Date   

moderated Re: "First Message Also" in "Following Only" now not working #bug

Andy Wedge
 

On Sat, Mar 6, 2021 at 02:09 AM, J_Catlady wrote:
What does a mod do when they find a member who is No Email in the Member List but Individual Email in thei member page? And that’s sssuming they could even find all of them, which is not practical in large groups.
For your own groups I'd be inclined to send a message direct to all those on the membership list who have No Email set to get them to verify their settings. If you have alerted them to the possibility of an issue then it's up to them to check and be responsible for their own settings.

I still find it odd that there would be more than one location in the Groups.io database where the member delivery settings are held and that the subscription page would take information from one source and the membership list from another.  If that is the case, then it would also bring into question the validity of the data returned by the member info object in the API

Regards,
Andy


moderated Re: "First Message Also" in "Following Only" now not working #bug

Duane
 

On Fri, Mar 5, 2021 at 08:09 PM, J_Catlady wrote:
it’s not realistic (or even possible) for mods to go through member lists and find the disconnecting variables and change them. What does a mod do when they find a member who is No Email in the Member List but Individual Email in thei member page?
If/when a member has a question about messages/delivery, I'll look into it and/or coach them.  Otherwise, I leave it up to the members to decide what settings they want.  With the fix in place, they won't be able to select conflicting settings, so there shouldn't be many questions/complaints.

Duane


moderated Site updates #changelog

 

Changes to the site this week:

March 5, 2021

  • BUGFIX: Updated the invite and join group pages to reflect recent changes in the subscription settings. Discussion.

March 3, 2021

  • CHANGE: Changed the color of the Owner link in the header of the photo album page to be white.
  • BUGFIX: Fixed pricing displays for legacy groups in the Change Plan/Upgrade page. Discussion.
  • NEW: Clicking on an Unsubscribe link for an email sent to an account that has been banned by Groups.io now displays a message saying the account has been disabled and explaining how the person may have received the unwanted email.

March 2, 2021

  • CHANGE: In the Group Activity and Member Activity pages, changed the Today date range to Past 24 Hours, Within 7 Days to Past 7 Days, and Within 30 Days to Past 30 Days. Discussion.
  • CHANGE: Recognize Réf: as a subject reply indicator. Discussion.
  • BUGFIX: Don't use the word Update when viewing an event RSVP if the event doesn't allow additional guests. Discussion.
  • BUGFIX: Button formatting fix. Discussion.
  • CHANGE: Changed wording of email delivery and post status activity log entries. Discussion.
  • BUGFIX: Don't convert parentheses to underscores in the preview slug in the uploader dialog. Discussion.
  • CHANGE: Don't include the via Support tag in Banned by system activity messages. Discussion.
  • CHANGE: Include the group subject tag in +owner subject lines. Discussion.

March 1, 2021

  • CHANGE: In the edit photo album page, sort the members by email address.
  • BUGFIX: Removed async/await references in Javascript so that older browsers will work again.

February 27, 2021

  • BUGFIX: Fix some styling issues with the chat screen.
  • CHANGE: Reverted the text field font size to standard Bootstrap sizes, removing a workaround for iOS mobile automatic text field zooming.

Take care everyone.

Mark


moderated Re: "First Message Also" in "Following Only" now not working #bug

 

Not to mention, as I said before, it’s not realistic (or even possible) for mods to go through member lists and find the disconnecting variables and change them. What does a mod do when they find a member who is No Email in the Member List but Individual Email in thei member page? And that’s sssuming they could even find all of them, which is not practical in large groups.


On Mar 5, 2021, at 5:59 PM, J_Catlady via groups.io <j.olivia.catlady@...> wrote:

It’s not me. It’s the whole system, including mods who don’t have a clue about the problem.


On Mar 5, 2021, at 5:31 PM, Duane <txpigeon@...> wrote:

On Fri, Mar 5, 2021 at 05:54 PM, J_Catlady wrote:
I think the changes may need to be made retroactive.
In that case, all you have to do is wait for Mark to get his round tuit working.  https://beta.groups.io/g/main/message/28503  If you don't want to wait, make the changes as Andy did.

Duane

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "First Message Also" in "Following Only" now not working #bug

 

It’s not me. It’s the whole system, including mods who don’t have a clue about the problem.


On Mar 5, 2021, at 5:31 PM, Duane <txpigeon@...> wrote:

On Fri, Mar 5, 2021 at 05:54 PM, J_Catlady wrote:
I think the changes may need to be made retroactive.
In that case, all you have to do is wait for Mark to get his round tuit working.  https://beta.groups.io/g/main/message/28503  If you don't want to wait, make the changes as Andy did.

Duane

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "First Message Also" in "Following Only" now not working #bug

Duane
 

On Fri, Mar 5, 2021 at 05:54 PM, J_Catlady wrote:
I think the changes may need to be made retroactive.
In that case, all you have to do is wait for Mark to get his round tuit working.  https://beta.groups.io/g/main/message/28503  If you don't want to wait, make the changes as Andy did.

Duane


moderated Re: "First Message Also" in "Following Only" now not working #bug

 

The non-retroactivity is the problem. I posted the chronology already. I haven’t touched my settings since the changes. I think the changes may need to be made retroactive.


On Mar 5, 2021, at 3:51 PM, Duane <txpigeon@...> wrote:

On Fri, Mar 5, 2021 at 04:51 PM, J_Catlady wrote:
I think, regardless of the changes and the non-retroactivity of them, that there's a real problem if someone double- and triple-checks their subscription page, finds Individual Messages, finds Following Only, and finds a topic in their Followed Topics list, and still gets no email because three months ago they set themselves to No Email but forgot.
It sounds like the non-retroactivity is where your problem is.  Have you changed it to something else and back since the changes were made?  I believe that's why it works for Andy, but not for you.

Duane

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "First Message Also" in "Following Only" now not working #bug

Duane
 

On Fri, Mar 5, 2021 at 04:51 PM, J_Catlady wrote:
I think, regardless of the changes and the non-retroactivity of them, that there's a real problem if someone double- and triple-checks their subscription page, finds Individual Messages, finds Following Only, and finds a topic in their Followed Topics list, and still gets no email because three months ago they set themselves to No Email but forgot.
It sounds like the non-retroactivity is where your problem is.  Have you changed it to something else and back since the changes were made?  I believe that's why it works for Andy, but not for you.

Duane


moderated Re: "First Message Also" in "Following Only" now not working #bug

 

Right, it doesn't match for anyone for whom the non-retroactive changes would have applied if they had been retractive. :)


On Fri, Mar 5, 2021 at 2:57 PM Andy Wedge <andy_wedge@...> wrote:
On Fri, Mar 5, 2021 at 10:51 PM, J_Catlady wrote:
The issue is actually exactly the same as before. I am showing as "Individual Messages" in my subscription page, checking it over and over again, I explicitly marked the topic as Followed, etc. etc etc. but I am *actualy* "No Email," which shows only in the Members List.
So, if the underlying issue is that the subscription options page doesn't always agree with the delivery option shown on the membership list, I can see why that may cause a bit of confusion. I would have thought that both pages would take their info from the same source.

Andy


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "First Message Also" in "Following Only" now not working #bug

Andy Wedge
 

On Fri, Mar 5, 2021 at 10:51 PM, J_Catlady wrote:
The issue is actually exactly the same as before. I am showing as "Individual Messages" in my subscription page, checking it over and over again, I explicitly marked the topic as Followed, etc. etc etc. but I am *actualy* "No Email," which shows only in the Members List.
So, if the underlying issue is that the subscription options page doesn't always agree with the delivery option shown on the membership list, I can see why that may cause a bit of confusion. I would have thought that both pages would take their info from the same source.

Andy


moderated Re: "First Message Also" in "Following Only" now not working #bug

 

Thanks. I just emailed Mark at support and then had to send a p.s. The issue is actually exactly the same as before. I am showing as "Individual Messages" in my subscription page, checking it over and over again, I explicitly marked the topic as Followed, etc. etc etc. but I am *actualy* "No Email," which shows only in the Members List. So that's why I'm getting nothing. I think, regardless of the changes and the non-retroactivity of them, that there's a real problem if someone double- and triple-checks their subscription page, finds Individual Messages, finds Following Only, and finds a topic in their Followed Topics list, and still gets no email because three months ago they set themselves to No Email but forgot. (It is not showing No Email in their subscription page.) Maybe the changes do need to be made retroactive somehow.


On Fri, Mar 5, 2021 at 2:47 PM Andy Wedge <andy_wedge@...> wrote:
On Fri, Mar 5, 2021 at 10:24 PM, J_Catlady wrote:
I am now explicitly following the topic in the group in question and I still get no emails from it. I am set to Individual Emails, Following Only, First Message Also, AutoFollow Replies. I marked the topic as Followed. It is showing up in my list of Followed Topics. But no emails.
I have set up one of my test accounts with the same subscription options and it all works OK for me. What does your email delivery history say?

Andy


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "First Message Also" in "Following Only" now not working #bug

Andy Wedge
 

On Fri, Mar 5, 2021 at 10:24 PM, J_Catlady wrote:
I am now explicitly following the topic in the group in question and I still get no emails from it. I am set to Individual Emails, Following Only, First Message Also, AutoFollow Replies. I marked the topic as Followed. It is showing up in my list of Followed Topics. But no emails.
I have set up one of my test accounts with the same subscription options and it all works OK for me. What does your email delivery history say?

Andy


moderated Re: Advanced Preferences panel showing old layout when accepting invite via web #bug

 

On Fri, Mar 5, 2021 at 7:01 AM Andy Wedge <andy_wedge@...> wrote:


I clicked on a link to accept an invite via the web and found that the Advanced Preferences panel still has the old layout in terms of Following Only, First Message Also and Auto Follow Replies.

This should be fixed now.

Thanks,
Mark 


moderated Re: "First Message Also" in "Following Only" now not working #bug

 

Sorry to hammer on this but there really is a bug. I am now explicitly following the topic in the group in question and I still get no emails from it. I am set to Individual Emails, Following Only, First Message Also, AutoFollow Replies. I marked the topic as Followed. It is showing up in my list of Followed Topics. But no emails.

I will send the bug report to support.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Discarding a draft message doesn't update the Drafts folder counter #bug

KWKloeber
 

I was deleting multiple msgs in a Drafts folder and noticed that after I opened the draft msg and Discard-ed it, the Drafts folder message counter does not update.  Not a show-stopper but it seems that the counter should update immediately.

See below (after I had opened and Discard-ed the last remaining msg in the Draft folder.)



 Naturally, after I opened the folder once again, the count updated. 

If we Discard a draft msg directly from the folder list (i.e., don't open the message) then the counter updates immediately.

-ken  


moderated Advanced Preferences panel showing old layout when accepting invite via web #bug

Andy Wedge
 

Hi Mark,

I clicked on a link to accept an invite via the web and found that the Advanced Preferences panel still has the old layout in terms of Following Only, First Message Also and Auto Follow Replies.




Regards
Andy


moderated Re: Retaining Thread after change the original subject #suggestion

Andy Wedge
 

On Fri, Mar 5, 2021 at 01:38 PM, John Pearce wrote:
I do not object to some facility that would allow you to maintain the thread when you change a subject.  I would like you to be required to take some specific action to do so each time you change a subject.
I agree with John on this. One of the problems I encounter is members picking up an old emails from the group, changing the subject and starting to discuss something completely different. If threading was done automatically by message id it would break the expected connection between topic subject and the actual text of messages.

if you find yourself wanting to adjust topic subjects for clarity then why not moderate the first message of each new topic and ensure the subject is clear to start with. See the Spam Control options on the Group settings page:



Having it sorted from the outset would save multiple updates for following messages and potential topic merges afterwards.

Regards
Andy


moderated Re: Retaining Thread after change the original subject #suggestion

John Pearce <jj.pearce@...>
 

Mike,

Just to clarify my objection, I do not object to some facility that would allow you to maintain the thread when you change a subject.  I would like you to be required to take some specific action to do so each time you change a subject.  For example, to check some check box which is unchecked by default.  I believe the default should remain as it stands now, that any change to a subject creates a new thread.

John


moderated Re: Retaining Thread after change the original subject #suggestion

Mike Hanauer
 

Not usually the case. I change the subject to make it clearer, especially later on for searches. I still want to be able to maintain and continue the thread as a needed choice. 

Consider Better, not Bigger. So many advantages. Just ask. USA adds a Chicago to our overpop each year.
"Still more population growth is not our way to a healthy community, a healthy planet, OR enjoyable cycling."

    ~Mike


On Thursday, March 4, 2021, 03:07:27 PM EST, ro-esp <ro-esp@...> wrote:


On Tue, Mar  2, 2021 at 09:38 PM, Mike Hanauer wrote:

>
> I notice that if I change the subject (usually to make it clearer) of an
> original topic, and someone then replies by email to a previous email (thus
> the old topic), it starts a new thread.

I think I agree with John here. If you change the subject, you SHOULD create a new thread by doing so.
Usually you change it because the original subjectline was too vague (e.g. "I have a question"), or because the discussion has err.. "gone off on a tangent"(?), that is the discussion is about something other than the original topic

> I wonder if that could be changed. If I understand the mechanism, perhaps via
> message id rather than subject.

If you want to maintain the threading, the traditional way is by changing the original subject ( "I have a question" ) to the new one ("topic at hand")  like this:

Topic at hand (was: I have a question)

Of course,  replies to older posts would still have the old subject


                                  groetjes/ĝis, Ronaldo






moderated Re: Retaining Thread after change the original subject #suggestion

ro-esp
 

On Tue, Mar 2, 2021 at 09:38 PM, Mike Hanauer wrote:


I notice that if I change the subject (usually to make it clearer) of an
original topic, and someone then replies by email to a previous email (thus
the old topic), it starts a new thread.
I think I agree with John here. If you change the subject, you SHOULD create a new thread by doing so.
Usually you change it because the original subjectline was too vague (e.g. "I have a question"), or because the discussion has err.. "gone off on a tangent"(?), that is the discussion is about something other than the original topic

I wonder if that could be changed. If I understand the mechanism, perhaps via
message id rather than subject.
If you want to maintain the threading, the traditional way is by changing the original subject ( "I have a question" ) to the new one ("topic at hand") like this:

Topic at hand (was: I have a question)

Of course, replies to older posts would still have the old subject


groetjes/ĝis, Ronaldo

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