Date   

moderated Re: Why are we seeing our own email address after the unsubscribe link?

 

Hi Mark,
Is this perhaps due to some code checking regarding email addresses pushed
recently?
Cheers,
Joseph

-----Original Message-----
From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Christopher
Hallsworth
Sent: Tuesday, June 12, 2018 11:51 PM
To: Beta <beta@groups.io>
Subject: [beta] Why are we seeing our own email address after the
unsubscribe link?

Good morning.

The question is in the subject. Again, why are we seeing our own email
address next to the unsubscribe link? This is located in the footer of all
emails sent to a Groups.io list. Surely we have a privacy/security
vulnerability issue here. And, I don't mean to burst any bubbles here, but
in the EU new laws on data protection took effect as of Friday 25 May 2018.
In brief, all businesses, regardless of size, must now explicitly receive
permission from their customers regarding any form of personal data. You can
find out more on the General Data Protection Regulation, or GDPR, around the
web.

Thank you very much. I hope Mark looks into this sooner rather than later,
before something bad happens.

Kind regards Chris


moderated Why are we seeing our own email address after the unsubscribe link?

Christopher Hallsworth <challsworth2@...>
 

Good morning.

The question is in the subject. Again, why are we seeing our own email address next to the unsubscribe link? This is located in the footer of all emails sent to a Groups.io list. Surely we have a privacy/security vulnerability issue here. And, I don't mean to burst any bubbles here, but in the EU new laws on data protection took effect as of Friday 25 May 2018. In brief, all businesses, regardless of size, must now explicitly receive permission from their customers regarding any form of personal data. You can find out more on the General Data Protection Regulation, or GDPR, around the web.

Thank you very much. I hope Mark looks into this sooner rather than later, before something bad happens.

Kind regards Chris


moderated Re: Special Notices #suggestion

 

So, what should the subject tag be? Should I strip it out from
incoming messages, so that it'll only appear on messages that
are special?
I would prefer [SpecialMessage], [Special], or [SpecialNotice].
[SpecialNotice] might be best, but I'm wondering if there might be
times when a message with a Special Notice type hashtag would
be sent where the hashtag would be of more importance. How
much extra work would it be to have a predefined tag, such as
[Special] that could be changed by the group owner? BTW, I'd
have this new tag placed just after the group tag.

I think stripping it would only be of importance if it were on an
unrelated message, not on replies.
I agree with Duane. If someone really needs something added because they can't do it themselves for some reason, it needs to be a marking in the header. I'm against a hashtag if it's mandatory. My groups don't use hashtags and I don't want to confuse people with them. Personally I find hashtags a clutter that makes the subject harder to understand.

When I send an Administrative message out I start the message title with =[ADMIN]=. When I need to send out a special notice, I start the title with =[Special Notice]= and select the Special Notice option. I find that an equal sign framing the brackets helps it to stand out, and titles are like advertising - you get one shot at catching their eye and it may only be three seconds.

I also strongly believe replies to a Special Notice should not be treated like a Special Notice by the system. People select 'Special Notices Only' for a reason and that should be respected. If the reader is interested, they will go to the web page or contact others for more information.

Dano


moderated Re: Special Notices #suggestion

Sarah k Alawami
 

How about  #admin as well. I use that  to indicate  if I want the list to take notice especially in the middle of a thread if it starts to drift or what not.

On Jun 12, 2018, at 6:26 AM, Duane <txpigeon@...> wrote:

On Mon, Jun 11, 2018 at 10:18 am, Mark Fletcher wrote:
So, what should the subject tag be? Should I strip it out from incoming messages, so that it'll only appear on messages that are special?
I would prefer [SpecialMessage], [Special], or [SpecialNotice].  [SpecialNotice] might be best, but I'm wondering if there might be times when a message with a Special Notice type hashtag would be sent where the hashtag would be of more importance.  How much extra work would it be to have a predefined tag, such as [Special] that could be changed by the group owner?  BTW, I'd have this new tag placed just after the group tag.

I think stripping it would only be of importance if it were on an unrelated message, not on replies.

Duane


moderated Re: Special Notices #suggestion

Duane
 

On Mon, Jun 11, 2018 at 10:18 am, Mark Fletcher wrote:
So, what should the subject tag be? Should I strip it out from incoming messages, so that it'll only appear on messages that are special?
I would prefer [SpecialMessage], [Special], or [SpecialNotice].  [SpecialNotice] might be best, but I'm wondering if there might be times when a message with a Special Notice type hashtag would be sent where the hashtag would be of more importance.  How much extra work would it be to have a predefined tag, such as [Special] that could be changed by the group owner?  BTW, I'd have this new tag placed just after the group tag.

I think stripping it would only be of importance if it were on an unrelated message, not on replies.

Duane


moderated Re: Some footer quirks

Bruce Bowman
 

On Tue, Jun 12, 2018 at 04:41 am, Linda wrote:
I use the link from the html digest when I want to hit the Like button, which saves an empty draft.
It would be better if a draft wasn't saved when the user hasn't input anything.
I prefer to highlight a section of text and then hit the reply button to quote it. This is much easier than hitting the quote bubble icon and then editing out all the fluff.

With the message composition box already open, I have to hit Discard first whether I eventually reply or not. 

It would be better if the link simply took me to the message and let me decide what to do from there. 

Bruce


moderated Re: Some footer quirks

jamie <jaimemcgill27@...>
 

hi all

i have saw another thing on the footers it is missing there is not a link for going to the group home page and i used to use this all the time could this issue be fixed please

thank you jamie

 

From: main@beta.groups.io [mailto:main@beta.groups.io] On Behalf Of Linda
Sent: 12 June 2018 12:42
To: main@beta.groups.io
Subject: Re: [beta] Some footer quirks

 

Hi Mark, you wrote

If the user hasn't input anything, a draft isn't saved. With digests, I think it's more important to have the reply window default to open than with individual messages. With an individual message, it's easy to reply within the email program. You can't do that with a digest. So I'd venture to guess that the majority of people clicking that link in digests, are doing so to reply.

I use the link from the html digest when I want to hit the Like button, which saves an empty draft.
It would be better if a draft wasn't saved when the user hasn't input anything.

Thanks,
Linda


moderated Re: Some footer quirks

Linda
 

Hi Mark, you wrote
If the user hasn't input anything, a draft isn't saved. With digests, I think it's more important to have the reply window default to open than with individual messages. With an individual message, it's easy to reply within the email program. You can't do that with a digest. So I'd venture to guess that the majority of people clicking that link in digests, are doing so to reply.

I use the link from the html digest when I want to hit the Like button, which saves an empty draft.
It would be better if a draft wasn't saved when the user hasn't input anything.

Thanks,
Linda


moderated Re: Special Notices #suggestion

Linda
 

Hi Mark,
Please use #specialnotice.
We're already doing it that way and having it stripped would work perfectly.
Thanks,
Linda


moderated Line break to messages

Benoît Dumeaux
 

After the Y!G transfert I have lot of message with problem of line break.

Can I find a speed solution for format the message.

Possibility to don't add "edited" when I wrote to reason is a problem of line break?


moderated #hashtag #hashtags

TASA DSavage
 

Two suggestions that would make hashtags more user-friendly.

1) Auto-fill for #hashtags that already exist. This would be faster than scrolling down a long list to click on a hashtag that you know is already there.....

2) When I look at my group's list of hashtags, there are big text boxes with a lot of empty space inside. So my hashtags roll over onto a second page. Smaller text boxes would allow all of our hashtags to fit onto one page, which would be very nice. Or perhaps a similar list rather than the big text boxes.

Thanks!
Deb (a new manager - just learning!)


moderated Re: Digests do not automatically include the message replied to

Paul Fraser <paul1959fraser@...>
 

Hi John,
This digest problem prevented our move to groups.io.
Short answer to the problem: turn on the auto sig block for everyone (or if you have 10,000 users you may need to get them to, I'm not sure there is a bulk option for this), for both web _and_ email replies, and put in a standard message, e.g. "this line added for digest context quoting" or hopefully something catchier :)
This should solve all problems apart from some email systems (we had one problem with Outlook and one with the Gmail app--but not gmail on the webpage) and those who use the web interface and top post. These latter will need to quote and then post their reply below.
Hope this helps (it was some time ago I looked at this). I'd be interested in feedback as to how this works for you.
Best,
--
Paul Fraser


moderated Re: Digests do not automatically include the message replied to

ro-esp
 

On Mon, Jun 11, 2018 at 06:25 am, John Russell wrote:


Now comes the big problem. The Digest users keep saying where are the 3 dots
you keep mentioning and why can't I click on 3 dots and see the included text?
Where is the context to this reply, and accusing members of not including
context. Some of the website users were reminding their fellow website users
to use the 3 dots to see the included text. The digest users were very unhappy
as they could not see the context from any of the users (whatever the delivery
method) and were confused about which reply belonged to which previous
message. I (the owner of the group) did not realise until last week (even
though we moved in February), that the Digest removed all the quoted text.
This is a big problem for our Digest users and I would like to go back to
having this text included.
Have you seen the previous messages in this thread? Groups.io does not remove *all* quoted text, it removes the quoted text under the last unindented line. All people who want the quote to stay have to do is type anything UNDER IT.

What I am thinking is that I would propose (in the Beta group) that an option
be added to the settings, so that you can have the included text trimmed or
not.
For all intents and purposes, we already have that. Like I just said. And no, I don't consider telling people to put something at the bottom of their messages to be "the tail wagging the dog". It has been proper netiquette in email and usenet for years

owners or moderators can switch off the trimming of included
text, of course, at the risk of too much being included (chains of included
emails).

I don't think it would be a big deal to implement such an option. Would there
be any objections to me making such a suggestion?
Apart from requiring some science-fiction-type artificial intelligence to be smart enough to know what to trim and what not?
Or digests becoming undigestable because people are too lazy to trim messages (or were even TAUGHT not to) ?

If it were up to me (which it isn't), autotrim would be the norm even for non-digest messages

groetjes, Ronaldo

groetjes, Ronaldo


moderated Re: plain text footers

 

The only thing about "Unsubscribe" versus "Leave" is that someone might think "Unsubscribe" will turn off the mail messages without leaving the group. How about both?

Unsubscribe (Leave Group): link_here

JohnF


moderated Inconsistency in e-mail addresses outgoing from Groups.io #suggestion

Brian Vogel <britechguy@...>
 

Today I was setting up a client to join the JAWS for Windows group on Groups.io.  The various status messages that came during that process were a mixture of "groups.io" alone after the at sign in the e-mail and "jfw.groups.io."

I had set up a filter so that messages from "jfw.groups.io" would be sorted into a dedicated folder and had expected that all correspondence related to this group, e.g., the response to an e-mail addressed to help@jfw.groups.io, would come back from jfw.groups.io, but it comes back from groups.io "naked."

It would make sense to make the e-mail output for actual groups at Groups.io use the "three-part" structure after the at sign while things from Groups.io above the level of individual groups use the "naked" groups.io after the at sign.

--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 
     Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

          ~ H.L. Mencken, AKA The Sage of Baltimore


moderated Re: Outlook/Hotmail delivery issue

Sarah k Alawami
 

Wahoo! Thanks so so much! You guys rock. Thanks for taking care of this as quickly as possible.

On Jun 11, 2018, at 9:14 AM, Mark Fletcher <markf@...> wrote:

On Mon, Jun 11, 2018 at 9:12 AM, Sarah k Alawami <marrie12@...> wrote:

Status report on the situation, please? 

We were unblocked early Sunday morning.

Thanks,
Mark 


moderated Re: Special Notices #suggestion

 

Hi All,

It seems like a subject tag would be the best solution for this. So, what should the subject tag be? Should I strip it out from incoming messages, so that it'll only appear on messages that are special?

Thanks,
Mark

On Mon, Jun 11, 2018 at 9:10 AM, Sarah k Alawami <marrie12@...> wrote:
For me I don't want replies so I indicate as such in the subject and body then I lock the thread. I might add the hash tag as well to make it easier as I'm sending  these thing sout,  a lot.

On Jun 11, 2018, at 7:12 AM, Bruce Bowman <bruce.bowman@...> wrote:

On Mon, Jun 11, 2018 at 12:00 am, Marina wrote:
if a member has a question about the notice sent, is he/she supposed to start a different topic, not being allowed to reply to the special noice?
If the hashtag has the "lock topic" function, email replies will be bounced back. Surprisingly, even changing the subject line or forwarding the message back to the group doesn't work.

They will have to start an entirely new thread with a new subject line. So this may not be the optimal solution for many people.

Tested just now on the Shalstest platform.

Bruce



moderated Re: Some footer quirks

 

Hi Shal,

On Fri, Jun 8, 2018 at 12:49 PM, Shal Farley <shals2nd@...> wrote:

While you're talking about footers, and since you've taken it upon yourself to obsolete my recent efforts to document them...
https://groups.io/g/GroupManagersForum/wiki/Footers

Sorry about that...
 
o  Formatted Digest View/Reply Online link opens a Reply composition box. The View/Reply in individual messages just navigates to the message.

I'm not sure if that leads to an excess of abandoned drafts - maybe the system doesn't store the draft if the user doesn't type into the Reply composition box. Either way, I prefer just navigating to the message.

If the user hasn't input anything, a draft isn't saved. With digests, I think it's more important to have the reply window default to open than with individual messages. With an individual message, it's easy to reply within the email program. You can't do that with a digest. So I'd venture to guess that the majority of people clicking that link in digests, are doing so to reply.

 
o  Formatted Digest View/Reply link is followed by a count of the messages in that topic. Which seems out of place; in an individual message it is followed by the message number.

Fixed.

 
o  Formatted Digest footer has the word "group" included in the linkified text, along with the group's posting address. It seems like the link should only include the address, as elsewhere.

Fixed.

 
o  Formatted Digest header has the group's posting address link to the group's Messages section, in Messages view, whereas the footer has it link to the group home page. I think they should both be the group home page.

Fixed.
 
o  Formatted Digest has no ToS link.

The individual messages are now missing the ToS links as well.

 
o  Formatted individual footers have no automatic separators surrounding the group-specific addition. Compare to the plain-text footers. I think perhaps a short horizontal rule is in order. Say <hr style="width:10%">. Or maybe just an indent, to save vertical space

I added the hr. Please let me know what you think.

Thanks,
Mark 


moderated Re: Outlook/Hotmail delivery issue

Mark Fletcher
 

On Mon, Jun 11, 2018 at 9:12 AM, Sarah k Alawami <marrie12@...> wrote:

Status report on the situation, please? 

We were unblocked early Sunday morning.

Thanks,
Mark 


moderated Re: Outlook/Hotmail delivery issue

Sarah k Alawami
 

Well I also put the  announcement on my twitter, someone already let them know on my behalf. And such  so it worked out fine.

Status report on the situation, please? 

Take care

On Jun 11, 2018, at 6:54 AM, Bruce Bowman <bruce.bowman@...> wrote:

If GIO is still being blocked by hotmail, forwarding to your list won't help.

You have to send to each hotmail subscriber manually, outside of GIO.

Bruce

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