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Re: Moderator notice when subscriber's email bounces
#suggestion
ro-esp
On Fri, Aug 19, 2016 at 02:09 am, Shal Farley wrote:
Yes, of course we want to be notified when members are not receiving the group-mails And maybe also (again) if they transition from Bouncing to Bounced.Is there a difference? If so can someone explain it? and while we're at it, what are "absolute time" and "relative time" that you guys spoke about a week ago? groetjes, Ronaldo
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Re: FBL turned on for aol.com members
LOL! True! That would take considerable temerity. :-) Thanks. J
On Sat, Aug 20, 2016 at 10:08 AM, Shal Farley <shals2nd@...> wrote: J, --
J Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I won't. - Desmond Tutu
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Re: FBL turned on for aol.com members
J,
Can someone clarify: would that message go out automatically,Yes. See the second paragraph of Mark's original post (#10753). Note as well that the message is signed "Cheers, The Groups.io Team". No group moderator should have the temerity to forge that signature. Shal https://groups.io/g/Group_Help https://groups.io/g/GroupManagersForum
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Re: FBL turned on for aol.com members
Can someone clarify: would that message go out automatically, or is this a suggestion for group owners to send out when the member is unsubscribed due to this? (Also: In light of this situation, I'll repeat here my recent wishlist/suggestion, which was unrelated to this issue at the time, that the automatically generated "banned" notice be changed to an automatically generated "removed" notice, since members will presumably in general be removed more often than banned.) Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I won't. - Desmond Tutu
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Re: FBL turned on for aol.com members
Sharon Villines
On Aug 19, 2016, at 9:08 PM, Shal Farley <shals2nd@gmail.com> wrote:I would add, in the next sentence, You may resubscribe to the group at any time by …. Sharon. ---- TakomaDC@yahoogroups.com Where Everyone Trims Their Tails, Smothers Flames, Ignores Trolls, and Never Sends Private Messages to the List.
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Re: Ability to add photos to Wiki
#suggestion
For clarification, I've added pictures to Wiki pages, but it's a bit of a challenge. An easier way would certainly be appreciated.
Duane
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Re: Ability to add photos to Wiki
#suggestion
Seconded.
-- J Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I won't. - Desmond Tutu
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Ability to add photos to Wiki
#suggestion
Maria
In addition to being able to add pics to the database (another thread), It would also be useful if we could add photos to wiki pages. Thank you! Maria
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Site updates
#changelog
Changes to the site this week:
Have a good weekend, everybody! Mark
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Re: keep history available for members who left
#suggestion
J,
I would like, however, to be able to cull (remove members from) thatI concur with that idea. It could be an Action menu item after selecting one or more former member records in the list. With the appropriate warning that it is a permanent removal of the information. Shal https://groups.io/g/Group_Help https://groups.io/g/GroupManagersForum
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Re: FBL turned on for aol.com members
J,
I don't know what the upshot is here, and what we should do in generalThis may not relate directly to delivery problems experienced by specific group members, but automatically unsubscribing those who mark a message from your group as spam might improve deliverability to all other members using that service. That at least is the hope: less trouble overall for users of AOL and like-minded services. The specific members unsubscribed by this mechanism may come back to you looking for answers. I'm not sure what help you can give them, particularly if they don't think they've marked any group messages as spam. Since this incident (and similar ones) I have started to advise my groupOne upside(?) is that the affected members may come to that conclusion on their own if they are repeatedly unsubscribed by this mechanism. The flip side of that is that they may hold it against Groups.io as well or instead. Shal https://groups.io/g/Group_Help https://groups.io/g/GroupManagersForum
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Re: FBL turned on for aol.com members
Mark,
Here's the notification. Please let me know if you have suggestions for How about this: ----- Hello, Because {{provider}} reported to us that you have marked one or more messages from {{.Group.Emai}} as spam, you have been automatically removed from the group. You will receive no more emails from that group. If this was a mistake, you can resume your subscription within the next 3 days by clicking the following link: {{Resub Link}} Groups.io offers several options for controlling how much and what types of emails to receive. See this Help Center article for more information: https://groupsio.zendesk.com/hc/en-us/articles/202739445 If this happens repeatedly please check with {{provider}} to learn about how they decide to send feedback reports to list services (such as Groups.io). Cheers, The Groups.io Team ----- I don't use any of the services which you cited as providing such reports, so that last paragraph may be misguided - I don't know if the services provide help pages or otherwise provide a means for their users to learn about this feedback. I wouldn't want to advise the user to do something impossible (get relevant info from their provider).
Shal
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Re: keep history available for members who left
#suggestion
Maria
On Fri, Aug 19, 2016 at 04:05 pm, J_catlady wrote:
On Fri, Aug 19, 2016 at 01:09 pm, Shal Farley wrote:the idea of keeping a list of Former Members As do I, especially if it ties in to what Mark mentioned in the mid year roadmap: https://groups.io/g/beta/message/8656?p=,,,20,1,0,0 "Ability to deactivate members instead of removing them" Maria
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Re: keep history available for members who left
#suggestion
On Fri, Aug 19, 2016 at 01:09 pm, Shal Farley wrote:
the idea of keeping a list of Former Members LOVE this idea. It would be really convenient, with all the info that Shal outlines here. I would like, however, to be able to cull (remove members from) that list if and when it starts to bog down (or other reasons). Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I won't. - Desmond Tutu
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Re: keep history available for members who left
#suggestion
On Fri, Aug 19, 2016 at 12:22 pm, Mark Fletcher wrote:
Is there anything else you're looking for No, I just wanted to know whether we could already easily find the information, rather than you having to provide another means to get it. And I was hoping to still get the profile in addition to the info. Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I won't. - Desmond Tutu
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Re: FBL turned on for aol.com members
Shal et al,
Here's the notification. Please let me know if you have suggestions for improvements: Hello, Because you have marked one or more messages from {{.Group.Emai}} as spam, you have been automatically removed from the group. You will receive no more emails from that group. If this was a mistake, you can resume your subscription within the next 3 days by clicking the following link: {{Resub Link}} Groups.io offers several options for controlling how much and what types of emails to receive. See this Help Center article for more information: Cheers, The Groups.io Team
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Re: Bounce-track the You have been added message
#suggestion
On Thu, Aug 18, 2016 at 7:17 PM, Shal Farley <shals2nd@...> wrote:
We are now tracking bounces on both direct add notifications as well as posts to subscribers (ie. Send Message on the Action menu in the Members page). Thanks, Mark
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Status update request (1) Multiple profiles; (2) Anonymous groups
Hi, all - Has there been any substantial development progress made or a revised forecast for availability of these two items: (1) Multiple profiles, so users can vary the facts they reveal about them to groups focused on various topics (2) Anonymous groups? Again, my understanding of the anonymous groups are that:
Mark had originally predicted that this functionality would be ready for testing in early September. Wondering whether it has gotten onto a back burner given all the other development work in the interim. Our own projects in this arena are on a back burner, waiting. Cordially, Jennifer Christian
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Re: FBL turned on for aol.com members
Mark,
Please let me know if you hear from members who have been unsubscribedI haven't heard from any, and haven't seen the "Dear John" message you send them, but if it doesn't I think it should make very clear that your action was taken at AOL's request - that AOL told Groups.io that he/she (the unsubscribed person) had marked group messages as spam. You could elaborate a bit further and suggest that if they find this happening repeatedly that they should contact AOL about the how and why of these reports. -- Shal
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Re: keep history available for members who left
#suggestion
Mark,
Is there anything else you're looking for?I was thinking in terms of retaining a static copy of their Subscription page. That would be particularly of interest if there are any entries in their Activity History which are not also present in the group's logs. I hope there aren't any, but for all the same reasons you provide this per-member log it could be convenient to see it for former members. Access to the former member's Email Delivery History might also be useful, especially in the case where they were unsubscribed automatically due to expiration of the bounce mechanism. Or maybe by operation of the FBL. Access to their +owner Messages and Notes might also be of interest. For example, in discussing with other moderators why this member was removed or banned. Which naturally leads to the idea of keeping a list of Former Members, adding to our collection of Members, Bouncing, Banned, and Pending. Shal https://groups.io/g/Group_Help https://groups.io/g/GroupManagersForum
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