Date   

moderated Re: Demise of Yahoo Groups #misc

 

On Tue, Oct 13, 2020 at 8:10 AM Bruce Bowman <bruce.bowman@...> wrote:
Mark -- It appears that Y!G is pulling the plug on even their "new, improved" email-only product, effective Dec 15 (one year after removing all online content). See https://en-global.help.yahoo.com/kb/SLN35505.html  On that basis we are expecting a second wave of refugees, with the corresponding inquiries.

I'm definitely seeing an uptick of new groups being created.

 
Are you still offering uploads of mboxrd message archives in return for a year of Premium (not the Premium trial)? Some folks still have their privacy dashboard downloads from last year, or may have a folder in an email client that can be exported into this format. It is understood that messages posted in the past year that were not so captured are irretrievably lost.

If so, what is the best way for such people to contact you? We in GMF need some way to refer them to someone who can do something about it.

Yes, if they have the privacy dashboard download from last year, I can import the messages (no support for importing files/photos/etc). If they upgrade to a year of premium, they can then send an email to support, which will be flagged as priority, and I'll see it.

I ask that people put their archive on a file sharing service, like Dropbox, and then send a link to that to support, because sending large files over email, especially to the CRM system I use for support, does not work very well.

Thanks,
Mark


moderated Reverse DNS problem #bug

Henning Schulzrinne
 

I can't quite tell where this is happening, but reverse DNS seems to have difficulties, starting a few days ago:

The original message was received at Tue, 13 Oct 2020 13:58:13 -0400
from m0167074.ppops.net [127.0.0.1]
 
   ----- The following addresses had permanent fatal errors -----
<arch-econ@groups.io>
    (reason: 500 Invalid request, no reverse DNS for 148.163.139.74)
 
   ----- Transcript of session follows -----
... while talking to lb02.groups.io.:
>>> RCPT To:<arch-econ@groups.io>
<<< 500 Invalid request, no reverse DNS for 148.163.139.74
554 5.0.0 Service unavailable
451 4.4.1 reply: read error from lb02.groups.io.
... while talking to lb01.groups.io.:
>>> DATA
<<< 500 5.5.1 Invalid command

---

host 148.163.139.74

74.139.163.148.in-addr.arpa domain name pointer mx0b-00364e01.pphosted.com.

I tried this from multiple vantage points (Verizon, AWS, a large university, and mxtoolbox).

Henning Schulzrinne


moderated wrong navigation for clicking on rejected member in activity log #suggestion #bug #misc

 

If you reject a pending member in a premium group, they go into the Past Members list. Yet if you click on them within the activity log entry about their rejection, you're taken to the (current) members list, which bears no relationship to them (except the null relationship - "they're not here";).

I understand that in a basic group this makes some sort of sense, since there's nowhere else to go. But it seems that in groups where the Past Members list exists, the navigation should take you there, not to the members list.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Demise of Yahoo Groups #misc

Bruce Bowman
 

Mark -- It appears that Y!G is pulling the plug on even their "new, improved" email-only product, effective Dec 15 (one year after removing all online content). See https://en-global.help.yahoo.com/kb/SLN35505.html  On that basis we are expecting a second wave of refugees, with the corresponding inquiries.

Are you still offering uploads of mboxrd message archives in return for a year of Premium (not the Premium trial)? Some folks still have their privacy dashboard downloads from last year, or may have a folder in an email client that can be exported into this format. It is understood that messages posted in the past year that were not so captured are irretrievably lost.

If so, what is the best way for such people to contact you? We in GMF need some way to refer them to someone who can do something about it.

Thanks,
Bruce


moderated Re: Why doesn't Hard bounce go away when a bounce probe is successful? #misc

Bob Bellizzi
 

Forgot to say thank you all for the help
--

Bob Bellizzi


moderated Re: Why doesn't Hard bounce go away when a bounce probe is successful? #misc

Bob Bellizzi
 

Anyway she finally responded to the Bounce probe and it was almost two days after I sent the probe and it's finally disappeared so she's no longer pouncing some people

--

Bob Bellizzi


moderated Re: Site updates #changelog

 

On Sat, Oct 10, 2020 at 9:16 AM Andy Wedge <andy_wedge@...> wrote:
On Sat, Oct 10, 2020 at 05:02 AM, Mark Fletcher wrote:
SYSADMIN: More work to bring up the second email server; working to get Microsoft to stop rate-limiting it.
That may explain why I'm getting notifications to approve pending messages and memberships hours after I've already seen and done them via the web.  My last membership approval was done at 22:05 on Friday night and the email notification saying it had been requested arrived at 14:06 on Saturday (all times BST).


That could be. No new email was being sent via the new email server this past weekend. I turned it back on this morning, and it appears Microsoft is no longer throttling it. Fingers crossed.

Mark 


moderated Re: Why doesn't Hard bounce go away when a bounce probe is successful? #misc

 

On Mon, Oct 12, 2020 at 04:03 AM, Chris Jones wrote:
I have not been able to find it in the Members' Manual.
It used to be in the Help pages, prior to all the manuals. Is it gone now? I have not yet tried to nagivate the manuals.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Why doesn't Hard bounce go away when a bounce probe is successful? #misc

 

If course “successful” means the user has to have clicked on the link to unbounce themselves;) Which is why I asked Bob how he knew it had been siccessful. There would have been a log entry “is no longer bouncing.”


On Oct 12, 2020, at 4:03 AM, Chris Jones via groups.io <chrisjones12@...> wrote:

On Mon, Oct 12, 2020 at 11:43 AM, Duane wrote:
It's my understanding that successful delivery of a bounce probe doesn't unbounce the account.  The receiver also has to click on the link in the message to verify receipt.
My understanding as well. However, while this point is made in the Owners' Manual I have not been able to find it in the Members' Manual.

If others concur with this observation then "one for Nina", perhaps.

Chris

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Why doesn't Hard bounce go away when a bounce probe is successful? #misc

Chris Jones
 

On Mon, Oct 12, 2020 at 11:43 AM, Duane wrote:
It's my understanding that successful delivery of a bounce probe doesn't unbounce the account.  The receiver also has to click on the link in the message to verify receipt.
My understanding as well. However, while this point is made in the Owners' Manual I have not been able to find it in the Members' Manual.

If others concur with this observation then "one for Nina", perhaps.

Chris


moderated Re: Why doesn't Hard bounce go away when a bounce probe is successful? #misc

Duane
 

On Sun, Oct 11, 2020 at 11:08 PM, Bob Bellizzi wrote:
when I sent a bounce probe and it's successful
It's my understanding that successful delivery of a bounce probe doesn't unbounce the account.  The receiver also has to click on the link in the message to verify receipt.

Duane


moderated Re: Why doesn't Hard bounce go away when a bounce probe is successful? #misc

 

It should turn it off. Do you know it's successful because you see a log entry saying " is no longer bouncing"? If not, how do you know it's successful?
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Message Cam Be Approved While Another Owner is Rejecting #bug

 

On Sun, Oct 11, 2020 at 09:07 PM, Ed Moser wrote:
 
Why can't this be done not just when someone edits a message, but also when they what to reject the message
That's what I've suggested. You can do that with a pending member (you hit the "claim" button). The suggestion is that there should be a similar feature for pending messages. There would still be an issue with moderator actions via email. But it seems that there should be some finagling possible to accomplish the claiming via email as well.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Why doesn't Hard bounce go away when a bounce probe is successful? #misc

Bob Bellizzi
 

I have a couple of recent Hard Bouncing members at Bellsouth (yeah, I know it's Yahoo hosting) and when I sent a bounce probe and it's successful it doesn't turn off the Red B.  Shouldn't it?

--

Bob Bellizzi


moderated Re: Message Cam Be Approved While Another Owner is Rejecting #bug

Ed Moser
 

Bruce
 
I have seen the claim notice, that implies that there is some kind of field on the message that has been turned on to mark the claim.  
 
Why can't this be done not just when someone edits a message, but also when they what to reject the message? 
 
Ed Moser


moderated Re: Message Cam Be Approved While Another Owner is Rejecting #bug

 

On Sun, Oct 11, 2020 at 06:20 PM, Bruce Bowman wrote:
Pretty sure here that claiming a message will at least keep someone else from approving it via email. You can only "jump the claim" via the web interface.
Weird. I wonder why that should be. I hope it's well-documented. Even better if it could be made consistent. ;)
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Message Cam Be Approved While Another Owner is Rejecting #bug

Bruce Bowman
 

On Sun, Oct 11, 2020 at 05:09 PM, J_Catlady wrote:
If you start to edit a pending message, it will show up in the pending message list as "claimed" by you. That doesn't prevent other moderators from acting on it, but does give them a heads up.
Pretty sure here that claiming a message will at least keep someone else from approving it via email. You can only "jump the claim" via the web interface.

Not sure if this helps the OP, but wanted to throw that out there.

Regards,
Bruce


moderated Re: Message Cam Be Approved While Another Owner is Rejecting #bug

 

Some groups designate a single moderator to be in charge at any given time.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Message Cam Be Approved While Another Owner is Rejecting #bug

Duane
 

On Sun, Oct 11, 2020 at 01:59 PM, Ed Moser wrote:
We get notification that a message is waiting approval.
 
I go to the message and select Reject.  While I am composing my rejection notice another Owner can approve the message.
There's no way to resolve this, especially If one owner is using email and another is going online.  I don't know of any way to control that outcome. As J said, for online, to claim you could hit edit, then immediately cancel so no changes are made, then create a rejection message.  Many groups that have multiple owner/mods will designate one to handle things, sometimes per 'shift', sometimes per day/week/month.  It can delay some approvals, but prevents the situation you have.

Duane


moderated Re: Message Cam Be Approved While Another Owner is Rejecting #bug

 

You can "claim" a message, but at this point, that can only be done indirectly, by starting to edit it. If you start to edit a pending message, it will show up in the pending message list as "claimed" by you. That doesn't prevent other moderators from acting on it, but does give them a heads up.

Unfortunately, you can't "claim" a message directly, like you can a pending member. Expanding that to pending messages seems like a good idea.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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