Date   

locked Re: situation requiring band-aid while join flow is worked out

 

Yes, that's part of what I' e been saying, and come to think of it, that's when this problem started - when I created the second account. In the second account, I checked 'always send me emails of my messages' (or however it's worded). In my first (original) account, I •unchecked• that box long ago. Yet I suddenly now DO receive my own messages in the original (unchecked) account, and do NOT receive them in the second account, the account I want to get them from. Things are completely reversed.
The two accounts/emails have nothing to do with each other, belong to disjoint sets of groups, etc. I use two browsers, but often switch which browser im logged onto which account from. But why should that matter? 

Sent from my iPhone

On Jan 20, 2016, at 9:53 PM, Mark Fletcher <markf@corp.groups.io> wrote:

On Wed, Jan 20, 2016 at 9:36 PM, J_catlady <j.olivia.catlady@...> wrote:
By the way, I am still receiving emails of all my posts in this account, for which I have the option unchecked. And I am not receiving them in the other account, which is the reverse. But this is the least of my problems right now LOL. 

Hmm. I checked the email you sent and it was processed correctly, meaning that Gmail should not treat it as a new message. And I checked my test accounts, and things behaved as expected. Do you by any chance have 2 accounts subscribed to beta@? 

Mark 


locked Re: situation requiring band-aid while join flow is worked out

 

J,

I am getting into Shal's *dissertation* on the join flow tonight (LOL)
but meanwhile, I don't want to lose this group member. Help
appreciated.
Keep in mind that it was written before the Log On by Email feature existed. The parts relating to setting a password and confirming one's email address are almost certainly obsolete.

Suggestions for replacement wording are welcome (replies on that thread, please).

-- Shal


locked Re: Mark: Question about a member changing e-mail

Nightowl >8#
 

P.S. Mark,

I am not caught up in here, I had a health scare and thought it was a heart attack. Fortunately it wasn't. So if I missed anything important about the join/approve process that would have answered my previous question, I'm sorry.

Brenda


locked Mark: Question about a member changing e-mail

Nightowl >8#
 

Mark,

A friend of mine who is very computer literate, wanted to change his e-mail in my Hollow Tree Group. Before I could write and suggest that he create a password and go in and change it, instead, he tried to join the group with the new e-mail address.

He's now pending, and I'm trying to decide if approving him and deleting the other membership will cause any problems???

Please help!

Brenda


locked Re: situation requiring band-aid while join flow is worked out

 

On Wed, Jan 20, 2016 at 9:36 PM, J_catlady <j.olivia.catlady@...> wrote:
By the way, I am still receiving emails of all my posts in this account, for which I have the option unchecked. And I am not receiving them in the other account, which is the reverse. But this is the least of my problems right now LOL. 

Hmm. I checked the email you sent and it was processed correctly, meaning that Gmail should not treat it as a new message. And I checked my test accounts, and things behaved as expected. Do you by any chance have 2 accounts subscribed to beta@? 

Mark 


locked Re: Hashtag selection #suggestion

Green Fizzpops
 



On Wed, Jan 20, 2016 at 4:12 PM, Duane <txpigeon@...> wrote:
I'd like to see a drop down of available hashtags, probably to the right of the Subject box, when composing a post online. 

I agree, a dropdown of available hashtags when composing a new message would be very useful.

Green


locked Re: situation requiring band-aid while join flow is worked out

 

By the way, I am still receiving emails of all my posts in this account, for which I have the option unchecked. And I am not receiving them in the other account, which is the reverse. But this is the least of my problems right now LOL. 

I'm reading through Shal's plan and am accumulating comments. Mostly it looks very good. Hopefully I'll be able to get all my comments posted tonight, or if not tonight, then tomorrow morning.

On Wed, Jan 20, 2016 at 9:33 PM, J_catlady <j.olivia.catlady@...> wrote:
Thanks. I was looking for "send confirmation email" under "actions" after having clicked the box next to the member's name, not the page that results from clicking on the member's name itself. I made only a cursory pass through that, since it did not look promising from the top. My bad.;)



locked Re: situation requiring band-aid while join flow is worked out

 

Thanks. I was looking for "send confirmation email" under "actions" after having clicked the box next to the member's name, not the page that results from clicking on the member's name itself. I made only a cursory pass through that, since it did not look promising from the top. My bad.;)


locked Re: situation requiring band-aid while join flow is worked out

 

On Wed, Jan 20, 2016 at 9:10 PM, J_catlady <j.olivia.catlady@...> wrote:
I don't know whether this issue will ever occur with the redesign, but is it possible to add an action item called "send confirmation email" that a moderator could apply to a member marked NC?

Already exists. If you click on the member marked NC, in their subscription page is a button 'Send Confirmation Email'.

Back to your first email, I'm guessing the following scenario happened:

- your member was not registered with Groups.io, and applied to join your group either from the website or via the groupname+subscribe email address.
- this generated a confirmation email to them. their user state is NC at this point. 
- you got a notice saying you have a pending member. 
- for whatever reason, they did not reply to the confirmation email.

What you can do:
- you can approve their membership, but they're still not confirmed and so won't be able to participate in the group.
- you can send them another confirmation email, or if they log into the web site, they'll be presented with a banner telling them they need to confirm their account, along with a link to send another confirmation email.
- you can invite them. if they respond to the invitation, either by replying to it or clicking on the link in the email, that will confirm their account.
- you can upgrade your group and get the direct add feature, and then just add them directly which will also confirm their account.

Hope this explains things.

Mark


locked Re: situation requiring band-aid while join flow is worked out

 

I don't know whether this issue will ever occur with the redesign, but is it possible to add an action item called "send confirmation email" that a moderator could apply to a member marked NC?


locked situation requiring band-aid while join flow is worked out

 

Someone applied for membership yesterday and was approved. For some reason, however (which hopefully will be moot by the time the join flow is redesigned), she was marked NC. Today I emailed her and asked if she could find any email asking her to confirm, and if so, to do so; and if not, that she could either try to join again (big, big mistake, as it turned out), or she could use the invitation I was about to send her, which I did.

Cut to several hours later: I now see that she applied for membership again. However, I don't show her as a pending member. Everything is the same. The NC is still there. According to what Mark said this means she is not really in the group yet. How can we get her in at this point? How can I or she make the NC go away? 

I am getting into Shal's *dissertation* on the join flow tonight (LOL) but meanwhile, I don't want to lose this group member. Help appreciated.

Thanks! 

J


locked Re: Invite flow

 

To accept this invitation, either reply to this message without entering text (be sure to respond to the "confirm" email you will receive), or click on the following link. 

If you are not interested [bla bla … ignore]."

Notes:

(1) If they're going to receive an email requiring them to confirm, I think that should be brought to their conscious attention at this point or else they'll think they're done. I'm still drowning in NC members and am never sure what to tell them to do, because I'm not sure where in the process they failed to confirm.

(2) I would put the entire statement in a place where it's highly visible and noticeable.  

(3) I would avoid the language Shal suggests about "logging in" because I think that's confusing. You, Mark, said that in both cases a user is created without a password. It's true that the system logs the person in on a one-shot basis, but there's no need to emphasize the login. Later they will find that they CAN'T log in on their own, unless they create a password, etc.

(4) The comma is fine IMO.





locked Re: "edit profile, new photo" won't change photo, says it's changed #bug

 

Four hours later, I get home to find the photo has changed. I did nothing in between. Seems to have been a delay.

I was in Safari now but I might have been in Firefox before.

J


locked Re: Invite flow

 

Mark,

To accept the invitation, please reply to this email or click on the following link:
Given that clicking the link doesn't itself accept the invitation (and can't because of the auto-click problem), perhaps something more like:

To accept the invitation please reply to this email, or you may click on the following link to log on at Groups.io and accept the invitation there.

A bit clunky, but I think it parses clearly.

I moved the comma, a bit subtle but it sort-of promotes an email reply as being the more direct (and preferred) means.

-- Shal


locked Re: text re "join group," "apply for membership in this group," "subscribe to this group" - redux

 

Mark,

I'm working on revamping the join flow now. I'm going by Shal's
proposal, outlined in 3 messages starting at
I haven't had a moment to see if cases 2 and 3 can combine or simplify based on the new "log on by email" feature. It seems like they might. I'll try to get to that tonight.

Nobody responded to his messages. Do you have any feedback on his proposal?
I was hoping that everyone would find all my mistakes before you do... ;-)

-- Shal


locked Re: Invite flow

 

On Wed, Jan 20, 2016 at 04:23 pm, Mark Fletcher <markf@corp.groups.io> wrote:
To accept the invitation, please reply to this email or click on the
following link:

https://
{{.Domain}}/g/{{.Group.Name}}/invite/{{.Invite.Cookie}}/{{.Invite.ID}}

If you are not interested, or if {{.Invite.Email}} is not your email
address, please ignore this email.
How about adding something like, if you have questions before accepting this invitation, send them to {{.Group.Name}}+owner@groups.io ? (Or the email of whoever sent the invitation.)

JohnF


locked Re: text re "join group," "apply for membership in this group," "subscribe to this group" - redux

bxm <bxm@...>
 

On Wed, Jan 20, 2016 at 03:12 pm, Mark Fletcher <markf@corp.groups.io> wrote:
I'm working on revamping the join flow now. I'm going by Shal's proposal, outlined in 3 messages starting at 

Nobody responded to his messages. Do you have any feedback on his proposal?

Shal's proposal looks very well thought-out, as far as I can tell.

Now, to make things complicated again—and I am not quite sure, if a similar idea has already been discussed before or not—is there any possibility to integrate a(n optional) verification of the user's legitimization by asking for an group-universal enrolment-password, that should be entered when applying for membership in a restricted group? 

The idea would be to give the details (where to apply) of the group together with this enrolment-password to certain people only, e.g. in person, at an event or meeting. Only users who apply for membership and do enter this password correctly will be (automatically) accepted. 

This comes in handy where you don't know your future group-members, you might meet them for the first time and you don't have their e-mail-addresses yet. If not for this password, to verify each user's legitimization to join the group, one would have to collect (often horribly handwritten) e-mail-addresses at the event, type them in to send out invitations, which have to be accepted in return—complicated, time-consuming and prone to errors. (Or maybe I have missed a simpler way to achieve this?)

I hope I have made clear what this idea would be about–please ask, if I have failed to do so. Sorry for any typos, misspellings etc as I am not a native speaker of the English language.

ber-


locked Re: Invite flow

 

On Tue, Jan 19, 2016 at 3:01 PM, J_catlady <j.olivia.catlady@...> wrote:
Great. If I could get my grubby little hands into this, I would make it clear that simply hitting "reply" causes them to join the group, and that any actual response they send won't be received. Or something like that. Just in case someone sends a customized invitation with a message that a potential member is tempted to respond to...

I have been trying to figure out how to word such a notice. Here's the relevant template code for the invite email. Suggestions for how to word it?
----
To accept the invitation, please reply to this email or click on the following link:

https://{{.Domain}}/g/{{.Group.Name}}/invite/{{.Invite.Cookie}}/{{.Invite.ID}}

If you are not interested, or if {{.Invite.Email}} is not your email address, please ignore this email.
----

Thanks,
Mark 


locked Re: text re "join group," "apply for membership in this group," "subscribe to this group" - redux

 

I'll look at it when I get home, in a couple of hours. I would love to weigh in on this whole thing. Thanks for the opportunity!
J

Sent from my iPhone

On Jan 20, 2016, at 3:12 PM, Mark Fletcher <markf@corp.groups.io> wrote:

I'm working on revamping the join flow now. I'm going by Shal's proposal, outlined in 3 messages starting at 

Nobody responded to his messages. Do you have any feedback on his proposal?

Thanks,
Mark

On Wed, Jan 20, 2016 at 12:41 PM, J_catlady <j.olivia.catlady@...> wrote:
I agree. (Esp the 'busy little beaver ' part.;) I think if there are trip hazards at the front door, at least warn your guests about them until the construction work is over...

Sent from my iPhone

> On Jan 20, 2016, at 12:33 PM, Duane <txpigeon@...> wrote:
>
> I suspect some of this is because Mark has been a busy little beaver making a lot of changes lately and not everything has been propagated to all of the pages.  If it were me, I'd include the information needed in the email with the Home page link, at least for the time being.
>
> Duane
>
>
>
>
>





locked Re: text re "join group," "apply for membership in this group," "subscribe to this group" - redux

 

I'm working on revamping the join flow now. I'm going by Shal's proposal, outlined in 3 messages starting at 

Nobody responded to his messages. Do you have any feedback on his proposal?

Thanks,
Mark

On Wed, Jan 20, 2016 at 12:41 PM, J_catlady <j.olivia.catlady@...> wrote:
I agree. (Esp the 'busy little beaver ' part.;) I think if there are trip hazards at the front door, at least warn your guests about them until the construction work is over...

Sent from my iPhone

> On Jan 20, 2016, at 12:33 PM, Duane <txpigeon@...> wrote:
>
> I suspect some of this is because Mark has been a busy little beaver making a lot of changes lately and not everything has been propagated to all of the pages.  If it were me, I'd include the information needed in the email with the Home page link, at least for the time being.
>
> Duane
>
>
>
>
>