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locked Re: announce on topic lock #suggestion

 

Optional makes the most sense.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


locked Re: announce on topic lock #suggestion

Duane
 

On Mon, May 24, 2021 at 09:52 AM, Glenn Glazer wrote:
I would like to suggest that there be a  way to have GIO automatically send a message to the group when the topic is locked.
As long as it's optional per group.

Duane


locked Re: announce on topic lock #suggestion

 

Or, put it on moderation and then hurry to make the annoucement before having to deal with attempted posts, and THEN lock it. This is currently a PITA.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


locked Re: announce on topic lock #suggestion

 

Yes, please! I have been wanting this, like, forever! I may even have requested it. I've forgotten by this point. I have been doing the announcement by hand, but of course, it's never quite accurate because my *other* request (allowing a mod to post to a locked topic) has never been implemented. So all you can do is announce that this topic "will be locked" and then hurry, hurry, hurry to lock it before anyone tries to post.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


locked announce on topic lock #suggestion

Glenn Glazer
 

I would like to suggest that there be a  way to have GIO automatically send a message to the group when the topic is locked.

What I would like is a simple note to the group saying thread <subject line> is now locked or something like that.

The use case is that we locked a thread that was getting contentious and someone had composed a long and thoughtful response only to find their effort had been wasted. If they had known of the lock a priori, they wouldn't have invested the time in the response.

Best,

Glenn


moderated Re: Quoting Message Posts in Replies #suggestion

 

Drew,

This would suppress the Quote Message Post button from the composition
window and automatically quote the message being replied to.
Or perhaps convert it into a Remove Quote function, in case you don't want it there.

Only the immediate post would be quoted; not accumulated threads.
That's the real trick.

I believe that it has been suggested long ago in beta, both in terms of the Quote Message Post function and in terms of auto-trimming trailing quotes in posts by email. Many cases can be handled by a few relatively simple heuristics, but ultimately one runs into the rabbit-hole of all the various quoting mark-ups used (or not used) by members' email applications.

I think that rabbit-hole is part of the reason Reply doesn't simply quote the whole message post (absent a selected text), as many email interfaces do, and the Quote Message Post button was the work-around. On the theory that anyone who uses it deliberately would be more likely to trim the result than if it were simply a default action.

My only concern with making it a group option is that it is yet another behavior that could be inconsistent among my group memberships. On the other hand, I'll disqualify myself from that opinion because I rarely post via web. Also, in many groups most of the members are solely members of that group, so it may be that relatively few users would ever notice the inconsistency.

2) An interactive alert ("popup") in the composition window giving the
poster the option to quote the post they are replying to, ...
I'm really not a fan of nagging popups - especially when they force a decision and extra click at that moment. I'd almost rather see Clippy* float over and suggest that you might like to use the Quote Message Post function.

Shal
* https://en.wikipedia.org/wiki/Office_Assistant


moderated Re: Non Daily Digests #bug

Duane
 

On Sun, May 23, 2021 at 11:08 AM, Tommy Meehan wrote:
My owner's account received no daily digest on the 19th and 20th though my member account did. The owner account received a digest on the 21st which began with messages that had been posted on the 18th. After receiving a digest on the 21st, I did not receive a digest to the owner account on the 22nd. I received a digest this morning (the 23rd) with messages beginning from the 21st. The member account got them both days.
Please correct me if this is different than the discussion on GMF.  Over there, you stated that you were in fact getting all the messages, just not on the day you were expecting them.

Duane


moderated Re: Unknown bounce issue #bug

Derek Milliner
 

Alexis,

First instinct is that the recipient machine running the script is throwing an error and breaking the SMTP connection without sending any message back to the sender; this might explain why the only entry in the 'Reason' is that HTML comment ((<!-- ). Various reasons for this, including:
  • Mail handler doesn't have permission to run the script
  • Mail handler doesn't have permission to read the script
  • Component required to run the script isn't present, is broken or has incorrect permissions/privileges (possibly due to being updated)
  • Non-printing character embedded in script, often due to cut & paste between dissimilar OSes (e.g. Windows -> Linux) causing a syntax error

There may be others of course, but without knowing the setup it's speculation right now. I presume from the way you describe the process that you have a script that generates a message which is posted to the group, the message then being delivered to members and processed by the second script. It's highly unlikely to be a problem at the Groups.io send given that only this one account has the issue.

 

I would try manually connecting to the recipient's mail server and emulating the delivery process with SMTP commands (EHLO, RCPT TO, MAIL FROM, DATA etc.); this would at least indicate whether it's possible to make a successful delivery (get an SMTP '250' code back). If you have a sample message it can be pasted in after the DATA command to try & generate an expected reply.

If the manual process doesn't work either, then it's a question of the user checking their system & logs to try and nail down the cause of the problem. 


moderated Re: Unknown bounce issue #bug

Jim Wilson
 

There is not enough information or clarity posted to identify an issue. It sound like you're saying each individual is using a script to generate a message (to the group?) and then you say the script reads the email and processes the contents. This sounds very convoluted and confusing!

That said, the single most common reason for bouncing is spam prevention on the receiving end where there is a perceived issue with the content or the source of the message. That's where you start but, sometimes, little or nothing can be done about it.

If you're including or attaching a script to a message, I would not (and I do not) allow it as an email administrator.

Also, you cannot rule out a script simply because you believe it "has stood the test of time." I would be extremely skeptical of any script written 10 years ago.

I strongly urge you to consider doing – whatever it is you're trying to do – in a way that meets currently-accepted email security and validation practices.

--
Jim


moderated Non Daily Digests #bug

Tommy Meehan
 

I am owner of a group that is affiliated with a small national historical society. It is a 501(c)(3) with over 2,000 members. About 25% belong to our message board on Groups.io. I have two memberships in the group, my owner's membership and a regular member's account. Both are subscribed to a full feature digest, are located in the Eastern time zone and I am not following or muting any topics in either account.

Starting last month my owner's account began occasionally receiving daily digests on a less than daily basis while my member's account continued to receive them daily. (My owner's account is linked to Gmail, the member account to AOL.) This happened four or five times in mid-April. This past week it began happening again. My owner's account received no daily digest on the 19th and 20th though my member account did. The owner account received a digest on the 21st which began with messages that had been posted on the 18th. After receiving a digest on the 21st, I did not receive a digest to the owner account on the 22nd. I received a digest this morning (the 23rd) with messages beginning from the 21st. The member account got them both days.

I'm wondering why this is happening? On GMF it was explained if a particular email address is way down the list for digest delivery, there may be no digest generated on certain days. We joined Groups.io in January 2018 and this never happened -- the digest failing to appear on a daily basis -- until April 2021. Is this a bug or just something we should expect to happen occasionally?

tommy meehan


moderated Unknown bounce issue #bug

Alexis
 

Hi,

For about 6 months now I have been having an extremely annoying issue with messages being bounced from one individual

The reason given is:

<!--

That is it!

Basically the message sent to the affected email address is created by an automated script. Emails from other people using the same script get delivered just fine.
The email address it goes to has a script attached to it. This script reads the email contents and processes it. No reply is given. Again, all other messages sent to it are totally unaffected.

The processing script was written about 10 years ago and has stood the test of time and works just fine, with this one exception.
If only I knew the reason for the bounce, then I can at least contact my email host, but without that, I am stuck. And obviously every few days the account gets flagged as bouncing.

Oh yes, I do notice that the bounce notification is always for a message 2 days prior to the date of the bounce notification, if that makes a difference.

I am pulling my hair out here, as this one issue is stopping the auto processing of all other messages.

Any help would be most appreciated

Cheers
Alexis


moderated Re: Quoting Message Posts in Replies #suggestion

Chris Jones
 

On Sat, May 22, 2021 at 05:28 PM, Donald Hellen wrote:
I'm in favor of this second option but not the one that automatically
quotes messages.
From my perspective I'm not happy about either; it is a case of be careful what you wish for, just in case you get it.

"Overquoting" is a perpetual problem, with (on occasions) a new message being accompanied by goodness knows how many previous posts, each of which includes the post(s) that preceded it.

Far better to educate & encourage group members in the art of selective quoting so that only sufficient prior material to provide essential context for a reply is included.

Why implement a system that (as described) would almost certainly result in overquoting?

Chris


moderated Re: Site updates #changelog

Andy Wedge
 

Hi John,

on the email copy of your message I received, it shows that you added a #bug hashtag to the subject.  Hashtags get ignored if you try to add them on a reply and if you check online you will see this topic still just has a #changelog hashtag.  I was surprised to see it emailed back out if it's ignored when threading the message into a topic.

@Mark,  if you reply to John's message online, the subject also includes the ignored #bug hashtag which seems strange.

Regards
Andy


moderated Re: Site updates #changelog

John Russell
 

Hi Mark,

I was having problems with the emailed photos setting (Admin -> Settings -> Message Policies -> Max Photo Size in Email). After changing it from 1024 x 1024 to "No-resizing", it was still resizing to 1024 on the longest size. See this discussion on GMF :-

https://groups.io/g/GroupManagersForum/topic/posted_image_size/82832557

Bruce suggested I change the setting back to 1024 x 1024 and save the setting then change it to "No resizing" and save it again. I did this and it worked. Now I don't know why you have to do this twice to get it to stick, but Bruce has reported other issues like this (I do not know which ones).

Could your change as reported below have had any effect on this setting and I just changed it at a bad time, while your were changing code in the background? I assume you were talking about images embedded or attached when composing a reply online. My issue was with emailed attachments, so I think this is a separate issue, but it is quite close by and I do not know how your code is organised.

Why do you need to make the changes to "Max Photo Size in Email" twice for it to take effect? I can forward to Support the test emails to show what happened, but you should be able to see some of this from the Activity log for SREmG.

Regards
John Russell


On Sat, May 22, 2021 at 03:37 AM, Mark Fletcher wrote:
CHANGE: When composing a message on the website, inline images will always be resized to be <=640. Previously, if the Max Emailed Photo Size was unlimited, inlined images were not resized. Attached images and inlined images in emailed photos will continue to have the previous behavior of being resized to <640 if the Max Emailed Photo Size was set and was larger than 640.


moderated Re: Quoting Message Posts in Replies #suggestion

Duane
 

On Sat, May 22, 2021 at 03:52 PM, Andy wrote:
I knew you can quote from a message by highlighting text before clicking "Reply", but I did not realize there was a (cloaked) button to add quoted text after clicking Reply.
It's explained in the Members Manual, so not completely obscure.  I think a lot of owners only read the Owners Manual, not realizing that if it's something a member can do, it's in the other manual.

Duane


moderated Re: Quoting Message Posts in Replies #suggestion

Andy
 

Wait -- Are you saying there is a "Quote Message Post" button?

Wow, that button really IS obscure!  You're not kidding.  I knew you can quote from a message by highlighting text before clicking "Reply", but I did not realize there was a (cloaked) button to add quoted text after clicking Reply.

Personally, I am not in favor of quotes enabled by default..

Personally, I dislike quoted messages on Groups.io because they look dramatically different in email vs. on the web -- not just different, they look horrible when read in email.  It probably depends on how the reply was sent.  But I digress.

Andy


moderated Re: Quoting Message Posts in Replies #suggestion

Donald Hellen
 

On Sat, 22 May 2021 07:08:33 -0700, "Drew" <pubx1@af2z.net> wrote:

2) An interactive alert ("popup") in the composition window giving the poster the option to quote the post they are replying to, for example: "Would you like to quote the message you are replying to?". This would at least remind posters of the option
I'm in favor of this second option but not the one that automatically
quotes messages.

Donald


----------------------------------------------------
Some ham radio groups you may be interested in:
https://groups.io/g/ICOM https://groups.io/g/Ham-Antennas
https://groups.io/g/HamRadioHelp https://groups.io/g/Baofeng
https://groups.io/g/CHIRP https://rf-amplifiers.groups.io/g/main


moderated Re: Send Message Window does not exist #bug

 

Hello,

On Sat, May 22, 2021 at 9:05 AM Chris Jones via groups.io <chrisjones12=btinternet.com@groups.io> wrote:
On Sat, May 22, 2021 at 02:18 PM, coprosowner wrote:
We're having an issue in both Chrome and Safari with the "Send Message" feature.
Ditto Firefox.

This has been fixed.

Thanks,
Mark 


moderated Re: Send Message Window does not exist #bug

Chris Jones
 

On Sat, May 22, 2021 at 02:18 PM, coprosowner wrote:
We're having an issue in both Chrome and Safari with the "Send Message" feature.
Ditto Firefox.

Chris


moderated Quoting Message Posts in Replies #suggestion

Drew
 

Currently when subscribers reply to a message post via web the message they are replying to is not quoted by default. This results in many puzzling and out-of-context replies that are essentially a waste of bandwidth and a source of irritation to other subscribers. This is a matter of simple oversight on posters' part because the Quote Message Post button is obscure and easily overlooked. Following are two suggestions for improving this:

1) A group option setting to have message posts quoted by default. This would suppress the Quote Message Post button from the composition window and automatically quote the message being replied to. Only the immediate post would be quoted; not accumulated threads. The poster could edit or delete the quoting if they wished to do so.

2) An interactive alert ("popup") in the composition window giving the poster the option to quote the post they are replying to, for example: "Would you like to quote the message you are replying to?". This would at least remind posters of the option

Drew

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