Date   

locked Re: Bouncing Members

kr402
 

On Jan 23, 2016, at 4:44 PM, "Mark Fletcher" <markf@corp.groups.io> wrote:

The user can go to the website and unbounce
themselves from the URL in the bounce message.
If I recall right @ Yahoo! owners / moderators can or
you used to be able un bounce a member.

KR


locked Re: Join group flow

 

Mark,

Up until now, the only place to subscribe to updates@, besides doing it
like a normal group, is during registration on the web. I haven't been
automatically adding people to it during email registration or easy
group transfer or direct add.
Oops. That should have been apparent to me from the number. It must have been getting late... I'm not sure why I had the notion that it was automatic.

I'm generally quesy about auto subbing people to something, but perhaps
I should do it in all those cases.
So I'll change my answer to "Yes" for having the checkbox there. Maybe with a tooltip or "info" link or something to tell them a bit about the content and frequency of messages in updates@, so people can make an informed choice.

Thinking more about it, it may be predominantly group moderators/owners that would want to be informed of updates. So I'll lean slightly toward "no" on whether it should be checked by default.

-- Shal


locked Re: Join group flow

 

J,

I think a system requiring a password •soometimes• and not others is
unnerving. Get rid of them, or don't.
It isn't that way.

With the new email to log in mechanism creating or using a password is *never* required. Creating and using a password is now just an optional way to log in, for people that prefer that method.

-- Shal


locked Re: Bouncing Members

 

On Sat, Jan 23, 2016 at 7:03 AM, Duane <txpigeon@...> wrote:
I may be wrong, but I think there are 3 probes sent (over a 3 day period?) before a person is marked with a red B (Bounced).  I feel that if someone hasn't taken care of the problem by then that it won't hurt to remove them from the group.  Often it's a matter of their mailbox being full, so they're not getting anything from anyone.  If/when they fix the problem, it's easy enough for them to join the group again.  If you want to be a bit more conservative, you can send one last probe using the button on the Bouncing page before doing anything.

Here's the whole bounce algorithm:

(Hard bounce is when we get a message specifically saying the mailbox doesn't exist. Soft bounce is all other bounces).

If we receive a hard bounce at any time, we immediately put the user on Bouncing status.
If we receive any soft bounces during a day, we increment the SoftBounceDays count and remember the date.
If we don't receive any new soft bounces within 4 days, we reset SoftBounceDays and we're back to normal.
If SoftBounceDays goes above 3, we set the user to Bouncing status.

For users that are on Bouncing status, we send a bounce probe message every 3 days, 4 times total.
The user can go to the website and unbounce themselves from the URL in the bounce message.
If theres no response after those 12 days, we set the user to Bounced.

Hope this makes sense.

Mark


locked Re: Join group flow

Duane
 

Maybe a nice summary of the site on its own page would be more appropriate (possibly with a link to join Updates@ ?). I'd sure check it now and then. It could show:

1. The number of users (though this is only an approximation anyway since some of us have more than one account.)
2. The number of groups hosted (again, there are some used only for testing, etc.)
3. How much information is available (total space used for Files and Photos if it's easy enough to get.)
4. Recent major improvements/changes.
5. Anything else you'd like to toot your own horn about (and I for one think you should! ;>)

I think the first 3 could even be auto-updated without too much work, though once a week or once a month would really be plenty. I know they'd be a lot more accurate than Y is/was.

Duane


locked Re: Phishing warnings

 

Mark,

They're the bcc to myself on owner-generated messages to members, directly from the site. The bcc message I get - and this happens 100% of the time - is marked with a big yellow box with an exclamation mark and the text "This message may not have been sent by: [my email address]" followed by two links: "Learn more" and "Report phishing."

I haven't yet tried to see what happens when I send an owner-generated to myself as a non-owner member, but can try that next. I've been assuming until now (though I haven't tried it) that the member gets the same phish warning, and I've been wondering whether that could be the cause of members seeming not to receive owner-generated messages - namely, that they're getting the same phish warning and deleting the emails.


locked Re: Logging in trouble

 

Janice,

Can you have the members contact me directly, either through support or my email address? I'd like to find out exactly which steps they are taking, so that I can see if we can make things easier to understand.

Thanks,
Mark

On Sat, Jan 23, 2016 at 6:44 AM, weebeequilting <weebee.1@...> wrote:

I am getting this same report from many people.  What next?


I do not use the yahoo login information.  I did set up a password for groups.io but it is not working.  I received the link… clicked on the link and was taken to groups page, clicked on newstatersiblings group, it took me back to the groups.io login page.  Rather than give up I am sending this info in case it may help someone else.


Janice B

AZ



locked Re: Join group flow

 

On Fri, Jan 22, 2016 at 11:39 PM, Shal Farley <shals2nd@...> wrote:

> Should I add an unchecked checkbox to join the updates@ group when
> entering your email address?

Meh.

I do generally prefer opt-ins to opt-outs, but I have a hard time getting worked up about having updates@ remaining an automatic membership. And it makes a handy place to get an approximation of Groups.io's total user base.


Up until now, the only place to subscribe to updates@, besides doing it like a normal group, is during registration on the web. I haven't been automatically adding people to it during email registration or easy group transfer or direct add. I'm generally quesy about auto subbing people to something, but perhaps I should do it in all those cases.

(which also means that the total user base of Groups.io is considerably higher than the number of subs of updates@).

Cheers,
Mark 


locked Re: Phishing warnings

 

J,

Can you give me some more information? Which messages are you referring to when you say owner messages? Are they messages you send to individual members through the site, and if so, are you sending them as yourself or from the +owner address? Or are you referring to group notices? I've tested a couple of things and haven't been able to get the phishing warning, but I wasn't sure exactly how you are triggering it.

Thanks, Mark


locked Re: A question about Tranfering Groups From Freelists.org

 

Hi Armando,
Mark is looking for list archive in mbox (Unix Mailbox) format. Which list
are you trying to import to Groups.IO?
Cheers,
Joseph

-----Original Message-----
From: Armando [mailto:braille.bt4753@gmx.com]
Sent: Saturday, January 23, 2016 11:22 AM
To: beta@groups.io
Subject: [beta] A question about Tranfering Groups From Freelists.org

Hi. Can someone transfer a mailing list from freelists.org to groups.io? I
just want to know if Mark can do that.

-- Armando: Admin/owner of the BrailleNote And Technology List To subscribe
to the list, send a blank email to
bnoteandtechnology+subscribe@groups.io
You can talk about the BrailleNote Apex and anything technology.


locked Re: Join group flow

 

On 1/22/2016 9:08 PM, J_catlady wrote:
Well, but I can never *change* my fingerprint" etc.
You can - but I don't recommend it.

dg
(gory details if anyone really wants them)


locked Re: Invitations to a group.

 

On 1/22/2016 10:02 PM, Shal Farley wrote:
If Groups.io, I'd guess the one with the latest expiration date/time.
No - was a new bank or shopping site (last year, so
"just" may be pushing it - but within the last 3 months),
or something like that - long enough ago that the details
are forgotten but the frustration is still fresh!

I did open them and assumed that the one with the latest
date of send had supplanted the earlier ones so used
that (link or confirmation ID - again have forgotten).

I've found that having things texted is usually the
best option, unless it's sending a link.

dg


locked A question about Tranfering Groups From Freelists.org

Armando <braille.bt4753@...>
 

Hi. Can someone transfer a mailing list from freelists.org to groups.io? I just want to know if Mark can do that.

-- Armando: Admin/owner of the BrailleNote And Technology List
To subscribe to the list, send a blank email to bnoteandtechnology+subscribe@groups.io
You can talk about the BrailleNote Apex and anything technology.


locked Re: The ability to delete your groups.io account #suggestion

Duane
 

As far as I know, only Mark can delete an IO account right now. I'd like to see it made available to the account owner, but would definitely want it to be intentionally "difficult" so it wouldn't happen by accident. Maybe a totally separate page all in red? With 2 or 3 confirmation clicks or even some typing required?

A couple of questions that occur to me though:

Does anything happen to any posts/files/photos or other entries made by a person that leaves (assuming they haven't already deleted them)? I would hope not.

What if someone on a group chooses Send to Sender after the account is gone? Should/could it be sent or generate an error?

Duane


locked Re: The ability to delete your groups.io account #suggestion

Ella Yu <ellaxyu@...>
 

Yeah. That was what I'm thinking.

----- Original Message -----
From: "Armando" <braille.bt4753@gmx.com
To: beta@groups.io
Date sent: Sat, 23 Jan 2016 09:53:29 -0500
Subject: [beta] The ability to delete your groups.io account #suggestion

Hi Mark and others. I have a suggestion. I know that this has
been discuss before. So, is it possible for groups.io members to
delete their account on the settings?
-- Armando: Admin/owner of the BrailleNote And Technology List
To subscribe to the list, send a blank email to
bnoteandtechnology+subscribe@groups.io
You can talk about the BrailleNote Apex and anything technology.


locked Re: Join group flow

 

Right. I was under the impression Shal was arguing against passwords. Like Mark (and Shal?) I'd also love to get rid of them. I just feel having something in between is shaky. 

J

On Sat, Jan 23, 2016 at 7:23 AM, Duane <txpigeon@...> wrote:
Any time you're logged in, your Display Name should be shown at the right side of the title bar.  So far as I can tell, that's on every page.  Unless you use the same one, that should have the information you need to know which account, if any, is logged in.

Somewhat like Shal, I feel more comfortable using a password.  Partly due to old habits, but mostly because I don't want to wait for an email (which may take some time to arrive out here in the boonies) before I can sign in.  Having said that, once I sign in, I usually don't sign out until the system does it for me, after 30 days here.

Duane







locked Re: Join group flow

Duane
 

Any time you're logged in, your Display Name should be shown at the right side of the title bar. So far as I can tell, that's on every page. Unless you use the same one, that should have the information you need to know which account, if any, is logged in.

Somewhat like Shal, I feel more comfortable using a password. Partly due to old habits, but mostly because I don't want to wait for an email (which may take some time to arrive out here in the boonies) before I can sign in. Having said that, once I sign in, I usually don't sign out until the system does it for me, after 30 days here.

Duane


locked Re: Bouncing Members

Duane
 

I may be wrong, but I think there are 3 probes sent (over a 3 day period?) before a person is marked with a red B (Bounced). I feel that if someone hasn't taken care of the problem by then that it won't hurt to remove them from the group. Often it's a matter of their mailbox being full, so they're not getting anything from anyone. If/when they fix the problem, it's easy enough for them to join the group again. If you want to be a bit more conservative, you can send one last probe using the button on the Bouncing page before doing anything.

Duane


locked The ability to delete your groups.io account #suggestion

Armando <braille.bt4753@...>
 

Hi Mark and others. I have a suggestion. I know that this has been discuss before. So, is it possible for groups.io members to delete their account on the settings?
-- Armando: Admin/owner of the BrailleNote And Technology List
To subscribe to the list, send a blank email to bnoteandtechnology+subscribe@groups.io
You can talk about the BrailleNote Apex and anything technology.


locked Re: Invitations to a group.

Duane
 

Originally there was no name included. Mark added that to make the invitation more friendly and possibly reduce the likelihood of it being marked as spam. I could see making it a choice as to whether it would be a specific name or "the owner/moderator of groupname". I think allowing the default to be set by the group owner, with an override on the invitation page, would be best if it's implemented.

Duane

Sent from my plain, old, no-name computer