1. main@beta.groups.io
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locked Re: Duplicate messages bug?

J_Catlady
 

On Sat, Feb 13, 2016 at 09:26 pm, Mark Fletcher <markf@corp.groups.io> wrote:
the quickest way to get it resolved is to send all the information you have to me or the support email address.

Thanks, Mark. The person who told me I should not post bugs on beta said it was because you would feel pressured to fix them faster if they were posted on beta and we shouldn't burden you with minor bugs here. Or something. Frankly, I'm still confused. LOL. But I'll get you the thread offlist right away.

J 
locked Re: Duplicate messages bug?

Mark Fletcher
 

J,

On Sat, Feb 13, 2016 at 7:14 PM, J_catlady <j.olivia.catlady@...> wrote:

The duplicate message bug is in full force on one of my groups tonight. We've had the same edited message go out 11 times and counting. It's time-stamped 5:07 and it just went out again about four minutes ago.


Yes, please send me the details ASAP and I'll look into it. I did a quick check of a couple of your groups, but without a direct pointer, I didn't find anything.

Everybody: if you have something you think has gone haywire about your group, the quickest way to get it resolved is to send all the information you have to me or the support email address. The more information the better. I want to get it fixed for you, and I also don't want to be left wondering if there's something crazy going on with the system.

Thanks,
Mark
locked Re: Duplicate messages bug?

J_Catlady
 

The duplicate message bug is in full force on one of my groups tonight. We've had the same edited message go out 11 times and counting. It's time-stamped 5:07 and it just went out again about four minutes ago.

There is another message that was sent out in duplicate today, but this one in particular keeps on coming. I do notice what seems like a duplicate message from time to time, but sometimes it's hard to tell. Tonight, it's not hard to tell.

Mark, I can send you a thread offlist at any point, after you get back from your weekend.

I am reporting this onlist since it seems to be something that other groups are also experiencing as well.  

J
locked Re: Thread View and time stamps

Shal Farley
 

Brenda,

One way to track timing on messages if we don't know how the date and
time stamp works, is to test it by putting the date and time at the top
of your post, and when the post comes through, you can compare the two.
A useful tool for this is Levine's message parser:
http://www.levinecentral.com/mail_parse/default.aspx

In both Y!Groups and Groups@ you'll need to go through the header fields and delete the "X-" from the front of each "X-Received" line so that the parser sees them as "Received", otherwise you won't get a useful result.

In the results for a Y!Group message it is fairly easy to distinguish moderation delay from delivery delay. Groups.io doesn't show internal processing like that, so all the delays are lumped into the handoff from Groups.io to your mail service. Although that's an unfortunate result, I suspect it is actually a good thing, reflecting a much more efficient message handling process at Groups.io.


Shal
https://groups.io/g/GroupManagersForum
locked Re: only the first 20 of a member's posts come up #bug

Duane
 

Shal,

I wish I could go to either their profile or their posts that way, or some
way. At present I don't see a way to see the posts of anyone other than the
Top Posters.
It's a kludge, but as an owner/moderator, you can get to their posts. In the Members section, go to their membership and look at the Activity History page. You'd have to open each "sent message" separately though. I'm pretty sure this was discussed a few months ago and the possibility of anyone searching by Display name was mentioned, but I think there wasn't an easy way to implement it.

Duane
locked Re: Code of conduct

Rajmund <brajmund2000@...>
 

Hello,
Example. Some groups allow crap, whereas others don't. If we had filters, this could cause frustrations to the end user. I've also known the s word apparing, from diction, in the past.,



Sent from an iPad

On 12 Feb 2016, at 4:46 am, vickie via Groups.io <vickie_00@...> wrote:

 
Brenda>>>>Certain words, like the N word or other actual curse words could be flagged by an automated system, but if they appeared to fit in the context of a group, such as bitch in a dog group, it wouldn't be treated as a flagged word.

I think Yahoo tried  to filter words  once and  members were complaining    about words that should not   have been flagged
 words that are not bad words but seem rude.

for example  
words that are  ok to use but  seem bad
cock-bell  is a small hand bell
 
 Butt shaft is a term my cousin has used. it's a term in archery. A target arrow  without a barb. 


I am so late for bed.. ugh.. I am going to regret this


 Good night everyone

Vickie

 








From: Feathered Leader <featheredleader@...>
To: beta@groups.io
Sent: Thursday, February 11, 2016 11:10 PM
Subject: [beta] Re: Code of conduct #CoC

RS wrote:>> From a more practical perspective though, how does one enforce the CoC, and
who decides what is what?  Seems like you'd need a reporting system and a dispute resolution system.  YouTube has perpetual fun with that idea, so I am not sure what the best approach is.  What are you in a position to offer and how much of it can you automate to ease the workload?<<

I think it would fall a lot on the moderators to report. If for example, someone couldn't control the situation in their group, no matter what they tried to do, the person could be reported to Mark or support, and handled in that manner.

I also think the members should be able to report to Mark or support, as well. If one member is being harassed and the moderator in the group isn't helping, that's when it would go up a level to groups.io management.

I would also think a system where three violations/mistakes, or so, would give them a chance to learn the rules, and then if they persist, they might need to be put on moderation or banned.

Certain words, like the N word or other actual curse words could be flagged by an automated system, but if they appeared to fit in the context of a group, such as bitch in a dog group, it wouldn't be treated as a flagged word.

Just some ideas to throw out there.

Brenda
locked Re: only the first 20 of a member's posts come up #bug

J_Catlady
 

Shal, Yes, it does now. But you can still see the top posters' posts (or at least 20 of them;)
J

Sent from my iPhone

On Feb 13, 2016, at 3:37 PM, Shal Farley <shals2nd@gmail.com> wrote:

Duane,

Clicking on a blue name takes me to their profile, not posts.
That's my experience too, in Threads and Messages.

I wish I could go to either their profile or their posts that way, or some way. At present I don't see a way to see the posts of anyone other than the Top Posters.



Shal
https://groups.io/g/GroupManagersForum
locked Re: Wiki Suggestions #suggestion

Shal Farley
 

Armando,

Can you put an abbiliity to post to the Wiki via email? For example, to
post to the Wiki, send an email to example+wiki@groups.io. Put the
title of the new page in the subject, and put the text of the page in
the message body of the email. Then, you send the email. Then, the
title and the text is posted to the Wiki.
One thing you can already do that is sort-of like this is to post your page as an ordinary message, then have a moderator "Pin" it. That will hold it at the top of the Thread View in the group, a place of prominence that may be of greater visibility than that of a Wiki page.

I've used that technique to "pin" new member information to the top of the group for ready access. And, since messages can be edited just like wiki pages, I can keep that message up to date.

Pinning is something a moderator can do through the Edit Thread button.


Shal
https://groups.io/g/GroupManagersForum
locked Re: only the first 20 of a member's posts come up #bug

Shal Farley
 

Duane,

Clicking on a blue name takes me to their profile, not posts.
That's my experience too, in Threads and Messages.

I wish I could go to either their profile or their posts that way, or some way. At present I don't see a way to see the posts of anyone other than the Top Posters.



Shal
https://groups.io/g/GroupManagersForum
locked Re: allow subscribers to "Like" posts in an only-mods-can-post group #suggestion

Rajmund <brajmund2000@...>
 

L!l, I treat it as a mailing list, so I don't mind, either.



Sent from an iPad

On 12 Feb 2016, at 1:44 am, Feathered Leader <featheredleader@att.net> wrote:

J_catlady wrote:>>Wondering how people feel about letting subscribers "Like" posts in a moderator-only group. I wanted to "Like" Mark's post in the Updates group but couldn't find the button. Then I realized it's because only moderators can post in that group.<<

I personally don't care either way. I'm not someone who uses "Like" buttons, so it's up to everyone else. :)

Brenda
locked Re: only the first 20 of a member's posts come up #bug

Duane
 

Thanks, now I remember going through the Top Posters link before. There have been several glitches on things like this that have more than one page - first page is okay, but won't go to another page. I think some of them pop up when Mark makes a change that we've asked for and that leads to a slightly different format needed for the continuation link. I guess I haven't been playing enough to find any other way. Clicking on a blue name takes me to their profile, not posts.

Duane
locked Re: Muted hashtags question

Shal Farley
 

Mark,

IIRC, it used to be that threads and hashtags were muted on that page.
I don't recall specifically, but these early threads implies that's how it was or was intended to be.
https://groups.io/g/beta/message/793
https://groups.io/g/beta/message/1028

But at some point there was a discussion and I changed it to show
everything.
I may have instigated that by suggesting that the All list be as similar as possible to a union of the Threads archives from the user's subscribed groups.
https://groups.io/g/beta/message/3043

I'm wondering if that was a mistake. I would like to get to a point
where we have a mailbox view, where we track read/unread messages and
don't show muted threads/hashtags.
Maybe in addition to All, Muted, and Followed, there could be an Inbox button that mirrors the email behavior (selects messages according to the Advanced Preferences options in each of the user's Subscriptions).

That could be the topmost button, demoting All to the bottom. I think All still has value as a quick way to look at the general activity in one's groups, particularly for someone who uses Following Only in most groups, so I wouldn't remove or replace it altogether.


Shal
https://groups.io/g/GroupManagersForum
locked Re: where should bugs (and other issues) be reported?

J_Catlady
 
Edited

p.s. Is it considered de rigueur in this group for a member to contact another member offlist and tell them that a post of theirs is inappropriate for beta? [EDIT: I'll take my answer "off the air." Taking this offlist. Thanks.]

J
locked Re: where should bugs (and other issues) be reported?

J_Catlady
 

On Sat, Feb 13, 2016 at 12:57 pm, Shal Farley <shals2nd@...> wrote:
I think that member should take note that #bug is third in the list of Top Hashtags in this group.

LOL. That's more or less what I told him.

Thanks.

J 
locked Re: where should bugs (and other issues) be reported?

Shal Farley
 

J,

I just had a beta group member contact me offlist and tell me to report
bugs to support rather than to beta.
I'm not Mark, but I think that member should take note that #bug is third in the list of Top Hashtags in this group.

My own criteria is to reserve the support email address for issues where private or semi-private information is involved, or where the problem seems specific to a single group or member. That is, where it would be inappropriate to post in public (at beta@). Or where there's a particular urgency to the support request, or a need for a personal response.

But none of that applies to what you reported, so I think you're fine.


Shal
https://groups.io/g/GroupManagersForum
locked where should bugs (and other issues) be reported?

J_Catlady
 

Mark,

I just had a beta group member contact me offlist and tell me to report bugs to support rather than to beta. I'm confused. Could you please clarify, more or less, which issues we should contact support about and which are appropriate for beta? Perhaps this is evolving, because I still see a lot of bugs reported to beta, and you reporting here that you've fixed them, so I'm not sure why I got this advice from the group member.

Thanks.

J
locked Re: only the first 20 of a member's posts come up #bug

J_Catlady
 
Edited

Duane,

In any group, not just ones where you're a moderator, you can click on members whose username is clickable (blue) and see their posts in that group. You can do that through the message view, or through top posters [EDIT2: I'm sure about top posters,not sure about the other ways], or any number of ways. In all of those ways, only the first page of the member's posts (the first 20 posts) comes up. [EDIT: Although the results lead you to believe you will be able to see the rest, because it provides links for them, the links don't work.] 

J
locked Re: only the first 20 of a member's posts come up #bug

Duane
 

The only way I've found to see post history by member is in their membership on the Activity History and that pages through fine for me. Are you getting there another way?

Duane
locked Re: Code of conduct

rajmund <brajmund2000@...>
 

Hi Mark,
Honest, yet, respectful thoughts. Everything can be safe, and everything can be unsafe. Everything should, but not everything does have a good reputation. By inforcing such things, they will not stop people. If you want safe things, thought of blocking the people's IPS, who were the complaints about? Also, just close the groups that don't match groups.io's expectations? Maybe the groups could have owner approval? In this case, you?

Sent from a BrailleNote

----- Original Message -----
From: "Mark Fletcher" <markf@corp.groups.io
To: beta@groups.io
Date sent: Thu, 11 Feb 2016 15:08:35 -0800
Subject: Re: [beta] Code of conduct #CoC

Hi All,

On Thu, Feb 11, 2016 at 10:18 AM, Anita C. <pocketcollie@gmail.com> wrote:

Just out of curiosity, could you share the general nature of the
complaints without giving away the specific list?


Recently, complaints about bullying by group owners. But my thought about
creating a CoC is more about the future than right now, and shaping the
general reputation of Groups.io groups as 'safe' places on the Internet.

Here's what I want to avoid. Reddit has a horrible reputation, for hosting
racist and sexist groups, for trolls, for a lot of nastiness. I don't want
any part of that. While not a direct corollary to Groups.io, Twitter also
has a problem with a lot of harassment. Many people don't feel safe using
those services. In the real world, many science fiction conventions
(amongst others) have realized that they need a code of conduct because bad
behavior was happening (mainly sexual harassment, I believe).

It seems to me that there are some general things that would apply to all
groups: no harassment, no racism, etc. By establishing a CoC, my hope would
be that it would head off some of this behavior. I would hope that all
Groups.io moderators would want Groups.io to have a good reputation. It
would only help you.

Does this make what I'm trying to get at more clear? Thoughts appreciated.

Thanks,
Mark
locked Re: Received: header lines

rajmund <brajmund2000@...>
 

Hmm, you have GMAIL, I have GMAIL. You've noticed, I've noticed. For me, though, they lie in spam.

Sent from a BrailleNote

----- Original Message -----
From: "J_catlady" <j.olivia.catlady@gmail.com
To: beta@groups.io
Date sent: Thu, 11 Feb 2016 08:44:55 -0800
Subject: [beta] Re: Received: header lines

I know nothing about these internals, but I've noticed something funny going on with email threads, starting very recently, which is this: within the email thread corresponding to a Groups.io thread, messages are often missing. I've now started to wonder whether what Groups.io is doing with the headers has anything to do with this.

It's disconcerting: I'll go into email looking for the complete thread and find that messages seem missing, and have to go onto the site to find the whole thing.

If nobody else has noticed this, then forget it - I'll keep watching it. I don't have enough information yet to report the behavior in any detail, including whether or not it has anything to do with whether messages were sent via the site or via email. Regardless of that, it does seem like someone receiving single messages should always get the whole thread. ??혻

J
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