with the limit of no sub-groups for the basic plan, it makes things more difficult to achieve an efficient site.
>>>

I think there is an alternative that will provide the functionality of sub-group under the Basic Plan.  As I understand it, when sub-group functionality is available in groups.io, the sub-groups are identical copies of the main group except a newly created sub-group does not have any members except the Owner who created it.  Sub-groups are empty to begin with and does not inherit anything such as photos, files, etc from the main group.  The Owner then invites those who should be in the sub-group.  Sub-groups are independent groups with their own website address and home page.  What goes on in sub-group is not shared with the main group and vice versa.

If what I am saying above is inaccurate, I would request members to point out and clarify my understanding.

So for your small non-profit group (snpg), you can create a new Basic group called (snpgCommittee) which will be a "sub-group" for the 3 or 4 Committee members.

Hope this will be helpful to you and others who would like to have sub-groups capability.

Mahendra Bakshi.


moderated Re: File-notice hashtag on upload message not shown in message archive #bug

 

On Mon, Sep 14, 2020 at 7:39 AM Andy Wedge <andy_wedge@...> wrote:

a member of one of my subgroups uploaded a file and a file-notice message was generated with the file-notice hashtag. I have moderated the hashtag so it was held as expected for approval. I approved the message but it appears in the archive without the hashtag which then allowed someone else to respond to it. I have since locked the file upload topic.  See the upload message for B4494.mp4 on my wobmob subgroup for details.

Hmmm. I'm unable to duplicate this in my test environment. Please let me know if it happens again.

Thanks,
Mark 


moderated Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Pati Nagle
 

The groups I'm talking about are not even non-profits. They are little clubs, a few people, and they don't have any income or fundraising at all. Any costs would come out of the members' pockets.

These groups want to support groups.io financially, but the only available option for doing that is too expensive for them.


moderated Re: Membership Page and Activity History #bug

 

On Tue, Sep 15, 2020 at 08:39 PM, J_Catlady wrote:
Changes to the member's posting status are not currently shown in the member activity page at all. I don't know if they ever were
It's so weird. Thinking about this later, I could swear I used to see these in the member's activity history. I could tell, for example, whether someone had been put on and off moderation multiple times, and I'm pretty sure I could see by which moderator and all the details. To check, I tried to look in some banned members' history - but even the history records of those members are now completely gone. So I looked in the activity logs of some current members, and the only thing in them now are things like "applied" and "sent message." I think you're right that there have been some major changes here. And I think not being able to see changes to a member's posting status, for example, is not good. I just changed someone's status yesterday and it's not showing up at all in the member's activity.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Sandi D
 

Hi Bob,

We are a 501(c)(3). Our mission is education and community service. We are a group of elderly ladies who teach sewing to others in libraries, churches, youth organizations and our meetings. That was in the precovid days. We no longer meet in person and our venues are closed to us. So now we sew at home. 

We made 6,00 masks between March and June to meet the needs of local residential disability and senior centers. All free of charge. That is our concept of what a non profit should do.

We make 400+ bags a year for the local food bank and foster care system. We purchase and place hygiene kits into the ones made for Children in Foster care and domestic shelters. Many of these children arrive with nothing or just what they can carry. The pillowcases and bags we make give them a place to put their possessions as the "System" moves them around.

We make clothing items for babies and toddlers and give them to families suffering financial difficulties. We make pillowcases for victims of declared disaster areas. We make stuffed bears and pillowcases for children with rare diseases to bring them comfort from the invasive testing they undergo. We make beds and scarves for pet shelters and pet adoption fairs using our scraps. We recycle fabric donations and put them into use instead of it going into landfills. 

As I said we are elderly, some of us homebound and many with health issues. With Covid we had to stop our fundraising at local fairs and venues. The ladies give generously of their time and their money but many are on a fixed income. We are controlled by a Board of Directors, all unpaid. Even the national level BOD is unpaid.

Our parent chapter, The American Sewing Guild, has 3 paid staff. A receptionist, a compliance officer and a Executive Director. All on a modest salary that carries us closer and closer into the red each year because our members are retired elderly and on fixed incomes.

No one in our local chapter, or any chapter, collects a salary. We don't even ask for reimbursement for anything we spend out of pocket, like office supplies, postage and mileage. The website ($150), our storage unit ($1500), Zoom ($370) and now this group ($220) would be our major costs. 

Since Covid we have been unable to fund raise. Normally we raise about $1200 a year which doesn't cover even our critical costs. We then rely on our members to make up the deficit with personal donations in addition to the $200+ they already spend each year on fabric and sewing related supplies. 

When Mark first introduced pricing, I posted much of this explaining our mission and situation and asked if he would be offering a non profit discount. I included the information and link to Tech Soup, an organization that vets non profits and that partners with companies like Adobe, Microsoft, Zoom and so many others to bring us helpful discounts. 

The name of our NP is the Sarsota Chapter of the American Sewing Guild. Our most recent project has been to sew fabric cards and mail them to those homebound. Covid has forced many into unhealthy isolation and small, thoughtful acts of kindness like these truly help them emotionally. 

I read Mark's bio page before joining GIO. He discussed his community minded spirit and desire to share his talents in a helpful way. His words touched me in a non commercial way because that is how I live my life.  

Bob, I am not sure why you feel so strongly that small non profits like us can always turn to fund raising to meet the greater and greater expenses we are incurring as technology becomes more critical to our survival. 

We are people giving to people. That's all I am asking for. Whether a discount or a middle tier. I am not demanding it- only asking if it is possible and agreeing with other NP's that it is worth our time to inquire. Only Mark should be sitting in judgement as to whether we "deserve" the reduced level of service or discount and only Mark knows if his business operations can afford to offer a discount or reduced tier service level.

I work with a few other GIO groups to assist their hearing and visually impaired members with technology. So many times we take things for granted. The NPs that teach them accessibily software are also run by volunteers. We need venues like GIO to teach. While a sighted person like myself can teach a sighted person how to mute a Participant in zoom in under 2 minutes, it can take upwards of 30 minutes to talk an unsighted person through the steps using accessibulity menus and keystrokes.

What I am saying is that GIO has become a lifeline to many NPs. I would be saddened if it were to be out of their reach in the future. 

--
Sandi Dickenson
ASG Volunteers Group.


moderated Re: Membership Page and Activity History #bug

 

On Tue, Sep 15, 2020 at 08:11 PM, Sandra wrote:
The drop down box on the member page - activity history indicates a box for "approved pending message", but it does not show any results.
That refers to the member, if a moderator, approving someone else's pending message. It would not show any results if the member is not a moderator. It's not related to the member's own messages being approved.

I could also see who approved the member, who changed anything, changed their message status. Even for unmoderated members, on their member page, under activity history, I can no longer determine, which moderator may have made a change to their membership, posting status etc.
I don't remember ever being able to do that, but I could be wrong. In any event, it's not that you "can no longer determine which moderator made a change to their posting status." Changes to the member's posting status are not currently shown in the member activity page at all. I don't know if they ever were.

.--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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