Date   

locked Re: Assigning ownership of a file or photo to someone else

Sylvester 2007DC <sylvester2007dc@...>
 

I think better wording of the column ‘Owner’ in the files section and photos section could be ‘uploaded by’.  This way there is no misunderstanding of the word OWNER…….which has already happened on my group………..grrrrrr….I felt like I had 3 pork chops around my neck………..

I currently have settings where only the owner and moderators can upload the files and photos.  This may change at a future date, but for right now this is the way I have it set up.

Diane
 
There's nothing remarkable about it. All one has to do is hit the right keys at the right time and the instrument plays itself.
-- Johann Sebastian Bach




On Jan 24, 2016, at 6:53 PM, Feathered Leader <featheredleader@...> wrote:

I need something similar to this in photos. For example, I'm trying to move all the photos that I want to recover out of my Ygroup to here. But when  I create albums and upload and stuff here, they remain my content.

I'd like to be able to reassign the original owner's album & photo to the ones I move.

Is that something that can be done?

Brenda







locked Re: Assigning ownership of a file or photo to someone else

Nightowl >8#
 

I need something similar to this in photos. For example, I'm trying to move all the photos that I want to recover out of my Ygroup to here. But when I create albums and upload and stuff here, they remain my content.

I'd like to be able to reassign the original owner's album & photo to the ones I move.

Is that something that can be done?

Brenda


locked Re: Bouncing Members

Duane
 

See Mark's post above: https://groups.io/g/beta/message/5451

Duane


locked Re: Bouncing Members

Sylvester 2007DC <sylvester2007dc@...>
 

I went through all 27 of my bouncing members…….they never turned RED.  The one with obvious problems were deleted.
I now have 2 that are bouncing.

So when do they turn RED?


Diane
 
There's nothing remarkable about it. All one has to do is hit the right keys at the right time and the instrument plays itself.
-- Johann Sebastian Bach




On Jan 24, 2016, at 11:44 AM, weebeequilting <weebee.1@...> wrote:

Many of my 69 bouncing members turned from blue B to red B.  I deleted those.  I then went through the Message history for all the other Bouncing members and if any had obvious email problems such  as a no longer active email service, I deleted them.  I am down to 6 blue B bouncing members. I have sent each of them a Bouncing Probe message and will be watching their accounts.


Thanks for the info about the bouncing procedures on Groups.io--at least it works!


Janice B

AZ




locked Re: Database beta

Duane
 

I have both groups set to "Subscribers can view and create tables.

I realized that one I had created a few days ago had been working up through (at least) Thursday, but has quit and only a moderator can even see the table. As a test, when I changed Edit to Members, it started working again. I suspect something got "adjusted" in the recent spate of changes. I've been in touch with Mark via Support, so he's aware of it. I think we need to forget the EPA and use some DDT here! ;>)

Duane


locked Re: Join group flow

Nightowl >8#
 

Mark wrote:>>Mark does like to refer to himself in the third person, which annoys his wife and everyone else around him to no end)<<

So do Owls. ;) Owls like to refer to themselves in third person plural. ;)

I would not feel comfortable without a password process, so I appreciate that you are leaving it available for those of us who want to use it. For Owls who want that extra layer of security, they are reassured that it is still there.

Owl
Brenda


locked Re: Logging in trouble

 

Hi All,

Just to follow up on this, the problem has been fixed for Janice's members. If you or one of your members is having problems logging in, please contact support.

The issue was that I was clearing cookies at the same time I was setting them, when logging in through the emailed login link. Most browsers handle that fine; apparently one version of IE doesn't. In any case, I didn't need to clear the cookies then, so I've removed that, which fixed the problem.

Thanks,
Mark

On Sun, Jan 24, 2016 at 8:06 AM, Mark Fletcher <markf@corp.groups.io> wrote:
Hi Janice,

On Sun, Jan 24, 2016 at 4:25 AM, weebeequilting <weebee.1@...> wrote:
Mark, Late yesterday, I sent you an email at support @ groups.io describing a one hour telephone conversation I had with a member and all that we did together to try to solve this to no avail. I included her email address for you and the email address of three other members who report the same thing. I believe all of them have tried the asking for a log in link and they end up in the Griund Hog Day cycle without ever truly getting logged in. They are all full fledged members according to my membership list. Janice B AZ


I started working on this last night. I unfortunately don't have a fix yet. It appears to only affect some people using IE 11 on Windows 7. I grabbed a copy of that last night (Microsoft is very nice in that they provide free versions for testing). But I am unable to reproduce the problem, however. I added a bunch more logging last night to get some more information, and I'm working through that this morning.

The problem: we set a couple of cookies to store log in information, but the one cookie we really need gets erased for some reason.

I will keep you posted.

Thanks,
Mark



locked Re: Database beta

 

Duane,

I created a couple of databases in one of my groups. I set the Table to
View: Members, Edit: Mods & Owner, Add: Members, and Edit: Members.
Unfortunately, no one can add a row or even view the Table for some
reason.
I assume you mean "no one else"? Or specifically no member?

If that's the case, perhaps double-check the Database access control on the Settings page.

-- Shal


locked Re: Deleting Members to resolve logging in issues

 

On Sun, Jan 24, 2016 at 8:06 AM, weebeequilting <weebee.1@...> wrote:

One of the things I have done to try to resolve logging in issues, is deleting the member and either send them an invite or Direct Add them.  This has not resolved the issues.  


It won't resolve this issue. This issue is with cookies and a specific web browser. It has nothing to do with groups or memberships.
 

 At her request, I deleted one of the subscriptions--it was the new one not the one transferred.  Now, when she tries to login to view photos, etc using the former Yahoo account with a Yahoo.com address, it says she is not subscribed and needs to join.  She is a member on my list.  When she had the two account, she was able to view the Files and Photos, etc.  I'm playing detective trying to get to the bottom of this vexing problem that seems to be spreading on my group like a virus.

It sounds like she's logged into the Groups.io website with the email address that you removed from the group. Ask her to log out and log in using the email address that is still a member of the group, and she should be ok.

Thanks,
Mark 


locked Re: Bouncing Members

weebeequilting <weebee.1@...>
 

Many of my 69 bouncing members turned from blue B to red B.  I deleted those.  I then went through the Message history for all the other Bouncing members and if any had obvious email problems such  as a no longer active email service, I deleted them.  I am down to 6 blue B bouncing members. I have sent each of them a Bouncing Probe message and will be watching their accounts.


Thanks for the info about the bouncing procedures on Groups.io--at least it works!


Janice B

AZ



locked Re: Logging in trouble

 

Hi Janice,

On Sun, Jan 24, 2016 at 4:25 AM, weebeequilting <weebee.1@...> wrote:
Mark, Late yesterday, I sent you an email at support @ groups.io describing a one hour telephone conversation I had with a member and all that we did together to try to solve this to no avail. I included her email address for you and the email address of three other members who report the same thing. I believe all of them have tried the asking for a log in link and they end up in the Griund Hog Day cycle without ever truly getting logged in. They are all full fledged members according to my membership list. Janice B AZ


I started working on this last night. I unfortunately don't have a fix yet. It appears to only affect some people using IE 11 on Windows 7. I grabbed a copy of that last night (Microsoft is very nice in that they provide free versions for testing). But I am unable to reproduce the problem, however. I added a bunch more logging last night to get some more information, and I'm working through that this morning.

The problem: we set a couple of cookies to store log in information, but the one cookie we really need gets erased for some reason.

I will keep you posted.

Thanks,
Mark


locked Deleting Members to resolve logging in issues

weebeequilting <weebee.1@...>
 

One of the things I have done to try to resolve logging in issues, is deleting the member and either send them an invite or Direct Add them.  This has not resolved the issues.  I was wondering...when a member originally joins, they join Groups.io and then after becoming a member of Groups.io, they find a group they want to join and then apply for membership in that group.  This is what I think happens--I could be wrong because I am getting confused by all the posts about the joining process and passwords, etc.  My question is...when I delete them from my group are they also removed from the Groups.io group and thus need to rejoin that group?  I just had a new contact from a member who originally had two accounts (one she created before the transfer and one that was transferred).  At her request, I deleted one of the subscriptions--it was the new one not the one transferred.  Now, when she tries to login to view photos, etc using the former Yahoo account with a Yahoo.com address, it says she is not subscribed and needs to join.  She is a member on my list.  When she had the two account, she was able to view the Files and Photos, etc.  I'm playing detective trying to get to the bottom of this vexing problem that seems to be spreading on my group like a virus.


Janice B

AZ


locked Re: Database beta

Duane
 

I created a couple of databases in one of my groups. I set the Table to View: Members, Edit: Mods & Owner, Add: Members, and Edit: Members. Unfortunately, no one can add a row or even view the Table for some reason.

Duane


locked Re: Logging in trouble

weebeequilting <weebee.1@...>
 

Mark, Late yesterday, I sent you an email at support @ groups.io describing a one hour telephone conversation I had with a member and all that we did together to try to solve this to no avail. I included her email address for you and the email address of three other members who report the same thing. I believe all of them have tried the asking for a log in link and they end up in the Griund Hog Day cycle without ever truly getting logged in. They are all full fledged members according to my membership list. Janice B AZ


locked Re: Bouncing Members

Sylvester <sylvester2007dc@...>
 

I could not unbounce them on yahoo
And couldn't get yahoo to get it fixed for me
It also took too much of my time
I personally like the idea of it being done automatically
Just my opinion, it saves me time and extra steps😮😀☺️

Diane

Sent from my iPhone

On Jan 23, 2016, at 8:45 PM, kr402 via Groups.io <kr402=yahoo.com@groups.io> wrote:

On Jan 23, 2016, at 4:44 PM, "Mark Fletcher" <markf@corp.groups.io> wrote:

The user can go to the website and unbounce
themselves from the URL in the bounce message.
If I recall right @ Yahoo! owners / moderators can or
you used to be able un bounce a member.

KR




locked Re: Bouncing Members

kr402
 

On Jan 23, 2016, at 4:44 PM, "Mark Fletcher" <markf@corp.groups.io> wrote:

The user can go to the website and unbounce
themselves from the URL in the bounce message.
If I recall right @ Yahoo! owners / moderators can or
you used to be able un bounce a member.

KR


locked Re: Join group flow

 

Mark,

Up until now, the only place to subscribe to updates@, besides doing it
like a normal group, is during registration on the web. I haven't been
automatically adding people to it during email registration or easy
group transfer or direct add.
Oops. That should have been apparent to me from the number. It must have been getting late... I'm not sure why I had the notion that it was automatic.

I'm generally quesy about auto subbing people to something, but perhaps
I should do it in all those cases.
So I'll change my answer to "Yes" for having the checkbox there. Maybe with a tooltip or "info" link or something to tell them a bit about the content and frequency of messages in updates@, so people can make an informed choice.

Thinking more about it, it may be predominantly group moderators/owners that would want to be informed of updates. So I'll lean slightly toward "no" on whether it should be checked by default.

-- Shal


locked Re: Join group flow

 

J,

I think a system requiring a password •soometimes• and not others is
unnerving. Get rid of them, or don't.
It isn't that way.

With the new email to log in mechanism creating or using a password is *never* required. Creating and using a password is now just an optional way to log in, for people that prefer that method.

-- Shal


locked Re: Bouncing Members

 

On Sat, Jan 23, 2016 at 7:03 AM, Duane <txpigeon@...> wrote:
I may be wrong, but I think there are 3 probes sent (over a 3 day period?) before a person is marked with a red B (Bounced).  I feel that if someone hasn't taken care of the problem by then that it won't hurt to remove them from the group.  Often it's a matter of their mailbox being full, so they're not getting anything from anyone.  If/when they fix the problem, it's easy enough for them to join the group again.  If you want to be a bit more conservative, you can send one last probe using the button on the Bouncing page before doing anything.

Here's the whole bounce algorithm:

(Hard bounce is when we get a message specifically saying the mailbox doesn't exist. Soft bounce is all other bounces).

If we receive a hard bounce at any time, we immediately put the user on Bouncing status.
If we receive any soft bounces during a day, we increment the SoftBounceDays count and remember the date.
If we don't receive any new soft bounces within 4 days, we reset SoftBounceDays and we're back to normal.
If SoftBounceDays goes above 3, we set the user to Bouncing status.

For users that are on Bouncing status, we send a bounce probe message every 3 days, 4 times total.
The user can go to the website and unbounce themselves from the URL in the bounce message.
If theres no response after those 12 days, we set the user to Bounced.

Hope this makes sense.

Mark


locked Re: Join group flow

Duane
 

Maybe a nice summary of the site on its own page would be more appropriate (possibly with a link to join Updates@ ?). I'd sure check it now and then. It could show:

1. The number of users (though this is only an approximation anyway since some of us have more than one account.)
2. The number of groups hosted (again, there are some used only for testing, etc.)
3. How much information is available (total space used for Files and Photos if it's easy enough to get.)
4. Recent major improvements/changes.
5. Anything else you'd like to toot your own horn about (and I for one think you should! ;>)

I think the first 3 could even be auto-updated without too much work, though once a week or once a month would really be plenty. I know they'd be a lot more accurate than Y is/was.

Duane