On Tue, Dec 15, 2020 at 04:59 PM, Mark Fletcher wrote:

Following up on this...

As a further follow - up can I flag up that after a look at "our" list of Bouncing members it has become clear that alice.it and tin.it have both blacklisted groups.io as a sender. Although in our case the number of persons affected is small, across all Groups.io Account holders the number is likely to be significant. This blacklisting does not appear to have been introduced recently; a cursory investigation would suggest sometime around March / April this year.

I will try some bounce probes later to see if anything happens.

Chris

On Wed, Dec 16, 2020 at 09:53 AM, Chris Jones wrote:

Does the above apply to googlemail addresses as well? The large number of gmail users who were listed as Bouncing on the group I moderate have "gone away" but the googlemail ones remain with their Bouncing status dated Dec 15th.

I hope so. I also still have members with googlemail addresses in bouncing status.

Regards
Andy

On Wed, Dec 16, 2020 at 12:02 AM, Mark Fletcher wrote:

I'm now going through and unbouncing all gmail users who are currently bouncing.

Does the above apply to googlemail addresses as well? The large number of gmail users who were listed as Bouncing on the group I moderate have "gone away" but the googlemail ones remain with their Bouncing status dated Dec 15th. It seems probable that this is attributable to Google's outage rather than anything else so it would seem that they should be given a "factory reset" as well.

Chris

Mark . . .

On Tue, 15 Dec 2020 16:02:18 -0800, "Mark Fletcher"
<markf@corp.groups.io> wrote:

I'm now going through and unbouncing all gmail users who are currently bouncing.

I've never sent bounce probes before because I felt it was the
member's responsibility to maintain his email address and react to
automatic bounce probes, but in this unusual case, I sent bounce
probes to 122 members. After a few hours the list was down to
somewhere around 53. I sent them again for those members.

Now that you're going through and sending them for Gmail users, are
you going to do the same for the Charter, Comcast, Spectrum, and
Roadrunner emails also? I unbounced myself (roadrunner email) but
there are probably others in my scattered groups who are affected by
another issue. Shal mentioned a listing by SORBS (a blacklist service)
with GIO on it, and some email providers use that list to block
domains that are spam havens.

Donald



----------------------------------------------------
Some ham radio groups you may be interested in:
https://groups.io/g/ICOM https://groups.io/g/Ham-Antennas
https://groups.io/g/HamRadioHelp https://groups.io/g/Baofeng
https://groups.io/g/CHIRP https://rf-amplifiers.groups.io/g/main

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

Can Mark send out a notice to everyone so we know when we can request our members to unbounce themselves?  Right now, it seems premature to do so if they have to go back to unbouncing again shortly after.

Possible suggestion for Mark meanwhie: set the bouncing bar much higher temporarily.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

On Tue, Dec 15, 2020 at 04:09 PM, Anthony Angelo wrote:

Just got members back in to have them in bounce status again just minutes ago.

Google is aware of the problem and "is working on it", https://www.google.co.uk/appsstatus#hl=en&v=issue&sid=1&iid=a8b67908fadee664c68c240ff9f529ab

Duane

On Tue, Dec 15, 2020 at 01:40 PM, Drew wrote:

Whatever remedy there is for group owners we are not going to be able to individually unbounce subscribers.

We could do it if we could do it in bulk (i.e., checkbox all the bouncing members and select the action). However, the bouncing keeps recurring, so unbouncing no longer has any lasting effect. Members are bouncing repeatedly. Also, all the bounce probes are bouncing. I think we just have to hope google finally fixes this soon.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

This is happening continually. Just got members back in to have them in bounce status again just minutes ago.

Right. I am now bouncing and having to unbounce myself literally every 30 seconds or less.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

Our group just reported 350 gmail addresses bouncing shortly after 4PM EST (2000 UTC), and more since at a steady stream.

Whatever remedy there is for group owners we are not going to be able to individually unbounce subscribers. There are just too many for point & click remedies to be of any use to us.

Drew

Actually it's so bad now that I had to unbounce myself multiple times just now. Which makes sense since gmails continue to not reach me, so the more there are, the more times I'll have to unbounce. I expect to have to do it again in a few minutes.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

In fact, to get to the site just now I had to unbounce myself. It seems to be getting worse.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

This problem (with Gmail) has indeed returned again today.  I am seeing it here right now.  For me, it started within the last 2 hours.

I forward some messages from my Gmail account to another Gmail account under my control, and they are not getting through.  Instead I get a "bounce" message (from Google to me) claiming that the other account doesn't exist, even though I am also logged into it!

This illustrates the problem is unrelated to Groups.io, it's coming from Gmail (Google).

However, the methods of rectifying one's "bouncing" status with their Groups.io accounts, is a question.  There ought to be a way for Owners/Moderators to unbounce members -- like we could do in Yahoo!Groups.  If the "you're bouncing" message goes through, then Groups.io probably should automatically unbounce that account.

Andy