Date   

moderated Clarify Photo Album Owner Name #suggestion

Andy Wedge
 

Hi Mark,

we have a Photo Album with mug shots of our Committee members and I noticed that as album owner my name is shown on the cover photo.  Can we clarify that the name given is the album owner, not necessarily the person in the picture:




Thanks
Andy


moderated Re: Pricing change question #misc

SP4149
 

This should make the old, Pre Feb 2021 Basic lists very valuable.

If I were looking for a home for a list of 2,000 subscribers with little need for image storage, finding an old Basic list  collecting dust could save $4400/year in per member pricing for

new, Enterprise size lists.

ken clark

www.shastasprings.com


3b. 
Re: Pricing change question
From: Mark Fletcher
Date: Mon, 01 Feb 2021 14:38:54 PST


On Mon, Feb 1, 2021 at 02:37 PM, Maritza wrote:

(it's only if we want to upgrade again at any point in the future after Feb. 2 that we would lose our unlimited membership and go into the pay-per-member plan. Yes?)

You will never lose the unlimited free members on the basic plan. If you upgrade again after February 8th, you will be on the per-member pricing for the premium plan.

Thanks, Mark


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

Sending the announcement to my group was problematic, BTW.  I forgot to send it as a Special Notice. Then I hit myself over the head, realizing none of the intended recipients, being FO, would get it. So to avoid sending it again, I sent Member Notices to all the people with that combo.


On Tue, Feb 2, 2021 at 9:39 AM J_Catlady via groups.io <j.olivia.catlady=gmail.com@groups.io> wrote:
p.s. Great solution to make it the default.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Minor member-list Actions tooltip display issue #bug

Andy Wedge
 

On Tue, Feb 2, 2021 at 06:40 PM, Mark Fletcher wrote:
On Mon, Feb 1, 2021 at 12:58 PM Christos G. Psarras <christos@...> wrote:

While in the member list admin page, I noticed two of the multi-select Action menu items have inconsistent tooltips, see attached.

This has been fixed.
The tooltip for the Change Moderation action says 'Moderation Status'. Can we bring that in line with the others too please?

Thanks,
Andy


moderated Re: A minor textual discrepency #bug

 

On Fri, Jan 29, 2021 at 10:47 AM Malcolm Austen <malcolm.austen@...> wrote:
When I initiate the joining process (with a dummy but valid) address, the resulting web page https://kent-eng.groups.io/g/all-Kent/joined says :
Look for a message from Groups.io with the Subject: "Confirm Your Groups.io Account"

However, the message received actually has the subject line:
[KEN] Confirm your join-ken-eng@... email address

Can these please agree with each other?

This has been fixed.

Thanks,
Mark 


moderated Re: Inconsistent Activity Log entry when a message is flagged as from a non-member #bug

 

On Sun, Jan 31, 2021 at 12:24 PM Andy Wedge <andy_wedge@...> wrote:

When we get a message sent to our restricted main group from a non-member it's flagged in the Activity Log as 'Non-member <emailaddress> attempted to send message <subject> via email' which is as expected.  However, a member of our main group sent a message to the Committee subgroup of which they are not a member and the Activity Log entry is 'Non-member sent "<subject>" requiring approval because it was sent by a non-member via email'.

New activity log entries for non-member messages held for moderation now include the sending email address.

Thanks,
Mark 


moderated Re: Non - Member Posts #suggestion

Glenn Glazer
 

On 02/02/2021 10:31, Mark Fletcher wrote:
On Tue, Jan 26, 2021 at 8:05 AM Chris Jones via groups.io <chrisjones12=btinternet.com@groups.io> wrote:
If a group is set to allow posts by non - members any such post is placed in Pending with a badge attached to inform any passing owner or moderator that the post is from a non - member. However, that badge uses the letters NM against the standard blue background. As such, unless examined more closely, it looks very like the NMM badge so the possibility of confusion cannot be ruled out. When the post is opened for checking before release (or rejection) then the badge is expanded to read Non Member against the same colour blue background. Obviously this is rather less easy to misinterpret.

I've changed the badge color to red for NM and Non Member respectively.
 
Suggestion 2: Somehow flag up the fact that any given post is from a non - member for both web UI & email reading. Perhaps use a default Display Name of Non Member or a message level #hashtag advising a non - member message.

This is trickier and not quite obvious to me how to handle. What if a message is sent by a non member, and then later that person becomes a member? Does the badge stay on the message when viewing the website? And vice-versa, if a member sends a message and then leaves the group, should a badge be displayed then?

Thanks,
Mark 

Both approaches happen in the field and I think epitomize the difference between email and UI approaches.

An email, once sent, is immutable. One cannot change how it looks in other people's inboxes. Thus, a tag or whatever is asserted to be true at the time of sending, but not either before or later.

Conversely, consider Slack, which has status icons. Changing the icon changes the icon for all posts past and future until it is changed again.

Personally, I prefer the former. The latter is too revisionist for my tastes.

Best,

Glenn

--
PG&E Delenda Est


moderated Re: Minor member-list Actions tooltip display issue #bug

 

On Mon, Feb 1, 2021 at 12:58 PM Christos G. Psarras <christos@...> wrote:

While in the member list admin page, I noticed two of the multi-select Action menu items have inconsistent tooltips, see attached.

This has been fixed.

Thanks,
Mark 


moderated Re: Non - Member Posts #suggestion

 

On Tue, Jan 26, 2021 at 8:05 AM Chris Jones via groups.io <chrisjones12=btinternet.com@groups.io> wrote:
If a group is set to allow posts by non - members any such post is placed in Pending with a badge attached to inform any passing owner or moderator that the post is from a non - member. However, that badge uses the letters NM against the standard blue background. As such, unless examined more closely, it looks very like the NMM badge so the possibility of confusion cannot be ruled out. When the post is opened for checking before release (or rejection) then the badge is expanded to read Non Member against the same colour blue background. Obviously this is rather less easy to misinterpret.

I've changed the badge color to red for NM and Non Member respectively.
 
Suggestion 2: Somehow flag up the fact that any given post is from a non - member for both web UI & email reading. Perhaps use a default Display Name of Non Member or a message level #hashtag advising a non - member message.

This is trickier and not quite obvious to me how to handle. What if a message is sent by a non member, and then later that person becomes a member? Does the badge stay on the message when viewing the website? And vice-versa, if a member sends a message and then leaves the group, should a badge be displayed then?

Thanks,
Mark 


moderated Re: "Private" setting not maintained in drafts, although "Private" prefix is #bug

 

On Sat, Jan 30, 2021 at 9:53 PM J_Catlady <j.olivia.catlady@...> wrote:
If you start to create a private message and then go out and do something else, when you come back to the draft it is no longer set to "private." Obviously this can be pretty dangerous! Also, although the private setting is not maintained, the "private" prefix is still there. So if you notice that the message is no longer set to private and reset it, that results in two "private" prefixes.

This should be fixed now.

Thanks,
Mark 


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

p.s. Great solution to make it the default.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

On Tue, Feb 2, 2021 at 08:17 AM, Christos G. Psarras wrote:
they can unwittingly become a "NoEmail" user by selecting FO but no suboption (since the current defaults are unchecked); they'll never receive anything except special notices, even if they send-in a new topic message themselves.
Yes and I think I mentioned that. In any case, even if I haven't mentioned this problem in beta, I've already issued an explicit warning to my group members because I've seen some people do exactly that. I used the phrase "unlike in some other forums," because in some venues, for example FB, if you reply to a thread you automatically follow it. That's not the case in groups.io so it needs to be made explicit. Immediately after I issued the warning in my group, a few people immediately went in and added "auto-follow replies" to their settings, showing that they had misunderstood and made the assumption that this was like other platforms, where replying automatically means following. This warning of course applies to all members, not just people who only use email (and whom you have termed "email only," even though there is currently no technical definition or category for that).
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

>>> 3. You would still need to deal with the issue someone here brought up (I think it was Andy?) of setting these options in a different place. Would need coordination, clarity, and the fix there as well as here.


There are actually two places that are affected, MyGroups icon->Actions menu, and Admin->Members->Actions menu->dialog:

NewUserSettingsMenu_CURRENT.jpg

Which is rather serendipitous because it's screaming "I'm already here!"; since we would need to also adjust the admin dialog for the new option layout, might as well also tweak it so it works for either user or admin, so we can then use it to also tie-in the user MyGroups Actions menu to the new layout:

NewUserSettingsMenu_NEW.jpg

The admin Actions menu route to this dialog stays the same.

For the user menu route, as Shal suggested, remove the Special Notices from there, but replace it with "More Options/Settings ...", or maybe with a separator and "Finetune Email Delivery ...", something like that.  In this case, the existing options become "quick shortcuts" but to get to ALL the available settings you select the new item we added. 

NewUserSettingsMenu_U_NEW_v1.jpg

As to what to leave on there as shortcuts, maybe even nothing, we could also totally simplify it and it now becomes the same as the admin route:

NewUserSettingsMenu_U_NEW_v2.jpg

Or "Change Sub Settings ...", whatever.  One benefit of using the the minimal approach, is that adding more options to that menu in the future could create the issue of possible impracticality (the menu becomes too tall & busy) which would then require to remove something; with this, adding is not an issue.

Either way, one of the end result-benefits with this whole revamp, is that the [admin or user] can now set ALL available sub settings for as many [members or groups] as they want in one operation, they cannot do that currently unless if they do it one at a time.

Cheers,
Christos



moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

>>> (1) Following Only needs to specify that they also receive Special Notices
>>> (2) Digests and Daily Summary need to clarify that Special Notices are still sent as individual emails


Sorry for the delay, I finally got the chance to update the proposal graphic with the latest suggestions, plus added back the Signature suggestions as well for a fuller picture.

Even if not required, I also took the liberty of adding the corresponding badges next to the applicable setting as that should help to better visually tie things together when the user has visited the settings and is now in the MyGroups screen, or vice versa; easily relocated to the explanation text or taken out :)

I think it was mentioned earlier but there still remains one more invalid potential issue for the (possibly-inexperienced) email-only user who wanted to try out the FollowingOnly setting; they can unwittingly become a "NoEmail" user by selecting FO but no suboption (since the current defaults are unchecked); they'll never receive anything except special notices, even if they send-in a new topic message themselves. 

In our suggested redesign we have left the current unchecked default, but if instead we set it to where when one clicks on FollowingOnly for the very first time, the Replies suboption would default to checked, possibly FirstMessage as well.  This way it helps cover the uninitiated ones and if someone deliberately clears the suboptions, they deliberately want to receive less messages.

Let me know what you guys think and I'll update the graphic.

Cheers,
Christos



moderated Re: Per-member pricing rollout delayed again #update

Duane
 

On Mon, Feb 1, 2021 at 04:35 PM, Mark Fletcher wrote:
It will now happen on Monday, February 8th at 9am Pacific Time.
Probably!?! ;>)  Take care of the family first.

Duane


moderated Re: Pricing change question #misc

 

On Mon, Feb 1, 2021 at 02:37 PM, Maritza wrote:

(it's only if we want to upgrade again at any point in the future after Feb. 2 that we would lose our unlimited membership and go into the pay-per-member plan. Yes?)

You will never lose the unlimited free members on the basic plan. If you upgrade again after February 8th, you will be on the per-member pricing for the premium plan.

Thanks,
Mark


moderated Pricing change question #misc

Maritza
 

Howdy all,
I just want to double check that if we switch our current premium plan that was opened after Jan. 15 and downgrade after Feb. 2 whether it's in a few months or years, that we'll be downgraded to the free basic plan with unlimited members and most of the features except subdomains.  Is that right?  

(it's only if we want to upgrade again at any point in the future after Feb. 2 that we would lose our unlimited membership and go into the pay-per-member plan. Yes?)

Thanks,
Maritza
[Mod Note: Edited the message subject, which only contained a hashtag]


moderated Per-member pricing rollout delayed again #update

 

Hi All,

Due to some unexpected child-care challenges, I once again need to push back the rollout of the per-member pricing change. I just haven't had enough time to complete the changes. It will now happen on Monday, February 8th at 9am Pacific Time.

Thanks,
Mark


moderated Minor member-list Actions tooltip display issue #bug

 

Hi Mark,

While in the member list admin page, I noticed two of the multi-select Action menu items have inconsistent tooltips, see attached.

Cheers,
Christos


moderated Inconsistent Activity Log entry when a message is flagged as from a non-member #bug

Andy Wedge
 

Hi Mark,

When we get a message sent to our restricted main group from a non-member it's flagged in the Activity Log as 'Non-member <emailaddress> attempted to send message <subject> via email' which is as expected.  However, a member of our main group sent a message to the Committee subgroup of which they are not a member and the Activity Log entry is 'Non-member sent "<subject>" requiring approval because it was sent by a non-member via email'.

There is no indication of the main group member's name or email address so we seem have two formats of the Activity Log entry depending upon whether the incoming message is bounced (as in the main group) or held for moderation (as in the subgroup).  Could we show the email address of the sender in both cases?

This member is registered on the main group with a gmail address and the message to the Committee subgroup was sent from their googlemail address. From previous conversations with this member, it's possible the googlemail address is an alias of the gmail address and if that's the case then it should also be possible to show the member's name also.


Regards
Andy


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