Date   

moderated Re: Drafts policy change #update

Tony Moody
 

Hallo Mark,

I use Drafts to keep some draft texts which are important to me .

Can you please suggest where else I could store draft emails, text formatting experiments,  email boilerplate, etc?

Thanks,
Tony


moderated Re: Drafts policy change #update

Sarah k Alawami
 

Thanks for the heads up. I was actually hoping this could be implemented soon.

Take care and thanks for all the hard work you are doing to make this service a success.

Sarah Alawami, owner of TFFP. . For more info go to our website.

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Finally, to become a patron and help support the podcast go here

On 22 Apr 2020, at 14:11, Mark Fletcher wrote:

Hi All,

Currently, we do not automatically delete old drafts. I propose changing this to be in-line with our other deletion policies (ie unclaimed pending subs/messages), where we would delete drafts older than 2 weeks. 

I checked and we have close to 600k drafts in the database, with the oldest dating back to March 10, 2016, which I'm guessing is the day I introduced the feature.

Please let me know if you have any questions.

Thanks,
Mark


moderated Re: Drafts policy change #update

 

Hi,

Not on my groups, although I imagine someone may say they might be writing a message for distribution in the future and prefer to leave it as a draft.

Cheers,

Joseph

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Mark Fletcher
Sent: Wednesday, April 22, 2020 2:23 PM
To: main@beta.groups.io
Subject: Re: [beta] Drafts policy change #update

 

On Wed, Apr 22, 2020 at 2:17 PM Joseph Lee <joseph.lee22590@...> wrote:

 

Can this be configurable on per-group or subgroup basis?

 

 

No it would not be. Is there any reason you'd want to keep a draft for more than 2 weeks?

 

Thanks,

Mark


moderated Re: Drafts policy change #update

 

Agreed. Also, can we get an email notification of when someone likes something? I'd also like to try the app with VoiceOver. Could you PM me with app beta instructions and list information?


moderated Re: Drafts policy change #update

 

On Wed, Apr 22, 2020 at 2:17 PM Joseph Lee <joseph.lee22590@...> wrote:

Can this be configurable on per-group or subgroup basis?



No it would not be. Is there any reason you'd want to keep a draft for more than 2 weeks?

Thanks,
Mark


moderated Re: Drafts policy change #update

 

Hi Mark,

Can this be configurable on per-group or subgroup basis?

Cheers,

Joseph

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Mark Fletcher
Sent: Wednesday, April 22, 2020 2:12 PM
To: beta@groups.io
Subject: [beta] Drafts policy change #update

 

Hi All,

 

Currently, we do not automatically delete old drafts. I propose changing this to be in-line with our other deletion policies (ie unclaimed pending subs/messages), where we would delete drafts older than 2 weeks. 

 

I checked and we have close to 600k drafts in the database, with the oldest dating back to March 10, 2016, which I'm guessing is the day I introduced the feature.

 

Please let me know if you have any questions.

 

Thanks,

Mark


moderated Drafts policy change #update

 

Hi All,

Currently, we do not automatically delete old drafts. I propose changing this to be in-line with our other deletion policies (ie unclaimed pending subs/messages), where we would delete drafts older than 2 weeks. 

I checked and we have close to 600k drafts in the database, with the oldest dating back to March 10, 2016, which I'm guessing is the day I introduced the feature.

Please let me know if you have any questions.

Thanks,
Mark


moderated Re: Email delivery issues #update

Jim Rumbaugh
 

This is killing us.  I myself have an earthlink address and messages are taking 12-24 hours to arrive lately.  Might it be possible to at least prioritize messages to small mailing lists which would not generate as much traffic as a main list for an organization?  We have a lot of groups for committees and such and it is important that those get through quickly.  For the big main group, one can at least go to the groups.io website to view the messages, which show up immediately, but it is hard to continually scan a list of specialized groups to see if new messages have arrived.


moderated Account anomaly? #misc

Duane
 

While doing a test, in an attempt to resolve a question on GMF, I intentionally created an account using a non-existent email address, including setting a password.  I immediately got the red bouncing message at the top of the screen, as expected.  I didn't see any indication of Not Confirmed status, neither on that account, nor on the application to a group, just a blue B.  The account was never confirmed.  I then proceeded to merge it into an existing account to complete the test.

I then tried to join a restricted group using the same address (after it had been merged, thus creating another new account.)  As far as I can tell, it never showed NC for status, going directly to blue B.  I'll obviously never be able to confirm, nor unbounce, that account, so what happens to it?  Does it sit in the system forever or will it be purged at some point?  This would be the situation if someone mistyped their email address when joining their first group, without having a password.  Is it still considered an account, with a system entry in the database, or is it in a pending queue?

Thanks,
Duane


moderated Messages filter custom date range issue #bug

Andy Wedge
 

Hi Mark,

on the Messages display, you can filter messages by custom date range.  The date range selection allows a start date to be greater than the end date leading to zero search results.

Regards,
Andy


moderated Change email command name for individual emails #suggestion

Andy Wedge
 

Hi Mark,

the email command to get individual messages is <groupname>+single@groups.io (assuming no subgroups).  The use of the word 'single' here now seems to be inconsistent with other references and on the Subscriptions page where the word 'individual' is used. Is there any reason why we can't have <groupname>+individual@... for the email command?  The <groupname>+help@... response would need to be updated if so.

I guess this is a follow on from a topic here on beta last year

Regards,
Andy


moderated Email delivery issues #update

 

Hi All,

Recently some email service providers have been throttling emails from us. I'm happy to report that two of them, Comcast and Cox, have today raised their limits and email is flowing at a more normal rate (Cox will probably take a few hours to catch up).

That leaves Orange.fr/Wanadoo.fr, GoDaddy, and Earthlink/Mindspring/Netcom. I haven't been able to contact anyone at those services. I'm investigating some technical changes to how we send email which might help with Orange.fr. 

Thanks,
Mark


moderated Re: Code at Admin>Promote does not work reliably #suggestion

 

I've noticed this as well


moderated Code at Admin>Promote does not work reliably #suggestion

Bruce Bowman
 

The code snippet for the group Subscribe button found at Admin>Promote (intended to embed in an off-site web page) often fails to work.

If someone is already logged into groups.io, entering their email address and clicking on "Subscribe" takes them to their groups home page at https://groups.io/groups with no explanation as to why they landed there.

If the provided email address already has an account, they do land on the Join page, but their subsequent signup fails to work. They are forced to log in and re-find the group home page on their own.

Only when the email address does not already have a groups.io account does the signup link work as expected.

I do understand the reason for all this. Anyone can enter anyone else's email address in that box and click Subscribe, perhaps multiple times, signing up people that might not really want to join the group. It just seems that it ought to fail more gracefully...perhaps by taking the person to the group home page with a banner notice. I am receptive to other ideas.

Thanks for your consideration,
Bruce


moderated Allow formatting options on rejected message pop-up panel #suggestion

Andy Wedge
 

Hi Mark,

there are no message formatting options on the pop-up panel where you can type details of why a message is being rejected. It is possible to select a previously defined member notice but any formatting defined when that message was created is lost when it is copied into the rejected message panel.

Can we have the same formatting options on the rejected message panel that we have when typing a normal message?

Thanks,
Andy


moderated Download/export a list of members that includes all subgroups that they belong to #suggestion

Beth Weld
 

Currently, in the Main Group in Admin/Subgroups, a list is displayed of all members and the subgroups that they belong to.  This is a very powerful tool, and it would be great to be able to download/export that information to better manage members. We have over 25 subgroups and 500+ members, and we are trying to track that information manually which is not really possible.
Thanks
Beth


moderated Re: Display member time zone #suggestion #done

John Wirtz SF
 

Andy, 

 

That’s absolutely correct.  But it doesn’t include past members so a filter have been applied to exclude them.

The csv has a membership status field that indicated “bouncing, “pending” etc.  I’m sure “past“ could be added.

 

I’m generally pleased wit the way the group works but subscriber management is cumbersome.   It would be really beneficial to be able to sort, filter, etc a group the main member list.

Am I the only one interested in such facilities?

 

John
SFSS Group

 

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Andy Wedge
Sent: 18 April 2020 23:02
To: main@beta.groups.io
Subject: Re: [beta] Display member time zone #suggestion #done

 

On Sat, Apr 18, 2020 at 07:31 PM, Bob Bellizzi wrote:

You can easily download the past members by using the large Download button above the list.
This will display the list on your screen,

The download button always gives a list of current members regardless of the list you are looking at.

Andy


moderated Make link at top of digest email more user friendly #suggestion

Andy Wedge
 

Hi Mark,

the text of the top of the Full Digest states:

View all your groups.io groups, and edit your subscriptions, here.

This actually takes you to the last home page visited which could be the Feed or Calendar etc. I think it would be more helpful if it actually took you to the groups page as the text suggests it does.

Thanks,
Andy



moderated Re: Site updates #changelog

Andy Wedge
 

On Sat, Apr 18, 2020 at 10:17 PM, ro-esp wrote:

Should the *Unsubscribe* label for the "unsubscribe" email address on each
group Home Page be changed to "Leave this Group" for equal clarity and
consistency?
I don't think so. Seems to me that the term "unsubscribe" has been customary for millions of people for decades.
The term 'unsubscribe' is used at the bottom of digest emails and I agree with ro-esp that the term has been in use for a long time so is widely understood. I'm not sure changing the button text adds value in this case.

Andy


moderated Re: Display member time zone #suggestion #done

Andy Wedge
 

On Sat, Apr 18, 2020 at 07:31 PM, Bob Bellizzi wrote:
You can easily download the past members by using the large Download button above the list.
This will display the list on your screen,
The download button always gives a list of current members regardless of the list you are looking at.

Andy