consider making their groups moderated

oops, I meant "unmoderated"  
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

in groups where members are for the most part moderated it can allow for prompt replies to questions,

This can be a blessing and a curse. If moderators want timely responses to messages and more real-time-like conversations, then perhaps they can consider making their groups moderated, or making sure that moderators approve posts quickly. Duplicate messages can be confusing and annoying to group members.  
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

Agree here again with Maria. And speaking as a former member of a moderated yahoo group, receiving the individual email before the group email was very confusing as well as annoying. I'd answer the individual email before realizing it was the "individual one," and then without realizing it would get into a private conversation with the person who sent it, which in many cases I would have avoided. Then when the group (moderated) reply came through, I didn't feel like bothering to answer all over again. And that's not mentioning the mess that was occurring in inbox.

If Groups.io does implement this, then hopefully the individual "version" of the (same) message would be labelled as such (as private replies are now), to mitigate confusion.

--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

but that misses the point of how to change a conversation from being with the entire group to being with just one person in the group.

Maybe I am missing something here, but why not just use the "private" toggle button so you switch the reply to "just one person in the group" and you get the message history?

Maria

If the sender is in the group, they already get a copy of the message if
the message is sent to the group. How would this be different?

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

I agree totally. I hate it when this happens (or used to happen - I don't frequent them any more) in yahoo groups. It's confusing and also can be a bit annoying. The person who posted to both you as an individual as well as the group seems to expect a personal reply. Sometimes (often) I'm not inclined to reply that way. And either way, the email threads can get very confusing.

"Messy option" is a good description. For me, it's one of those "features" of Yahoo that Groups.io is better off not duplicating.
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

I wouldn't avail myself of this option in our groups. For a few reasons:

1- If members are set to individual emails and/or digest and someone sends a message to the group+to them(if they are the original poster/sender) they get the message 2x in their inbox (?)

2- The rare times our members do this on Y! (by accident mainly) it becomes confusing when the replies also are "reply all" and perhaps shouldn't be because it's drifted to a private message more than a group one. We've had instances of the sender not realizing the group had been cc'd.. etc.

3- It's so messy in moderated groups if the group reply for any reason needs to be declined or edited - yet the private one is sent.. it creates so much trouble when moderating replies.

Mark - to answer your question, I think that the Yahoo! option that allows a reply to be sent to both sender and group at same time is perhaps intended for those groups where folks are mainly on "no email" or where messages are moderated (so the reply is sent instantly to sender rather than with a moderated delay - but so that if the reply is also useful for the group it's also on the archive..?). 

I find it a messy option and would think that if something is urgent/time sensitive and one wants to bypass a recipients settings, they should send an offlist message separately? I've always felt the group+sender dual reply option is awkward.

Maria

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

I don't know what we will do about that. And at this point I don't even
know how Yahoo handles that, nor how our current user base deals with it
should they do the same thing.

Ugh. That's not good.

I don't know what we will do about that. And at this point I don't even know how Yahoo handles that, nor how our current user base deals with it should they do the same thing.

In any case, that is a problem. Some percentage of our users use those links, but now they won't be present in some cases, when the email they are replying to happens to come from someone using a plain text email tool. I get to figure out how to explain that to the users, many of whom are, shall we say, not tech savvy.

Whee.

One person posted a test message to the group, and the following is a
screen capture of the various links appearing after her post. She tells
me she posted this from inside the groups.io UI, not via email:

[plain-text footer]

That looked all wrong, so I tried several things, and others have
replied to her post as well. Those posts all have trailing links that
look like this:

Given those links differ, I think the plain text versions need to be
updated to reflect the other options. At least they need to include the
reply to sender and reply to group links in them.

I think this has been narrowed down more deeply, and the issue is really a bug.

It turns out that the original message that caused my confusion wasn't posted from the UI. It was sent from a plain text email client. Given that information and a bit of additional testing we have confirmed that:

• Emails to a group that come from plain text email clients get trailing links that look like those in pic1.png (attached to the OP above).
• Emails to a group that come in HTML format get trailing links that look like this in pic2.png (also attached above).

Given those links differ, I think the plain text versions need to be updated to reflect the other options. At least they need to include the reply to sender and reply to group links in them.

I have updated the zendesk ticket I opened with this information. With luck it will be fixed quickly. It's probably pretty simple if I had to guess, and just an oversight.

--jeffp