Date   

moderated Re: Cannot remove member #bug

Bruce Bowman
 

On Fri, Apr 16, 2021 at 06:14 PM, Mark Fletcher wrote:
That member is the sole owner of the `thisone` subgroup. Removing them from the parent group would remove them from all subgroups.
Ah. I forgot it even had a subgroup.

We had a similar inquiry in GMF a few months back. Filing this one away for future reference!

Thanks,
Bruce


moderated Re: Cannot remove member #bug

 

On Fri, Apr 16, 2021 at 2:49 PM Bruce Bowman <bruce.bowman@...> wrote:
Mark -- The system is keeping me from removing a Member because they are the "sole Owner of the group" (even though they aren't). See screenshots.

That member is the sole owner of the `thisone` subgroup. Removing them from the parent group would remove them from all subgroups.

Yep, that error message should be improved.

Thanks,
Mark


moderated Cannot remove member #bug

Bruce Bowman
 

Mark -- The system is keeping me from removing a Member because they are the "sole Owner of the group" (even though they aren't). See screenshots.

I don't think it's an artifact of the new member filter. If I open that first member record and click the Remove button, the same thing happens. The fact that there's only two total people in this group may be a factor.

FYI,
Bruce




moderated Re: Expire invitations after 14 days #suggestion

 

I fully agree Jeremy. In this case I also cannot see what the security problem
is which is supposed to be being solved. Only the invitee receives it, and even
if they ask for trouble by forwarding it to someone else, responding to it only
results in acceptance of the invitation by the original invitee. I don't see
how it can give access to his/her account or to the system to anyone else. It
isn't like a login link, which could do that.

Jim Fisher

On 16 Apr 2021 at 5:19, Jeremy H via groups.io wrote:

While having invites last, unexpired, for ever is not desirable, having them
expire after only 24 hours goes far too far to the other extreme. As others have
said, many people - not just the less tech inclined - do not look at, or respond
to e-mails every day - and it is unreasonable to expect them to do so. Nor is an
invitation to join a group the sort of thing necessarily calling for an instant
response.

So I would regard 14 days as a minimum, before they expire. And when they do, I
would suggest that their status be changed to expired (or something like it).

Nor I do not think there should any subsequent automatic deletion (or at lest,
not for years); rather they should stay (and able to be resent) until manually
cleaned up (and a deletion tool to assist this, based on status and time, would
be very useful),

Jeremy

On Thu, Apr 15, 2021 at 09:53 PM, Mark Fletcher wrote:


Hi All,

I've made the following changes:

- We no longer will delete invites after 14 days.
- Invite links will expire 24 hours after the invite has been sent. That
means clicking the link or replying to the invite email will no longer
work, and you'll get an error message instead.

Please let me know if you have any questions.

Thanks,
Mark















moderated Re: Expire invitations after 14 days #suggestion

Ginger Iorizzo
 

Thank you!  
Could I ask that the list of sent invitations remains with some sort of indication that the invitation is expired?
That way, if an owner wants to resend after the 14 days, all the info is still there. 
Thanks for all you do!
Ginger


On Apr 16, 2021, at 1:35 PM, Mark Fletcher <markf@corp.groups.io> wrote:


Hi All,

I've changed the invite link expiry to 14 days.

Cheers,
Mark


moderated Re: Expire invitations after 14 days #suggestion

 

Hi All,

I've changed the invite link expiry to 14 days.

Cheers,
Mark


moderated Re: Expire invitations after 14 days #suggestion

 

I’m going to have to admit that this was my initial reaction to the post too. 
Twenty-four hours does seem too short. 
Though having a ‘reasonable’ deadline is a good move. 


On Apr 16, 2021, at 04:19, Jeremy H via groups.io <jeremygharrison@...> wrote:

While having invites last, unexpired, for ever is not desirable, having them expire after only 24 hours goes far too far to the other extreme. As others have said, many people - not just the less tech inclined - do not look at, or respond to e-mails every day - and it is unreasonable to expect them to do so. Nor is an invitation to join a group the sort of thing necessarily calling for an instant response.

So I would regard 14 days as a minimum, before they expire. And when they do, I would suggest that their status be changed to expired (or something like it).

Nor I do not think there should any subsequent automatic deletion (or at lest, not for years); rather they should stay (and able to be resent) until manually cleaned up (and a deletion tool to assist this, based on status and time, would be very useful),

Jeremy

On Thu, Apr 15, 2021 at 09:53 PM, Mark Fletcher wrote:
Hi All,
 
I've made the following changes:
 
- We no longer will delete invites after 14 days.
- Invite links will expire 24 hours after the invite has been sent. That means clicking the link or replying to the invite email will no longer work, and you'll get an error message instead.
 
Please let me know if you have any questions.
 
Thanks,
Mark

 

 


moderated Re: Expire invitations after 14 days #suggestion

Kathi M
 

So if they get an error message, will it allow them to request subscription?  


moderated Re: Expire invitations after 14 days #suggestion

Jeremy H
 

While having invites last, unexpired, for ever is not desirable, having them expire after only 24 hours goes far too far to the other extreme. As others have said, many people - not just the less tech inclined - do not look at, or respond to e-mails every day - and it is unreasonable to expect them to do so. Nor is an invitation to join a group the sort of thing necessarily calling for an instant response.

So I would regard 14 days as a minimum, before they expire. And when they do, I would suggest that their status be changed to expired (or something like it).

Nor I do not think there should any subsequent automatic deletion (or at lest, not for years); rather they should stay (and able to be resent) until manually cleaned up (and a deletion tool to assist this, based on status and time, would be very useful),

Jeremy


On Thu, Apr 15, 2021 at 09:53 PM, Mark Fletcher wrote:
Hi All,
 
I've made the following changes:
 
- We no longer will delete invites after 14 days.
- Invite links will expire 24 hours after the invite has been sent. That means clicking the link or replying to the invite email will no longer work, and you'll get an error message instead.
 
Please let me know if you have any questions.
 
Thanks,
Mark

 

 


moderated Re: Expire invitations after 14 days #suggestion

Andy Wedge
 

On Fri, Apr 16, 2021 at 09:19 AM, Malcolm Austen wrote:
I'd like to question the logic in the 24 hour expiry setting
To provide consistency with the link sent via the Email me a link to log in button I assume.

Andy


moderated Re: Expire invitations after 14 days #suggestion

Duane
 

On Fri, Apr 16, 2021 at 03:19 AM, Malcolm Austen wrote:
I'd like to question the logic in the 24 hour expiry setting
I believe this is related to another problem that some folks have seen.  If the invitation is forwarded or posted, anyone clicking the link has access to the invitees account.  IIRC, there was a similar problem with the links in the 'resume' email when removed for spam.  In that case, the expiration was changed to 7 days to allow time to be used.  My preference would be 3 days maximum on both before expiring to minimize the time for possible problems, but because of each person's email checking habits, I'm not sure what the optimum time would be.  Whatever time is used, it will be a compromise between making it easy for the link to be used and the security of the account.

Duane


moderated Re: Expire invitations after 14 days #suggestion

Malcolm Austen
 

On Thu, 15 Apr 2021 21:53:17 +0100, Mark Fletcher <markf@corp.groups.io> wrote:

Hi All,

I've made the following changes:

- We no longer will delete invites after 14 days.
- Invite links will expire 24 hours after the invite has been sent. That means clicking the link or replying to the invite email will no longer work, and you'll get an error message instead.

Please let me know if you have any questions.

I'd like to question the logic in the 24 hour expiry setting Mark. In my experience not everyone reads their email daily. I would suggest that one, maybe even two, weeks is a better figure for expiring the invitation. That allows time for someone to see the invitation some days later, query it's validity, and then still accept without a repeat being sent out.

Malcolm.

--
Malcolm Austen - email: malcolm.austen@...


moderated Re: Expire invitations after 14 days #suggestion

Donald Hellen
 

Mark . . .

On Thu, 15 Apr 2021 13:53:17 -0700, "Mark Fletcher"
<markf@corp.groups.io> wrote:

- Invite links will expire 24 hours after the invite has been sent. That means clicking the link or replying to the invite email will no longer work, and you'll get an error message instead.
I know of plenty of people in my groups who don't check their email on
a daily basis. I'm one of those myself when I come home from work and
go directly to bed, skipping my afternoon or evening email catch-up.

This won't work well for those people. By the time they see it,
assuming they skipped a day for whatever reason (vacation away from
the grid, sickness, internet connection faulty that day, etc.), it
will be too late.

Sure, they can contact the group owner address, but can we really
expect that of some people who find something we think of as simple to
do online as intimidating?

I hope this is reversed. If not, I can see some groups having problems
with this.

Donald


----------------------------------------------------
Some ham radio groups you may be interested in:
https://groups.io/g/ICOM https://groups.io/g/Ham-Antennas
https://groups.io/g/HamRadioHelp https://groups.io/g/Baofeng
https://groups.io/g/CHIRP https://rf-amplifiers.groups.io/g/main


moderated Re: Expire invitations after 14 days #suggestion

 

Hi All,

I've made the following changes:

- We no longer will delete invites after 14 days.
- Invite links will expire 24 hours after the invite has been sent. That means clicking the link or replying to the invite email will no longer work, and you'll get an error message instead.

Please let me know if you have any questions.

Thanks,
Mark


moderated Re: Expire invitations after 14 days #suggestion

Duane
 

On Thu, Apr 15, 2021 at 09:39 AM, Kathi M wrote:
I totally dislike this suggestion and that it was implemented without asking any other managers.
Mark is allowed, he owns the site. ;>)

Maybe if the invitation status changed to expired instead of being deleted it would be less of a jolt.  Not sure how much extra work that would be though.  For me, 2 weeks is plenty to deal with invitations.  If they haven't accepted by then, I've found that they probably won't.  If they 'complain', I can always send another.

Duane


moderated Add new Notice Type - Confirmation Request #suggestion

Louie S
 

I think Owners/Moderators need an additional tool to try to communicate with members stuck in NC status. While Premium and Enterprise groups can manualy confirm NC members this is a one by one tedious process.

Having a new Notice Type where you could explain the reason and at the same time include a confirmation link would make this process easier. 

Thanks,

-louie


moderated Re: Expire invitations after 14 days #suggestion

Kathi M
 

I totally dislike this suggestion and that it was implemented without asking any other managers.   I use that list to resend invitations to people because I have found that some people miss the initial invitation.   My group is for a High School Reunion.    I now have to reenter all the email addresses and names of those I invited.   


moderated Re: Merge message to an account #suggestion

Duane
 

On Thu, Apr 15, 2021 at 06:20 AM, Duane wrote:
The 'old' address doesn't need to exist, you just need to be able to log into it.
I need to clarify that.  You need to be able to log in to the GIO account associated with that email address, not the actual email account.

Duane


moderated Re: Merge message to an account #suggestion

Duane
 

On Thu, Apr 15, 2021 at 04:32 AM, Benoît Dumeaux wrote:
So if the email don't exist now it's impossible to merge?
If you created a password for the 'old' account, you can log into it and do the merge.  The 'old' address doesn't need to exist, you just need to be able to log into it.  If you don't have, or remember, the password then there's no way to merge.

Duane


moderated Re: Merge message to an account #suggestion

Benoît Dumeaux
 

On Mon, Apr 12, 2021 at 01:15 PM, Duane wrote:
On Sun, Apr 11, 2021 at 12:07 PM, Benoît Dumeaux wrote:
As moderator how I merge my messages

To my account ?
You may not be able to do what you're asking.  Messages that were imported from YG were assigned to the email address that was used on YG.  If you used a different email address on GIO, they're not related.  There's a chance that you could merge the email addresses into one account if you have access to both, https://groups.io/helpcenter/membersmanual/1/understanding-groups-io-accounts/merging-accounts


Thank Duane. So if the email don't exist now it's impossible to merge?

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