Date   

Re: Group creation page Visibility dropdown reset bug #bug

 

On Thu, Sep 10, 2020 at 7:50 PM Christos G. Psarras <christos@...> wrote:
Hi Mark,
 
In the group creation page, if there is a syntax error in the Email Address value and the data validation checker gets invoked after clicking on "Create Group", the error is correctly identified but unlike the Email Address and Group Description fields whose values are preserved, the Visibility dropdown gets reset to the default value and it can be easily missed.
 

This has been fixed.

Thanks,
Mark 


Re: Subscriber SPAM-removed email notification bug and one anomaly #bug

 

Hello,

On Sat, Sep 12, 2020 at 11:00 AM Christos G. Psarras <christos@...> wrote:

I run into two minor issues yesterday, one reproducible, the other one a weird one which I cannot reproduce.

The reproducible one first; during generation of the notification's message body text for the SPAM-removed emailed notification, the code that checks/formats the "offending" email's subject for inclusion in the notification text, must be looking for the group SubjectTag value sans the two brackets, because if the "offending" message subject does contain the SubjectTag text sans the brackets somewhere in the subject, the code doesn't prefix the inserted subject text with [SubjectTag].


For these notifications, we grab the subject line from the reports we receive from the email service providers. We do try to strip out subject tags, but we do so simply by looking for [ and ] and removing everything in between those characters (plus those characters), because sometimes the subject tag gets mangled in these reports. As you've also seen, other parts of the subject line can also be mangled in seemingly random ways.

Mark


Re: Hashtag Permissions setting is misleading #bug

Duane
 

On Wed, Sep 16, 2020 at 11:57 AM, Mark Fletcher wrote:
So, yeah, using the word Bounced is not accurate. Suggestions appreciated.
How about "Messages from members can only be tagged with existing hashtags, otherwise the message is saved as a draft for editing."  A little wordy, but seems clear to me.

Duane


Re: Hashtag Permissions setting is misleading #bug

 

On Sat, Sep 12, 2020 at 7:14 AM Bruce Bowman <bruce.bowman@...> wrote:
Mark -- Not sure if this is a suggestion or a bug, but I'd call it a bug.

It revolves around the Hashtag Permissions setting in Message Policies. In the pick-list, there is an entry stating that "Messages from members can only be tagged with existing hashtags, otherwise the message is bounced." But it seems that what actually happens is that the message gets held in moderation. At that point the Moderator can of course reject the message, or replace the offending hashtag with an approved one. If the message is approved without change to the hashtag, the hashtag is added to the hashtag list.

The message should be held in pending form for the original sender, not the moderator. And they should get an email telling them to edit the message. This only applies to messages sent via email, as if you try to post a message from the website with a new hashtag, it'll give you an error message right then.

So, yeah, using the word Bounced is not accurate. Suggestions appreciated.

Thanks,
Mark


Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Mahendra Bakshi
 

Hello Rick Gray,

You said
>>>I am part of a small non-profit group of about 30 members that I have set up a pilot GIO for, however, with the limit of no sub-groups for the basic plan, it makes things more difficult to achieve an efficient site.
>>>

I think there is an alternative that will provide the functionality of sub-group under the Basic Plan.  As I understand it, when sub-group functionality is available in groups.io, the sub-groups are identical copies of the main group except a newly created sub-group does not have any members except the Owner who created it.  Sub-groups are empty to begin with and does not inherit anything such as photos, files, etc from the main group.  The Owner then invites those who should be in the sub-group.  Sub-groups are independent groups with their own website address and home page.  What goes on in sub-group is not shared with the main group and vice versa.

If what I am saying above is inaccurate, I would request members to point out and clarify my understanding.

So for your small non-profit group (snpg), you can create a new Basic group called (snpgCommittee) which will be a "sub-group" for the 3 or 4 Committee members.

Hope this will be helpful to you and others who would like to have sub-groups capability.

Mahendra Bakshi.


Re: File-notice hashtag on upload message not shown in message archive #bug

 

On Mon, Sep 14, 2020 at 7:39 AM Andy Wedge <andy_wedge@...> wrote:

a member of one of my subgroups uploaded a file and a file-notice message was generated with the file-notice hashtag. I have moderated the hashtag so it was held as expected for approval. I approved the message but it appears in the archive without the hashtag which then allowed someone else to respond to it. I have since locked the file upload topic.  See the upload message for B4494.mp4 on my wobmob subgroup for details.

Hmmm. I'm unable to duplicate this in my test environment. Please let me know if it happens again.

Thanks,
Mark 


Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Pati Nagle
 

The groups I'm talking about are not even non-profits. They are little clubs, a few people, and they don't have any income or fundraising at all. Any costs would come out of the members' pockets.

These groups want to support groups.io financially, but the only available option for doing that is too expensive for them.


Re: Membership Page and Activity History #bug

 

On Tue, Sep 15, 2020 at 08:39 PM, J_Catlady wrote:
Changes to the member's posting status are not currently shown in the member activity page at all. I don't know if they ever were
It's so weird. Thinking about this later, I could swear I used to see these in the member's activity history. I could tell, for example, whether someone had been put on and off moderation multiple times, and I'm pretty sure I could see by which moderator and all the details. To check, I tried to look in some banned members' history - but even the history records of those members are now completely gone. So I looked in the activity logs of some current members, and the only thing in them now are things like "applied" and "sent message." I think you're right that there have been some major changes here. And I think not being able to see changes to a member's posting status, for example, is not good. I just changed someone's status yesterday and it's not showing up at all in the member's activity.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Sandi D
 

Hi Bob,

We are a 501(c)(3). Our mission is education and community service. We are a group of elderly ladies who teach sewing to others in libraries, churches, youth organizations and our meetings. That was in the precovid days. We no longer meet in person and our venues are closed to us. So now we sew at home. 

We made 6,00 masks between March and June to meet the needs of local residential disability and senior centers. All free of charge. That is our concept of what a non profit should do.

We make 400+ bags a year for the local food bank and foster care system. We purchase and place hygiene kits into the ones made for Children in Foster care and domestic shelters. Many of these children arrive with nothing or just what they can carry. The pillowcases and bags we make give them a place to put their possessions as the "System" moves them around.

We make clothing items for babies and toddlers and give them to families suffering financial difficulties. We make pillowcases for victims of declared disaster areas. We make stuffed bears and pillowcases for children with rare diseases to bring them comfort from the invasive testing they undergo. We make beds and scarves for pet shelters and pet adoption fairs using our scraps. We recycle fabric donations and put them into use instead of it going into landfills. 

As I said we are elderly, some of us homebound and many with health issues. With Covid we had to stop our fundraising at local fairs and venues. The ladies give generously of their time and their money but many are on a fixed income. We are controlled by a Board of Directors, all unpaid. Even the national level BOD is unpaid.

Our parent chapter, The American Sewing Guild, has 3 paid staff. A receptionist, a compliance officer and a Executive Director. All on a modest salary that carries us closer and closer into the red each year because our members are retired elderly and on fixed incomes.

No one in our local chapter, or any chapter, collects a salary. We don't even ask for reimbursement for anything we spend out of pocket, like office supplies, postage and mileage. The website ($150), our storage unit ($1500), Zoom ($370) and now this group ($220) would be our major costs. 

Since Covid we have been unable to fund raise. Normally we raise about $1200 a year which doesn't cover even our critical costs. We then rely on our members to make up the deficit with personal donations in addition to the $200+ they already spend each year on fabric and sewing related supplies. 

When Mark first introduced pricing, I posted much of this explaining our mission and situation and asked if he would be offering a non profit discount. I included the information and link to Tech Soup, an organization that vets non profits and that partners with companies like Adobe, Microsoft, Zoom and so many others to bring us helpful discounts. 

The name of our NP is the Sarsota Chapter of the American Sewing Guild. Our most recent project has been to sew fabric cards and mail them to those homebound. Covid has forced many into unhealthy isolation and small, thoughtful acts of kindness like these truly help them emotionally. 

I read Mark's bio page before joining GIO. He discussed his community minded spirit and desire to share his talents in a helpful way. His words touched me in a non commercial way because that is how I live my life.  

Bob, I am not sure why you feel so strongly that small non profits like us can always turn to fund raising to meet the greater and greater expenses we are incurring as technology becomes more critical to our survival. 

We are people giving to people. That's all I am asking for. Whether a discount or a middle tier. I am not demanding it- only asking if it is possible and agreeing with other NP's that it is worth our time to inquire. Only Mark should be sitting in judgement as to whether we "deserve" the reduced level of service or discount and only Mark knows if his business operations can afford to offer a discount or reduced tier service level.

I work with a few other GIO groups to assist their hearing and visually impaired members with technology. So many times we take things for granted. The NPs that teach them accessibily software are also run by volunteers. We need venues like GIO to teach. While a sighted person like myself can teach a sighted person how to mute a Participant in zoom in under 2 minutes, it can take upwards of 30 minutes to talk an unsighted person through the steps using accessibulity menus and keystrokes.

What I am saying is that GIO has become a lifeline to many NPs. I would be saddened if it were to be out of their reach in the future. 

--
Sandi Dickenson
ASG Volunteers Group.


Re: Membership Page and Activity History #bug

 

On Tue, Sep 15, 2020 at 08:11 PM, Sandra wrote:
The drop down box on the member page - activity history indicates a box for "approved pending message", but it does not show any results.
That refers to the member, if a moderator, approving someone else's pending message. It would not show any results if the member is not a moderator. It's not related to the member's own messages being approved.

I could also see who approved the member, who changed anything, changed their message status. Even for unmoderated members, on their member page, under activity history, I can no longer determine, which moderator may have made a change to their membership, posting status etc.
I don't remember ever being able to do that, but I could be wrong. In any event, it's not that you "can no longer determine which moderator made a change to their posting status." Changes to the member's posting status are not currently shown in the member activity page at all. I don't know if they ever were.

.--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Add back Active checkbox to Invite and Direct Add member notices #suggestion

Bruce Bowman
 

Mark -- I'm resurrecting this thread because the problem came up again in GMF. Apparently there are several groups out there who didn't notice the change in mid 2019 that implemented multiple invite/direct add templates. They expected the previous behavior that auto-populated the invitation with the "active" member notice. As a result, they've been sending invitations for more than a year without any custom text at all.

For those of us (and I suspect it's a substantial majority) who have no need for any multi-template feature, it would really be nice to be able to set a default/active template and have it auto-populate without having to select a lone template from the pick-list time after time. 

Thanks much,
Bruce


Membership Page and Activity History #bug

Sandra
 

I am not sure if this is a bug or change in the membership page. I am a moderator on a busy group. When new members post and I am looking at the pending message, I often view the "member page". I like to look at the activity history, see who approved previous messages, and then look at previous messages and decide whether to ask them to post to the previous topic or start a new topic and link the prior topic. 

At one point on the member page, under activity history, I could see who approved the message, and the topic (blue message for lack of a better description - once they are off moderation). However that has disappeared. If they are a member under moderation, I need to exit their member page, go to the group, search for the prior message, go back to the pending message, and decide on approval etc. The drop down box on the member page - activity history indicates a box for "approved pending message", but it does not show any results. I am using "show all activity" when viewing the activity history. 

I could also see who approved the member, who changed anything, changed their message status. Even for unmoderated members, on their member page, under activity history, I can no longer determine, which moderator may have made a change to their membership, posting status etc. 

I did search beta, and the GMF group for comments but did not come across any notices of changes. 

Of course I can search the main activity log to determine those changes, but found it quite handy to look at the individual member page and their activity history.

Not sure if this is a bug, or a change in methodology. 

Thanks in advance. 

Sandra


Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Bob Bellizzi
 

As soon as you use words like "nonprofit"  and "donation", lots of freedom of operation fly out the window because there are very specific laws, at least in the USA at both federal and  state level that goven the use and application of those terms.  In the USA, only persons 18 years of age and under can legally solicit donations without worrying about the laws.
If you wish to solicit funds to support an ad hoc cause like the cost of a groups.io Premium group for a bunch of friends or a group of people with a common interest, it's best not to describe the venturre in the words above.
I have participated in  friends' groups who wished to raise a bit of money for someone or a worthy cause but I suggest you call it anything but a nonprofit, at lease in the USA.
By the way, an entity doesn't have to be a 501 (c)(3) to be a nonprofit but all nonprofits are subject to laws of the land, and are required to file an IRS tax return.


--

Bob Bellizzi


Re: Linking email addresses #suggestion

Frances
 

This doesn't address your request directly but just tell them to check the footer of an email from the group. The email address they are using is there.
See Section 21.3 Understanding message footers
in https://groups.io/hc/membersmanual/Groups.io_Members_Manual.pdf

And while you are looking at the Help, see Email Aliases - https://groups.io/helpcenter/faq/1/group-member-faq/q-can-i-add-another-email-address
Just for sending, not receiving.

Frances


Re: Missing Activity #bug

 

Your memory is playing tricks on you. This has been a requested item for years. It was always going to be “part of the notification overhaul.”


On Sep 15, 2020, at 3:09 PM, Chris Jones via groups.io <chrisjones12@...> wrote:

Unless my recollection is failing Posts to Members used to be a "recorded activity", with Post (or message) to Member being in the drop - down  list of individual activities.

Having had to send a couple this evening there is no sign of them in the Activity list and no relevant option in the drop - down although "Post to Member" appears in my Email Delivery History based on Bcc Moderators.

Is it (a) my memory playing tricks or (b) has this activity disappeared from the list? If the latter was it deliberate or a bug?

I cannot spot anything in any recent Update message.

Chris

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


Missing Activity #bug

Chris Jones
 

Unless my recollection is failing Posts to Members used to be a "recorded activity", with Post (or message) to Member being in the drop - down  list of individual activities.

Having had to send a couple this evening there is no sign of them in the Activity list and no relevant option in the drop - down although "Post to Member" appears in my Email Delivery History based on Bcc Moderators.

Is it (a) my memory playing tricks or (b) has this activity disappeared from the list? If the latter was it deliberate or a bug?

I cannot spot anything in any recent Update message.

Chris


Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Peter Cook
 

(1) ANY organization or person can legally solicit donations; (2) donations to a non-profit are tax-deductible only if it has a specific designation, like 501(c)(3); and (3) the amount of the deduction we're talking about here is likely infinitesimal even if the donor itemizes.


Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Bob Bellizzi
 

I'm  confused.

Simply setting up a nonprofit organization has  some basic costs which must be covered.
But, it would seem that, as a nonprofit, you have the legal ability to solicit donations from others' who might have an interest in advancing your cause.
Such donations would be tax deductible to the donors under IRS rules.
BTW, what is the name of your non-profit?
--

Bob Bellizzi


Re: Add preview of Job Title to member directory profile thumbnail #suggestion

 

You did say it in your message body. I missed it. 😊


On Sep 15, 2020, at 8:49 AM, Loneliness Lab <loneliness@...> wrote:


Sorry I should have been more clear, what I meant was a snippet of the bio so you can see a snapshot of the profile in the thumbnail

On Tue, 15 Sep 2020 at 16:39, J_Catlady <j.olivia.catlady@...> wrote:
What do you mean by job title? 


On Sep 15, 2020, at 8:36 AM, Loneliness Lab <loneliness@...> wrote:

It would be a great feature to be able to see a snapshot profile when first clicking on members directory and seeing members job titles in the thumbnials without firts having to click on the individual profile. Is this easy to implement?








--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu









--
Loneliness Lab
Collectively





--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


Re: Add preview of Job Title to member directory profile thumbnail #suggestion

Loneliness Lab
 

Sorry I should have been more clear, what I meant was a snippet of the bio so you can see a snapshot of the profile in the thumbnail

On Tue, 15 Sep 2020 at 16:39, J_Catlady <j.olivia.catlady@...> wrote:
What do you mean by job title? 


On Sep 15, 2020, at 8:36 AM, Loneliness Lab <loneliness@...> wrote:

It would be a great feature to be able to see a snapshot profile when first clicking on members directory and seeing members job titles in the thumbnials without firts having to click on the individual profile. Is this easy to implement?








--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu









--
Loneliness Lab
Collectively