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moderated Re: Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion

Brian Vogel <britechguy@...>
 

Before I ask this, I wish to emphasize it is not intended to ignite a firestorm, but because I'm genuinely curious:

1.  Why would one wish to disable the no e-mail option?

2.  What does it gain a group to do so?

I'm "no e-mail" virtually everywhere, except on a couple of very, very low volume groups where virtually any post is a "special notice" in my world.  I can't imagine there aren't a lot of folks who might join a group who will not do so if they must use the e-mail interface rather than being able to choose the web interface.

I know if I were forced to be e-mail only that would be a deal breaker for me because I don't want any e-mail traffic from my routine participation on Groups.io.  I can do it all via a web forums interface, which has been my preference for "this sort of thing" for decades now.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

     I can hire one half of the working class to kill the other half.

           ~ Jay Gould, U.S. financier & railroad robber baron (1836 - 1892)


moderated Re: Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion

Brian Vogel <britechguy@...>
 

On Wed, Feb 20, 2019 at 05:34 PM, J_Catlady wrote:
but I've also put up a doc with (what I assume is) the same info as the top sticky in our group
As a non-owner, I am not sure exactly how you might do it, but it might be a very good idea to send this information directly to anyone who's trying to unsubscribe secondary to "too many e-mails" and ask them to confirm whether they still wish to do so after having read and considered the alternatives.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

     I can hire one half of the working class to kill the other half.

           ~ Jay Gould, U.S. financier & railroad robber baron (1836 - 1892)


moderated Re: Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion

 

On Wed, Feb 20, 2019 at 01:47 PM, Duane wrote:
You could also include information in your 'Goodbye' notice
Yes I could, but it would be nice if this were automatic, as it is in the case of non-no-email-disabled groups, and if it were done before they are actually removed and need to be reinstated. Including this info in the goodbye notice doesn't really help, because by then it's too late. They've left. 

All my members have all the available options included.
Does your group have no-email disabled? Are you saying my group members (one of whom just reported today that she left due to "too many emails" and was not presented with other delivery options) are receiving the options as well, but are saying that they're not?

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion

 

On Wed, Feb 20, 2019 at 02:23 PM, Brian Vogel wrote:
I have put the following document together to educate our members:
Brian, I haven't read the doc you posted but I've also put up a doc with (what I assume is) the same info as the top sticky in our group. Thanks.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion

Brian Vogel <britechguy@...>
 

I also think it's a crying shame that a very great many Groups.io members have no idea how exquisite the level of control over e-mail volume can be if one knows how to do it.  This has been an issue on multiple occasions in several of the groups on which I participate, so I have put the following document together to educate our members:

Controlling the Messages You Receive via E-Mail from Groups.io

That document is aimed at blind or visually impaired members who use a screen reader, but can be easily adapted back to "sighted methods and terminology." There is really no reason to get "too many e-mails" even on wildly busy lists provided most of the traffic is not new topics.  Using the "Following Only" coupled with its associated "First Message Also" control knocks the number of e-mail messages coming through way down and allows you to choose whether you wish any additional ones for a given topic to come through.  If one changes one's mind at some point for a topic one was following you can either unfollow or mute it.
--

Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 

     I can hire one half of the working class to kill the other half.

           ~ Jay Gould, U.S. financier & railroad robber baron (1836 - 1892)


moderated Re: Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion

Leeni
 

That is what happens. They do have the choice to go special notice when no mail is disabled.
I have no mail disabled in my groups but they can go Special Notice if they want to.
This way they can get Owner Notices where on No Mail they won't.  
 
 
 
 

-------Original Message-------
 
From: J_Catlady
Date: 2/20/2019 3:10:21 PM
Subject: [beta] Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion
 
Members unsubscribing from our group due to “too many emails” seem not to be given other subscription options. It seems that in groups where no-email is not disabled, they are presented with an option to stay in the group but go to no-email. If no-email is disabled, I think they should be presented with staying in the group with special notice.
 
 
--
J
 
Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
 
 


moderated Re: Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion

Duane
 

On Wed, Feb 20, 2019 at 03:10 PM, J_Catlady wrote:
Members unsubscribing from our group due to “too many emails” seem not to be given other subscription options.
All my members have all the available options included.  You could also include information in your 'Goodbye' notice to point them to the Advanced Preferences for their account.  If they're mainly email users, include the list of commands available via email or how to use the groupname+help address.

Duane


moderated Give unsubscribing members ‘special notice’ option if no-email is disabled #suggestion

 

Members unsubscribing from our group due to “too many emails” seem not to be given other subscription options. It seems that in groups where no-email is not disabled, they are presented with an option to stay in the group but go to no-email. If no-email is disabled, I think they should be presented with staying in the group with special notice.


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Downtime post-mortem for outages on 2/9/19 and 2/10/19 #outage

KWKloeber
 

Mark

What about a clone or two to prevent the “sleeping through”???  Or cyborg. 
d;-]


moderated Re: Invite people to subgroups

Andy Wedge
 

Hi Mark,

since making this recent change, the main help page is now out of date as it still states you cannot invite members to join a subgroup.

https://groups.io/static/help#subgroups

Regards,
Andy


moderated Re: Site updates #changelog

Andy Wedge
 

Hi Mark,

I've just run another couple of tests and I'm seeing different behaviour now. The Allow Parent Subscribers to Post works regardless of the Allow Non Subscribers to Post setting which I think was the intention of the change.

Andy


moderated Re: Merge hashtag message clarification #suggestion

 

On Mon, Feb 18, 2019 at 8:11 AM Andy W <andy_wedge@...> wrote:

Can we substitute the hashtags in question into the message text?  For example:  Topics tagged with #dstest3 will be transferred to #dstest2

It makes it abundantly clear what's going to happen then.

Done.

Thanks,
Mark 


moderated Re: Site updates #changelog

 

On Sat, Feb 16, 2019 at 2:20 AM Andy W <andy_wedge@...> wrote:

If I post (via email) from a member of the parent group that is not a member of this subgroup then the message is moderated as it was before when only 'Allow Non Subscribers to Post' was set.


I'm not able to reproduce this. Is your subgroup moderated? Or is the member that is attempting to post moderated in the parent group in some way (override: moderated, or NuM)? That would cause moderation.

Mark


moderated Downtime post-mortem for outages on 2/9/19 and 2/10/19 #outage

 

Hello,

As promised, here is the post-mortem from the recent downtime of a couple weekends ago.

The site was mostly unreachable for two periods the weekend of 2/9-10/19. The periods were:

  • 2/9/19 6:52am - 7:25am
  • 2/10/19 4:17am - 5:12am

The underlying cause of the downtime was that not enough connections were available to the main database via pgbouncer, our connection pooler. This caused a sort of death spiral, with more and more connection attempts happening, and failing, so that the database basically because unreachable.

We ran out of connections, ironically, because of work I did to off-load some work from the main database onto a replica. This was not fully configured yet, and inadvertently caused a lot of extra connections to be made to the main database, tipping it over.

Coincident and unrelated, during the first outage, two of our Elasticsearch nodes crashed, causing further slowdowns to the site. The nodes crashed because they ran out of heap space, due, I believe to a memory leak of some kind.

I was not paged for the first outage, because the main process that would have paged me was misconfigured, and therefore wasn't sending any pages. For the second outage, I did not have my phone's volume up enough, and slept through several of the pages. :-/

Here are the things I've done to address these issues:

  • Greatly increased the number of available connections to the main database.
  • Fixed the issue that caused me not to be paged for the first outage.
  • Finished the configuration for using the replica to off-load the main database for some queries.
  • Set the Elasticsearch process to automatically restart when it crashes.

The calendar has been updated with both outages.

Thanks, Mark


moderated Re: photos -- need feature to delete more than one photo at a time - SUSIE

Susie <SuzyQuda0310@...>
 

I think it would a nice feature in the Photos Section to be able to select more than one photo at a time, to delete.
or, maybe a feature to select Edit, and choose which photos you'd like to delete, or select dates to be deleted, etc.

If there's thousands of photos there, then it would take forever to delete one at a time.

Susie
----------------------------

In a message dated 2/18/2019 12:24:50 PM Eastern Standard Time, johnmcboston@... writes:

How how ca these be easily managed/removed?   (These are images I"m not sure if anyone cares if they go away...)

- John


moderated Re: photos

Jim Higgins
 

Received from John McLachlan at 2/18/2019 05:21 PM UTC:

How how ca these be easily managed/removed? (These are images I"m not sure if anyone cares if they go away...)

You could place the people posting unnecessary/repetitive/whatever images on moderation and ask them to stop posting pointless images. Then for a time delete the images from their messages before allowing them to be posted and remind them to stop posting them. Eventually simply reject messages containing pointless images.

Jim H


moderated Re: photos

John McLachlan
 

Well, there are useful attachments and the rest.  ;-)

Worst is the people who have attached images of their signature or their work logo.   useless attachments, and they're clogging up the attachments folder, and are a pain to delete one at a time. 

Next is "Look at the cool unrelated thing I saw this weekend".   Nice stuff, but a year or two down the road is useless.

How how ca these be easily managed/removed?   (These are images I"m not sure if anyone cares if they go away...)

- John


moderated Re: Merge hashtag message clarification #suggestion

Duane
 

Or even move the sentence so that it's above the Alias box and change it to "Note: Topics tagged with this hashtag will be transfered to the Alias hashtag."

Duane


moderated Re: Merge hashtag message clarification #suggestion

 

Thanks Andy!


Can we substitute the hashtags in question into the message text?  For example:  Topics tagged with #dstest3 will be transferred to #dstest2

I've always been confounded by the antecedent to "this" on the existing page. Putting the names in the text resolves that nicely. Much better than the circumlocutions I've come up with.

Shal


moderated Merge hashtag message clarification #suggestion

Andy Wedge
 

Hi Mark,

I think the message stating which topics with one hashtag are going to be transferred to another could be clearer:



Can we substitute the hashtags in question into the message text?  For example:  Topics tagged with #dstest3 will be transferred to #dstest2

It makes it abundantly clear what's going to happen then.

Thanks,
Andy

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