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moderated Re: Proposing a change to Hashtag page display on mobile devices #suggestion

Sandi D <sandi.asgtechie@...>
 

On Thu, Feb 4, 2021 at 02:21 PM, Duane wrote:
Actually, I'd rather see those pages follow my "Items Per Page" preference.  It's still one of a few that only use 20 items.
Great suggestion, I didn't think of. I would prefer that over what the page currently offers. 
 
--
Sandi Dickenson


moderated Re: Some poll suggestions #suggestion

Wolfram Schneider
 


3. For moderators, have an extra column next to the names column that shows the voters's e-mail addresses.  In my case, I wanted to compare the voters to a list of e-mail addresses that I had separately, and I wanted to send e-mails to these people, but since for most of voters only their display name was displayed, I had to convert the display names to e-mail addresses by manually looking them up in the group's members.
You can use the "Vlookup" formula in Excel to quickly get the email addresses for the display names.


moderated Re: Subject line of approved messages #bug

Terry Tegnazian
 

Thanks, Mark.

Best,

Terry


moderated Re: Changing email address security issue #misc

 

I discourage members from doing that, and my suggestion to them is easier: Just go to their account page and change it there. >
Yes, I should have said that also. Re-subscribing might be the only way for members who are unable to log in to GIO (never logged in, can't remember password, etc.) and have lost access to their original email account.
…Which brings up once again the desire to be able to reconnect a member's old identity to the new one if we know and confirm it, so they can retain copyright ownership of their posted messages and shared photos and files.

Dano

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moderated Re: Changing email address security issue #misc

 

Those are the people that seem to need the most assistance today.
They joined back when joining was simpler ...
Has that changed in some way?
Curiously, yes it seems to have. I'm seeing a number of people who remember how things were before, and now with groups.io's streamlining of things they don't understand how things are as simple as they are. Just changing email addresses isn't an obvious process to them. I have a number of members who just quit and rejoined instead.

... and they may have had a spouse to help them. They're older now,
and many have trouble doing much more than replying to posts.
That seems more plausible.
It's not so much age as what type of work they did all their lives. These were blue collar workers who didn't use computers in the workplace. They had computers at home, but their kids used them or their wives learned to use them. Today a number of them get by with the help of friends. I've lost a couple that just dropped off. I don't know if it was because of death, computer problems and no help, or perhaps other technical problems. I was so thankful for the simplicity of the transfers from Y! to groups.io because many of these guys never noticed. Most of them didn't start threads, but rather used 'Reply' for everything, so they never noticed. I even had a couple concerned messages when Y! groups announced they were going away. They hadn't quite connected the group moving a couple years previously. Needless to say, I leave these guys on moderation so I can intercept questions and clean up their trailing trash.

But they can tell some good stories and they remember valuable things that would otherwise be lost.

Dano

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moderated Re: Proposing a change to Hashtag page display on mobile devices #suggestion

Duane
 

On Thu, Feb 4, 2021 at 09:47 AM, Sandi D wrote:
Mobile devices can easily scroll through a page of entries so I am not sure why a listing of #s need to be broken into different pages.
Actually, I'd rather see those pages follow my "Items Per Page" preference.  It's still one of a few that only use 20 items.

Duane


moderated Re: Some poll suggestions #suggestion

Duane
 

On Thu, Feb 4, 2021 at 09:46 AM, Samuel Murrayy wrote:
3. For moderators, have an extra column next to the names column that shows the voters's e-mail addresses.  In my case, I wanted to compare the voters to a list of e-mail addresses that I had separately, and I wanted to send e-mails to these people, but since for most of voters only their display name was displayed, I had to convert the display names to e-mail addresses by manually looking them up in the group's members.
You may have overlooked it, but at the bottom of the "See Who Responded" page, there's a option to "Email" where you can choose each response or all.

Duane


moderated Re: Per-member pricing rollout delayed again #update

 

On Thu, Feb 4, 2021 at 9:32 AM Andy <AI.egrps+io@...> wrote:
No rush, but -- 

The main "Create a Group" or "Plans & Pricing" page (https://groups.io/static/pricing) still says "February 2nd".

The linked message that it refers to (https://beta.groups.io/g/main/message/27191) shows "February 8th" in most places, but still has "February 2nd" for one of the items.  Did that one item change already on the 2nd?

These have been fixed.

Thanks,
Mark 


moderated Re: Subject line of approved messages #bug

 

On Thu, Feb 4, 2021 at 10:23 AM Terry Tegnazian <terrteg@...> wrote:
I co-moderate a group of 900+ members. This morning, after I approved messages by hitting reply, instead of the real subject line of the message, the messages that actually are sent out are all carrying the subject line  "[WHPOA] Message Approval Needed - terrteg@... posted to main@westwoodhills.groups.io" -- even though the message itself was approved and contained in the body of the email.  Has anyone else had this happen?


This was a bug I introduced when I fixed the activity log entry for sent messages. The bug was live for about 45 minutes. It's been fixed. Sorry about that.

Thanks,
Mark


moderated Subject line of approved messages #bug

Terry Tegnazian
 

I co-moderate a group of 900+ members. This morning, after I approved messages by hitting reply, instead of the real subject line of the message, the messages that actually are sent out are all carrying the subject line  "[WHPOA] Message Approval Needed - terrteg@... posted to main@westwoodhills.groups.io" -- even though the message itself was approved and contained in the body of the email.  Has anyone else had this happen?
Thanks,
Terry Tegnazian


moderated Re: Changing email address security issue #misc

Peter Cook
 

On Thu, Feb 4, 2021 at 12:38 PM, Peter Cook wrote:
On Thu, Feb 4, 2021 at 10:25 AM, Mark Murphy wrote:
Re-subscribing might be the only way for members who are unable to log
If they haven't lost access to their email, they can go to Log In > Email me a link to log in, and get in that way.
Whoops - I missed the "and have lost access to their original email account" in your post. Like J, need coffee.


moderated Re: Changing email address security issue #misc

 

Mark, (the Architect one)

It does make a difference IMO, and I may have missed it in the shuffle, but I take it the feature is staying put, for now anyway, right?  Your OP implies you're not removing the capability itself. 

If yes, some info from you could help in the debate.  I see both changed-email log entries, for the times I did it myself for a member through the feature, and the times a member changed their address themselves through the main account settings.  Could you write a query to mine it from the logs of paid groups whose owner or mod has used the feature?  Just the raw data would be fine, we could analyze it for trends and such so you don't spend any more time for it. 

One row per group: Prem or Ent, number of members, "log entry instigator" is owner total, is mod total, and is-plain-member total.  Maybe add anything else you think could help with spotting trends.

Some info like this should help clear some things up, not only on usefullness of the feature, but also how to go about it fixing it, if it's staying.

It could also point out to what has been suggested and seconded; put aside the feature itself for now and instead concentrate on the real problem, the underlying address-change itself, because if that's -technically & visually- fixed in a good way, bolting onto it email-based address-change and this (now reworked) feature would be very easy.

If we can somehow provide the user a safe (as much as possible) and easy (as much as possible) cradle-to-cradle process that begins from [the login screen or special landing captcha'ed page or email link click], or if not, definitely from the account settings screen, and ends all the way back to a landing page and/or confirmation email, the real underlying problem is fixed, with the side benefit of making the process easier for the user regardless.

That could make the feature moot.  Or it can still be left as a convenience feature but relegated to just that group-address-change only (plus create new account if needed).  Since the user process itself should be easier now, group-only address-change can be feature-done by the admin (but the member would still need to confirm that for it to happen), and universal address-change can only be done by the user, sorry; that should help cut down on the risk some in the sense that it may not fully prevent the damage, if it slips by it would be limited in scope at least.

Limiting the feature to group-only would also allow the user to easily/conveniently change their subscription on only one group without touching the others and without having to leave, create a new account, and rejoin with that, the admin does it for them, a user-help AND convenience feature.  It would be like what yahoo had, can have a different address on each group, except instead of the user the admin does it for them.  Who knows, that may potentially cut down on some of the address-change issues we're having maybe users are trying to figure out how do (easily) accomplice this trick and causing themselves (and possibly others) grief.

Initiating email-based address-change can be accomplished by having a "change email address" link in the footers which would kick off the process we come up with, with safeguards in place of course since anyone can click it, just like anyone can click on "mail me a link".

Cheers,
Christos


moderated Re: Changing email address security issue #misc

Peter Cook
 

On Thu, Feb 4, 2021 at 10:25 AM, Mark Murphy wrote:
Re-subscribing might be the only way for members who are unable to log
If they haven't lost access to their email, they can go to Log In > Email me a link to log in, and get in that way.


moderated Re: Per-member pricing rollout delayed again #update

Andy
 

No rush, but -- 

The main "Create a Group" or "Plans & Pricing" page (https://groups.io/static/pricing) still says "February 2nd".

The linked message that it refers to (https://beta.groups.io/g/main/message/27191) shows "February 8th" in most places, but still has "February 2nd" for one of the items.  Did that one item change already on the 2nd?

Andy


moderated Re: Number dropped from subject line with hashtags #bug

 

On Thu, Feb 4, 2021 at 7:46 AM Samuel Murrayy <samuelmurray@...> wrote:

In this message:
https://wordfast.groups.io/g/users/topic/dragon_suddenly_stopped/80312628
... the original e-mail ended on "and 6", but in web view, it ends only on "and".  The 6 got dropped.  I tried various tests sent to my test group but was not able to duplicate the issue with other wordings.

The sender of the message edited the subject line of the reply before sending the message, adding the hashtags and removing the 6. 

Looking at the activity log entry for that message, we were showing the processed subject line, with any trailing hashtags removed. I've changed the logic and for new sent message activity log messages, we will use the original, unprocessed subject line.

Thanks,
Mark


moderated Re: Clarify Photo Album Owner Name #suggestion

Chris Jones
 

On Thu, Feb 4, 2021 at 09:34 AM, I wrote:
However, the owner's name appears in "underlying link blue" which makes it very difficult to read.
While investigating something else (photo related) I made a further discovery about this...

My original assertion is true if both the album owner and the "viewing member" have member - visible entries in the group Directory.

However, if one / the other / both do not have member - visible Directory entries then my comment is not true, and the viewing member sees both "Owner:" and the owner's name in white, which is far easier to see in every example I looked at.

The contrast between an owner's name link and the background provided by the album front photo is IMHO very poor to the point of near - invisibility; white text is much easier to see given the small font.

Short of delinking the album owner's name I'm not sure of a solution to this, assuming of course that you accept the point I am making!

Chris


moderated Re: Changing email address security issue #misc

John Pearce <jponsalt@...>
 

To add to the opinions here, I would point out that in our group people don't even ask 99% of the time to have one of us change their email address.  They just open a new groups.io account, and go through the routine to subscribe.  We are a restricted group.  They always seem to leave the old subscription in place, often because they somehow forgot their passwords or otherwise lost control of their account.  This doesn't bother us too much because we don't pay by member but I do ask about a possible old address if they tell us in the subscription response they were members before then I delete the old subscription.  We have over 1400 members.  About half are special only, we don't allow no mail so that we get bounces when yahoo disables accounts.  Our group has been in existence for over 20 years and most had been on nomail on Yahoo before we moved here.  I suspect many have died as many of our members are seniors.  I see the horrible risks involved with being able to have moderators/owners be able to change someones email address, no matter how remote.  I vote to to remove that ability all together as our group would almost never benefit from it's existence and is unnecessary when it might.

John


moderated Re: "Missing data" for Activity Log filter and/or filter duplication #bug

 

On Thu, Feb 4, 2021 at 10:48 AM, Christos G. Psarras wrote:
"Added email alias"
Oh I get it now, "Added email alias" should return any members who themselves have added aliases through the main account settings, and "Added group alias" should return what "Added email alias" returns now, provided it's supposed to work with the same relationship as "changed email" and "mod changed email" returns data now.

Cheers,
Christos


moderated Activity Log event-filter incomplete display #bug

 

Hi Mark,

The log "Moderator changed moderator permissions" filter is missing the full description on the dropdown, it shows "Moderator changed" only.

Cheers,
Christos


moderated "Missing data" for Activity Log filter and/or filter duplication #bug

 

Hi Mark,

I was doing log research and noticed that when I filter by "Added email alias" I get the entries for the group aliases I have added, but when I filter for "Added group alias" I get nothing, should be the same from a technical POV, since they are really the same from a group perspective, one is the action, the other the end result of that action, which begs the question then, are they both needed? 

Looks like this is a simple case of assigning to the incorrect log event and also not hiding it from the group filters, if you are using the same table/structure for logging both group and user events, as "Added email alias" is more of a user-level event, from the UI POV anyway.  Or something else is the problem, maybe "Added email alias", in the group filters context, was meant to read "Added group email alias"?  I don't know but something's not quite right.

Cheers,
Christos

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