Date   

locked Re: option to disable email aliases #suggestion

 

On Wed, Oct 19, 2016 at 8:21 AM, HR Tech via Groups.io <m.conway11@...> wrote:

Just trying to summarize to try and help things along.

What if the email aliases section was reached in teh same way that "advanced preferences are - with an arrow you need to click to expand it. 

And if it that header read:

Advanced settings for Email Aliases

and then:

Email Alias

Box that displays the email alias

Description (move ABOVE box):

"If the email service you use for this subscription sends your outgoing messages from a different address than your subscription address, please enter your sending address here. Please note: No group email messages or notifications are sent to this address. Please be sure to check the inbox of your primary subscription address for group emails and notices from group owners & moderators."


I've just pushed this to the live site. I changed the word subscription to account in the above paragraph. But otherwise, looks good.

Thanks,
Mark 


locked Re: option to disable email aliases #suggestion

Duane
 

On Wed, Oct 19, 2016 at 08:42 am, J_Catlady wrote:


Well, obviously, I was suggesting that it be made not to bounce.
Only the members ISP could change that. There's no control from this end.

Duane


locked Re: option to disable email aliases #suggestion

Maria
 

On Wed, Oct 19, 2016 at 08:42 am, J_Catlady wrote:
Maria,

I think you've nailed it this time.

Hopefully. And hopefully this makes up for my DUH moment earlier with my post about the pending message queue order. :)



locked Re: Chat now live for beta groups

 

Duane,

Being an ROF, I sort of like the teletype, ...
Speaking as one who's used many Teletypes (mostly model 33 ASR) I can opine that anything with an acoustic coupler on top is a *much* more modern device (did Teletype Corporation ever make such a beast?).

I don't have much opinion though on choice of icon for the chat function, the portable terminal depicted or otherwise.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: option to disable email aliases #suggestion

 

"An alias as we're discussing here is a send only address, it has no receive capabilities."
I don't know how many times people are going to helpfully inform me of this fact. LOLOLOL.
J

On Wed, Oct 19, 2016 at 8:42 AM, J_Catlady <j.olivia.catlady@...> wrote:
"If you did that, it would just bounce."
Well, obviously, I was suggesting that it be made not to bounce.
J

On Wed, Oct 19, 2016 at 8:28 AM, Duane <txpigeon@...> wrote:
On Wed, Oct 19, 2016 at 07:20 am, J_Catlady wrote:

>
> But much better would be to automatically cc owner messages to the alias
> address.
>

If you did that, it would just bounce.  An alias as we're discussing here is a send only address, it has no receive capabilities.

Duane





--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu



--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: option to disable email aliases #suggestion

 

"If you did that, it would just bounce."
Well, obviously, I was suggesting that it be made not to bounce.
J

On Wed, Oct 19, 2016 at 8:28 AM, Duane <txpigeon@...> wrote:
On Wed, Oct 19, 2016 at 07:20 am, J_Catlady wrote:

>
> But much better would be to automatically cc owner messages to the alias
> address.
>

If you did that, it would just bounce.  An alias as we're discussing here is a send only address, it has no receive capabilities.

Duane





--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: option to disable email aliases #suggestion

 

Maria,

I think you've nailed it this time.

J

On Wed, Oct 19, 2016 at 8:21 AM, HR Tech via Groups.io <m.conway11@...> wrote:

Just trying to summarize to try and help things along.

What if the email aliases section was reached in teh same way that "advanced preferences are - with an arrow you need to click to expand it. 

And if it that header read:

Advanced settings for Email Aliases

and then:

Email Alias

Box that displays the email alias

Description (move ABOVE box):

"If the email service you use for this subscription sends your outgoing messages from a different address than your subscription address, please enter your sending address here. Please note: No group email messages or notifications are sent to this address. Please be sure to check the inbox of your primary subscription address for group emails and notices from group owners & moderators."

Maria



--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: option to disable email aliases #suggestion

Duane
 

On Wed, Oct 19, 2016 at 07:20 am, J_Catlady wrote:


But much better would be to automatically cc owner messages to the alias
address.
If you did that, it would just bounce. An alias as we're discussing here is a send only address, it has no receive capabilities.

Duane


locked Re: option to disable email aliases #suggestion

Maria
 

Just trying to summarize to try and help things along.

What if the email aliases section was reached in teh same way that "advanced preferences are - with an arrow you need to click to expand it. 

And if it that header read:

Advanced settings for Email Aliases

and then:

Email Alias

Box that displays the email alias

Description (move ABOVE box):

"If the email service you use for this subscription sends your outgoing messages from a different address than your subscription address, please enter your sending address here. Please note: No group email messages or notifications are sent to this address. Please be sure to check the inbox of your primary subscription address for group emails and notices from group owners & moderators."

Maria


locked Re: option to disable email aliases #suggestion

 

On Tue, Oct 18, 2016 at 07:40 pm, HR Tech wrote:
Please note: aliases can send but cannot receive group mail. Please be sure to check your primary email inbox for group emails."

This would be at least a step in the right direction. I would want to make this message customizable. In our group, failure to respond to an owner email can be considered grounds for removal. They may be completely oblivious to this and get inadvertently removed, etc. But much better would be to automatically cc owner messages to the alias address. 
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: option to disable email aliases #suggestion

Maria
 

On Tue, Oct 18, 2016 at 10:53 pm, Shal Farley wrote:

"Posting Alias

If the email service you use for this subscription sends your
outgoing messages from a different address than your subscription
address, please enter your sending address here. No email messages
or notifications are sent to this address."

I think we need to come up with something better than "posting alias" as that to me would easily be mis-read as a kind of alias/ display name for posts. 

The rest of the description works for me. This way people are only adding something there for those cases where their email service does this/ forces them. And not because they want to use a TOTALLY different email address for the subscription - which i am not cool with at all and wish the system would block that from even being an option if it doesn't already.

Maria


locked Re: Chat now live for beta groups

Maria
 

On Wed, Oct 19, 2016 at 03:22 am, Duane wrote:
On Tue, Oct 18, 2016 at 01:47 pm, Mark Fletcher wrote:

Also, suggestions for a new icon would be appreciated
Being an ROF, I sort of like the teletype, but found one that might be a bit more modern:
https://pixabay.com/en/cloud-blog-tweet-like-share-parts-709105/
Seems to convert to gray and small size fairly well.

Duane

I like that one but worry that having text inside the icon is repetitive with the fact that we have text on the menu/ mobile menu too.

I was only looking on http://fontawesome.io/icons/ and didn't find anything...

It seems like the Messages icon maybe could be 2 rectangular speech bubbles overlapped (but can't find those on fontawesome) and then chat could be the one oval speech bubble with the ... dots inside? commenting-o, Maybe?

But since our icons also get text there is some flexibility in terms of the liberty you can take with icons which is why even a smile-o might work or something abstract. The teletype is kinda retro though in a possibly cool way.

Maria




locked Re: Flip order of pending messages from oldest at top to most recent at bottom #suggestion

Maria
 

Ok - ignore this whole thread! I need to up the ratio of caffeine/decaf in my morning coffee.

I've no idea other than blaming sleepiness on why i saw this the other way around in this morning's pending message queue.

It DOES list the oldest message at the top first and then the next ones after and when you flip through them you are approving the oldest first and the newest last.

I must have been dreaming while awake.

Sorry!

Maria


locked Re: Flip order of pending messages from oldest at top to most recent at bottom #suggestion

Maria
 

On Wed, Oct 19, 2016 at 04:26 am, Duane wrote:
You should be able to click on the Date header to reverse the sort, but it doesn't "stick" for your next visit.

Yes, but as we have multiple moderators I think having it list the oldest one's at top feels more intuitive to me?

That way you can see if there are repeat posts or last minute "oops... i meant this" etc... afterwards by glancing down or when you click through them as you moderate from within the messages.

It feels more intuitive to me to get to the oldest first and most recent last.

Also and this should have been my main point :) what happens is that they seem to then come in to the message archive in the wrong chronological order ? most recent come in before the oldest? Is that right? or is that me needing more coffee?

Maria

Maria


locked Re: Flip order of pending messages from oldest at top to most recent at bottom #suggestion

Duane
 

You should be able to click on the Date header to reverse the sort, but it doesn't "stick" for your next visit.

Duane


locked Navigation Button to click to "Next Topic" without having to return to message archive #suggestion

Maria
 

Can we have a button to click to get to the next topic when we are looking at a whole topic (in topic view) and want to just page through to the next whole topic?

Would be great especially on mobile.

Maria


locked Flip order of pending messages from oldest at top to most recent at bottom #suggestion

Maria
 

Can we flip the order of pending messages in the queue from oldest at the top to most recent at the bottom?

It's easier when people send in corrections and / or posts are time sensitive to think of the most recent being the last one in queue instead of the other way around.

Makes it easier to flip through them and moderate them one by one.

Thank you!

Maria


locked Re: Chat now live for beta groups

Duane
 

On Tue, Oct 18, 2016 at 01:47 pm, Mark Fletcher wrote:


Also, suggestions for a new icon would be appreciated
Being an ROF, I sort of like the teletype, but found one that might be a bit more modern:
https://pixabay.com/en/cloud-blog-tweet-like-share-parts-709105/
Seems to convert to gray and small size fairly well.

Duane


locked Re: option to disable email aliases #suggestion

 

J,

'most people should not use this feature'
That's for sure. But they will, and they do. You've got to be kidding.
Not in the slightest. I'm completely in earnest in believing that an improvement to the name and description can head off confusions such as you've described.

And to assure some of the others in this thread, I have no problem with members knowingly making "off-label" use of the feature for their own convenience. The key is to use language that helps ensure that they don't mistake it for some other feature that they imagine might exist.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: option to disable email aliases #suggestion

 

J,

Shal, I give up. ... Not sure what else I can say to get
you to understand, so at this point we will have to agree to
disagree.
We may have to agree to disagree, but I'm confident I understand what you're saying. I just reject it as a reason to change what this feature means or how it works.

This member CC'd his questionnaire response to his (or her) alias
address. He (or she) clearly intends, or thinks it to be, an address
at which he (or she) can receive Groups.op correspondence.
How is that clear? I think you may be inferring too much from those actions.

In any case, I do believe that the name and description used on the account page can be improved so that a new user would not infer that it is a place to receive anything. Adding the explicit statement that no email is ever sent to that address should head off that kind of confusion - whether or not the user understands what the actual purpose of the control is.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum

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