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moderated Re: #bug First attachment doesn't show up in new topic #bug

Bob Bellizzi
 

Tried again and it still worked ok for me.
Both tries were with no subject and no body text.
What device r u using?  What browser, is the file local or in the cloud like dropbox,etc, etc?
I'm on a new Gamer PC this time and it worked.
the first test was on an HP PC Intel I7
Both are Chrome and my network is xfinity.

--

Bob Bellizzi


moderated Re: #bug First attachment doesn't show up in new topic #bug

 

Joanie,

I was able to (more or less) consistently reproduce the error but with LARGE files only.

There seems to be some refresh-timing issue that causes this, I'll post a more detailed follow-up message with my test findings, they should help Mark pinpoint exactly where the problem is, but I had the same problem with > 9 Mb PDF, > 12 Mb TXT, and > 15 Mb or so JPEG; smaller sizes worked fine.

How large where the files you had problem with?  Have you tried it with smaller size and/or less-complex PDF?

Cheers,
Christos


moderated Re: #bug First attachment doesn't show up in new topic #bug

Joanie
 

It seems very intermittent. I just tried again with subject only and it didn't show up. I tried to refresh my browser screen after I did the attachment but that did not help.

It manifests itself as sending two attachments with the message because if you don't see the first one then you try a second time. The second one shows up and then you press send and it sends a message with the duplicate attachment.

It's more of an annoyance but there may be an underlying problem that is larger. Not sure.


moderated Re: #bug First attachment doesn't show up in new topic #bug

 

This could explain why so many of my group members send duplicate attachments. 


On Jan 23, 2021, at 9:59 AM, Joanie <joanie.m.nightingale@...> wrote:

start a new topic. Press the paper clip (attachment). browse for the file on your laptop and select one. I've tried jpg and pdf file types. Then Add the attachment to the topic. The file information is not displayed below the text box for the message. If you do this operation twice then the file is displayed below the text box but when send the message you'll that both attachments are in the topic.

Not sure if this occurs on a reply to a topic when attaching a message.

Windows 10 64-bit running Chrome Version 87.0.4280.141 (Official Build) (64-bit)

--
J

Messages are the sole opinion of the author, especially the fishy ones.
I'm not arguing. I'm just explaining why I am right.

My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #bug First attachment doesn't show up in new topic #bug

Joanie
 

It only occurs when you don't have a subject or any message text prior to adding the attachment. If you have either a subject or some message text then it shows up.


moderated Re: #bug First attachment doesn't show up in new topic #bug

Joanie
 

Very weird. I'll try to narrow it down.


moderated Re: #bug First attachment doesn't show up in new topic #bug

Bob Bellizzi
 

Just did exactly what you stated.  
For my test, the file name showed immediately after I completed the FIRST attachment.
--

Bob Bellizzi


moderated Use of 'done' hashtag in Beta #misc

Andy Wedge
 

Hi Mark,

there have been no #suggestions marked as #done on this group since mid-September last year but several have been implemented.  Have you abandoned that policy or has it been overlooked?

Regards,
Andy


moderated #bug First attachment doesn't show up in new topic #bug

Joanie
 

start a new topic. Press the paper clip (attachment). browse for the file on your laptop and select one. I've tried jpg and pdf file types. Then Add the attachment to the topic. The file information is not displayed below the text box for the message. If you do this operation twice then the file is displayed below the text box but when send the message you'll that both attachments are in the topic.

Not sure if this occurs on a reply to a topic when attaching a message.

Windows 10 64-bit running Chrome Version 87.0.4280.141 (Official Build) (64-bit)


moderated Re: #bug event times in /feed are all 8 hours out #bug

Malcolm Austen
 

Just to continue this ...

I'm logged in with my TZ set to UTC.
I created an event for 19:00 on Monday 25th.
It showed immediately in the calendar as 19:00 on the 25th.
I went straight away to /feed where it showed as 11:00.

I fear this is going to take more than one of your mythical coffee breaks Mark ;-(

Keep safe, Malcolm.

-- 
Malcolm Austen <malcolm.austen@...>


moderated Retain search results Tools until toggled off by user #suggestion

Andy Wedge
 

Hi Mark,




The search results Tools options get hidden when changed back to the default 'Any Time' and Collapse Topics & Exclude Signatures unchecked.  When testing different combinations it's a bit frustrating to have these disappear because you ended up at the default set.  If we could make these Tools either displayed or hidden purely on the use of the Tools button I think that would be more user friendly.  If the Tools button turned blue when the Tools were visible that would make it more consistent with other button options on the site too.

Thanks
Andy


moderated Re: Open Help Centre in new window #suggestion

Duane
 

An FYI.  Mark has made this change.  Documented in https://beta.groups.io/g/main/message/28089 and I verified this morning.

Duane


moderated Site updates #changelog

 

Changes to the site this week:

  • APP: More work on the new version of the app.
  • INTERNAL: More work on converting templates to quicktemplate.
  • DOCS: Updates from Nina.
  • NEW: Added RES: to the list of subject reply indicators.
  • CHANGE: In the Group Settings Page, move the Subject Tag setting to the General panel from the Message Formatting panel.
  • BUGFIX: When replying to an +owner message, fill out the subject line.
  • BUGFIX: In the activity log, for +owner messages without a subject, display (No Subject).
  • BUGFIX: On the +Owner Msgs page, display (No Subject) for messages without a subject.
  • CHANGE: Only mods can change the ownership of photos.
  • NEW: Added Generic link type to files.
  • CHANGE: Help center links now open in a new browser tab.
  • BUGFIX: Fix scrolling in /album views for people with infinite scroll set to true (infinite scroll is not supported on that page yet).
  • BUGFIX: The help text for group names in the Group Settings page said no periods allowed for subgroup names, when in fact they are allowed.

Take care everyone.

Mark


moderated Weird display date on two groups #bug

 

Hi Mark,

On two of the groups I own the group started date on the home page displays weirdly; it's almost as if the format for it was MM-DD-YYYY at one time then it got changed to the ISO YYYY-MM-DD format but the string wasn't reset in between assignment or something, I don't know; if I hover the mouse over it, it shows the correct date in US date format.

Group AMD shows Started on 1999-12-1999, if you hover the mouse over the date, it shows "Dec 19, 1999"; similarly, group ALPS shows 1998-11-1398 and "Nov 13, 1998" hover.

Local regional date setting (US or ISO) makes no difference. Also, both of these were migrated from Yahoo Oct 2019 or whereabouts, it must had happened during that time because it has been like this since I remember. 

Could you fix it at your spare time whenever?

Thanks and Cheers,
Christos


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

In a variation of the original problem I outlined in this thread, some members in one of the groups I  moderate have both Special Notices only and Auto-follow Replies set. They clearly believed they would receive messages from topics they reply to, and won't. Making Auto-follow Replies subsidiary to Following Only, and disallowing the combo of Special Notices Only plus Following Only, would fix this as well.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
I'm not arguing. I'm just explaining why I am right.

My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

There is another allowed out-of-synch selection, albeit this one does not result in such serious consequences. A group member can have Message Selection set to All Messages and at the same time, have Auto-Follow Replies set. This shows up as a simple "R" badge in the members list, rather than an F plus an R. 

This is just as meaningless a combination as All Messages and First Message Also would be. If you're getting all messages, you don't need to ask to receive messages from topics you reply to or to receive first messages of topics. You're getting them anyway. Auto-follow replies should be subsidiary to Following Only, just as First Message Also is.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
I'm not arguing. I'm just explaining why I am right.

My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

I prefer the redesign but I don’t really care how it’s done as long as it's done. Graying out works. Regardless of the text, members are confused and set themselves up with the bad combo and as a result, they get no group messages and have no idea they’re not getting them. Or owners have to go in manually and undo the combo, as I keep having to do. And most owners don’t, or won't, even have a clue this is happening. After I made the announcement about this problem to my group, and fixed everybody’s settings manually, I noticed people similarly fix their settings in other groups they belong to and where I happen to be a mod. NOBODY is, or was,  aware of this problem. I only figured it out recently, just by chance.

And yes, the ability to not follow special notices would be totally unacceptable in a disable-no-email group particularly.

--
J

Messages are the sole opinion of the author, especially the fishy ones.
I'm not arguing. I'm just explaining why I am right.

My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

On Fri, Jan 22, 2021 at 09:18 PM, Christos G. Psarras wrote:
if also "Auto Follow Replies" is changed to "Auto Follow Topics I Start or Reply To"
Or a shorter one, "Auto Follow My Topics & Replies".


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

Hi folks,

I personally think the Special Notice is fine where it is, because in the eyes of the user (not us) it is a delivery method, forget filters for a minute: I want to get the only the Special Notices, instead of individual or digest messages. (or nothing at all).  I'd personally leave the structure as it is now, it's easier this way as you'll see.

But first,  >>> If people WANT followed threads AND special notices, they should have that option.
 
I strongly advice against that; the reason a special notice exists is because it is a special message that should be delivered to all* members because it is (more than likely) something group-related that is very important and has to do with the group's well-being in some capacity. (or at least that's the main intention, one can use it for other stuff as well)

(*we're excluding No Email users currently, albeit IMO Special Notices should also be delivered to No Email users regardless as
currently we have no way of reaching everyone in the group with a single special notice mailing if Nomail is enabled; to me from an admin POV N it really should mean "No [regular group chat] Email", but that's another story)

If you were to allow filtering/following of special notices, you'd create extra unnecessary work for the admin, because after a special notice mailing, they would then have to go to the Member list, and manually email the Special Notice FollowingOnly users who did not get that special notice due to their FO setting, not fun work since there are no filtering/sorting on those options in the Member List... (the exact same extra work you have to do now to reach No Email users (if enabled)


>>>
theoretically, in a group with “disable no email” set, members could get around this using Special Notices plus Following Only and then simply not following any special notices. Logically, that should result in “no email.”
>>> I've tested this and special notices still get delivered. There is no way not to get special notices that I can find when No Email is disabled.
 
The special notice & nomail settings are not subject to the FollowingOnly filters, it says so in the light blue Advanced Prefs blurb: "Note: The preferences below do not apply if you select either Special Notices Only or No Email in the Email Delivery panel above."

The underlying issue as noted is that, if someone has Special/Nomail as their delivery, the screen still allows them to expand the panel and monkey with the AdvancedPrefs settings; so at the very least, I would either disable & grey-out the AdvPrefs options when Special/Nomail is selected, or possibly disable the AdvPrefs panel expansion (keeping it closed) and maybe change the caption to "Advanced Preferences (not applicable for selected delivery method)", make it out of sight out of mind.  Maybe also move the AdvPrefs panel right below Delivery and possibly also add some text after the Special/Nomail settings, maybe "(See Note Below)" or "(Non-customizable)" or something.

This would be quick and easy to do, very little code change/work, preserves user screen/feature/familiarity experience, and removes the (screen) visible sources of possible misunderstanding, hence immediate problem solved.  (& modify the docs if needed as well)


But I also see the bigger picture you folks are presenting, and I do agree that the Subscription page can use improvements, not just in this area.  So I created a sample screen and added there your how & what panel-combi suggestion (but I kept the existing structure as is to save on unnecessary work), and while at it, (possibly to Mark's chagrin! :), I added a few more suggestions of my own since he would be working there anyway; thankfully, with the exception of (optionally) remembering the panel expansion state, the rest are cosmetic or one liners.

See attached, explained further below:

- If not going to combine the Delivery & AdvPrefs panels, at least move the AdvPrefs panel below Delivery since they are related, and (optionally) have it remember its closed/expanded state.

- Better yet as suggested, combine the Delivery and AdvPrefs panels, leaving it as "Email Delivery" or change to "Email Delivery Preferences", and delineate it in 3 subsections. (delivery, filters, max attachment size)

- Possibly go down one pt in the light-blue blurb text so it can tightened and sized down, so it presents a smaller visual "break" between the delivery and filter subsections.  Maybe changing it to light-grey background could also help tone it down some, I don't know.

- Headline those subsections; no criticism intended for anyone but we could stand using more english-like captions in certain user screens, for example in the Delivery section add a headliner like "How would you like to receive group messages?" above the options; precise and to the point, and everyone understands exactly what it means and does, with the context of the provided options below it.

- Similarly, change the existing "Message Selection:" headliner to a user-friendly "Which group messages would you like to receive?" (or "Customize which group messages you [want to] receive:")
 
- Maybe change "All Messages" to "All Messages, or"; it gives that subsection more of a smooth reading flow based on how visually vertically-close the two options are currently; or alternatively leave text as is and add a bit more space between the ALL and FO options.

- Remove the "Replies:" caption, IMO it is not necessary if also "Auto Follow Replies" is changed to "Auto Follow Topics I Start or Reply To".  (of course one who likes to argue could say that there is some benefit to FollowOnly users of certain types of groups if this would be split into those two options but I'll shut up and not push my luck)

- Rearrange slightly the Max Attachment caption and dropbox, so the caption now becomes that subsection's headliner.

- Either hide (collapse) the entire Following subsection (and move MaxAttach & resize panel) if Special/Nomail is selected and re-expand if any of the other options is selected; or alternatively leave onscreen but set to All+clear rest+grey out, if Special/Nomail is selected, that would actually reflect  what the Note blurb says. (not applicable hence All Messages)

- Finally possibly also tighten-up the Signature panel, there's some white space that's not needed really, and also the textbox could be a bit less high, the whole Sig panel takes more real estate that it should IMO.  Or leave it as is but make it collapsible, and possibly have it remember its closed/expanded state, with the initial default of closed.

I think the end result makes for a cleaner and more streamlined flow & use screen, and also answers the side-effect concern, there's no effect whatsoever in the other multi-group list area Delivery selection menu.

Cheers,
Christos


moderated Re: Italian reply to message by email uses preface RES, not "Re," creating new topic #bug

 

Hello,

I've added RES: as a subject reply indicator.

Thanks,
Mark

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