Date   

locked ? Pending members can join subgroups before approval #bug

Green Fizzpops
 

A new pending member of my group was just able to join one of my group's non-private subgroups.

I was expecting that they would not be able to join subgroups until their subscription had been approved on the main group? I do want already approved main group members to be able to join the subgroup without additional approval necessary.

Regards
Green


locked Re: Thread View and time stamps

 

Brenda,

Okay, you've confused me. I thought Yahoo was responsible for coloring
the links another color once you read them on the site.
Nope. Your browser did that.

And they never changed, even if I deleted cookies and shut down. As far
as I remember, they stayed that color and showed me where I stopped when
I went back. Didn't they?
Only deleting the browser's history would cause them to be forgotten.

If the browser was responsible, why wouldn't it do the same thing then
in groups.io?
I'm not entirely sure. It may be the color choices made for the site makes visited and unvisited URLs the same color, or there may be a more subtle reason.

-- Shal


locked Re: Various Questions

 

Sue,

The confusion over the log-in process concerned getting my head around
the creation of a Groups IO account but then still not belonging to any
group.
Getting a Groups.io account is very low-ceremony, about all you have to do is mention an email address and one is created. But yes, you do have to confirm your email address (account) before you can join a group or access its members-only areas by web.

I think I see the problem here.

Starting at the home page of a group with unrestricted membership, after clicking "Join This Group" button you get the page to enter and confirm your email address. As expected.

After entering one's email address and, assuming the address has no account yet, clicking the "Confirm Email Address" button you get the landing page with information about the group telling you that a confirmation email has been sent. Again as expected.

Then you receive two emails. First the "Confirm your Groups.io Account" message, then followed very shortly by the Welcome message from the group. There's possibly a slight problem with the confirmation email: while it is correct and proper that it is all about confirming one's account, it makes no mention of the group you were trying to join. I don't know how difficult it would be to customize that message to reference the group, but I feel that "Thank you for your interest in [groupname] at Groups.io" would be a lot more reassuring than "Thank you for your interest in Groups.io".

But the real problem I'm seeing happens when you click on the "Confirm account" link in that message (assuming you decide to do that next). You are taken to a page that announces that your account has been confirmed, and lists the next things you might do: Set Up Your Profile, Find Groups, and Create Your Own Groups. Nowhere a mention of the group you just joined. Even the "Your Groups" drop-list in the logo bar only says "Your Subscriptions". "Visit [groupname]" probably should be at the top of your "next steps".

So, I can see where following this entirely reasonable path may leave the new user feeling rather perplexed about whether they joined the group or not, or how to get back to the group. They do have a way back, and that's through the Welcome email. But following a garden path that leads to a brick wall isn't confidence inspiring.


Shal
https://groups.io/g/GroupManagersForum


locked Re: Duplicate messages bug?

 

On Sun, Feb 14, 2016 at 01:52 pm, Shal Farley <shals2nd@...> wrote:
Maybe what's needed is a "Preview" button

 I think a preview button would be a great feature in general. More work for Mark, but it would be a definite enhancement. I belong to another forum where the posts tend to be complicated and sometimes long. I'm not sure what it's hosted by, but they have a preview button there that I've found extremely helpful. 

J


locked Re: Interruption while composing a post

 

Janice,

I had a member contact me because she had spent about an hour composing
a complicated message containing some how-to directions. Before she
sent the post, she wanted to check some previous messages on the same
topic. Once she left the Post Message page and then came back to it,
she was dismayed to find she had lost all of her work.
Ouch. As they say: been there, done that, got the T-shirt.

So, my request is to have some kind of a pop up message appear when you
leave the composing page that asks if you want to send the message, save
the draft or delete the message or something similar.
Good idea.
(#6058): https://groups.io/g/beta/message/6058 ;-)

Being able to save the draft would be great.
Another good idea, on the wish list:
https://trello.com/c/DYBMrvpx/22-save-drafts-of-posts

I did give her some hints about avoiding this in the future like opening
a second copy of our Groups.io and switch back and forth between the two
of them.
Browser tabs are my salvation.

I have started to make it a practice, if I am composing a lengthy and
complicated post, to do it first in Word, edit it, and then copy and
past it into an actual post.
That's good practice with any site. Browsers/sites have long been notorious for throwing away your unsaved content at unexpected moments. Word is pretty good at auto-save and crash recovery, but the same thing can apply using an app on your computer.


Shal
https://groups.io/g/GroupManagersForum


locked Re: Duplicate messages bug?

 

J,

Just reporting back that this turned out to be a case of a user who
didn't realize that each edit created a new email, and was trying to be
meticulous by continuing to tweak her post.
Hmm... Maybe what's needed is a "Preview" button, so the member can accomplish tweaks privately before sending the final version. I'm not sure what that preview would look like - that is, how it would be different from the edit window (which is already WYSIWYG). Showing it back in the context of the thread or message view (whichever the user was using) would likely be best, but could be tricky.

The button says "Save and Send". I wonder if it would help if it said "Save and Send to Group".

After tonight's fiasco, I agree even more strongly with @Ro that an
option to disallow edits by group members would be a desirable feature.
I remain torn on this. But that's a different thread.



Shal
https://groups.io/g/GroupManagersForum


locked Interruption while composing a post

weebeequilting <weebee.1@...>
 

I had a member contact me because she had spent about an hour composing a complicated message containing some how-to directions.  Before she sent the post, she wanted to check some previous messages on the same topic.  Once she left the Post Message page and then came back to it, she was dismayed to find she had lost all of her work.  She contacted me to see if there was a way to recover.  I told her I didn't think so because the same thing had happened to me.  So, my request is to have some kind of a pop up message appear when you leave the composing page that asks if you want to send the message, save the draft or delete the message or something similar.  Being able to save the draft would be great.  I did give her some hints about avoiding this in the future like opening a second copy of our Groups.io and switch back and forth between the two of them.  I have started to make it a practice, if I am composing a lengthy and complicated post, to do it first in Word, edit it, and then copy and past it into an actual post.  

Janice B

AZ


locked Re: Various Questions

Sue
 

Shal,

 Many thanks for your responses to my questions. Your explanations are very sucinct.

The confusion over the log-in process concerned getting my head around the creation of a Groups IO account but then still not belonging to any group. Also that the forgotten password link actually logging you in rather than just allowing you to reset the password and then having to log in using the new password. However the combination of having gone around the process myself as both owner and member and your confirmation of the process, does make it clearer. 

Thank you,

Sue 


locked Re: only the first 20 of a member's posts come up #bug

vickie <vickie_00@...>
 

Shal,>>>>Yes,
OK

>>>>Still, I'd like the ability to easily search for prior messages from a poster even in groups I don't own or moderator; even when that poster isn't one of the "Top Posters".

 I agree.
It would be very  useful for both mods and members.  


Vickie

 










locked Re: Digest Html

Sue
 

Hi,

OK, this is a bit weird. Digest #308 was perfectly readable so I wondered if Mark had tweaked something behind the scenes. However the next two digests were again too wide for my phone screen and then the following digest was a mixture of both.

 I'm going to stick with the plain version just so I know I will be able to read whatever comes in. However this isn't a big deal for me, I only tend to read emails on my phone, not replying to them. For that I wait until I am back home on my laptop or desktop computers. It's because the html version was being discussed at the time so I thought I should mention it.

Sue 


locked Re: Banning members: possibility of using regular expressions to filter out email addresses #suggestion

 

Joseph,

Thus Id like to suggest a slightly more powerful way of banning
members: regular expressions (regexp). This allows forum admins to block
addresses containing certain strings at the cost of blocking legitimate
addresses.
Perhaps instead of outright banning addresses that match the pattern, those addresses could be "Restricted" - put into the Pending Member queue when they attempt to join. That would avoid outright banning innocent addresses that match the pattern, yet still allow you to reject the troublemaker.

I'm a bit concerned about adding a rather complicated feature in defense against what must be a fairly unique situation. Devil's Advocate question: you mean this malcontent has never learned to choose a different mail service or otherwise avoid such a simple detection?


Shal
https://groups.io/g/GroupManagersForum


locked Re: only the first 20 of a member's posts come up #bug

 

Vickie,

Not sure if this has been mentioned but if you go to members list and
click on member ID then click on activity history, there you will see
the most resent message the member submitted to the group.
Yes, Duane mentioned it.

Still, I'd like the ability to easily search for prior messages from a poster even in groups I don't own or moderator; even when that poster isn't one of the "Top Posters".

-- Shal


locked Re: Banning members: possibility of using regular expressions to filter out email addresses #suggestion

Armando <braille.bt4753@...>
 

Good idea. I run 2 lists myself. One list is when I have to approve every message because of some email addresses on my list belongs to a school email address, and I have a chat group only for blind people to chat. I haven't banned anyone yet.
----
Sent from a BrailleNote Apex Running Keysoft 9.5 build 1280

--------------------------------
Armando: Admin/owner of the Technology For The Blind Mailing List.
Want to talk about the BrailleNote Apex and everything technology? Subscribe to this list that I had created to discuss the BrailleNote Apex and everything technology!
To subscribe to the list, send a blank email to techfortheblind+subscribe@groups.io

Note: The Technology For The Blind List requires new subscribers to be approved and email messages being approved or rejected.

You can also subscribe to the blind-chat group I had created. This group is for general chat, which means that
if you are blind, you can join this group!
To subscribe, send a blank email to blind-chat+subscribe@groups.io
--------------------------------

----- Original Message -----
From: "Joseph Lee" <joseph.lee22590@gmail.com
To: beta@groups.io
Date sent: Sun, 14 Feb 2016 10:40:02 -0800
Subject: [beta] Banning members: possibility of using regular expressions to filter out email addresses #suggestion

Hi Mark, beta testers and list admins,



There is a certain individual who used to be a moderator of several lists
with a history of disruptive behavior on other mailing lists, including
subscribing with a different address once banned, promoting music sharing
lists and so on. At one point, this individual pretended to be someone else
in an attempt to accuse forum members, but thankfully a certain email string
pattern allows us admins to ban countless email addresses from this person.



Thus I'd like to suggest a slightly more powerful way of banning members:
regular expressions (regexp). This allows forum admins to block addresses
containing certain strings at the cost of blocking legitimate addresses. If
this can be done already, could you point us to a documentation that
explains this feature?



Thanks.

Cheers,

Joseph


locked Banning members: possibility of using regular expressions to filter out email addresses #suggestion

 

Hi Mark, beta testers and list admins,

 

There is a certain individual who used to be a moderator of several lists with a history of disruptive behavior on other mailing lists, including subscribing with a different address once banned, promoting music sharing lists and so on. At one point, this individual pretended to be someone else in an attempt to accuse forum members, but thankfully a certain email string pattern allows us admins to ban countless email addresses from this person.

 

Thus I’d like to suggest a slightly more powerful way of banning members: regular expressions (regexp). This allows forum admins to block addresses containing certain strings at the cost of blocking legitimate addresses. If this can be done already, could you point us to a documentation that explains this feature?

 

Thanks.

Cheers,

Joseph


locked Re: only the first 20 of a member's posts come up #bug

vickie <vickie_00@...>
 


Shal...I wish I could go to either their profile or their posts that way, or some way. At present I don't see a way to see the posts of anyone other than the Top Posters.

Not sure if this has been mentioned but if you go to members list    and click on  member ID
then click on  activity history , there you will see the most resent message the member submitted to the group.

then click on the subject , that will open up to read the message
However  if you click on a  deleted subject  it takes you back to   group listing

Naturally  if you have a group of over 1,000 members this would  be a lot of work to find out who submitted the most recent message to the group because you have to go down  the member list to check each persons activity history..  

Vickie
 




From: Shal Farley <shals2nd@...>
To: beta@groups.io
Sent: Saturday, February 13, 2016 6:37 PM
Subject: Re: [beta] only the first 20 of a member's posts come up #bug

Duane,

> Clicking on a blue name takes me to their profile, not posts.

That's my experience too, in Threads and Messages.

I wish I could go to either their profile or their posts that way, or some way. At present I don't see a way to see the posts of anyone other than the Top Posters.



Shal
https://groups.io/g/GroupManagersForum








locked Re: Duplicate messages bug?

Ro
 

yes!   a disable button for the editing posts for those that want to use it, leaving the settings available for those who dont.   I delete edited post after edited post unread in the CKD group simply because I am not willing re read these posts to figure out whats new.   with 80 posts + a day, I have to take the risk of missing stuff cause I just dont have time to figure out if they are fixing their spelling or adding critical info.   it really is a pain in the neck!  No, you cant train some people!

I am still hoping that someday an attachment feature will be added to posting from the web.... ah we can dream! that is a different subject tho...


Ro

with Sally and Silk waiting at their feed dishes, and Handy, Feliz &  Police Kitty patrolling in the Great Beyond.





Subject: [beta] Re: Duplicate messages bug?
To: beta@groups.io
From: j.olivia.catlady@...
Date: Sat, 13 Feb 2016 23:29:57 -0800

Just reporting back that this turned out to be a case of a user who didn't realize that each edit created a new email, and was trying to be meticulous by continuing to tweak her post. Something was definitely amiss because the Activity logged no edits at all by the user = just "sent messages." I thought it was part of the bug, but it turned out to be a separate bug that Mark says he will fix next week. Each of the dozen or so emails corresponding to the edits bore the same timestamp - I understand from Mark (and he will correct me if I'm wrong) that he's not yet sure if that is how things should be or not. Much of the edits consisted of the user's attempts to change font sizes, which didn't appear at first glance in making comparisons. Clearly, I should have done a better job of checking. 
Thanks, Mark, for taking up valuable time with this during your weekend. I really didn't expect you to. You (as usual) went above and beyond, and I hope you enjoy what's left of it.

After tonight's fiasco, I agree even more strongly with @Ro that an option to disallow edits by group members would be a desirable feature. I've explained the email problem to members, and asked them to minimize the number of edits and to make them stand out somehow, and to fill in the little box with the "reason." But I'm beginning to lean towards wanting to disable the feature altogether.
J


locked Re: Duplicate messages bug?

 

Just reporting back that this turned out to be a case of a user who didn't realize that each edit created a new email, and was trying to be meticulous by continuing to tweak her post. Something was definitely amiss because the Activity logged no edits at all by the user = just "sent messages." I thought it was part of the bug, but it turned out to be a separate bug that Mark says he will fix next week. Each of the dozen or so emails corresponding to the edits bore the same timestamp - I understand from Mark (and he will correct me if I'm wrong) that he's not yet sure if that is how things should be or not. Much of the edits consisted of the user's attempts to change font sizes, which didn't appear at first glance in making comparisons. Clearly, I should have done a better job of checking. 

Thanks, Mark, for taking up valuable time with this during your weekend. I really didn't expect you to. You (as usual) went above and beyond, and I hope you enjoy what's left of it.

After tonight's fiasco, I agree even more strongly with @Ro that an option to disallow edits by group members would be a desirable feature. I've explained the email problem to members, and asked them to minimize the number of edits and to make them stand out somehow, and to fill in the little box with the "reason." But I'm beginning to lean towards wanting to disable the feature altogether.

J


locked group I left sent "sorry to see you go" notice w no content #bug?

 

I thought the "sorry to see you go message" was not sent out if it was not filled in. However, today I left an inactive group and received a blank message with subject "sorry to see you go," no content.

J


locked Re: where should bugs (and other issues) be reported?

 

Great. Thank you, Mark.

J


locked Re: where should bugs (and other issues) be reported?

 

On Sat, Feb 13, 2016 at 12:55 PM, Shal Farley <shals2nd@...> wrote:

My own criteria is to reserve the support email address for issues where private or semi-private information is involved, or where the problem seems specific to a single group or member. That is, where it would be inappropriate to post in public (at beta@). Or where there's a particular urgency to the support request, or a need for a personal response.

I think these are good guidelines. There are no hard and fast rules here, and hopefully I've demonstrated that I'm a pretty laid back guy with these things.

That said, like I mentioned in the last post, when posting a bug, the more information you can provide, the better.

Thanks,
Mark