Date   

moderated Re: There should be a #wiki button to create a _Sidebar page #suggestion

Duane
 

The "Add a Sidebar" button doesn't show up if one exists.  Otherwise, it's at the bottom of the Wiki pages to the right of "Add a Footer" on my groups.

Duane


moderated There should be a #wiki button to create a _Sidebar page #suggestion

 

Mark,

There's a button to create a footer. But unless I'm missing something the sidebar feature is completely undocumented.

FWIW I don't remember where I learned the page name "_Sidebar"...

Shal


moderated Re: Visibility in Privacy section of group Settings page - s/archive/message archive/

 

Mark,

I've replaced archive with messages, and added the word group in some
places to hopefully make things more clear.
Thanks.

Needs also to be done on the Create A Group page.

I just confused a GMF member who was creating a group, but I was using the language of the Settings page. Oops.

Shal


moderated Google Drive Integration

Michel Matton <mattonm@...>
 

I'm seeing different results with google drive integration...
- after implementing only email attachments are saved to the google drive folder used for a group.
- images copied into the google drive folder for a group (using google drive) are not seen in the group
(except it did happen once for one image!)
 


moderated Re: Feature Request: Ability to Attach Group File to Member Notice #suggestion

 

I totally fail to understand the connection between (a) whether or not people have read some wiki and (b) Mark's adding an attachment capability to the pending subscription notice. Have we gone completely off the rails?
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Feature Request: Ability to Attach Group File to Member Notice #suggestion

Bruce Bowman
 

On Fri, Mar 23, 2018 at 05:42 pm, Bob Bellizzi wrote:
Be honest yourself.  Would you rather just keep asking questions or piggyback on someone else's  knowledge base?
I have read the entire GMF wiki, and contributed to it as well. What I'm saying is that asking group members to read a public wiki is not an acceptable alternative to my file attachment proposal. People are accustomed to receiving email attachments. They can download them and let their antivirus software scan them. They are not as likely to click on a link to a wiki, where I have to somehow reproduce what I already have online as a document. And I am also forced to make the wiki public, which for whatever reason may be something I don't want to do.

[deep breath...]

Anything can be worked around. Groups.io has not had a questionnaire capability for years; and somehow the group owners managed to get by. The only reason we have a lot of people asking about that feature now is because we've had a massive influx of groups leaving Yahoo, and group owners want what they are accustomed to having.

Now, if Mark's ultimate goal is to have groups.io be a Y!G clone that actually works, I'm okay with that. But I'm willing to think outside of the Y!G box, and am offering the file attachment option as a...perhaps...more versatile means of achieving the same end.

If you [or anyone else] don't like my idea, that's fine. I don't like your wiki idea either, so in the end we are even.

Fair? :-)

Regards,
Bruce


moderated Re: Feature Request: Ability to Attach Group File to Member Notice #suggestion

Bob Bellizzi
 

I've read parts of it to get some clarity in some operations.  In fact I just did that today to make a decision about creating a subgroup.
I also used the GM wiki a great deal when I was a newbie.
Be honest yourself.  Would you rather just keep asking questions or piggyback on someone else's  knowledge base?
If you actually spent a bit of time looking at the GM wiki you might easily find the answers non only to questions you want to ask but to questions you never though to ask.
BTW  wikies is not plural for wiki; wikis is the correct plural
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: Site updates #changelog

 

NEW: You can now edit the moderator notes of past member records.
NEW: For restricted premium/enterprise groups, approving a Not Confirmed pending member now automatically confirms that account as well.

#Suggestion: the ability to "Like" individual items on Mark's weekly update list. :)
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Feature Request: Ability to Attach Group File to Member Notice #suggestion

Sarah k Alawami
 

I never read any wikies unless I have to. And that's me beeing  honest. In fact the list wiki for my list is disabled for that reason, no one is going to read it.

Take care

On Mar 23, 2018, at 2:48 PM, Bruce Bowman <bruce.bowman@...> wrote:

How many people have read the wiki in the GMF forum? Be honest...

Bruce


moderated Site updates #changelog

 

Changes to the site this week:

  • NEW: Enterprise groups can customize the HTML on the login page as well as on the send login link page.
  • CHANGE: Two factor protected accounts can now use Email Me A Login Link.
  • CHANGE: Improvements to the wording of the spam unsub email and moderator notification.
  • CHANGE: When editing a wiki page, don't submit the edit on enter in the reason text field.
  • CHANGE: When trying to change your email address, if you enter in your existing email address, it will now display an error (previously it was silently ignored).
  • NEW: You can now edit the moderator notes of past member records.
  • NEW: Display the name of the owner of each photo album.
  • NEW: New View Members moderator privilege.
  • CHANGE: If a group's Members Visible setting is Owners only, it used to be that we allowed moderators with one of the member change privileges (approve pending members, ban, etc) to also access the Members list. But now, if Members Visible is set to Owners, only owners can access the members list, regardless of whether moderators have those privileges.
  • CHANGE: Don't create activity log entries for bouncing or unbouncing someone in banned groups.
  • CHANGE: Title and description no longer required for Link database columns.
  • CHANGE: Wording changes on Group Settings page for group/message visibility.
  • NEW: For enterprise groups, add a link back to Groups.io under the account dropdown in the upper right.
  • NEW: For restricted premium/enterprise groups, approving a Not Confirmed pending member now automatically confirms that account as well.

Have a good weekend everybody.

Mark


moderated Re: #suggestion Need List-Post header in group messages #suggestion

Eric Searcy
 

As someone representing a lot of users transitioning to Groups.io from mailman -- predominantly with lists in the "reply to sender" camp -- finding this header "missing" is more surprising, as our users are already used to the behavior of their particular email clients with this header present.

I'm inclined to see this as a Thunderbird bug, but regardless, would a reasonable compromise be to add this List-Post header, for now, only for lists configured as "reply to sender"?  Or would that make matters more confusing?

(Walter says that he doesn't see a List-Post header on Google Groups ... I *do* see this header on multiple Google Groups I'm on, fwiw.)

Best regards,

Eric


moderated Re: Feature Request: Ability to Attach Group File to Member Notice #suggestion

Bruce Bowman
 

How many people have read the wiki in the GMF forum? Be honest...

Bruce


moderated Re: Feature Request: Ability to Attach Group File to Member Notice #suggestion

Bob Bellizzi
 

You could always put the file in the Wiki as a page possibly and make the wiki public as many of us do already
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Feature Request: Ability to Attach Group File to Member Notice #suggestion

Bruce Bowman
 

I'd like the ability to set up one of the group files as an attachment to a Member Notice. 

This would be a versatile opportunity to send a subscriber anything the owner feels is appropriate at some specified stage of their group subscription. It could be used to send a Pending Member a questionnaire (PDF fill-in form or whatever). It could be used to send an expiring member an application to renew. I'm sure others can think of other uses...

Note that this is already somewhat possible, in that system files are identifiable by URL and can be accessed via a link. However, this would only work for those who are already group members...my proposal would get the necessary file to the person regardless of their subscription status.

Just an idea,
Bruce

P.S. The existing system bug where people subscribing by email do not receive some of the documents and the Moderators are not adequately notified of status still needs to be fixed and should be given high priority.



moderated Re: web-based questionnaire for restricted groups a pressing issue #suggestion

Chris Jones
 

On Fri, Mar 23, 2018 at 10:35 am, J_Catlady wrote:
No. Email applications remain "hidden" until the member confirms. After confirmation, they appear as pending members as immediately as web applicants do 
That's not so bad from "our" perspective then.

Thanks.

Chris


moderated Re: web-based questionnaire for restricted groups a pressing issue #suggestion

 

On Fri, Mar 23, 2018 at 10:07 am, Chris Jones wrote:
are you referring to applicants who do not already have a Groups.io Account? As I (mis?)read things "confirmation" only applies to those who do not have an account at the time of application
No. This is independent of whether or not they're already a groups.io member. As Shal just explained, "confirmation" for current groups.io members means "confirmation that they want to join the particular group." It needs (badly) to be reworded in all forms of communication.

If I have read things correctly web applications appear immediately while those by emails remain hidden pending the response.
No. Email applications remain "hidden" until the member confirms. After confirmation, they appear as pending members as immediately as web applicants do 
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: web-based questionnaire for restricted groups a pressing issue #suggestion

Chris Jones
 

On Fri, Mar 23, 2018 at 09:50 am, J_Catlady wrote:
How would that happen just by making the send manual? You still would not see applications originating from email until after they're confirmed.
Ah... are you referring to applicants who do not already have a Groups.io Account? As I (mis?)read things "confirmation" only applies to those who do not have an account at the time of application, and I assume that it is a protection against spoof requests. For myself I have no wish to see unconfirmed applications, but fully accept that others might think differently. 

However, "confirmed applications" by email that are invisible until the applicant has answered the Pending Subscription message are a different matter entirely. If I have read things correctly web applications appear immediately while those by emails remain hidden pending the response. If sending the P/S message was "manual" then automated P/S sending would be "off", meaning that email applications would be immediately visible.

I think..

Regards,

Chris


moderated Re: web-based questionnaire for restricted groups a pressing issue #suggestion

 

On Fri, Mar 23, 2018 at 09:40 am, Chris Jones wrote:
We would at least see every application when it was submitted.
How would that happen just by making the send manual? You still would not see applications originating from email until after they're confirmed. That would have to be a change made by Mark. And once they're confirmed, I don't see any advantage to having to send the Pending Sub notice by hand. We can assume the system dutifully attempts to send it. Whether or not it reaches the person would be independent of whether groups.io sent it or we asked groups.io to send it via the tab.
 
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: web-based questionnaire for restricted groups a pressing issue #suggestion

Chris Jones
 

On Fri, Mar 23, 2018 at 08:38 am, J_Catlady wrote:
I agree that a lot of this is poorly worded. If I can get a precise sequence of events (including the "ignored" notifications to mods), I could make some overall suggestions. But obviously, I still lack some details of what's actually going on and why.
I'll second that. "We" have just set up a Pending Subscription message on a Group but I can envisage all sorts of confusion arising if we don't know anything if the applicant has applied by email and nothing turns up until such time as they reply to the P/S message.

I am beginning to wonder if instead of the sending of the P/S message being "automated but confusing" it became a manual operation initiated by a tab against the person's application notification. I know it means that moderators would (sometimes) have something extra to do but it might be preferable to the current rather opaque system. We would at least see every application when it was submitted.

Regards,

Chris


moderated Re: web-based questionnaire for restricted groups a pressing issue #suggestion

 

On Fri, Mar 23, 2018 at 06:58 am, Shal Farley wrote:
Yup. The +subscribe email command may have been spoofed. If the person is logged in to the web site that's not a concern.
You assume the person is already a groups.io member and CAN log in. But if the person is not yet a groups.io member and they request membership via the web, they may not have entered their own or a valid email address. Why is the Pending Subscription notice not held until after they confirm in that case, also? Or is it, and it's just that Mark did not include this case in his write-up?
 
I think Mark could safely remove the confirmation requirement for any +subscribe commands where the sender can be authenticated.
This sounds a lot better.

One thing that Yahoo Groups does is log the +subscribe receipt itself,
That would help as well. It is vexing that moderators are not even informed, in any way, shape, or form, that the person has applied for membership. Sometimes we will hear, from outside the system, from someone telling us, or posting on some FB group, that they've "just applied and are waiting for acceptance." And then several days go by, and we hear and see nothing. Or we will see that they've posted that in some other FB group. Yet we have no knowledge or record of the request and don't know how to help them, or we think that something has gone awry. I am constantly having to repeat and repeat to people, "Check you inbox and your spam folder" and then repeat that "sometimes, emails from groups.io goes into spam folders." I don't like to blast that all over FB groups, or PM people about it whom I don't know (assuming that I have any way to reach them at all). At least if there were a log entry with the email address, we'd have knowledge that they applied and who they are, and that they applied via email and need to confirm.

Not that those are particularly well worded. Many mods of restricted groups have been shocked to see "membership confirmed" in the log for people they haven't approved - but that's not what happened. The later entry ought to have said "Membership request confirmed via email".
I agree that a lot of this is poorly worded. If I can get a precise sequence of events (including the "ignored" notifications to mods), I could make some overall suggestions. But obviously, I still lack some details of what's actually going on and why.

That's because this is confirming that they sent the +subscribe command. It is unrelated to confirming their email address as part of getting their account set up.
In that case, that particular email needs to be re-worded as well. It currently refers to the person's interest "in groups.io and xyz group," as if they're not already a member of groups.io (and I will not send Mark the example because I now see that this is working as intended, although I think the "as intended" part could use some tweaking, as we are discussing).


--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

13361 - 13380 of 29654