Date   

moderated Move Default Sub Settings onto Main Settings Page #suggestion

Bruce Bowman
 

Many creators of new groups fail to fill out the Default Sub Settings. Later, when they discover that all their current subscribers are on the "wrong" time zone (or whatever), they find themselves needing to retroactively (and painstakingly) fix this setting for everybody, one by one.

To head that off, I suggest that Default Sub Settings be moved to its own block within the main group Settings page...or if not all of it, at least those portions that relate to time and date.

Thanks for your consideration.

Bruce


moderated Re: Problem with Time Change for Digest #bug

Ann Wild
 

Mark, I just changed the timezone to EST for my own account and for the Default Sub Settings for the group, but the latter only applies to new users.  Is there no way to reset the timezone for the group?  I, unfortunately, missed changing PST to EST in the Default Sub Settings when I set up the group.  The real issue is this: Is there anything I can do to make the 6 AM digest come out at 6 AM EST for all our group members? Thanks.


moderated Re: Problem with Time Change for Digest #bug

 

On Wed, Mar 4, 2020 at 11:47 AM Ann Wild via Groups.Io <annlwild=aol.com@groups.io> wrote:
In a recent change, Mark wrote, "Now, we force a digest to be created at 6AM local time for each subscriber, based on their timezone...."  That, however, is not happening for us in the EST time zone.  The last three digests we have gotten have been time-stamped after 9 AM EST, which appears they were sent out on PST time, not EST local time. 

Please check to make sure that your timezone is set to EST. You can do that through the Preferences page in your Account.
 

Prior to the change, the digest that was sent out at 10:30 PST would be time-stamped for us around 3:40 AM EST, which was 5, not 3, hours ahead. I never figured that out given that individual messages are always posted intermediately.
_._,_._,_
It was arriving around 3:40 AM EST because the process that forced digest generation was taking hours to complete (it started at 10:30PM PST). Switching to this new system, along with a bunch of optimizations I did means that digests should go out pretty close to on the hour that they're forced.

Thanks,
Mark 


moderated Problem with Time Change for Digest #bug

Ann Wild
 

In a recent change, Mark wrote, "Now, we force a digest to be created at 6AM local time for each subscriber, based on their timezone...."  That, however, is not happening for us in the EST time zone.  The last three digests we have gotten have been time-stamped after 9 AM EST, which appears they were sent out on PST time, not EST local time. 
 
Our group has a lot of early risers and posters, so the new later digest after 9 AM EST is a problem.  If it were to arrive close to 6 AM, as I thought it would based on Mark's change, that would fine.  But that's not happening, and we are getting fewer messages.
 
Prior to the change, the digest that was sent out at 10:30 PST would be time-stamped for us around 3:40 AM EST, which was 5, not 3, hours ahead. I never figured that out given that individual messages are always posted intermediately.


moderated Storage usage colors #suggestion

Duane
 

I'd like to see the Help page updated to show which colors will represent the various amounts of storage used, maybe a short color bar beside the item name (or even surround the name with the color, like a hashtag).  [I realize that if not much space is used for a specific item that it may not show on the group's Usage/Upgrade/Billing page in the bar.]  I've been able to figure out some, but a couple aren't being used on my groups:

Files - Dark Green
Photos - Dark Blue
Images in databases - ???
Images in wiki pages - ???
Message attachments - Light Blue

Thanks,
Duane


moderated Re: Default database view #done #suggestion

dave w
 

Is this the wrong place to suggest that the user 'Action' buttons should be at the top of the table?

Wanting to give instructions to non literate users is a lot easier when they dont have to scroll to the bottom of page.
Placement may make sense for experienced users, but raw amateurs don't follow quickly.
Thanks
davew


moderated Re: Search Function - Search Options Available From All Pages #suggestion

Bill Hazel
 

While in a discussion on GMF about searching and including the Official Help page in the results, it occurred to me that it could be added as a default option in the drop-down menu at the groups.io level so it would show up on every page.

I'm usually pretty aware of what's on a webpage but it took me nearly 3 months to really figure out that the Official Help page was a completely different source of information and I've looked for help a lot!

The only reason I did figure it out is I kept finding links to it in messages.

Bill


moderated Re: File uploaded dates incorrect #bug

 

On Mon, Mar 2, 2020 at 10:04 PM Andy W <andy_wedge@...> wrote:

it seems the majority of my files are showing an uploaded date of 7-Feb (2020) when they were actually uploaded in 2019. I'm wondering if it had something to so with a #changelog entry from 12-Jan:

The Feb 7th updated date was an unintended side effect of a change I made to optimize our ability to re-index files when regenerating a search cluster. Sorry about that, it's not something that should happen again.


Mark


moderated Re: After deleting member, that member can't request re-subscription (gets "That email addr already registered") #bug

 

On Tue, Mar 3, 2020 at 9:23 AM Jim Avera <jim.avera@...> wrote:
On Mon, Mar 2, 2020 at 01:50 PM, Duane wrote:
AFTER they log in, they should click the Apply for membership button.  All appears to be working as it should be.
No, the user was offered an "Apply for Membership" button, and clicking it should apply for membership. 

I just tested this. Click the Apply button, enter your (existing) email address, and it comes back with an error saying that email address exists and that you need to Log In. Clicking the Log In link in that error message gets you to the login screen, where after you enter your password, the group application flow continues as if you had previously been logged in, and your application is submitted. Is this not what you saw?

 
OTOH, one valid reason to force the user to login to the old account, would be if simply having a GIO account is intended to prevent anyone else from submitting subscription requests in your name.  That's nice, but I would rather there be an explicit "Lock out new subscription requests while not logged in" feature; because doing that by default leads to an unpleasant experience for naive users.

I'm not saying the current Join flow is the best, and I'm certainly open to suggestions for improving it, but having an option and defaulting it to allowing any rando to use your email address to apply to any group is a recipe for abuse.


Thanks,
Mark 


moderated Re: After deleting member, that member can't request re-subscription (gets "That email addr already registered") #bug

Jim Avera
 

On Mon, Mar 2, 2020 at 01:50 PM, Duane wrote:
AFTER they log in, they should click the Apply for membership button.  All appears to be working as it should be.
No, the user was offered an "Apply for Membership" button, and clicking it should apply for membership. 

Whether or not an old account exists, the subscription-confirmation process is the same, i.e. a request is sent to the owner/moderators, who approve it, and the user gets a Welcome email back.  

Making them log into their old GIO account, which they probably don't know exists and don't care about, makes a simple operation complicated and unintelligible for non-tech-savvy people (which describes many people likely to join my group, sad to say).

OTOH, one valid reason to force the user to login to the old account, would be if simply having a GIO account is intended to prevent anyone else from submitting subscription requests in your name.  That's nice, but I would rather there be an explicit "Lock out new subscription requests while not logged in" feature; because doing that by default leads to an unpleasant experience for naive users.

-Jim


moderated Re: Subscriptions to Gio Calendars No Longer Syncing #bug

Chadwick Stelzl-KD5UMO
 

Looking good here too. 

Thanks for being one the smart guys. 

Chadwick Stelzl-KD5UMO 

On Mar 3, 2020, at 10:08, Kenny Paul <kpaul@...> wrote:

Hi Mark,
That seems to have done the trick. Everything appears to be populated this morning on both our Confluence calendar and on my G-cal.  I'll ask the community to veryfy thier respective meetings but it looks good to me,

Thank you for the quick turn-around on this. :-)
-kenny
--
Kenny Paul, Technical Program Manager for ONAP
The Linux Foundation
Pacific Time Zone


moderated Re: Subscriptions to Gio Calendars No Longer Syncing #bug

Kenny Paul
 

Hi Mark,
That seems to have done the trick. Everything appears to be populated this morning on both our Confluence calendar and on my G-cal.  I'll ask the community to veryfy thier respective meetings but it looks good to me,

Thank you for the quick turn-around on this. :-)
-kenny
--
Kenny Paul, Technical Program Manager for ONAP
The Linux Foundation
Pacific Time Zone


moderated Re: After deleting member, that member can't request re-subscription (gets "That email addr already registered") #bug

Duane
 

On Mon, Mar 2, 2020 at 03:50 PM, Duane wrote:
BTW, this is the type of question that should be addressed on GMF since it's not a bug, nor a suggestion.
I feel like I should clarify this.  That should really say "could be addressed...".  At the same time, I can see where it could be interpreted as a suggestion (though Mark approved it as a bug) - make the information more clear to the user that they need to apply after logging in when they already have an account.

I also feel like I need to apologize for possibly giving the impression that I was speaking for GIO in my reply.  It was a personal opinion and I didn't state that.

Duane


moderated Dynamic sizing of monthly calendar view #suggestion

Andy Wedge
 

In many cases when looking at the calendar in Monthly view mode the entire bottom line of the grid is actually for the following month. I suspect this is due to the grid size being fixed at 7x6 so it is just being filled in rather leaving empty spaces.

Can this be changed so it doesn't display any more lines than needed for the month you are viewing?

Andy


moderated File uploaded dates incorrect #bug

Andy Wedge
 

Hi,

it seems the majority of my files are showing an uploaded date of 7-Feb (2020) when they were actually uploaded in 2019. I'm wondering if it had something to so with a #changelog entry from 12-Jan:

  • CHANGE: Display the updated date in the 'Uploaded' column in the files section.
Many of these files won't have been updated since they were created (uploaded) in Groups.io so there would be no updated value to display. In which case I think the creation date should be used.

Andy


moderated Re: After deleting member, that member can't request re-subscription (gets "That email addr already registered") #bug

Duane
 

On Mon, Mar 2, 2020 at 03:09 PM, Jim Avera wrote:
If they click the "Log In" link they are prompted for a password, then logged in but have "no subscriptions"
AFTER they log in, they should click the Apply for membership button.  All appears to be working as it should be.  BTW, this is the type of question that should be addressed on GMF since it's not a bug, nor a suggestion.

Duane


moderated Re: Calendar ICS file changes #update

 

On Mon, Mar 2, 2020 at 01:09 PM, Chadwick Stelzl-KD5UMO wrote:

The group owner’s forum said I didn’t submit a big report here. I did email you direct as instructed above.

Our group ICS file is not writing any info to it since the update. Is there a new setting for export or something I missed?

If this still doesn't work after the fix I just pushed, please send a new report to beta.

Thanks, Mark


moderated Re: Calendar ICS file changes #update

Chadwick Stelzl-KD5UMO
 

#bug #calendar

The group owner’s forum said I didn’t submit a big report here. I did email you direct as instructed above. 


Our group ICS file is not writing any info to it since the update. Is there a new setting for export or something I missed? 



moderated After deleting member, that member can't request re-subscription (gets "That email addr already registered") #bug

Jim Avera
 

1.  Member is deleted by owner using the web interface.
2.  The former member goes to the group home page and clicks "Apply for membership in this group"
3.  Upon entering their email address and clicking "Confirm Email Address", they get an error:

That email address is already registered. To use it, Log In.

If they click the "Log In" link they are prompted for a password, then logged in but have "no subscriptions".


moderated Re: Subscriptions to Gio Calendars No Longer Syncing #bug

 

Hi Kenny,

On Mon, Mar 2, 2020 at 7:35 AM Kenny Paul <kpaul@...> wrote:
ISSUE: Subscriptions from Gio calendars from both G-cal and Confluence have suddenly stopped working for some of our lists and the events have disappeared from people's calendars.  


I've just pushed a fix for an encoding bug in the Organizer line of ICS files. That was causing the files to error out of G-cal. I don't have access to Confluence, so I can't test that. Please let me know if this fixes the issue.

Thanks,
Mark