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locked Re: Reply to both Group and Sender?

 

On Wed, Sep 7, 2016 at 09:53 pm, Jeff Powell wrote:
edit their TO lines when they want to direct a message back to just the OP, rather than the entire group. As things stand, we can't do that here on groups.io. 

It seems what you want is for your members to be able to reply to the individual *rather* than to the group, via email - since you say "just to the OP." We can do that on Groups.io via the web, using the "Private" button.

But this was my question before, which I posed to Shal: is there really no way here to "reply to individual" via email? Perhaps I didn't understand the answer. In any case, that seems to be a lack, regardless of the "both" setting Jeff is suggesting. And if that lack is fixed (assuming it exists), then is there still a need for the "both" setting?

--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Reply to both Group and Sender?

Jeff Powell <jrpstonecarver@...>
 

My. I see I have caused a lot of discussion and possibly some confusion. Shal has my suggestion right, though. To summarize:

I suggest an additional configuration option - per group - that allows replies to go back to both the group and the sender, rather than just one or the other. This allows easier editing of the TO line (and thus directing of replies in various cases) from an email client (not from inside the groups.io UI).

As it would be configurable per group, if it isn't right for your group, you wouldn't select it. No change for you in that case.

For us, it would help. I have 1750 people trained to edit their TO lines when they want to direct a message back to just the OP, rather than the entire group. As things stand, we can't do that here on groups.io. 

The biggest drawback I know of to this is when people don't edit their TO lines and their reply goes back to both the entire group and the OP. That can make for duplicate messages in the OP's inbox if their system doesn't eliminate them automatically. Most modern webmail systems to eliminate dups, though, and we moderators get surprisingly few complaints about this, even though I do see plenty of messages sent back to the entire group and the OP.

I hope that is clear. Our use case isn't all about archiving everything... it's about enabling communication. Most of the time that's to the entire group, but sometimes it's between individuals. Without this reply option the latter part of that gets harder for our users.

--jeffp


locked Re: Make Post Subjects Required #suggestion

 

On Wed, Sep 7, 2016 at 6:56 PM, Nightowl >8# <featheredleader@...> wrote:

If this is fixed, does it only apply to new messages going forward? Because I still can't click on  post #10926 and get the message to come up. When I click on the hashtag #bug, all I get is a bug search.

I just fixed it for existing messages as well.

Thanks,
Mark 


locked Re: Make Post Subjects Required #suggestion

Nightowl >8#
 

Mark Fletcher wrote:>>This should be fixed now. We were always checking for empty subjects, but we were doing that check before we stripped out hashtags.<<

Mark,

If this is fixed, does it only apply to new messages going forward? Because I still can't click on post #10926 and get the message to come up. When I click on the hashtag #bug, all I get is a bug search.

The only way I was able to get to that post was to use the arrows and go in chronological order to it. Even entering the post # didn't open that post.

Thanks,

Brenda


locked Re: Reply to both Group and Sender?

 

Bob,

But only if it is optional per each groups' owners. This would severely
mess up our 3000 members minds if we couldn't disable it.
We're talking about a proposed fourth selection in the group's Reply To drop-list. So yes, you can simply avoid using it.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Reply to both Group and Sender?

 

Maria,

Oh I see, and specifically from an individual email through the reply
option the mail client has instead of the reply hyperlinks in individual
emails? So that you can get the original post to appear in your reply?
Exactly.

Too, some messages (plain-text ones) don't have the reply hyperlinks.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Reply to both Group and Sender?

 

J,

Shal, there's no way of responding privately via email?
I would think there would be a way in any email user interface, but some may make it difficult. Jeff's use case makes it a lot easier in most email user interfaces.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Reply to both Group and Sender?

Bob Bellizzi
 

But only if it is optional per each groups' owners.  This would severely mess up our 3000 members minds if we couldn't disable it.

We intentionally disallow Reply to Sender because it defeats the purpose of our group as an historical archive about our common genetic disease

that is duplicated nowhere else.

Bob Bellizzi, Fuchs Friends group


locked Re: Make Post Subjects Required #suggestion

 

On Wed, Sep 7, 2016 at 8:43 AM, HR Tech via Groups.io <m.conway11@...> wrote:

I've seen a few posts on @beta that don't have a subject - only a hashtag. Which means you can't actually click on the post to read it.

Can the subject be a mandatory field and can it not count a hashtag as being a subject line?


This should be fixed now. We were always checking for empty subjects, but we were doing that check before we stripped out hashtags.

Thanks,
Mark 


locked Re: Reply to both Group and Sender?

Maria
 

On Wed, Sep 7, 2016 at 10:08 am, Shal Farley wrote:
Jeff is talking about reply in one's email interface, not on the Groups.io site.

 Oh I see, and specifically from an individual email through the reply option the mail client has instead of the reply hyperlinks in individual emails? So that you can get the original post to appear in your reply?

Maria


locked Re: - Update #bug

Sue
 

OK, have investigated a bit further and discovered what is happening. Will report it to support

Sue




locked Re: Reply to both Group and Sender?

 

Shal, there's no way of responding privately via email?
J

Sent from my iPhone

On Sep 7, 2016, at 9:40 AM, Shal Farley <shals2nd@gmail.com> wrote:

Maria,

Maybe I am missing something here, but why not just use the "private"
toggle button so you switch the reply to "just one person in the group"
and you get the message history?
Jeff is talking about reply in one's email interface, not on the Groups.io site.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum



--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Reply to both Group and Sender?

 

Maria,

Maybe I am missing something here, but why not just use the "private"
toggle button so you switch the reply to "just one person in the group"
and you get the message history?
Jeff is talking about reply in one's email interface, not on the Groups.io site.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Make Post Subjects Required #suggestion

Maria
 

It's good actually because it shows us something that needs to be fixed. Could happen to any of us and the system should force you to create a subject line - at least on web posts.

Maria


locked Re: Make Post Subjects Required #suggestion

Sue
 

Hi Maria,

Ooops, sorry, posted in haste. Didn't realise you couldn't click into the message but now you say that, it makes sense.

Sue


locked Re: Make Post Subjects Required #suggestion

 

Yes, like the last one with the bug. It was difficult to respond.
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: #bug

 

I don't see this in our group's database. (I thought bugs are supposed to be reported to support now instead of beta?? Although it's true that reporting them here does let others respond as to whether or not they're experiencing the bug...)
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Make Post Subjects Required #suggestion

Maria
 

I've seen a few posts on @beta that don't have a subject - only a hashtag. Which means you can't actually click on the post to read it.

Can the subject be a mandatory field and can it not count a hashtag as being a subject line?

Maria


locked #bug

Sue
 

Hi Mark,

Playing with the database as mentioned in my previous message, I noticed a bit of HTML coding at the top of the page when viewing the actual table.

Thought you might like to know so you can tweak the coding to remove it.

Sue



locked Date Format

Sue
 

Hi,

A while ago the subject of using the International Date Standard came up - in this message - https://groups.io/g/beta/message/6984?p=ID,0,,20,2,3923,1997797&offset=3923

I wondered if any further thought/action had been taken on it. There are no further comments on Trello.  Being in the UK, we would prefer to use either our date format of DD/MM/YY or, the international format of YYYY/MM/DD. We are wanting to create a database with a date column and would prefer to use our date style from the outset. If we were to set it up using the existing, American, format, I am presuming that it woudn't be possible to change it later. Please correct me if I am wrong on this point.

Thanks,

Sue

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