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moderated Re: All sorts of surprises just now #bug

Andy
 

Duane, were you typing a reply to an existing message?

If the message you are replying to is deleted before you press the green "Reply to Group" button, the symptoms you described happen.  I think that's the same thing in https://beta.groups.io/g/main/message/29566

In all likelihood there are things that can foul up the works when actions happen in unexpected order, and it's hard to plan for all of them.

Andy


moderated All sorts of surprises just now #bug

Duane
 

I had just typed a bug report with details about the Pending Members and Pending Messages having problems, possibly related to drop down boxes.  When I clicked Send, it was immediately sent to a Draft, but most of the information was gone.  I'm hoping there's a problem with the site that is leading to the problems in multiple areas, maybe related to the database connection problem seen a couple of days ago.  If not, I'll post individual reports.

Thanks,
Duane


moderated Re: Menu problem with older computers #bug

 

On 24 Jul 2021 at 3:47, Steve Hayes wrote:

I can work-around the Your Groups thing by just entering the group URL
directly into the browser, to the browser, and I suppose I could create a
local HTML page with all the relevant addresses, including the admin ones,
which would effectively be my own local menu for groups.io, but it would be nice
if it could be fixed in case there are other users with older computers.
Steve,

It isn't a simple matter of older computers. I have no problems using Opera
36.0.2130.80 with XP, and there has been no change to that just recently.

Jim


locked Re: Special Announcement override #suggestion

Bruce Bowman
 

On Sat, Jul 24, 2021 at 07:34 AM, Hank Seamon wrote:
I was looking for a "All Points Bulletin" way to reach everyone occasionally regardless of settings.
Hank -- That's pretty much the reason for a Special Notice.

Turning off Nomail might do it. Rarely needed.
That's what I do.

Keep in mind that these subscription settings apply only to group messages. You can always contact the "No Email" people using groups.io's private messaging. To do that, open the member list, apply the "Email Delivery: No Email" filter, and select Send Message from the Actions menu at the bottom.

It's less convenient, and you have to remember to do it; but it's another way to get these folks up to speed (without changing any of your group settings).

Regards,
Bruce

P.S. If you're unsure if a feature already exists, it's best to post an inquiry to Group_Help or the Group Managers Forum first.


locked Re: Special Announcement override #suggestion

 

Just to be clear: It’s not an “as needed” or “rarely needed” kind of thing, if by that mean disabling no-email when you need to reach everyone and then re-enabling it. It’s more of a permanent setting. Once you disable no-email, everyone who was no-email automatically becomes “special notices only.” But if you then re-enable no-email, they don’t go back to no-email. They just stay “special notices only.” To go back to the way things were, you would have to figure out who was originally no-email and set them all back to no-email by hand.

So if you disable no-email, it’s best to think of that as a permanent change.


On Jul 24, 2021, at 4:34 AM, Hank Seamon <hseamon@...> wrote:

Shall,

Thank you.  I was looking for a "All Points Bulletin" way to reach everyone occasionally regardless of settings.  Turning off Nomail might do it. Rarely needed.


--
Hank S.
Littlestown, PA
One mailbox from a Gettysburg address

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


locked Re: Special Announcement override #suggestion

Hank Seamon
 

Shall,

Thank you.  I was looking for a "All Points Bulletin" way to reach everyone occasionally regardless of settings.  Turning off Nomail might do it. Rarely needed.


--
Hank S.
Littlestown, PA
One mailbox from a Gettysburg address


moderated Site updates #changelog

 

Changes to the site this week:

July 23, 2021:

  • BUGFIX: The link to the pending message in the pending message email notification did not bring up the message itself, it brought up the list of all pending messages.
  • CHANGE: We are now a bit more strict in the types of email that we accept from non-members to +owner accounts; those that fail are rejected with a spam rejection notice.

July 22, 2021:

  • CHANGE: When following a topic, we now send out messages in ascending order.

July 21, 2021:

  • APP BUGFIX: - The New Poll option was missing from the group sidebar tray. Discussion
  • CHANGE: - When adding or editing a member notice, if you try to save it with an empty Name or Message field, an error will be displayed. Discussion

July 20, 2021:

  • BUGFIX: Clearing search fields now behaves in the expected way (ie. it clears the search). Discussion
  • CHANGE: Now, messages from banned domains are rejected with the message Messages are not permitted from this domain. and messages that we flag as spam are rejected with This message has been flagged as spam.. This only applies to messages from non-members. Discussion
  • BUGFIX: Fixed sort order of Member Notices. Discussion

July 19, 2021:

  • INTERNAL: Made the generation of extended message pages with lots of image attachments more efficient.
  • CHANGE: In chat, you can now activate the tapback menu by clicking on any part of a chat message, not just a little ... button.

Take care everyone.

Mark


moderated Re: Menu problem with older computers #bug

Steve Hayes
 

On 23 Jul 2021 at 10:18, Christos G. Psarras wrote:

Maybe update FF to the latest XP-supported version, 52.9.0 ESR?  I have that,
along with Chrome 49.0.2623.112 & Opera 36.0.2130.80 in my XP test partition
and they all work fine.
Unfortunately the later versions of Firefox don't work too well on my
computer -- particularly the ones where they introduced "pockets". They are
memory hogs (bloatware), and spend inordinate amounts of time swapping to
disk. One problem with older computers is that extra memory boards are not so
easy to come by.

Out of curiosity, did you add recently or already had a Script blocker
add-on?  If so, could it be it's the one misbehaving and causing this?
As I said in another message, I use NoScript -- mainly to prevent news sites
from automatically playing videos -- but it is set to enable everything for
the groups.io site, which is set as "trusted".

1. Go to / create a bookmark to https://groups.io/groups , or click on the
"Groups.io" link on the upper left of the screen, and in there, any pending
messages will show under the ApprovalsNeeded column as a link and you can go
to them this way.
Thanks, that sounds like a useful workaround.

I can work-around the Your Groups thing by just entering the group URL
directly into the browser, to the browser, and I suppose I could create a
local HTML page with all the relevant addresses, including the admin ones,
which would effectively be my own local menu for groups.io, but it would be
nice if it could be fixed in case there are other users with older computers.






--
Steve Hayes
E-mail: shayes@dunelm.org.uk
Blog: https://methodius.blogspot.com/
Web: http://www.khanya.org.za/stevesig.htm
Phone: 083-342-3563 or 012-333-6727
Fax: 086-548-2525


moderated Re: Menu problem with older computers #bug

Steve Hayes
 

On 23 Jul 2021 at 11:50, Rubens wrote:

Please, have you checked if you are
logged in with your groups administrator
account?
I have only one account that I log in with. I changed nothing on my computer
between the menus working and when they didn't.

The only thing that would turn off Javascript is the "NoScript" extension to
Firefox, and I have it enabled for the whole of the groups.io site.


--
Steve Hayes
E-mail: shayes@dunelm.org.uk
Blog: https://methodius.blogspot.com/
Web: http://www.khanya.org.za/stevesig.htm
Phone: 083-342-3563 or 012-333-6727
Fax: 086-548-2525


locked Re: Special Announcement override #suggestion

 

Hank,

Request/question: Can the list be set up so that Special Announcements
override any members that are not receiving individual email?
No.

That is exactly the difference between the "No Email" and "Special Notices Only" choices in the Email Delivery panel of each member's Subscription page.

One of our members that was upset by the tone and language of the
other members message that they went on NOMAIL and, consequently did
not see the explantion of how we, moderators, were dealing with the
problem.
You can check the "Disable No Email" box in the Message Policies panel of your group's Settings page.

Or you can try member education: ask that they reserve No Email for vacations or other special situations when they don't want any group messages, not even those marked Special Notice.

Shal


locked Re: Special Announcement override #suggestion

 

Yes. You can set your group to disallow no-email. So all the people who would have gone on no-email will be "special announcements only."
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


locked Special Announcement override #suggestion

Hank Seamon
 

Yesterday we had a member that went on a political rant that resulted in three members contemplating leaving our group. That person is now on indefinite Moderation due to several previous warnings.

The intent of our group is to discuss our Roadtreks and related travel.  No politics, personal attacks, jokes beyond the occasional quip.

I had sent a SPECIAL ANNOUNCEMENT to the members reminding them of the SOP and also that the member was on moderation.

Request/question: Can the list be set up so that Special Announcements override any members that are not receiving individual email? One of our members that was upset by the tone and language of the other members message that they went on NOMAIL and, consequently did not see the explantion of how we, moderators, were dealing with the problem

By that I mean anyone on DIGEST, NOMAIL, etc., as this is a Special Announcement from the Moderators and/or Owner and should be seen by all members.
--
Hank S.
Littlestown, PA
One mailbox from a Gettysburg address


moderated Re: Mail blocks #update

 

Bummer!!!
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Mail blocks #update

 

Hi All,

About an hour ago, a member of an enterprise group with about 6k members posted a scam message to the group. The group had had no traffic since 2019, before it moved to Groups.io, but had unfortunately been set as an unmoderated group. This caused a flood of angry messages/unsubscribe requests/etc. I pro-actively switched the group to moderated, but by that point, due to lots of extra traffic to email addresses that were not used to seeing it (as well as some spam traps), we're now being blocked by some email service providers, including Comcast, Earthlink and Suddenlink. I am doing what I can to try to get us unblocked. I have also disabled the account of the scammer.

Thanks, Mark


moderated Re: Menu problem with older computers #bug

 

Hi All,

My guess is that the issue came up when I re-organized the various javascript libraries that the site uses. Previously, the libraries were specified in the HTML as individual files. Now they are all bundled into one file. I did this for a couple reasons. One, it speeds up website loading. It also makes it easier for me to track changes. And, importantly, it's needed for the app.

My guess is that his browser doesn't like something in the bundled javascript file. I don't know what, and I can't reproduce it. Rolling back to the old way is not an option.

Thanks,
Mark


moderated Re: Menu problem with older computers #bug

 

Steve,

Maybe update FF to the latest XP-supported version, 52.9.0 ESR?  I have that, along with Chrome 49.0.2623.112 & Opera 36.0.2130.80 in my XP test partition and they all work fine.

Out of curiosity, did you add recently or already had a Script blocker add-on?  If so, could it be it's the one misbehaving and causing this?

Also, here's a few temporary workarounds you could do, so at least you can get to the pending messages:

1. Go to / create a bookmark to https://groups.io/groups , or click on the "Groups.io" link on the upper left of the screen, and in there, any pending messages will show under the ApprovalsNeeded column as a link and you can go to them this way.

2. Create a bookmark to https://groups.io/g/yourgroupname/pending .  This will take you there and should also expand the Admin menu on the left so you can get to the other admin options.

3. Create a bookmark group in the toolbar and add in there all the bookmarks that take you to the groups and/or specific group areas/functions, sort of replicating the "Your Groups" menu.  (you may want to do that anyway, I've done it because it's faster than getting to something the "normal/regular" way)

Cheers,
Christos


moderated Re: Group sort displays sort by criterion not selected #bug

 

Mark,
I just noticed that this has been fixed! Thanks!
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Menu problem with older computers #bug

Steve Hayes
 

On 23 Jul 2021 at 7:40, Duane wrote:

On Fri, Jul 23, 2021 at 09:32 AM, Steve Hayes wrote:


Is there
a rule that says pull-down menus should not work?
Since they require javascript, yes, there's a rule that says they won't work
if you don't have it enabled.
And is there a rule that says they won't work if I do have it enabled?

Was Javascript added, then removed, then added again, so that they worked,,
stopped working, started working again and stopped working again?

Since there was a working version a few weeks ago, could it not be restored,
Javascript or no Javascript?


--
Steve Hayes
E-mail: shayes@dunelm.org.uk
Blog: https://methodius.blogspot.com/
Web: http://www.khanya.org.za/stevesig.htm
Phone: 083-342-3563 or 012-333-6727
Fax: 086-548-2525


moderated Re: Menu problem with older computers #bug

Rubens
 

...
SH| But why then do all the other menu
| items work, and it is just the "Your
| Groups" and "Admin" ones that do not?

BB> They don't work because they're
> pull-down menus. The others are
> just buttons.

SH| I'm asking if it would be possible
| to fix them so that they do work.


Steve, and we are telling you that
the problem probably might be with
your computer.

If you are accessing Groups.io without
log in with a administrator account,
for example, the symptoms will be
exactly the ones you mentioned: no
admin menus will appear at all (neither
"Your Groups", nor "Admin"). Just the
users' menus will appear in this case.

Or if you (or something) turn off
the Javascript option.

Please, have you checked if you are
logged in with your groups administrator
account?


[ ] Rubens






.


moderated Re: Menu problem with older computers #bug

Duane
 

On Fri, Jul 23, 2021 at 09:32 AM, Steve Hayes wrote:
Is there
a rule that says pull-down menus should not work?
Since they require javascript, yes, there's a rule that says they won't work if you don't have it enabled.

Duane

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