J,

 > I agree with Shal's removal of the part about "unfortunate necessity"
 > and "people who would abuse the service."

Actually, I didn't intend any change to that sentence, only the last one.

My apologies for being unclear, when I decided to insert a screenshot of
the entire message body I didn't notice that it implied a bigger change
than I intended.

 > You don't owe anybody an explanation for why groups must be approved,
 > and it's unnecessary to call attention to the "people who would abuse
 > the service" etc.

I don't have a problem with the explanation, but maybe it should (also)
be in the web flow for creating the group, if it isn't already (I don't
remember), rather than post-facto in the approval notice.

Shal

Mark,

A member of GMF created a new group and incidentally observed:

"By the way, my email that said my group was approved said that if I
 have any questions, I should feel free to ask.  The email was sent from
 a "no reply" email. Oh, the irony."

My first thought was to suggest adding a link to the Questions and Bugs section of the help page.

One reason not to do that is that links in a short message sometimes tip a message into the "Spam" folder at some email services. So an alternative might be to send the notice From beta's +Help address - which will send the user similar info.

Another option would be to rewrite the last sentence:

to something like:

"Please let us know if you have any questions or suggestions. Go to any
 Groups.io page and click on the Help link (in the top bar on the right)
 for further information.

 And thank you for choosing Groups.io Groups."

Shal

Hi All,

Resurrecting this topic: https://beta.groups.io/g/main/topic/19201016

There seem to be four cases where we need to re-write the From address (and possibly Reply-To/CC) in a message:

1) When DMARC says we have to, we re-write the From line in messages *from* that domain.

2) When someone is on a @gmail.com domain, we need to re-write the From line in messages that they originate that we send back to them.

3) When someone is using Gmail on a different domain, we need to re-write the From line in messages that they originate that we send back to them (same as #2 except we can't use a simple @gmail.com check).

4) The From line in all messages sent *to* (many/most) Exchange servers.

We currently do 1 and 2. From the other topic, here are the proposed new settings:

- Per user setting to have all From lines re-written in messages to themselves.

- Per group setting to have all From lines re-written in messages sent within the group.

Shal proposed the group setting be in the default sub settings page. But I don't know how that would work. None of those existing settings have a corresponding user setting, which makes it easy to just use them when creating a subscription. If this was a default sub setting, how would we know when to use the default sub setting vs the user's setting? 

I also propose a third, system wide, maintained by me list of domains that are known to run Exchange/corresponding to #4 above. This list of domains would over-rule the per-user and per-group setting in forcing From line re-writing of messages sent to those domains. I'd ask people with knowledge of these domains to send them to me.

Thoughts?

Thanks,

Mark