Date   

moderated Re: no zip file email received after exporting Photos #bug #fixed

Bruce Bowman
 

On Fri, Jul 10, 2020 at 04:32 PM, Andy Wedge wrote:
As they are viewable under the Photos section, if they're deliberately not included in an export, it would be helpful if this was mentioned in the owner's manual.
To be clear:  Emailed Photos ARE included in the export -- along with all the other attachments -- as part of the messages.mbox file.

As for clarifying this in the owner's manual, you will have to take that up in the docs subgroup.

Regards,
Bruce


moderated Premium Database in Map scroll mode not working #bug

Bob Bellizzi
 

As I've said for several months, the column titles disappear when one scrolls

The bug still exists.even though it was declared fixed.


--

Bob Bellizzi


moderated Re: Testing Notifications; Fault or Feature? #bug

Chris Jones
 

It's a bit difficult to carry forward meaningful quotes here! Anyway...

About Suggestion 1:

On 2020-06-19 these were put under control of the group's Message Moderation setting, as not doing so was seen as a bug.
https://beta.groups.io/g/main/message/25466

I think it also served to avoid forcing group mods to find/create each relevant hashtag and mark it "Moderated". At least in moderated groups.

Very possibly true, but it leaves a gap in overall capabilities. With a starting point of the fact that uploads themselves are not moderated, historically File uploads were announced immediately, assuming of course that hte originator ticked the box. Now any owners of moderated groups HAVE to follow the group setting even if thry would be perfectly happy to allow instant notifications. Should owners of unmoderated groups wish to moderate upload notifications then the new system allows them to do so, for moderated groups there is no option to turn that moderation off for upload notifications, and I was (and still am) seeking that capability.

If there was a "Do Not Moderate" checkbox for these notifications then this request would be met. Same outcome, different implementation. Please consider this possibility.

Moving on to Suggestion 2: When a member chooses to Notify members then the
Moderators’ Notification is superfluous and should not be sent. It isn't though. At least not for a moderator who doesn't have the permission to moderate messages, or who has turned Pending Messages notification off.

Ah but IMHO it is! Obviously I will agree that a moderator such you describe won't see any notification, but they will see the "published message" once someone else has released it. As I think that is sufficient then I think I will leave my suggestion in place in the hope that it will be considered; all I seek to achieve is better management of what is sent to moderators by minimising "excessive" traffic. 

My Suggestion 3: I'm not convinced! Perhaps I tried too many uploads and finished up confusing myself. In any event, if Suggestion 2 were to be accepted than "3" goes away of its own accord.

Suggestion 4 seems to be acceptable! :)

Now then... a bit of new business, and this is something I overlooked when preparing my previous submission.

If an individual File or Photo is uploaded then the notification has a subject line that is unique to that upload. If, however, any upload "window" includes 2 or more individual Files or Photos then the notification is a generic one that is common to every multiple Files or Photo upload. The result of that is that the published message about the notification is tacked on to any previous generically - titled notification, possibly with the 30 day limit on similar subjects. The result is that a thread of notifications is generated even if the only common factor is that they are File or Photo related. IMHO every group notification should be a standalone event and they should not be allowed to form a thread. It simply looks "wrong".

I tried to prevent this by experimenting with automatically locking the hashtag as soon as the notification was published, but IIRC it was trying that that "broke" Groups.io; it certainly took serious umbrage at this and notifications went completely haywire and I had to stop before (a) my sanity deserted me and/or (b)  I broke the entire internet.

So let's try a Suggestion 5: "somehow" generically titled notifications should be prevented from clumping together into a thread.  

I hope the above makes a bit of sense...

Chris


moderated Re: no zip file email received after exporting Photos #bug #fixed

Andy Wedge
 

On Fri, Jul 10, 2020 at 04:57 PM, Bruce Bowman wrote:
Andy -- It's my understanding that all attachments are base64 encoded and embedded in each message in your messages.mbox file as a separate MIME part. Thus, Emailed Photos (and attachments of any other kind) are not readily retrieved from the group export.
Hi Bruce,

I wondered if emailed photos would be separate in some way. As they are viewable under the Photos section, if they're deliberately not included in an export, it would be helpful if this was mentioned in the owner's manual.

Regards
Andy


moderated Re: Moderator notifications enabled for all #update

 

On Mon, Jul 6, 2020 at 11:54 AM, Mark Fletcher wrote:
I've just changed it so that moderator notifications are also not emailed to the moderator who generated them
Mark, I just received (again) a totally startling push notification that the group has a new member, right after I approved the member. I know the "action" is technically by the member who joined, but in a restricted group, it is actually an action by a moderator approving the membership. So I think the notifications shouldn't go out about a new member to the moderator who approved the member.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: no zip file email received after exporting Photos #bug #fixed

Bruce Bowman
 

On Fri, Jul 10, 2020 at 07:03 AM, Andy Wedge wrote:
I exported the photos from my group and while it gave me those in an album I had created, it did not export the emailed photos album. Is this intentional?
Andy -- It's my understanding that all attachments are base64 encoded and embedded in each message in your messages.mbox file as a separate MIME part. Thus, Emailed Photos (and attachments of any other kind) are not readily retrieved from the group export.

You should be able to import the mbox file into a compatible mail client (Thunderbird, Apple Mail, etc) and extract the original binaries that way, but I haven't actually tried it.

Hope this helps,
Bruce


moderated Re: no zip file email received after exporting Photos #bug #fixed

Andy Wedge
 

On Thu, Jul 9, 2020 at 11:29 PM, Mark Fletcher wrote:
On Thu, Jul 9, 2020 at 2:37 PM paul fox <pgf@...> wrote:
I've now twice requested a Photos export for my group, and received no
notification or link to the file.  Last time was this morning sometime.
If you're checking logs, the group is Wheeler_and_Wilson-Sewing-Machines .

This should be fixed now.
 
Hi Mark,

I exported the photos from my group and while it gave me those in an album I had created, it did not export the emailed photos album. Is this intentional?

Regards,
Andy


moderated Re: no zip file email received after exporting Photos #bug #fixed

Paul Fox
 

mark wrote:
> Hello,
>
> On Thu, Jul 9, 2020 at 2:37 PM paul fox <pgf@foxharp.boston.ma.us> wrote:
>
> > I've now twice requested a Photos export for my group, and received no
> > notification or link to the file. Last time was this morning sometime.
> > If you're checking logs, the group is Wheeler_and_Wilson-Sewing-Machines .
> >
> > This should be fixed now.

Thanks. Indeed it is.

paul
=----------------------
paul fox, pgf@foxharp.boston.ma.us (arlington, ma, where it's 80.2 degrees)


moderated Re: no zip file email received after exporting Photos #bug #fixed

 

Hello,

On Thu, Jul 9, 2020 at 2:37 PM paul fox <pgf@...> wrote:
I've now twice requested a Photos export for my group, and received no
notification or link to the file.  Last time was this morning sometime.
If you're checking logs, the group is Wheeler_and_Wilson-Sewing-Machines .

This should be fixed now.

Thanks,
Mark 


moderated no zip file email received after exporting Photos #bug #fixed

Paul Fox
 

I've now twice requested a Photos export for my group, and received no
notification or link to the file. Last time was this morning sometime.
If you're checking logs, the group is Wheeler_and_Wilson-Sewing-Machines .

Possibly/probably irrelevant: this is the first zip file I've
requested since you made the change described below.

Thanks,
paul

mark wrote:
> On Sun, Jul 5, 2020 at 07:44 AM, paul fox wrote:
>
> >
> > Is there a reason that the json files that accompany the exported
> > image folders in the exported zip file don't include the Owner name
> > that was associated with the folder on the site, along with the Title,
> > Description, and creation date?
> >
>
> I've added more information to both the album and photo json exports.
>
> Cheers,
> Mark
>


=----------------------
paul fox, pgf@foxharp.boston.ma.us (arlington, ma, where it's 82.4 degrees)


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

David McBride
 

Yep - seems to be working now. 


On Thu, Jul 9, 2020 at 12:33 PM Duane <txpigeon@...> wrote:
On Thu, Jul 9, 2020 at 01:55 PM, David McBride wrote:
When will the fix get deployed?
Looks like it should be available now, "I think I've fixed the problem".  You'll probably need to recreate the ICS files.

Duane



--
David McBride
Release Manager
Linux Foundation Networking (LFN)
Email: dmcbride@...
IRC: dmcbride


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

Duane
 

On Thu, Jul 9, 2020 at 01:55 PM, David McBride wrote:
When will the fix get deployed?
Looks like it should be available now, "I think I've fixed the problem".  You'll probably need to recreate the ICS files.

Duane


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

David McBride
 

That's great to hear.  I was half expecting to hear that it was a user error on my part. When will the fix get deployed?

David

On Wed, Jul 8, 2020 at 9:28 PM Mark Fletcher <markf@corp.groups.io> wrote:
On Wed, Jul 8, 2020 at 9:25 PM David McBride <dmcbride@...> wrote:
I tried adding a groups.io calendar to google calendar by URL.  I retrieved the following URL from the TSC sub-group at lists.opnfv.org: [link removed by mod]

Unfortunately, the events are not appearing on my google calendar.  I tried removing and re-adding the calendar multiple times.  In some cases, I waited one or more days to see if there was some sort of time delay.  Also, note that I have followed this process for multiple calendars in the past, so this is not something new to me.  


After much testing and trial and error, I think I've fixed the problem. It was a combination of two issues. One is that we were not properly escaping some characters when generating the ICS file. The other issue is that it appears Google Calendar cannot handle colons in event descriptions. So, we now replace colons with spaces when we generate ICS files.

Thanks,
Mark



--
David McBride
Release Manager
Linux Foundation Networking (LFN)
Email: dmcbride@...
IRC: dmcbride


moderated Paperclip icon persists when no attachments are present #bug

Bruce Bowman
 

Mark -- When one deletes the last attachment from a message in the archive, it still displays the paperclip icon. It's disconcerting to click on such a message expecting a document or photo only to find that there's nothing there.

Regards,
Bruce


moderated Remove excess wording on calendar messages #suggestion

Andy Wedge
 

Hi Mark,

I know this has been mentioned in the past but I thought I'd raise it again to try and get some more traction. Can we remove the excess wording on the calendar messages please? Using the same example as my recent post about calendar messages

Upcoming Event: Observer Update - Sat, 07/11/2020 9:00am-10:30am #cal-reminder

The text 'Upcoming Event' and the #cal-reminder hashtag effectively serve the same purpose. Given the recent changes regarding notifications and the use of hashtags I wouldn't want to lose the hashtag on this message, but 'Upcoming Event' could be removed without losing any meaning. Sometimes, less is more.

Regards
Andy


moderated Log entries for message delivery #bug

Bruce Bowman
 

If I...as a moderator/owner...change someone else's message delivery setting, a corresponding log entry is generated. But if they change it themselves, it doesn't. Seems inconsistent.

While we're at it, I'd like the entry to say something like "from full digest to individual emails" instead of just "changed XX person's delivery."

Thanks,
Bruce 


moderated Re: Locked topic option on polls no longer works #bug

Andy Wedge
 

On Thu, Jul 9, 2020 at 05:25 AM, Steve wrote:
but today I created a new poll, I "locked" the poll per normal, but just had an (idiot) member REPLY to the new poll post rather than enter his vote.
I have just tested this in one of my subgroups and it works fine for me. I locked the topic and then responded to the poll via email from my 'member' account. A message was generated in the activity log saying:

Member <member details> attempted to send a message to locked topic <poll subject> via email

An email delivery report was also returned to my member account saying the message could not be delivered:

The response from the remote server was:

500 This topic has been locked by the moderators and can no longer be posted to.

On this basis I would say there's no bug and Groups.io is working as designed.


However, the response text from Groups.io is misleading in the case of polls as they can only be correctly responded to online and you can still vote online when the poll topic is locked. Perhaps email replies to polls should always be rejected with an appropriate message?

Regards,
Andy


moderated Re: Poll emails not showing up for members #bug

Andy Wedge
 

Hi Valancy,

On Thu, Jul 9, 2020 at 05:24 AM, Valancy Gilliam wrote:


I as owner and one of my moderators have sent polls since joining IO Groups late last year and only recently have we learned that some members are not receiving the notifications that a poll has been posted.
If you have a look at the Email Delivery History for those members who say they haven't received the poll message you will see the most recent successful, unsuccessful and bounced message. If there are any details in the unsuccessful or bounced panels that relate to your poll message there will be a description explaining why the message didn't get through (note: this is the explanation Groups.io received from the target system as to why the message could not be delivered). Use that information to help you decide your next course of action.

Others get the email, respond to the poll, but their response is not recorded.
Polls can only be responded to online so if your members are trying to respond by email, their response will not be recorded.

 I have searched the poll options and member email options to see if there's something checked that blocks the polls from going through or registering but I see nothing that I can identify.
Did you check the member's manual? There's a good description of how to use polls there https://groups.io/helpcenter/membersmanual/1/working-with-polls


 I would prefer not to have to force my membership to physically go to IO Groups website

That's unfortunate because that's the way polls work - see above.

Regards,
Andy


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

 

On Wed, Jul 8, 2020 at 9:25 PM David McBride <dmcbride@...> wrote:
I tried adding a groups.io calendar to google calendar by URL.  I retrieved the following URL from the TSC sub-group at lists.opnfv.org: [link removed by mod]

Unfortunately, the events are not appearing on my google calendar.  I tried removing and re-adding the calendar multiple times.  In some cases, I waited one or more days to see if there was some sort of time delay.  Also, note that I have followed this process for multiple calendars in the past, so this is not something new to me.  


After much testing and trial and error, I think I've fixed the problem. It was a combination of two issues. One is that we were not properly escaping some characters when generating the ICS file. The other issue is that it appears Google Calendar cannot handle colons in event descriptions. So, we now replace colons with spaces when we generate ICS files.

Thanks,
Mark


moderated Locked topic option on polls no longer works #bug

 

"Forever" whenever I create a poll, I "lock" the poll under the topic option, to make sure that members do not REPLY to the poll post.  That has always worked.  I don't know when it stopped working, but today I created a new poll, I "locked" the poll per normal, but just had an (idiot) member REPLY to the new poll post rather than enter his vote.

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