Date   

locked Re: after transfer, member having trouble creating password

Frances
 

Hi

I see in the GroupManagers group that the transferee should use the change password option to create their password. My group members are unlikely to want to use Facebook or Google login. I am adding that to my welcome message.

Frances


locked Re: after transfer, member having trouble creating password

 

Thanks. I think all are possibilities except #3. Mark has explicitly said that the transfer email goes to everyone, no matter what their subscription option.

J


locked Re: after transfer, member having trouble creating password

Sylvester <sylvester2007dc@...>
 

Here are a couple of thoughts on this:
1.  If the member is 'bouncing' 
2.  If Members ISP is blocking
3.  If they have their email preferences set to 'No Mail' or Digest for the group
4.  If Some members don't know where or how to check their Spam Junk folder
5.  If the member is using Apple devices, for instance, I use Apple devices and my Apple mail did not pick up any of the groups.io message the got diverted to Spam/Junk; however I decided to go to hotmail.com and check my junk folder their and guess what I found😀😀😀😀everything, all owner notifications I was missing😀😀😀😀
Just my thoughts, discoveries, and ?s

Diane

Sent from my iPhone

On Jan 17, 2016, at 10:39 AM, J_catlady <j.olivia.catlady@...> wrote:

Yes, there's a separate email from Mark. Not sure whether it comes from transfer [at] groups.io or support [at] groups.io. Apparently quite a few people can't find it. We need to ask them to check their spam. I haven't figure out yet why they can't find it...

Right now, we have a worsening situation where yet another person reset the password using the other person's link. She then posted, for the entire group to see, the password she set it to instead of communicating with the person offlist about it. She then apologized for that - always using email, so that the password is now proliferating through emails. 

What a fiasco!

On Sun, Jan 17, 2016 at 7:28 AM, Frances <travel@...> wrote:

Is there a default transfer email that is different from the welcome email? I did edit the one that is sent when someone joins my group. (It's in Notices.)

Is the transfer email editable? Can I see what it says so that the welcome notice agrees with it? 

Thanks.



locked Group Name In Banner #suggestion

 

I oftentimes have multiple Groups.io groups open at the same time in separate tabs of my browser.

Quickly figuring out which tab goes to which group could be made much easier and would be much simpler if the group's name appeared in larger type on the dark gray / black banner that goes across the top of the page and starts with the Groups.io logo followed by Your Groups followed by FInd or Create a Group followed by a large expanse of empty gray followed by the user's name.

Right now as I type this post the name of the group that the tab is opened to is in small blue type on a nearly white banner and is followed by a slash and then the word Post in dark gray.  If one was new to Groups.io it would be somewhat difficult to find;  certainly the group's name is deserving of a little more focus on the group's pages?

I realize this doesn't rank up there with the most pressing of issues, it's just something that would make the user experience easier and it would give the pages a more homogenized group look and feel to have the group's name more prominently displayed on its pages.

Thanks for considering this, Mark!

Best,

Mark Bielecki

 



locked Re: after transfer, member having trouble creating password

 

Yes, there's a separate email from Mark. Not sure whether it comes from transfer [at] groups.io or support [at] groups.io. Apparently quite a few people can't find it. We need to ask them to check their spam. I haven't figure out yet why they can't find it...

Right now, we have a worsening situation where yet another person reset the password using the other person's link. She then posted, for the entire group to see, the password she set it to instead of communicating with the person offlist about it. She then apologized for that - always using email, so that the password is now proliferating through emails. 

What a fiasco!

On Sun, Jan 17, 2016 at 7:28 AM, Frances <travel@...> wrote:

Is there a default transfer email that is different from the welcome email? I did edit the one that is sent when someone joins my group. (It's in Notices.)

Is the transfer email editable? Can I see what it says so that the welcome notice agrees with it? 

Thanks.



locked Re: after transfer, member having trouble creating password

Frances
 

Is there a default transfer email that is different from the welcome email? I did edit the one that is sent when someone joins my group. (It's in Notices.)

Is the transfer email editable? Can I see what it says so that the welcome notice agrees with it? 

Thanks.


locked Re: DISASTER!!!

 

I thoroughly agree. All my little complaints and 'bug reports' and 'suggestions' should be taken in the context of pent-up demand for someone who actually •responds•. And now, with Mark responding in a way that's beyond my wildest imagination, I am greedy. I am just so •starving• for a response for so •long• (from Yahoo) thst I'm taking it all out here, on poor Mark. So I echo these sentiments 110%.
J

Sent from my iPhone

On Jan 17, 2016, at 6:09 AM, Mark Bielecki via Groups.io <msb05001@...> wrote:

On Sat, Jan 16, 2016 at 06:04 pm, weebeequilting wrote:

Mark,

Thank you so much for responding so quickly to this request.  I'm sure it was a lot of work for you and just know it is very much appreciated.  I feel less vulnerable now.  I am so impressed with how quickly you respond to requests for enhancements and changes.  It is so refreshing after dealing with Yahoo for so many years.  Thank you again for making this very helpful change.

 

Janice Bahrt

New Statler Siblings Group

A group of Long Arm Quilters using Computer Assisted Machines (robotics)

=== WHAT WE GROUPS.IO GROUP OWNERS SHOULD COME AWAY FROM THE PHOTO DISASTER APPRECIATING ===

To Mark Fletcher, the Groups.io team, and all of the Groups.io group owners,

Everything Janice wrote in her post that I'm responding to strikes a chord within me as I read it (take a moment and re-read it!).

When I read about the numerous problems that are happening in Groups.io,, and all of the new product idiosyncrasies that are being discovered and having to be dealt with on a daily basis, one thing keeps popping up in my mind:

It's OK.  This guy Mark and his team have their act together and unlike Yahoo! Groups they care about their product and want it to be fixed, they respond to requests for help and they do so in a quick, timely, and efficient manner, they respond to help requests with responses that actually have something to do with the original help message, they fix the problems being discussed quickly and usually the first time and in the process usually don't turn other non-problems into problems, and they clearly actually do care about this product and the group owners and users.  Plus they're doing all of this with what must be a team that's miniscule compared to the Yahoo! Groups' Neo non-help team and non-coders, they're doing it without any real current revenue (no ads, probably very little in paid subscriptions as of yet), and they're doing all of this with what appears to be a happy face and good dispositions.  I am always left feeling confident that whatever problems that are discovered will be addressed in a professional and timely manner, rather than being left with the ongoing feeling of resignation and despair as I do with Yahoo! Groups as it goes further and further downhill with no expectation of it ever being fixed.  

As they would say in some of the awful R rated movies that my teenage sons watch, "These guys are f***ing awesome!"

I just want to let Mark and his team know how much I sincerely appreciate how they're saving the years of time and effort many of us Yahoo! Groups owners have put into our Yahoo! Groups.  I think that without exception all of us Yahoo! Groups owners know that Yahoo! Groups is a sinking ship with bubblegum in the hull holes and that it's just a matter of time before there are more holes than there is bubblegum or before Yahoo! just pulls the bubblegum plugs and lets the ship sink into oblivion.

So I'll end this with a "Thank you so very much for all you've done and all you do, both Mark and his team;  we Groups.io owners appreciate your work and dedication and are 100% behind you, even when there are hiccups and stumbles.  Keep up the good work!"

I encourage all Groups.io owners to take a moment and give Mark and his team a well deserved electronic pat on the back and thank you as well.  I'm sure it actually does have meaning and value for the people who are probably working themselves ragged on our behalf.

Best,

Mark Bielecki

   


      




locked Re: DISASTER!!!

Duane
 

On Sun, Jan 17, 2016 at 06:09 am, Mark Bielecki <msb05001@yahoo.com> wrote:

It's OK.  This guy Mark and his team
(snipped)
Best,

Mark Bielecki
Unless something has changed recently, I believe that Mark IS the team. <grin> I agree with your sentiment 100% and wish IO the success it deserves.

Duane


locked Re: DISASTER!!!

 

On Sat, Jan 16, 2016 at 06:04 pm, weebeequilting wrote:

Mark,

Thank you so much for responding so quickly to this request.  I'm sure it was a lot of work for you and just know it is very much appreciated.  I feel less vulnerable now.  I am so impressed with how quickly you respond to requests for enhancements and changes.  It is so refreshing after dealing with Yahoo for so many years.  Thank you again for making this very helpful change.

 

Janice Bahrt

New Statler Siblings Group

A group of Long Arm Quilters using Computer Assisted Machines (robotics)

=== WHAT WE GROUPS.IO GROUP OWNERS SHOULD COME AWAY FROM THE PHOTO DISASTER APPRECIATING ===

To Mark Fletcher, the Groups.io team, and all of the Groups.io group owners,

Everything Janice wrote in her post that I'm responding to strikes a chord within me as I read it (take a moment and re-read it!).

When I read about the numerous problems that are happening in Groups.io,, and all of the new product idiosyncrasies that are being discovered and having to be dealt with on a daily basis, one thing keeps popping up in my mind:

It's OK.  This guy Mark and his team have their act together and unlike Yahoo! Groups they care about their product and want it to be fixed, they respond to requests for help and they do so in a quick, timely, and efficient manner, they respond to help requests with responses that actually have something to do with the original help message, they fix the problems being discussed quickly and usually the first time and in the process usually don't turn other non-problems into problems, and they clearly actually do care about this product and the group owners and users.  Plus they're doing all of this with what must be a team that's miniscule compared to the Yahoo! Groups' Neo non-help team and non-coders, they're doing it without any real current revenue (no ads, probably very little in paid subscriptions as of yet), and they're doing all of this with what appears to be a happy face and good dispositions.  I am always left feeling confident that whatever problems that are discovered will be addressed in a professional and timely manner, rather than being left with the ongoing feeling of resignation and despair as I do with Yahoo! Groups as it goes further and further downhill with no expectation of it ever being fixed.  

As they would say in some of the awful R rated movies that my teenage sons watch, "These guys are f***ing awesome!"

I just want to let Mark and his team know how much I sincerely appreciate how they're saving the years of time and effort many of us Yahoo! Groups owners have put into our Yahoo! Groups.  I think that without exception all of us Yahoo! Groups owners know that Yahoo! Groups is a sinking ship with bubblegum in the hull holes and that it's just a matter of time before there are more holes than there is bubblegum or before Yahoo! just pulls the bubblegum plugs and lets the ship sink into oblivion.

So I'll end this with a "Thank you so very much for all you've done and all you do, both Mark and his team;  we Groups.io owners appreciate your work and dedication and are 100% behind you, even when there are hiccups and stumbles.  Keep up the good work!"

I encourage all Groups.io owners to take a moment and give Mark and his team a well deserved electronic pat on the back and thank you as well.  I'm sure it actually does have meaning and value for the people who are probably working themselves ragged on our behalf.

Best,

Mark Bielecki

   


      




locked Re: ANOTHER DISASTER - a member reset another member's password

 

LOL. I guess all of that makes sense!

On Sat, Jan 16, 2016 at 10:19 PM, Shal Farley <shals2nd@...> wrote:
J,

> The really odd thing, though, was that when *I* clicked on the link
> (which I did, out of curiosity, before the other person did), and then
> just exited the window without doing anything, the next time I went to
> my group the system made me log in again, as if I'd logged out (I
> hadn't).

That's not too odd. In order to complete the password reset the site would need to be accessing the other person's account. Which means it needed to be signed out of yours.

Look at it this way: because the email address associated with that link was not your address, and the system believed that the person clicking the link was that other person, it dared not allow that person access under your account.

> So it seemed to me at that point that when I clicked on the link, it was
> known which account (email address) I was coming from.

It "knew" only the address of the other person. That's who it thought you were.

-- Shal






locked Re: ANOTHER DISASTER - a member reset another member's password

 

J,

The really odd thing, though, was that when *I* clicked on the link
(which I did, out of curiosity, before the other person did), and then
just exited the window without doing anything, the next time I went to
my group the system made me log in again, as if I'd logged out (I
hadn't).
That's not too odd. In order to complete the password reset the site would need to be accessing the other person's account. Which means it needed to be signed out of yours.

Look at it this way: because the email address associated with that link was not your address, and the system believed that the person clicking the link was that other person, it dared not allow that person access under your account.

So it seemed to me at that point that when I clicked on the link, it was
known which account (email address) I was coming from.
It "knew" only the address of the other person. That's who it thought you were.

-- Shal


locked Re: ANOTHER DISASTER - a member reset another member's password

 

J,

In trying to help my transferred member figure out how to reset (or
actually, create) a password, someone in my group posted a link to her
OWN "reset password" link that she received in the transfer email. She
warned people not to click on it since it might reset HER password.
Nobody thought that could actually happen, but unfortunately, it did:
someone else clicked on the link and inadvertently re-set the other
member's password.
Yeah, there's basically no defense for this one. Forwarding a password reset link is in its way worse than posting your password - because the reset not only gives the stranger access, but also locks you out.

I am now in an offlist pow-wow with the two of them, trying to figure
out how to rectify the situation.
I read in other messages that they have it straightened out. So that's good.

However, even if the second member couldn't be reached, or couldn't remember what the new password was, the original member can to go to the site and click for a new Password Reset. That she could do without being able to sign in (that being the time you _need_ a password reset).

And this time don't forward the email to anyone!

-- Shal


locked Re: after transfer, member having trouble creating password

 

Problem solved. The person was erroneously looking at the welcome email rather than the transfer email.

J


locked Re: ANOTHER DISASTER - a member reset another member's password

 

The really odd thing, though, was that when *I* clicked on the link (which I did, out of curiosity, before the other person did), and then just exited the window without doing anything, the next time I went to my group the system made me log in again, as if I'd logged out (I hadn't). So it seemed to me at that point that when I clicked on the link, it was known which account (email address) I was coming from. At that point I believed it was safe for other people besides the person whose email it was to click on the link. But it wasn't.

J


locked Re: ANOTHER DISASTER - a member reset another member's password

kr402
 

On Jan 16, 2016, at 9:14 PM, "J_catlady" <j.olivia.catlady@gmail.com> wrote:

Well, admittedly it was funny. But the person whose password was changed had to ask the other person to tell her the new password. She could not "choose a password and move on" LOL. She couldn't get into her own account. Luckily I run a very friendly group. ;)
oh ok, I did not realize that she had actually entered a new password and locked the other member out of her own account. Although, when she was able to get into her account then she could change the password again. I guess a good lesson is not to share your reset password link, otherwise anyone could get into your account. Which is not good. Hopefully Mark will come up with a solution to prevent that.

KR


locked Re: ANOTHER DISASTER - a member reset another member's password

 

I deleted all the emails starting with the one that posted the link, saying it was "for security reasons" LOL. So it's no longer there. I got the two people together and advised them to confer on the password situation. The one who changed it told the other one what it was, and then they both reset their own. 
J

On Sat, Jan 16, 2016 at 9:14 PM, J_Olivia Catlady <j.olivia.catlady@...> wrote:
Well, admittedly it was funny. But the person whose password was changed had to ask the other person to tell her the new password. She could not "choose a password and move on" LOL. She couldn't get into her own account. Luckily I run a very friendly group. ;)

J

On Sat, Jan 16, 2016 at 9:10 PM, kr402 via Groups.io <kr402@...> wrote:
Jeez!! 

I am sorry that happened, but is it worth fighting over.
Life is to short to make a fuss over the little things.
What is the worse thing, you choose a new password and move on. 

From: J_catlady
Sent: Saturday, January 16, 2016 21:03 PM
Subject: [beta] ANOTHER DISASTER - a member reset another member's password

In trying to help my transferred member figure out how to reset (or actually, create) a password, someone in my group posted a link to her OWN "reset password" link that she received in the transfer email. She warned people not to click on it since it might reset HER password.  Nobody thought that could actually happen, but unfortunately, it did: someone else clicked on the link and inadvertently re-set the other member's password.

I am now in an offlist pow-wow with the two of them, trying to figure out how to rectify the situation.





locked Re: ANOTHER DISASTER - a member reset another member's password

 

Well, admittedly it was funny. But the person whose password was changed had to ask the other person to tell her the new password. She could not "choose a password and move on" LOL. She couldn't get into her own account. Luckily I run a very friendly group. ;)

J

On Sat, Jan 16, 2016 at 9:10 PM, kr402 via Groups.io <kr402@...> wrote:
Jeez!! 

I am sorry that happened, but is it worth fighting over.
Life is to short to make a fuss over the little things.
What is the worse thing, you choose a new password and move on. 

From: J_catlady
Sent: Saturday, January 16, 2016 21:03 PM
Subject: [beta] ANOTHER DISASTER - a member reset another member's password

In trying to help my transferred member figure out how to reset (or actually, create) a password, someone in my group posted a link to her OWN "reset password" link that she received in the transfer email. She warned people not to click on it since it might reset HER password.  Nobody thought that could actually happen, but unfortunately, it did: someone else clicked on the link and inadvertently re-set the other member's password.

I am now in an offlist pow-wow with the two of them, trying to figure out how to rectify the situation.




locked Re: ANOTHER DISASTER - a member reset another member's password

kr402
 

Jeez!! 

I am sorry that happened, but is it worth fighting over.
Life is to short to make a fuss over the little things.
What is the worse thing, you choose a new password and move on. 

In trying to help my transferred member figure out how to reset (or actually, create) a password, someone in my group posted a link to her OWN "reset password" link that she received in the transfer email. She warned people not to click on it since it might reset HER password.  Nobody thought that could actually happen, but unfortunately, it did: someone else clicked on the link and inadvertently re-set the other member's password.

I am now in an offlist pow-wow with the two of them, trying to figure out how to rectify the situation.


_._,_._,_


locked ANOTHER DISASTER - a member reset another member's password

 

In trying to help my transferred member figure out how to reset (or actually, create) a password, someone in my group posted a link to her OWN "reset password" link that she received in the transfer email. She warned people not to click on it since it might reset HER password.  Nobody thought that could actually happen, but unfortunately, it did: someone else clicked on the link and inadvertently re-set the other member's password.

I am now in an offlist pow-wow with the two of them, trying to figure out how to rectify the situation.

Mark, the group is Feline_Smallcell_Lymphoma in case you want to have a look. But basically, it was just the rest password link that came with the transfer email. It contained the member's email address within the link.

J


locked Re: removing "new members moderated" setting doesn't remove "NuM" badge #bug

 

On 1/16/2016 4:29 PM, Shal Farley wrote:
To achieve the effect you're after I would recommend:

Moderated: unchecked
New Users Moderated: checked
Unmoderate After: Not enabled

This way members start off moderated, and it takes your explicit individual action to unmoderate them.

If you "unmoderate" them by selecting "Default Group Policy" (instead of the override) then you retain the ability to put a stop to a flame war or any other form of disruption in the group by simply checking the Moderated box. After things calm down you can restore the group to the normal condition by taking the check mark back off.
I agree - with the caveat that this is the group that I am
"head moderator" for - Yahoo won't make me an owner, so there
are some levels of granularity I can't do.

And - thanks to Neo making things annoying - the group is almost
dead. Unfortunately, given the name (CatVet), people who can't
afford to drop in to a vet will search for it and find it.

I can't delete it, can't close it - just hope that if someone
with a truly ill cat can get the "go to a vet NOW" message.

8-)

dg