Date   

locked Updates to Trello

Beta Integration <beta@...>
 

[Beta] The card "Event RSVPs" was archived.


[Beta] New card "Flag to not search in attachments" was added to list "Message Search".


locked Re: keep history available for members who left #suggestion

 

I'm having a lot of trouble finding apparently correct results in a member activity search after a member leaves the group. A member left yesterday and all that appears in the history is the action of leaving. Also, when I search on a member name (after the member has left), it returns different results from when I search on the email address. The email address also appears to work (in some cases) only if the "@gmail.com" part is left out of the search term. I could go on and on with the seeming anomalies and seemingly incorrect or weird results. I don't even remember them all but can go back in and find details and report them to support as bugs. I'm not sure it's worth the effort. Bottom line, I'm finding the member activity search after a member leaves extremely flakey and unpredictable, and therefore it would really be helpful for this to be facilitated as proposed above by Mark and Shal. 
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Separate Admin Menu options from member menu options

Mike Fay <mikefay8888@...>
 

Thanks, I've reported it.
 
Mike Fay


locked Re: Separate Admin Menu options from member menu options #suggestion

 

Mike,

I have my main group and subgroup settings for "members visible" Set to
"subscribers". I need for all members to be able to see the complete
members list for each group/subgroup they are a part of.

Unless I am missing something, there is currently no way for the normal
non mod/owner subscriber to get to/view the members list.
Confirmed in my test group (shalstest@). This appears to be a bug or oversight, and should be reported to support@groups.io so that it gets entered into the issue tracking system.

In the past when that option was set to "Subscribers" non-mods could see a Members item in the left hand column. It produced a table with fewer columns than the version visible to moderators.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Merge messages to one action

 

Benoît,

How do to merge all these messages to one action ?

See:
https://groups.io/g/GroupManagersForum/wiki/How-To-Merge-Threads

Feel free to ask questions about this in GMF@.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum




locked Re: Mute topic w/o logging in #suggestion

 

Frances,

Sorry, Shal, it turns out only Rochelle's message was incorrect on my
iPhone.
I was going to suggest in that case that perhaps Ro had cc'd or bcc'd you directly in her reply, but I see that her reply was to J's initial post rather than to yours. That you could have detected in your iPhone by the lack of the standard group footer.

My copy of Ro's message does have the In-Reply-To field (which is how I'm certain she replied to J), and the References field as well, so short of some kind of glitch in the transmission of your copy I don't know why your iPhone might single out this message for misbehavior.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Mute topic w/o logging in #suggestion

Frances
 


I don't know whether it was a member momentary blip

Should read 
I don't know whether it was a momentary blip

Sorry, Ro!

Frances

Sent from my iPhone

On Aug 21, 2016, at 11:21 AM, Frances <travel@...> wrote:

Sorry, Shal, it turns out only Rochelle's message was incorrect on my iPhone. 

Subject line is

Re: Mute topic w/o logging in

Message 10789

I can't see the full headers on my iPhone but other messages are behaving correctly. I am on my way home later today and can only check on my Mac computer then.

I don't know whether it was a member momentary blip or something else. I'll double-check later on my home computer.  

Frances


Sent from my iPhone

On Aug 21, 2016, at 1:51 AM, Shal Farley <shals2nd@...> wrote:

Francis,

I could not respond to this message to the group through Reply in email
on my iPhone (latest iOS), only to the author of the message.

Just that message, or any Groups.io message?

If they all misbehave (in groups that are set to Reply To Group) on that device that would imply that the email UI in your iPhone does not respect the Reply-To: header field, which is how Groups.io (and Y!Groups, and other list services) direct replies to the list.

I think I recall hearing this complaint against some mobile devices before.

Does your email UI support examining the full message header (view full header, view source, or something like that)? If so you can verify whether the message had a Reply-To field, as all messages from Groups.io should.

An error?

I'd say so. But which kind is still murky.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum





locked Re: Mute topic w/o logging in #suggestion

Frances
 

Sorry, Shal, it turns out only Rochelle's message was incorrect on my iPhone. 

Subject line is

Re: Mute topic w/o logging in

Message 10789

I can't see the full headers on my iPhone but other messages are behaving correctly. I am on my way home later today and can only check on my Mac computer then.

I don't know whether it was a member momentary blip or something else. I'll double-check later on my home computer.  

Frances


Sent from my iPhone

On Aug 21, 2016, at 1:51 AM, Shal Farley <shals2nd@...> wrote:

Francis,

I could not respond to this message to the group through Reply in email
on my iPhone (latest iOS), only to the author of the message.

Just that message, or any Groups.io message?

If they all misbehave (in groups that are set to Reply To Group) on that device that would imply that the email UI in your iPhone does not respect the Reply-To: header field, which is how Groups.io (and Y!Groups, and other list services) direct replies to the list.

I think I recall hearing this complaint against some mobile devices before.

Does your email UI support examining the full message header (view full header, view source, or something like that)? If so you can verify whether the message had a Reply-To field, as all messages from Groups.io should.

An error?

I'd say so. But which kind is still murky.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum





locked Merge messages to one action

Benoît Dumeaux <dread_axefr@...>
 

How do to merge all these messages to one action ?


locked Re: Separate Admin Menu options from member menu options #suggestion

Mike Fay <mikefay8888@...>
 

Upfront, I am new to groups.io and am still in the process of moving my yahoo group and a dozen or so subgroups to .io.

So maybe I am missing something, but I assume that before the change to separate the Admin functions under the new tab that there

was a "members" tab showing in the regular subscriber menu options. I have my main group and subgroup settings for "members visible"

Set to "subscribers". I need for all members to be able to see the complete members list for each group/subgroup they are a part of.

Unless I am missing something, there is currently no way for the normal non mod/owner subscriber to get to/view the members list.


locked Merge users after Y!G transfer

Benoît Dumeaux <dread_axefr@...>
 

Lot of users are not link to the good account. Give the possibility to moderator to merge users.


locked Re: Mute topic w/o logging in #suggestion

 

Francis,

I could not respond to this message to the group through Reply in email
on my iPhone (latest iOS), only to the author of the message.
Just that message, or any Groups.io message?

If they all misbehave (in groups that are set to Reply To Group) on that device that would imply that the email UI in your iPhone does not respect the Reply-To: header field, which is how Groups.io (and Y!Groups, and other list services) direct replies to the list.

I think I recall hearing this complaint against some mobile devices before.

Does your email UI support examining the full message header (view full header, view source, or something like that)? If so you can verify whether the message had a Reply-To field, as all messages from Groups.io should.

An error?
I'd say so. But which kind is still murky.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: 'Easy transfer' from meetup?

 

Mark, 
You're not missing anything.:-) Thanks for checking.

Sent from my iPhone

On Aug 20, 2016, at 5:41 PM, Mark Fletcher <markf@corp.groups.io> wrote:

On Sat, Aug 20, 2016 at 2:19 PM, J_catlady <j.olivia.catlady@...> wrote:
Is there such a thing, or is it in the works? I've been suggesting that a Meetup group I'm in (a horrible, horrible service) move here, but the owner says it would be impossible to get her 300 members to transfer.

I've never been a member of a Meetup group, but a quick Google shows that there's apparently no way to export a list of email addresses.

Mark

--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: 'Easy transfer' from meetup?

 

On Sat, Aug 20, 2016 at 2:19 PM, J_catlady <j.olivia.catlady@...> wrote:
Is there such a thing, or is it in the works? I've been suggesting that a Meetup group I'm in (a horrible, horrible service) move here, but the owner says it would be impossible to get her 300 members to transfer.

I've never been a member of a Meetup group, but a quick Google shows that there's apparently no way to export a list of email addresses.

Mark


locked Mute topic w/o logging in #suggestion

Frances
 

Hi

I could not respond to this message to the group through Reply in email on my iPhone (latest iOS), only to the author of the message. 

An error?

Frances

Sent from my iPhone

Begin forwarded message:

From: Rochelle Carlton <recarlton@...>
Date: August 20, 2016 at 4:12:31 PM PDT
To: beta@groups.io
Subject: Re: [beta] Mute topic w/o logging in #suggestion

I just tried this, cause i have muted many threads in beta, and never had to log in, but you are quite correct.  NOW it asks you about logging in.  I see no reason for this to be required, its an unnecessary and annoying step.


Ro

with Sally and Silk waiting at their feed dishes, and Handy, Feliz &  Police Kitty patrolling in the Great Beyond.





From: beta@groups.io <beta@groups.io> on behalf of J_catlady <j.olivia.catlady@...>
Sent: Saturday, August 20, 2016 4:08 PM
To: beta@groups.io
Subject: [beta] Mute topic w/o logging in #suggestion
 
Typically, group members who want to mute a thread are the ones who use only or mainly email (which is why the mute feature is valuable to them). However, they try to use the feature and come back perplexed or annoyed that it's making them log in and they don't know how. Then I have to explain to them how to log in, which they have no interest in except for wanting to mute a thread. If they log in and access via web , they have no need to mute. So it's sort of a catch 22 (maybe wrong analogy...)

 If you can reply to a message via email, could there be a way to do (seemingly) simple things like mute a topic via email?

Sent from my iPhone

--
J

Messages are the sole opinion of the author.??

I wish I could shut up, but I can't, and I won't. - Desmond Tutu




locked Re: Mute topic w/o logging in #suggestion

Frances
 

I have two logins for different accounts and invariably I last used the wrong one! I have to logout and then login to the correct one. A nuisance. 

Frances

I just tried this, cause i have muted many threads in beta, and never had to log in, but you are quite correct.  NOW it asks you about logging in.  I see no reason for this to be required, its an unnecessary and annoying step.

Ro


locked Re: Mute topic w/o logging in #suggestion

Ro
 

I just tried this, cause i have muted many threads in beta, and never had to log in, but you are quite correct.  NOW it asks you about logging in.  I see no reason for this to be required, its an unnecessary and annoying step.


Ro

with Sally and Silk waiting at their feed dishes, and Handy, Feliz &  Police Kitty patrolling in the Great Beyond.





From: beta@groups.io <beta@groups.io> on behalf of J_catlady <j.olivia.catlady@...>
Sent: Saturday, August 20, 2016 4:08 PM
To: beta@groups.io
Subject: [beta] Mute topic w/o logging in #suggestion
 
Typically, group members who want to mute a thread are the ones who use only or mainly email (which is why the mute feature is valuable to them). However, they try to use the feature and come back perplexed or annoyed that it's making them log in and they don't know how. Then I have to explain to them how to log in, which they have no interest in except for wanting to mute a thread. If they log in and access via web , they have no need to mute. So it's sort of a catch 22 (maybe wrong analogy...)

 If you can reply to a message via email, could there be a way to do (seemingly) simple things like mute a topic via email?

Sent from my iPhone

--
J

Messages are the sole opinion of the author.??

I wish I could shut up, but I can't, and I won't. - Desmond Tutu




locked Mute topic w/o logging in #suggestion

 

Typically, group members who want to mute a thread are the ones who use only or mainly email (which is why the mute feature is valuable to them). However, they try to use the feature and come back perplexed or annoyed that it's making them log in and they don't know how. Then I have to explain to them how to log in, which they have no interest in except for wanting to mute a thread. If they log in and access via web , they have no need to mute. So it's sort of a catch 22 (maybe wrong analogy...)

If you can reply to a message via email, could there be a way to do (seemingly) simple things like mute a topic via email?

Sent from my iPhone

--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked 'Easy transfer' from meetup?

 

Is there such a thing, or is it in the works? I've been suggesting that a Meetup group I'm in (a horrible, horrible service) move here, but the owner says it would be impossible to get her 300 members to transfer.

Sent from my iPhone

--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Moderator notice when subscriber's email bounces #suggestion

 

Ronaldo,

And maybe also (again) if they transition from Bouncing to Bounced.
Is there a difference? If so can someone explain it?
Bouncing is when a member's email service has rejected a message giving a permanent (don't try again) error code; or when it has repeatedly given a temporary (try again later) error code for too long. Group messages are no longer sent but Groups.io periodically attempts to contact the member.

Bounced is when Groups.io has given up attempting to contact the member.

More detail from Mark here:
https://groups.io/g/beta/message/3411

Earlier messages, and the Groups.io help, claim that when Groups.io gives up on attempting to contact the member then they are unsubscribed from all groups. But that does not appear to be true anymore - instead they are put on "Bounced" status.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum

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