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moderated Re: unify moderation response #suggestion

Glenn Glazer
 

On 02/13/2021 14:58, Duane wrote:
especially if the internet happens to be a bit 'clogged' at the moment you want to

Packets are packets. Generally speaking, if the internet is clogged with respect to HTTP packets going to the groups.io domain, it is going to be clogged for SMTP packets going to the same domain.

Best,

Glenn

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PG&E Delenda Est


moderated Re: unify moderation response #suggestion

Andy Wedge
 

On Sat, Feb 13, 2021 at 09:51 PM, Glenn Glazer wrote:
Ease of use for the moderator. You keep focusing on the sender part, which is actually not relevant to the proposal.

I'm not saying get rid of the email response, I'm saying that different moderators have different use cases and that having both supports everyone. If you don't need the link, don't use it.
The current links at the bottom of a notification email for Reject and Delete are Mailto: links which start a new email whereas the action required to approve a message is to reply to the notification.  What you are really asking for is a Mailto: link that starts a new email that can be used to approve a message rather than use an email client reply function. I don't think the way you phrased your original suggestion was very clear and use of the term 'do not notify the sender' doesn't make sense in terms of a message being approved.  As it stands though, there is a logical separation of moderator actions in the current approach as you Reply to Approve or tap/click a link to Reject or Delete; thereby eliminating the risk of tapping/clicking the wrong link if an Approve link was present.  Anything that reduces the chance of the wrong option being selected is a plus point for me (and the Discard button on the Web UI was recently moved to prevent accidental use) so I would say keep the notification email as it is.

Regards
Andy


moderated Re: unify moderation response #suggestion

Glenn Glazer
 

On 02/13/2021 14:58, Duane wrote:
On Sat, Feb 13, 2021 at 03:51 PM, Glenn Glazer wrote:
Ease of use for the moderator.
But I don't see how going to the site (especially if the internet happens to be a bit 'clogged' at the moment you want to) to hit Approve would be easier than hitting Reply, Send since you're already reading the email requesting approval.  Apparently you're seeing something different than I am.

I'm not saying there shouldn't be such an option, if it makes sense.

Duane

One thing that the URL lets me do is fast access to all pending messages. E.g., if there are many pending messages, taking me to the pending page is more convenient than replying to all  of them since I can select all at that page.

Best,

Glenn

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PG&E Delenda Est


moderated Re: unify moderation response #suggestion

Duane
 

On Sat, Feb 13, 2021 at 03:51 PM, Glenn Glazer wrote:
Ease of use for the moderator.
But I don't see how going to the site (especially if the internet happens to be a bit 'clogged' at the moment you want to) to hit Approve would be easier than hitting Reply, Send since you're already reading the email requesting approval.  Apparently you're seeing something different than I am.

I'm not saying there shouldn't be such an option, if it makes sense.

Duane


moderated Photo Album Ordering #suggestion

Jen Weber
 

Hi there.

I am a member of groups that use a lot of photos to communicate.

In order to share or link a photo, we all just copy/paste the url of the photo.  These url's are coded to identify each photo based on their place in the album (rather than using their name or some other fixed variable.)

But whenever a new photo is added to an album, it is filed alphabetically, and the other photos have their numerical 'place" shifted.
What this means is that as soon as a new photo is added to an album, most of the links in messages to photos now point to the wrong photos, because photo ID's have changed but the posted url does not change with it.

This is extremely frustrating for myself and other group members.  Short of making a lot of new folders/albums, this becomes very hard to deal with.

I would suggest that either the URL generated for the photo contain the name of the photo rather than the place in the album.  If that is not a workable solution (which, as a non-coder, i understand it might be), then I would suggest having the option to have all new photos automatically added at the END of the album.  That way the only way the numerical place would be changed would be if photos are deleted (in which case, the wrong-link issue still exists, but hopefully is less frequently occuring.)

Otherwise, it would be nice to have a way to link to a specific photo in an album that is somehow pointing to it in a way that is permanent and not affected by other photos in the album.  I'm not sure what that would look like.

Thanks for your consideration.  This stumbling block is really the only big thing that makes this user experience difficult for me.

Jen Weber


moderated Re: unify moderation response #suggestion

Glenn Glazer
 

On 02/13/2021 13:48, Duane wrote:
On Sat, Feb 13, 2021 at 03:38 PM, Glenn Glazer wrote:
So is that an argument to remove the two URLs that exist?
Those are for other functions, same as hitting reply to approve.

All I'm asking for here is consistency, I don't understand why that generates controversy.
I don't see it as consistency, just an added (and unneeded, to me) function.  The approval email you get has the message and an easy means to approve, reject, or delete it.  As was said, senders aren't notified anyway when approving messages, so I don't see what another link would accomplish.

Duane

Ease of use for the moderator. You keep focusing on the sender part, which is actually not relevant to the proposal.

I'm not saying get rid of the email response, I'm saying that different moderators have different use cases and that having both supports everyone. If you don't need the link, don't use it.

Best,

Glenn

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PG&E Delenda Est


moderated Re: unify moderation response #suggestion

Duane
 

On Sat, Feb 13, 2021 at 03:38 PM, Glenn Glazer wrote:
So is that an argument to remove the two URLs that exist?
Those are for other functions, same as hitting reply to approve.

All I'm asking for here is consistency, I don't understand why that generates controversy.
I don't see it as consistency, just an added (and unneeded, to me) function.  The approval email you get has the message and an easy means to approve, reject, or delete it.  As was said, senders aren't notified anyway when approving messages, so I don't see what another link would accomplish.

Duane


moderated Re: unify moderation response #suggestion

Glenn Glazer
 

So is that an argument to remove the two URLs that exist?

All I'm asking for here is consistency, I don't understand why that generates controversy.

Best,

Glenn

On 02/13/2021 13:35, Bob Bellizzi wrote:
For the same reason that you are already in email, reading an email, wouldn't it be easier to simplly tap reply and be done with it?
 
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Bob Bellizzi
FuchsFriends@groups.io online  support  group for corneal dystrophy patients & caregivers
The Corneal Dystrophy Foundation 



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PG&E Delenda Est


moderated Re: unify moderation response #suggestion

Bob Bellizzi
 

For the same reason that you are already in email, reading an email, wouldn't it be easier to simplly tap reply and be done with it?
 
--

Bob Bellizzi
FuchsFriends@groups.io online  support  group for corneal dystrophy patients & caregivers
The Corneal Dystrophy Foundation 


moderated Re: unify moderation response #suggestion

Glenn Glazer
 

On 02/13/2021 12:41, Duane wrote:
On Sat, Feb 13, 2021 at 02:21 PM, Glenn Glazer wrote:
The point is to allow moderators to approve using a URL
So you're asking for a link to approve online?  May I ask why?  Doesn't seem very useful to me.  Just go to the group and look at pending messages.

Duane

For the same reasons that the reject messages are useful as URLs. One could just as easily say "go and look at pending messages" for those also. Sometimes (particularly on mobile devices), it is more convenient to use a URL than an email response.

Best,

Glenn

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PG&E Delenda Est


moderated Re: unify moderation response #suggestion

Duane
 

On Sat, Feb 13, 2021 at 02:21 PM, Glenn Glazer wrote:
The point is to allow moderators to approve using a URL
So you're asking for a link to approve online?  May I ask why?  Doesn't seem very useful to me.  Just go to the group and look at pending messages.

Duane


moderated Re: unify moderation response #suggestion

Glenn Glazer
 

On 02/13/2021 12:18, Chris Jones via groups.io wrote:
On Sat, Feb 13, 2021 at 06:55 PM, Glenn Glazer wrote:
Would it be possible, while retaining the reply functionality to add a link for "Approve this message and do not notify the sender"?
Like Shal I cannot see the point of this. Senders are not "notified" that a message has been approved anyway; they either see it using the web UI or receive the same email that other members get when the message is released.

Chris

The point is to allow moderators to approve using a URL, it has nothing really to do with member notification. I was simply following the language used for the two existing.

Best,

Glenn

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PG&E Delenda Est


moderated Re: unify moderation response #suggestion

Chris Jones
 

On Sat, Feb 13, 2021 at 06:55 PM, Glenn Glazer wrote:
Would it be possible, while retaining the reply functionality to add a link for "Approve this message and do not notify the sender"?
Like Shal I cannot see the point of this. Senders are not "notified" that a message has been approved anyway; they either see it using the web UI or receive the same email that other members get when the message is released.

Chris


moderated Re: unify moderation response #suggestion

Glenn Glazer
 

On 02/13/2021 11:18, Shal Farley wrote:
Glenn,


Would it be possible, while retaining the reply functionality to add a link for "Approve this message and do not notify the sender"?

I don't understand what you're asking for.

Currently, the only way in which the member is informed of the approval is that they see the approved message appear in the group's Messages, and/or in the member's email Inbox.

What have I missed?

Shal

I'm asking for a third link in the message. The text of the link is just a sample.

Best,

Glenn

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PG&E Delenda Est


moderated Re: unify moderation response #suggestion

 

Glenn,


Would it be possible, while retaining the reply functionality to add a link for "Approve this message and do not notify the sender"?

I don't understand what you're asking for.

Currently, the only way in which the member is informed of the approval is that they see the approved message appear in the group's Messages, and/or in the member's email Inbox.

What have I missed?

Shal


moderated unify moderation response #suggestion

Glenn Glazer
 

When I get a Message Approval Needed email, at the bottom I see:

To approve this using email, reply to this message. You do not need to attach the original message, just reply and send.

Reject this message and notify the sender.

Delete this message and do not notify the sender.

Would it be possible, while retaining the reply functionality to add a link for "Approve this message and do not notify the sender"?

Best,

Glenn

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PG&E Delenda Est


moderated Re: Changes to Subscription page layout #suggestion

Andy Wedge
 

On Sat, Feb 13, 2021 at 04:50 PM, Andy Wedge wrote:
  • All the panels on this page relate to information that a member receives from Groups.io except the Signature panel which is what a member sends and that is sandwiched between other options. If the Signature panel is moved to the bottom of the page, it keeps those panels that relate to information received together. There is also then a logical connection between the placement of the Signature panel on the page and the Signature on an outgoing message as they're both at the bottom.
  • There is now a more obvious relationship between the Email Delivery options and the Message Selection options in the Advanced Preferences so perhaps we don't need an Advanced Preferences at all. Instead, move the options currently in Advanced Preferences into the Email Delivery panel and make it look exactly the same as the Default Subscription Settings panel.
These would also be applicable to the Membership page for individual members.

Andy


moderated Changes to Subscription page layout #suggestion

Andy Wedge
 

Hi Mark,

While I've been testing the changes to Email Delivery and Message Selection options, I had some thoughts about the layout of the Subscription page:

  • The length of this page is now greater than it was a while back following the addition of several Moderator Notifications (and hopefully there will be another control for the Sponsorship notifications - reminder hint!). If the different panels were collapsed in the same manner as the Group Settings page, it would make it easier to get an overview of the options that can be updated.
  • All the panels on this page relate to information that a member receives from Groups.io except the Signature panel which is what a member sends and that is sandwiched between other options. If the Signature panel is moved to the bottom of the page, it keeps those panels that relate to information received together. There is also then a logical connection between the placement of the Signature panel on the page and the Signature on an outgoing message as they're both at the bottom.
  • There is now a more obvious relationship between the Email Delivery options and the Message Selection options in the Advanced Preferences so perhaps we don't need an Advanced Preferences at all. Instead, move the options currently in Advanced Preferences into the Email Delivery panel and make it look exactly the same as the Default Subscription Settings panel. Having a single layout to control these options would make it simpler to follow.
  • If the current Advanced Preferences options were merged into the Email Delivery panel, it would make it easier to indicate on screen immediately the effect of changing one option on another and eliminate the issue of different update styles I referred to in my previous message.
Regards
Andy


moderated Re: Site updates #changelog

Andy Wedge
 

On Sat, Feb 13, 2021 at 11:00 AM, Andy Wedge wrote:
In the case the First Message Also and Auto Follow Replies changes are shown immediately on the screen so you can see the impact of switching between All Messages and Following Only.
My typo and poor punctuation   It should read:

In the case of First Message Also and Auto Follow Replies,  changes are shown immediately on the screen so you can see the impact of switching between All Messages and Following Only.


moderated Re: Site updates #changelog

Andy Wedge
 

On Sat, Feb 13, 2021 at 05:03 AM, Mark Fletcher wrote:

February 11th, 2021

  • CHANGE: When editing your subscription or a member's subscription, if Email Delivery is set to Special or No Email and the Message Selection is changed from All Messages, force Email Delivery to Individual Messages. Conversely, if Email Delivery is changed to Special or No Email, force Message Selection to All and uncheck Auto Follow Replies.
Hi Mark,

On the Default Sub Settings page, the Converse point doesn't work.  When the initial settings are Individual Messages and Following Only, if you change the Email Delivery to Special Notices Only and click the Update Group button a message is displayed at the top of the screen saying Your changes have been saved but the settings remain the same as before.

Also, there are two update styles (my term) when changing these options now. In the case the First Message Also and Auto Follow Replies changes are shown immediately on the screen so you can see the impact of switching between All Messages and Following Only.  However, (on the Subscription page), if you have Individual Messages and Following Only selected and change to Special Notices Only the change of Message Selection to All Messages takes place effectively behind the scenes. It's not obvious it has been done as the Advanced Preferences section is collapsed after changes are saved. An enhanced update message may help here perhaps if the Message Selection has had to be modified based upon Email Delivery.

I'll have a further #suggestion about the Subscription page and will start a new topic for that.

Regards
Andy

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