Date   

moderated Re: Reporting a pending subscriber #misc

Michael Chopra
 

Hi. I would also use such a feature, I think it would help a lot of people.
Thanks.
From Michael.


From: main@beta.groups.io on behalf of Joseph Hudson <jhud7789@...>
Sent: Wednesday, May 6, 2020 10:14
To: main@beta.groups.io
Subject: Re: [beta] Reporting a pending subscriber #misc
 
Hi Mark, yes I would definitely use such a feature. I think just in case if they apply with a valid email address and valid name and they start spamming the group with messages, for those of us that do not approve messages I would like to also see that we have a button that we can hit on their membership that would report them for spamming the group after they have been approved. It would be a such as approved the member, see what they do, and then report and remove that way that it is brought to your attention.
> On May 5, 2020, at 5:02 PM, Mark Fletcher <markf@corp.groups.io> wrote:
>
> Hi All,
>
> For those of you with restricted groups, if I added a feature where you could report someone who had applied to your group that you thought was a spammer, would you use that feature? It would filter up to something system wide. Are there other tools I could provide to help weed these jerks out?
>
> (fully acknowledging that this would only be one signal in evaluating if someone was a spammer).
>
>
> Thanks,
> Mark
>





moderated Re: Reporting a pending subscriber #misc

Joseph Hudson
 

Hi Mark, yes I would definitely use such a feature. I think just in case if they apply with a valid email address and valid name and they start spamming the group with messages, for those of us that do not approve messages I would like to also see that we have a button that we can hit on their membership that would report them for spamming the group after they have been approved. It would be a such as approved the member, see what they do, and then report and remove that way that it is brought to your attention.

On May 5, 2020, at 5:02 PM, Mark Fletcher <markf@corp.groups.io> wrote:

Hi All,

For those of you with restricted groups, if I added a feature where you could report someone who had applied to your group that you thought was a spammer, would you use that feature? It would filter up to something system wide. Are there other tools I could provide to help weed these jerks out?

(fully acknowledging that this would only be one signal in evaluating if someone was a spammer).


Thanks,
Mark


moderated Reporting a pending subscriber #misc

 

Hi All,
 
For those of you with restricted groups, if I added a feature where you could report someone who had applied to your group that you thought was a spammer, would you use that feature? It would filter up to something system wide. Are there other tools I could provide to help weed these jerks out?
 
(fully acknowledging that this would only be one signal in evaluating if someone was a spammer).
 
 
Thanks,
Mark


moderated Re: FW: [GMF] Spammer attacking multiple groups #misc

Chris Jones
 

On Tue, May 5, 2020 at 10:08 PM, Mark Fletcher wrote:
Someone who had received one of the mask messages via a group unhelpfully and deliberately reported it to our hosting provider as spam.
Such action may have been well - intentioned, even if misguided.

I need to figure out additional measures to try to curtail this from happening in the future.
As an interim measure how about guidance that owners & moderators can provide to their own group members?

Sometimes having a Restricted group is very distinctly advantageous... potential troublemakers may not be able to find a convincing reason for joining...  that is if they even bother to try.

Chris


moderated Re: [GMF] Spammer attacking multiple groups #misc

Joseph Hudson
 

Joseph, well I'm not Mark, I don't think there's much he can do. Except mandate everybody to approve their subscribers. And/or have their message limits set to whatever. I know it makes more work for the individual owners and co-owners and moderators, but it may be what we have to do.

On May 5, 2020, at 3:35 PM, Joseph Lee <joseph.lee22590@gmail.com> wrote:

Hi Mark,
I think you might want to do something about this, as it’s been happening to several lists.
Cheers,
Joseph

From: GroupManagersForum@groups.io<GroupManagersForum@groups.io> On Behalf Of Larry Finch
Sent: Tuesday, May 5, 2020 12:53 PM
To: groupmanagersforum@groups.io
Subject: [GMF] Spammer attacking multiple groups

The user abnersadik96@ GMAIL.COM has been joining groups with a reasonable first post, then spamming the group promoting their sale of masks.

If you see a notice that they have joined your group you might want to ban them. At the least keep them moderated after their first post.

Larry

[Mod Note: The same spammer tried to do this in GMF, too. He has been joining multiple groups using different gmail addresses.]


moderated Re: FW: [GMF] Spammer attacking multiple groups #misc

 

On Tue, May 5, 2020 at 1:57 PM Joseph Lee <joseph.lee22590@...> wrote:

I think you might want to do something about this, as it’s been happening to several lists.



I had already disabled this account this morning, along with 5 other accounts for the same thing. This person subscribes to a bunch of groups, sends an innocuous initial message to get past any NMM setting, and then sends out their spam message (all via the website, which strikes me as very labor intensive).

Someone who had received one of the mask messages via a group unhelpfully and deliberately reported it to our hosting provider as spam.

I need to figure out additional measures to try to curtail this from happening in the future. Sigh.

Mark


moderated FW: [GMF] Spammer attacking multiple groups #misc

 

Hi Mark,

I think you might want to do something about this, as it’s been happening to several lists.

Cheers,

Joseph

 

From: GroupManagersForum@groups.io <GroupManagersForum@groups.io> On Behalf Of Larry Finch
Sent: Tuesday, May 5, 2020 12:53 PM
To: groupmanagersforum@groups.io
Subject: [GMF] Spammer attacking multiple groups

 

The user abnersadik96@ GMAIL.COM has been joining groups with a reasonable first post, then spamming the group promoting their sale of masks.

 

If you see a notice that they have joined your group you might want to ban them. At the least keep them moderated after their first post.

 

Larry

 

[Mod Note: The same spammer tried to do this in GMF, too. He has been joining multiple groups using different gmail addresses.]


moderated Re: Messages contain CC:group even with ReplyTo=sender and "Remove other options" #bug

Jim Avera
 

Mark,
It's still a problem, at least for subscribers with certain MUAs.  I use Thunderbird, and the default reply action is always "Reply To List" even though the group is a [Announce-Only, Reply-to-Sender,Remove-other-options] group.  

Even though configured to omit all options other than reply-to-sender, GIO is embedding many headers which contain the group posting email address:

Sender: mygroupname@groups.io
List-Id: <mygroupname@groups.io>
Mailing-List: list mygroupname@groups.io; contact ...
Delivered-To: mailing list mygroupname@groups.io
List-Post: <mailto:mygroupname@groups.io>

Are all these necessary?   I'm suspicious of List-Post and Mailing-List in particular.  If these are not *required* by some protocol, it might be best to omit them for groups configured to not allow reply-to-list.  Ideally the post-to-list email address would not appear anywhere in the message in that case (perhaps it could be mangled so a human would know what it is, but no MUA could know the posting address).

I'll attach the actual headers from a message I received recently from our group.

Thanks.


moderated Re: Welcome message delivered to NC members #bug

 

Another (minor) issue is that the action available to the moderator is “send confirmation message” but it is logged in the activity log as “resent confirmation message.” This is confusing because “send” reads as if it has not already been sent and you’re sending it for the first time.


On May 5, 2020, at 8:03 AM, Chris Jones via groups.io <chrisjones12@...> wrote:

On Tue, May 5, 2020 at 03:14 PM, J_Catlady wrote:
It shows in the activity log but does not show in her email delivery history. So that's a definite bug, and probably just a logging bug
Another possible shortcoming is that while a Moderator resending a Confirmation Email is logged (albeit not as completely as it might be) a member responding to it has no coresponding activity logged; the only way a Moderator can see if the prompt has been actioned is to trawl through the membership list to see if the flag has gone away.

I cannot remember if it was on this forum or GMF but someone suggested an enhanced drop - down selection for "Members". Being able to find the NCs easily might be a worthwhile function.

Chris

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Welcome message delivered to NC members #bug

Chris Jones
 

On Tue, May 5, 2020 at 03:14 PM, J_Catlady wrote:
It shows in the activity log but does not show in her email delivery history. So that's a definite bug, and probably just a logging bug
Another possible shortcoming is that while a Moderator resending a Confirmation Email is logged (albeit not as completely as it might be) a member responding to it has no coresponding activity logged; the only way a Moderator can see if the prompt has been actioned is to trawl through the membership list to see if the flag has gone away.

I cannot remember if it was on this forum or GMF but someone suggested an enhanced drop - down selection for "Members". Being able to find the NCs easily might be a worthwhile function.

Chris


moderated Re: Welcome message delivered to NC members #bug

 

Resent the confirmation email. It shows in the activity log but does not show in her email delivery history. So that's a definite bug, and probably just a logging bug.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Welcome message delivered to NC members #bug

 

And I have another one just this morning. Received and replied to the pending message, so I know she's getting and responding to emails. Is NC and there's no record of the confirmation email having gone out, although of course it may have gone out prior to the pending notification, but only the latter is logged. I will send (and probably resend, and resend again) the confirmation email and hope for the best.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Welcome message delivered to NC members #bug

 

On Tue, May 5, 2020 at 02:51 AM, Chris Jones wrote:
And lo and behold not long after the above the member concerned did respond and the NC flag has vanished. So was the earlier Confirmation Email delivered and ignored or was it not delivered?
This usually happens with my group, too. Hard to say. Contacting the pending member outside the system usually yields no conclusion. Often, I email Mark at support to complain about an NC, yet very known-to-me, member (this is for my non-premium group - in my premium group, we are allowed to confirm them, although I don't think there should be this distinction), and a couple of days later, the NC is gone with no explanation. So then I tell Mark to ignore the email. Happens over and over again.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Welcome message delivered to NC members #bug

Chris Jones
 

On Mon, May 4, 2020 at 12:19 PM, I wrote:
I have just sent another Confirmation Email to such a member without a prior warning email; again it shows up in the Activity Log but not the Email Delivery History. 

It leaves me wondering whether these Confirmation Emails actually get sent.
And lo and behold not long after the above the member concerned did respond and the NC flag has vanished. So was the earlier Confirmation Email delivered and ignored or was it not delivered?

The mystery deepens...

Chris


moderated Add repeat option to Calendar Events for Last day of the month #suggestion

Rob Sipes
 

Hello,

Would it be possible to add a third option to the Calendar Events Repeat section to select the Last day of the month?

For example:
Repeats: Monthly
Repeat Every: 1 months

  • Repeat by day of the week
  • Repeat by day of the month
  • Repeat by last day of the month
Thank you,
Rob


moderated Re: Welcome message delivered to NC members #bug

 

And further, don't send any group-member-specific emails - including the Welcome message - to any unconfirmed or unverified members, even if approved. If you want to send member-specific content to approved members, then allow the group, even if basic, to also automatically confirm the member.


On Mon, May 4, 2020 at 7:44 AM J_Catlady via groups.io <j.olivia.catlady=gmail.com@groups.io> wrote:
On Mon, May 4, 2020 at 07:39 AM, Duane wrote:
Might be worth changing the wording in the email
Also the displays and badges, as I mentioned.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Welcome message delivered to NC members #bug

 

On Mon, May 4, 2020 at 07:39 AM, Duane wrote:
Might be worth changing the wording in the email
Also the displays and badges, as I mentioned.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Welcome message delivered to NC members #bug

 

On Mon, May 4, 2020 at 07:39 AM, Duane wrote:
that's why I earlier used Confirm for the account and Verify for the group. 
Missed that but I 100% agree with you.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Welcome message delivered to NC members #bug

Duane
 

On Mon, May 4, 2020 at 09:26 AM, J_Catlady wrote:
I think the main problem is the overlaying of the term "confirmed" to apply to both the account and to a particular group membership.
Yes, that's why I earlier used Confirm for the account and Verify for the group.  Might be worth changing the wording in the email sent when attempting to join a group to clarify the two.

Duane


moderated Re: Welcome message delivered to NC members #bug

 

Maybe the situation could be revised along the following lines. Have an account status "unconfirmed account," which attaches to an email address and would display as UA. Have a separate status, which attaches to an email address and an individual group, called "unconfirmed membership," and which would display as UM in the particular group if the member has not confirmed their interest in that group. The possible combinations would have to be worked out but it seems to be pretty simple. "UA" displays only if the member has not confirmed their membership in any group. If the member has confirmed for a single group, nothing displays in that group, but "UM" may display in a second group if they apply to the group via email and do not confirm. Etc.

In a premium restricted group (and, I have argued, and Shal implicitly argues here, in any group), once a member is approved for that group, (1) the account is confirmed and UA never appears for that email address in any group, and (2) the membership is confired and UM does not appear in the particular group. In other words, the group confirms its own members.

I think the main problem is the overlaying of the term "confirmed" to apply to both the account and to a particular group membership.

If a group resends a confirmation email, it could be labelled instead "resend group confirmation email" and recorded in the email delivery history as such (right now, as Chris and I have noticed, it is not recorded there at all, but that seems to be a simple oversight).

Etc. There are undoubtedly more details to be worked out, but the main thing would be to separate, in language, actions, and displays, confirmation or non-confirmation of an account vs of membership in a group.

And I also argue (again) that basic as well as premium groups should confirm their own members upon approval if a group is restricted. I can see no real basis for making this a premium/paid feature.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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