1. main@beta.groups.io
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locked Re: Merging threads

Linda
 

Hi Nikolay,
I've had success merging threads.  In Thread View, click on Start Merge, then click on Merge Into of the other thread you want to combine.  Is that what you did?
Linda

Sent: Thursday, February 26, 2015 4:12 PM
Subject: [beta] Re: Merging threads

Merging killed threads for me. It show one message, when I click on it, it goes to the homepage.

locked Re: Merging threads

Nikolay Kolev
 

Merging killed threads for me. It show one message, when I click on it, it goes to the homepage.
locked Delivery Notification: Delivery has failed

christopher hallsworth <challsworth2@...>
 

A list I have just subscribed to had a pending application which I had to fill out. It looks like the owners/moderators did not get my response as per the below message. As you can see, this forward has been edited to not personally identify anybody either by name or email address.

Begin forwarded message:

This report relates to a message you sent with the following header fields:

 Message-id: <54EECA5F.6090708@...>
 Date: Thu, 26 Feb 2015 07:25:19 +0000
 From: 
 To:

Subject: Re: Pending Application

Your message cannot be delivered to the following recipients:

 Recipient address: ignore@groups.io
 Reason: SMTP transmission failure has occurred
 Diagnostic code: smtp;500 Error: bad address
 Remote system: dns;web01.groups.io (TCP|17.172.81.3|33101|66.175.222.12|25) (groups.io ESMTP ready)

Original-envelope-id: 0NKD0098QBA7MX10@...
Reporting-MTA: dns;st11p00mm-asmtp004.mac.com (tcp-daemon)
Arrival-date: Thu, 26 Feb 2015 07:25:20 +0000 (GMT)

Original-recipient: rfc822;ignore@groups.io
Final-recipient: rfc822;ignore@groups.io
Action: failed
Status: 5.0.0 (SMTP transmission failure has occurred)
Remote-MTA: dns;web01.groups.io (TCP|17.172.81.3|33101|66.175.222.12|25)
(groups.io ESMTP ready)
Diagnostic-code: smtp;500 Error: bad address

From:
Subject: Re: Pending Application
Date: 26 February 2015 07:25:19 GMT
To:




On 26/02/2015 07:24, Maheens-Support-Group Group wrote:
Hello, and thank you for your interest in joining Maheen's Support Group.

Before I approve or reject your subscription accordingly, please fill out this short questionnaire so I can identify you. This is for the benefit of this list and its members.

1. What is your name?

2. Where do you come from? I.E. United Kingdom

3. What are your reason(s) for joining.

Thank you very much, this would be really appreciated.

Kindest regards

Group owner
locked Re: Merging threads

Shal Farley
 

Mark,

Yeah, it's just date ordered. In the database we don't currently
track parent/child relationships for messages. Of course it's all
still there in the raw emails.
That's a consistent and defensible implementation. It may have "surprised" me only because I had the cut/paste metaphor too strongly in mind. But naming the function "Merge Into" is a good clue, and from it I should have anticipated the result.

I think perhaps that a view option for hierarchical threading could show the result in the way I expected, giving members an alternate way of following the conversation.

Do you think that'd be a popular use case? I guess I figured that
merging would normally happen pretty quickly after a split..
My thought was that "pretty quickly" might be a fair number of messages in a busy group with light moderation. But no, I don't think it will often be a big issue.

Sigh Reddit. :-)
Yes, well, you needn't copy a format that you dislike.

Or maybe I should go read at Reddit for a while, perhaps that will make it obvious to me why you cite it.

Perhaps the Split function needs to have some smarts and offer the
user the option of plucking the sub-thread (using the logic of the
original message Subject and in-reply-to references) versus all
messages past this point in the thread as displayed.
Hmm, that could be interesting.
Another way of giving the moderator this choice is to have the split affordance in both a hierarchy-sorted view and in the temporal-sorted view. That covers both natural meanings of "this message and those that follow it."

-- Shal
locked Re: #suggestion

Frances
 

Hi

I tested this and it works fine. Guess it is just the label!

Frances

On Feb 26 15, at 2:01 PM, Linda Star-Freedman <donlin2@...> wrote:

Agreed.  Delete from List would sound better.  
Linda
locked Re: #suggestion

Linda
 

Agreed.  Delete from List would sound better. 
Linda

From: Frances
Sent: Thursday, February 26, 2015 1:59 PM
Subject: Re: [beta] #suggestions #invitations

Aw, I didn’t try that because Rescind sounds bad!

Frances

On Feb 26 15, at 1:57 PM, Linda Star-Freedman <donlin2@...> wrote:

Hi Frances,
You can "rescind" the invitation to remove it from the list.  It won't affect the membership of folks who have joined.
Linda

From: Frances
Sent: Thursday, February 26, 2015 1:52 PM
Subject: [beta] #suggestions #invitations

[Edited Message Follows]
It would be nice if owners could delete invitations that have been accepted or no longer needed. At this point, I have a bunch of invitations where the invitee joined the group and one where the member opted to use a different primary email address - I sent a second invitation to accomplish this. Of course, most would now appear in the members list after they accepted.
Frances
locked Re: #suggestion

Frances
 

Aw, I didn’t try that because Rescind sounds bad!

Frances

On Feb 26 15, at 1:57 PM, Linda Star-Freedman <donlin2@...> wrote:

Hi Frances,
You can "rescind" the invitation to remove it from the list.  It won't affect the membership of folks who have joined.
Linda

From: Frances
Sent: Thursday, February 26, 2015 1:52 PM
Subject: [beta] #suggestions #invitations

[Edited Message Follows]
It would be nice if owners could delete invitations that have been accepted or no longer needed. At this point, I have a bunch of invitations where the invitee joined the group and one where the member opted to use a different primary email address - I sent a second invitation to accomplish this. Of course, most would now appear in the members list after they accepted.
Frances
locked Re: #suggestion

Linda
 

Hi Frances,
You can "rescind" the invitation to remove it from the list.  It won't affect the membership of folks who have joined.
Linda

From: Frances
Sent: Thursday, February 26, 2015 1:52 PM
Subject: [beta] #suggestions #invitations

[Edited Message Follows]

It would be nice if owners could delete invitations that have been accepted or no longer needed. At this point, I have a bunch of invitations where the invitee joined the group and one where the member opted to use a different primary email address - I sent a second invitation to accomplish this. Of course, most would now appear in the members list after they accepted.

Frances
locked Re: Merging threads

Mark Fletcher
 

On Wed, Feb 25, 2015 at 2:04 PM, Shal Farley <shal@...> wrote:

 I don't think you need the confirmation dialog, as no real action is taken until you "Merge Into".

Yeah, I was unsure about that. I have removed the dialog.

 

 Oh, I didn't expect this: the merged thread is sorted into temporal order (or perhaps message # order) for display. I thought the segment I started with would be appended onto the end of the one I merged into.

Yeah, it's just date ordered. In the database we don't currently track parent/child relationships for messages. Of course it's all still there in the raw emails.

 
This could get interesting when merging two parts of a thread that diverged and were posted in parallel for a while before the moderator put them back together. To the extent that members quote for context (as email users tend to) that will work fine. To the extent that members were posting from the web site without quotes it could get interesting. The antecedent to someone's "I agree." post may become unclear.

Do you think that'd be a popular use case? I guess I figured that merging would normally happen pretty quickly after a split..

 
Of course that's a problem anyway in a multi-user message board that fails to show message reply-to relationships...
*cough* https://groups.io/org/groupsio/beta/thread/9671#366

Sigh Reddit. :-)

 
Perhaps the Split function needs to have some smarts and offer the user the option of plucking the sub-thread (using the logic of the original message Subject and in-reply-to references) versus all messages past this point in the thread as displayed.

Hmm, that could be interesting.

Thanks for the feedback!

Mark
locked #suggestion

Frances
 
Edited

It would be nice if owners could delete invitations that have been accepted or no longer needed. At this point, I have a bunch of invitations where the invitee joined the group and one where the member opted to use a different primary email address - I sent a second invitation to accomplish this. Of course, most would now appear in the members list after they accepted.

Frances
locked Re: Email command to turn digest mode on or off?

Mark Fletcher
 

On Sat, Feb 21, 2015 at 11:22 PM, christopher hallsworth <challsworth2@...> wrote:
Hi all,
With other group providers, it is possible to turn digest mode on or off simply by sending a command by email to the list server. Same is true for no mail. Can this be implemented in groups.io? Someone tried to do this on our The Tech Zone list, prompting me to send this suggestion.
Thank you, I look forward to any comments on this.


We now support the following email commands:

groupname+help
groupname+single
groupname+digest
groupname+special
groupname+nomail

Thanks,
Mark 
locked Site updates #changelog

Mark Fletcher
 

Changes to the site today:

  • Launched thread merge feature.
  • Digest messages now include links to attachments in the messages.
  • Added spacing in message footers.

Mark
locked Re: Icons on homepage on small screen have duplicates

Duane
 

Some suggestions, but may not be the best choices depending on what you have planned for other areas. I'll list them in pairs for Off and On.

toggle-off
toggle-on

toggle-left
toggle-right

heart-o
heart

minus-square
plus-square

arrow-circle-o-left
arrow-circle-o-right

hand-o-left
hand-o-right

Duane
locked Re: Merging threads

Shal Farley
 

Mark,

Go to the thread view for your group. As the owner or moderator with
archive editing permissions, you'll see 'Start Merge' links with
every thread. Click on, and you'll get a dialog confirming you'd like
to start a merge. Click ok.
I don't think you need the confirmation dialog, as no real action is taken until you "Merge Into".

Click the thread you'd like to merge into, and you'll get a dialog
asking you to confirm this. Once you do, the threads will be combined.
Oh, I didn't expect this: the merged thread is sorted into temporal order (or perhaps message # order) for display. I thought the segment I started with would be appended onto the end of the one I merged into.

This could get interesting when merging two parts of a thread that diverged and were posted in parallel for a while before the moderator put them back together. To the extent that members quote for context (as email users tend to) that will work fine. To the extent that members were posting from the web site without quotes it could get interesting. The antecedent to someone's "I agree." post may become unclear.

Of course that's a problem anyway in a multi-user message board that fails to show message reply-to relationships...
*cough* https://groups.io/org/groupsio/beta/thread/9671#366

You can split a thread into two, and then merge the two parts back
together, and it's like nothing happened.
The strict temporal view could also get real interesting if you make a mistake and need to back-out a merge.

Perhaps the Split function needs to have some smarts and offer the user the option of plucking the sub-thread (using the logic of the original message Subject and in-reply-to references) versus all messages past this point in the thread as displayed.

-- Shal
locked Re: Icons on homepage on small screen have duplicates

Mark Fletcher
 

On Tue, Feb 24, 2015 at 6:01 AM, Chris Leong <walkraft@...> wrote:
You can see the duplicates if you look at the screenshot. Ideally each function should use a different icon. http://imgur.com/ohy2Smu
_._,_._,_
It's a problem, one that was mitigated by having a tooltip explaining the function. But I had to take the tooltips out because they were interfering with screen readers. I'm not sure what other icons could be used (if you're especially motivated, we use Font Awesome icons, at http://fortawesome.github.io/Font-Awesome/icons/ , if you'd like to suggest some replacements).

Thanks,
Mark 
locked Merging threads

Mark Fletcher
 

Hi All,

I just pushed the changes so that you can merge threads. I can't say I'm completely satisfied with the way the user interface currently works, and would appreciate any suggestions you may have. Here's how it works:

Go to the thread view for your group. As the owner or moderator with archive editing permissions, you'll see 'Start Merge' links with every thread. Click on, and you'll get a dialog confirming you'd like to start a merge. Click ok. Then the links for other threads will change to 'Merge Into'. Click the thread you'd like to merge into, and you'll get a dialog asking you to confirm this. Once you do, the threads will be combined.

If you start the process and then visit the thread view of another group, everything is reset, and you start over.

You can split a thread into two, and then merge the two parts back together, and it's like nothing happened.


Thanks,
Mark
locked Re: Site Updates #changelog

Mark Fletcher
 

On Tue, Feb 24, 2015 at 9:55 AM, pnrfan@... <pnrfan@...> wrote:

I'm a group owner and I'm not seeing Split as an option.


It only shows up in threads with more than one message, and it's only an option starting with the second message in a thread.


Mark 
locked Re: Site Updates #changelog

Trish
 

Mark,

I'm a group owner and I'm not seeing Split as an option.

Trish

On Tue, Feb 24, 2015 at 12:01 PM, Mark Fletcher <markf@corp.groups.io> wrote:
On Tue, Feb 24, 2015 at 5:50 AM, Chris Leong <walkraft@...> wrote:
How does thread splitting work?


locked Re: Site Updates #changelog

Mark Fletcher
 

On Tue, Feb 24, 2015 at 5:50 AM, Chris Leong <walkraft@...> wrote:
How does thread splitting work?
_._,_._,_

When viewing a thread, where you'd have Reply, Edit, Delete, there's now Split (assuming you have the correct permissions). Click that, and a dialog pops up telling you what will happen and asking for a subject of the newly split off thread. 


Mark
locked Icons on homepage on small screen have duplicates

Chris Leong
 

You can see the duplicates if you look at the screenshot. Ideally each function should use a different icon. http://imgur.com/ohy2Smu
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