Date   

moderated Re: Event: Site maintenance, Thursday, 2 February 2017 #downtime #cal-invite

 

Mark,

Brian wrote:
Might this not be something that should show up in each and every
group in groups.io? It seems like it's something that every user
should be aware of. I have seen this notice, and the related post
about planned outage, only on beta.
I concur with Brian. I was thinking that perhaps this calendar entry would be better placed on updates@, as that reaches far more users. Or perhaps there should be a separate list for site status.

I would hope that a mechanism exists for "the Grand Poo-Bah of
Groups.io" [Mark right now and for the foreseeable future] to blast
a message out to each and every group in existence at a given point
in time.
I wouldn't want that posted as a message in my groups, as a group owner I'd find that intrusive. However a status banner on the web pages (all of them), just below the logo bar, might make sense.

For an event like this I don't think an email blast to _all_ users is warranted: the vast majority are unlikely to visit the site during the affected hours anyway. A notice on the site pages would be better targeted.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


moderated Re: Event: Site maintenance, Thursday, 2 February 2017 #downtime #cal-invite

Brian Vogel <britechguy@...>
 

Might this not be something that should show up in each and every group in groups.io?  It seems like it's something that every user should be aware of.  I have seen this notice, and the related post about planned outage, only on beta.

I would hope that a mechanism exists for "the Grand Poo-Bah of Groups.io"  [Mark right now and for the foreseeable future] to blast a message out to each and every group in existence at a given point in time.
--
Brian

You can safely assume you've created God in your own image when it turns out that God hates all the same people you do.

    ~ Anne Lamott


moderated Event: Site maintenance, Thursday, 2 February 2017 #downtime #cal-invite

beta@groups.io Calendar <beta@...>
 

Site maintenance

When:
Thursday, 2 February 2017
9:00pm to 11:00pm
(GMT-08:00) America/Los Angeles

Description:

The site will be down to upgrade the main database machine. Emails sent during this time will be queued and delivered after the site is back up.


moderated Re: Planned downtime next Thursday 2/2/17

 

"... growth continued unabated. We quickly had to begin the neverending cycle of hardware upgrades. The original ONElist box was a Pentium PC running Linux with 32 megs of memory. Laughable by today's standards."

So it's true: "plus ça change, plus c'est la même chose."

Shal



moderated Re: Adding custom sign up fields #suggestion

 

Armando,

Can you add a feature in which you can customize your sign up
form to put on your website to have custom fields, for example, a
person is required to upload a profile picture to join the group?
There isn't a feature like that now, but there's an item like that on the wishlist:
https://trello.com/c/iSkDckWb/

There have also been some earlier discussions here about this. For example:
https://groups.io/g/beta/message/11126

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


moderated Adding custom sign up fields #suggestion

Armando <armando.elevatorfan@...>
 

Hi. Can you add a feature in which you can customize your sign up form to put on your website to have custom fields, for example, a person is required to upload a profile picture to join the group?

Sent from my iPhone 6s


moderated Re: Outage report #outage

Bob Bellizzi
 

Sounds like self denial of service to me <g>

Bob Bellizzi


moderated Re: Outage report #outage

 

As an addendum, the extra large digest was caused by a bug. The group is not set to resize photos in email. We normally resize photos in digests to a max of 400x400 or what the group is set to resize photos to, whichever is smaller. Because of the bug, for groups that don't resize emailed photos, we were not resizing photos at all for digests. Hence, the extra large digests. This has been fixed.

Thanks, Mark


moderated Re: Outage report #outage

Sugar Lopez
 

As always Mark, God bless you and all you do to help us all enjoy groups io

Sugar

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: beta@groups.io [mailto:beta@groups.io] On Behalf Of Mark Fletcher
Sent: Monday, January 30, 2017 4:36 PM
To: beta@groups.io
Subject: [beta] Outage report #outage

 

Hi All,

 

We had an incident starting at 4:04pm and lasting until 4:21pm. During that time the website was only sporadically available, and email was not delivered at all.

 

A post to a group triggered a digest to 271 of their members. The digest was 15MB in size each. Because each digest is unique, that meant 4GB of messages. The process that is responsible for sending email, called karl (after Karl the Mailman Malone), currently keeps all messages in memory. This immediately ate up much more than 4GB of memory, including overhead, causing the karl process to run out of memory. The main web machine became unresponsive and was rebooted. This sequence occurred several more times, until I was able to add some code to karl to skip reading those large digest messages when it started up. The machine is now stable.

 

To resolve this, I need to re-write parts of karl to not keep large messages in memory. Once I am able to do that, the large digest messages will be delivered.

 

Thanks,

Mark




moderated Outage report #outage

 

Hi All,

We had an incident starting at 4:04pm and lasting until 4:21pm. During that time the website was only sporadically available, and email was not delivered at all.

A post to a group triggered a digest to 271 of their members. The digest was 15MB in size each. Because each digest is unique, that meant 4GB of messages. The process that is responsible for sending email, called karl (after Karl the Mailman Malone), currently keeps all messages in memory. This immediately ate up much more than 4GB of memory, including overhead, causing the karl process to run out of memory. The main web machine became unresponsive and was rebooted. This sequence occurred several more times, until I was able to add some code to karl to skip reading those large digest messages when it started up. The machine is now stable.

To resolve this, I need to re-write parts of karl to not keep large messages in memory. Once I am able to do that, the large digest messages will be delivered.

Thanks,
Mark


moderated Re: New members not receiving notice

 

Yay! Thanks, Mark!!!
--
J

Messages are the sole opinion of the author. Especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: New members not receiving notice

 

On Fri, Jan 27, 2017 at 10:01 AM, J_Catlady <j.olivia.catlady@...> wrote:

This is great. Would it be possible to add tracking for the confirmation email, as well? That's the one that goes missing most of the time in our group.


We're now tracking confirmation email deliveries/bounces.

Thanks,
Mark 


moderated Adding Custom sign up form fields in embedded sign up forms #suggestion

Armando <armando.elevatorfan@...>
 

When I promote my mailing list, I only have the email address field so people can sign up with just there email address. I would like the option to put custom fields, for example, I would require a profile picture on their profile. The only way that I can approve my members is through google forms. I would like the option to approve them through groups.io, like for example, put there response in one email and I will decide if I will approve or reject a new member.

Sent from my iPhone 6s


moderated Re: +owner messages

 

On Mon, Jan 30, 2017 at 8:13 AM, J_Catlady <j.olivia.catlady@...> wrote:

This is great.

I'm wondering, do the confirmation emails have the same characteristic? Those have been more problematic for us than the "pending" messages.

No. The confirmation emails are created by us, and so don't have any headers that might cause issues.

Thanks,
Mark 


moderated Re: +owner messages

 

Mark,

This is great.

I'm wondering, do the confirmation emails have the same characteristic? Those have been more problematic for us than the "pending" messages.
--
J

Messages are the sole opinion of the author. Especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated +owner messages

 

Hi All,

As part of looking into why there are issues with pending subscriber questionnaires, I noticed that we were not doing some header processing with +owner messages that might help. With group messages, we delete a bunch of message headers from the original message. These headers sometimes trip spam filters. 

I have added code so that we're now removing these headers for all messages sent to the +owner address. That includes responses to pending subscriber questionnaires. So, maybe this will help.

Thanks,
Mark


moderated Re: Can an e-mail user check their own subscription status via e-mail?

Brian Vogel <britechguy@...>
 

Also, it is helpful to have information about moderation status, etc., even if the user cannot change these.  It is easy enough to make a split between the section that reports non-user-tweakable status items and those the user can change.  I didn't want it to appear that I was pooh-poohing the idea of reporting the non-user-tweakable status items a user might want to know about.
--
Brian

I have made mistakes, but have never made the mistake of claiming I never made one.   

          ~  James G. Bennet


moderated Re: Can an e-mail user check their own subscription status via e-mail?

Brian Vogel <britechguy@...>
 

I also have to say that I really like Joseph Lee's suggestion that if a message were to be sent to an as yet non-existent status address that if an address is subscribed that what should be returned, after the text saying it's subscribed, are additional lines documenting all of the settings currently configured for that particular address that can be tweaked through e-mail with the "tweaking instructions" right next to the current setting status.
--
Brian

I have made mistakes, but have never made the mistake of claiming I never made one.   

          ~  James G. Bennet


moderated Re: Can an e-mail user check their own subscription status via e-mail?

Wayne Scott <waynedscottjr@...>
 

I third the suofstion.

----- Original Message -----
From: "Joseph Lee" <joseph.lee22590@gmail.com
To: beta@groups.io
Date sent: Sun, 29 Jan 2017 08:32:39 -0800
Subject: Re: [beta] Can an e-mail user check their own subscription status via e-mail?

Hi,

I second this suggestion. I�셝 like to suggest using the email address of the form groupname+status@groups.io <mailto:groupname+status@groups.io> that�셪l return status such as subscription, moderation flag and what not. Thanks.

Cheers,

Joseph



From: beta@groups.io [mailto:beta@groups.io] On Behalf Of Brian Vogel
Sent: Sunday, January 29, 2017 8:09 AM
To: beta@groups.io
Subject: [beta] Can an e-mail user check their own subscription status via e-mail?



Something in Jeff Powell's response to me on the spam/blocked thread brought this question to mind.

You can send an e-mail message to subscribe, unsubscribe, and any number of other controls related to delivery options, but is there a way to check if you are subscribed from a given e-mail address without actually being subscribed to a group? If someone thinks they've subscribed with one e-mail address, but actually used another, is there a way for them to send an "Am I Subscribed?" request to check for the subscription status of the e-mail address it's being sent from?

I don't imagine this is a frequent need, but it seems like it wouldn't be difficult to implement and would give a mechanism to verify that a given e-mail address is subscribed to a given group.

Since I use the web interface almost exclusively except when testing I know that sending a help request always gets an automated response whether one is subscribed or not. What happens if you send an e-mail subscription control message if you're not subscribed? It might be possible to do what I propose using one of the existing mechanisms if some sort of "You're not subscribed to this group" message is generated in response to a control request of any sort when one is not subscribed.

--
Brian

I have made mistakes, but have never made the mistake of claiming I never made one.

~ James G. Bennet


moderated Re: Can an e-mail user check their own subscription status via e-mail?

 

On Sun, Jan 29, 2017 at 08:30 am, Brian Vogel wrote:
         I understand what you're saying, and agree, but I'm talking about sending a message from an e-mail address, which might be subscribed or unsubscribed, that would give the answer, "The address [insert address here] is subscribed

Brian,

I just wanted to see if it was possible (by any means) for users to get these answers currently, and it turns out that it is, but only in one direction - and even in that direction, the message is not user-friendly. I agree with you that an aesthetic way of asking for and providing the information, in both directions, would be nice. 
--
J

Messages are the sole opinion of the author. Especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

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