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moderated Re: Simplified Donation feature #suggestion

Janice
 

Shal,
I like your sponsorship suggestion.  I would like to suggest that groups.io automatically generate some kind of generic acknowledgement to the sponsor/donor maybe in the form of a thank you email. 

Janice B
New Statler Siblings
Long Arm Quilters


Re: better member list filtering #suggestion

 

k,

It would be best if all of the attributes (badges?) shown on the
member list are available in the drop-down filter.
I'm all in favor of filters for the list (and every list), I think it is long overdue:
https://beta.groups.io/g/main/topic/6205230#14955

But not necessarily in the Members/Moderators/Pending Approval/Bouncing/Banned selector button (but then, I'm not all that fond of that button either).

It would be best if all of the attributes (badges?) shown on the
member list are available in the drop-down filter. I don't see why
SOME would have been implemented without ALL being implemented. Not
logical.
I'm sure there's an implementation logic to it, if nothing more than ease, but I agree that we should be able to filter on any of the badges and other attributes of a member's subscription.

Shal


moderated Re: Simplified Donation feature #suggestion

 

Samuel,

I did not see this post of yours, Shal, when I posted my similar
suggestion:
Not a problem.

I like the word "Sponsor" for this function versus "Donations", and I'm both endorsing and stealing it!

So, where I said that from the member's viewpoint there would be no significant difference with the existing mechanism, I now add the exception that the page would have the label "Sponsor" and whatever wording tweaks to be consistent with that.

Shal


Re: better member list filtering #suggestion

Andy Wedge
 

On Wed, Jan 6, 2021 at 10:14 PM, Bob Bellizzi wrote:
You can also save the file as a .txt file.
Yes, and that involves a few more steps and more keying so I went for the shorter route.

Cheers
Andy


Re: better member list filtering #suggestion

Bob Bellizzi
 

Andy,
You can also save the file as a .txt file.
Then open it usually as a comna delimited text file to save the text to columns folderol
--

Bob Bellizzi


moderated Re: Sponsor button on group home page #suggestion

 

I like this idea. Let's see what others, and Mark, say.


moderated Re: Simplified Donation feature #suggestion

Samuel Murrayy
 

On Mon, Jan 4, 2021 at 09:13 PM, Shal Farley wrote:
I thought I'd break this out as a separate Suggestion, since it is
actually separate from the Pricing Changes topic.

I did not see this post of yours, Shal, when I posted my similar suggestion:

https://beta.groups.io/g/main/message/27638 

Samuel


moderated Sponsor button on group home page #suggestion

Samuel Murrayy
 

Hello Mark

May I suggest a[nother] way for groups to get money for premium services?  I suggest that owners be given the option to have a "Sponsor our group" button on the group's home page.  This is basically a donate button, but the donations go directly to Groups.io (i.e. to you).

The system keeps track of the amount of money that was donated via each group.  At the end of a billing cycle, the group owner then has the option of combining his payment with some or all of the sponsored money, to buy another year of premium service.

So, for example, if a group managed to get $300 in sponsorship but they need only $220 for next year's premium membership, the owner then uses $220 of that $300, which reduces the available sponsorship to $80.  Or, if a group managed to get $100 in sponsorship but needs $220 for next year's premium membership, the group owner can pay $120 out of his own pocket, add the $100's credits, and the group's sponsorship counter goes back to zero.  Or, if a group did get $300 in sponsorship, but the owner decides to pay $170 of the $220 out of his own pocket anyway, the group's sponsorship counter drops to $200.

Sponsored money goes to Groups.io directly and it can't be "withdrawn" by the group owner.  If a group is shut down and they have sponsorship left over, they lose the money (or: perhaps the owner can select from a list of 5 or 10 charities, who then get a donation from Groups.io for that amount).  If a group drops from premium to basic (i.e. they no longer need the sponsorship money), the credits remain in the group's "account" and is not lost (in case the group later decides to go premium again), but the money can't be withdrawn.

The home page can also (at the owner's option) show how much money has been donated (sorry: sponsored) so far, and/or show a target (set by the owner) plus how close the group is to reaching the target.  The system need not keep track of *who* donated -- in fact, any member of the public can use the sponsorship button.  The group owner is not informed of who donated money -- only that sponsorship was received, and the owner can see the amount in his control panel (and if the owner chose to make this information visible on the group's home page, then members of the public can also see how much has been sponsored so far).

If it's not too hard to implement, it would be nice if group owners could donate their credits to other groups.
And if it's not too hard to implement, you can consider allowing sponsors to enter their e-mail address when donating, and letting the group owner know not just the amount but also the identity of the sponsor.

Samuel


Re: better member list filtering #suggestion

Andy Wedge
 

On Wed, Jan 6, 2021 at 04:51 AM, KWKloeber wrote:
It would be best if all of the attributes (badges?) shown on the member list are available in the drop-down filter. 
I agree additional filtering options would be useful at times and until that is implemented a simple workaround is:

  • On your member list, click the Download button
  • Select all text on the displayed list and copy to your clipboard
  • Paste that text into a new Excel worksheet
  • Use the 'Text to columns' feature (normally found on the Data tab) to split the text into columns (delimited by a command and using " as the text delimiter)
  • Filter the columns in Excel

The advantage of Excel filtering is that you can combine multiple filters and if you put your data into an Excel table then you can use all the whizzy stuff like pivot tables and slicers.

Andy


better member list filtering #suggestion

KWKloeber
 

Today I needed to 'un-moderate' two members.  Luckily, the first's name and email address was listed near the top of the ADMIN > MEMBERS list.  no problem-o.  The second, I realized, was tucked away somewhere in the list and I didn't even remember the name or email address.  Just by happenstance it was on one of the top pages as I paged down the member list.  If it wasn't, I would have been going through 1,600+ names trying to find one with an "M" next to the name.  Not very good.

It would be best if all of the attributes (badges?) shown on the member list are available in the drop-down filter.  I don't see why SOME would have been implemented without ALL being implemented.  Not logical.

From the GM forum:

...It would be nice to be able to somehow filter the list based on any of these status badges. 

...it would be very helpful to be able to filter on badges, not just member status badges but also sub preferences badges as well, any available/shown badge in that list.
... I have often wished to be able to easily identify everyone who is not confirmed (NC).
... I've also sometimes wondered by Banned was not implemented as a badge.



 


moderated Image link lost on database export-import #bug

Tom H
 

I've searched for other discussion to no avail. I've exported a Databases table to both JSON and CSV and imported same. In both cases, the images within Image-type fields are lost. JSON import simply has the image file name and a broken image icon. Both the exported JSON and CSV files have just the image file name - no URL.

Is this a known bug or unsupported feature?

Tom


moderated Re: Database buttons #suggestion

 

On Tue, Jan 5, 2021 at 03:30 PM, Jim Fisher wrote:

I haven't tried this (don't use a database on groups.io), but can't you
achieve thiis now by using CTRL + End ?
If you have a keyboard. :-) Let's not leave mobile users out.

There's an example database here in the beta@ group that shows a Google Maps integration. When you scroll it, the map doesn't scroll. Maybe another alternative is to put all buttons at the top, and make them non-scrollable as well.

JohnF


moderated Re: Combination of "hashtags required" and "messages moderated" sometimes causes posts to disappear #bug

Bruce Bowman
 

On Tue, Jan 5, 2021 at 06:01 PM, Mark Fletcher wrote:
Instead of storing a message that requires a change in the subject because of group hashtag policies, we now just bounce it back to the sender, like we do in other instances (messages to groups from non-members, for example). This should prevent any weird corner cases, like I believe what was being seen above.
Mark -- I agree that simply bouncing it is preferable to holding it as a Draft....that is, after all, what the setting says will happen.

I'd be interested to know what the resulting bounce message says.

Thanks,
Bruce


moderated Re: Combination of "hashtags required" and "messages moderated" sometimes causes posts to disappear #bug

 

On Thu, Dec 17, 2020 at 10:41 AM Bruce Bowman <bruce.bowman@...> wrote:
Mark -- The following bug was recently reported by a user in GMF ( https://groups.io/g/Group_Help/message/1870 ).

If you require hashtags in the group and an incoming email does not meet those criteria, the message is held as a Draft until that person logs in and corrects the subject line. But if the message is also supposed to be moderated, it does not go into moderation after being fixed, nor does it bypass moderation and post. It simply disappears.

This occurs whether the message originated from a regular Member or an Owner. I've confirmed this with the following settings:
Spam Control > Message Moderation > All messages are moderated
Message Policies > Hashtags Required
Message Policies > Hashtag Permissions > Messages from members can only be tagged with existing hashtags, otherwise the message is bounced


I was never happy about the code involved with handling messages that we needed to reject/have edited because of hashtag issues. So I've changed the policy. Instead of storing a message that requires a change in the subject because of group hashtag policies, we now just bounce it back to the sender, like we do in other instances (messages to groups from non-members, for example). This should prevent any weird corner cases, like I believe what was being seen above.

Thanks,
Mark 


moderated Re: Bad debounce uri for plus addresses #bug

 

Hello,

On Mon, Dec 21, 2020 at 8:12 AM Enrico Scholz via groups.io <enrico.scholz+maillists.oecore=sigma-chemnitz.de@groups.io> wrote:

I use plus addresses (e.g. "foo+maillists.groups.io@...") for my subscriptions.  When messages are bouncing, I get a request URI which does not escape the "+",server side translates this to whitespace and debouncing fails without any comment.

This is the case both for E-Mail messages

| You must take action to restore your account. To unbounce your account, go to the following link:
|
| https://groups.io/unbounce?email=maillists.groups.io@...&cookie=.....

and the link in the banner on the website.

This has been fixed in the email, and on many pages on the website (that fix will be ongoing).

Thanks,
Mark 


moderated Re: Database buttons #suggestion

 

I haven't tried this (don't use a database on groups.io), but can't you achieve
thiis now by using CTRL + End ?

Jim Fisher

On 4 Jan 2021 at 15:01, Leeni wrote:

Another suggestion if it is easier then adding the row of buttons at the top
too, put an arrow to we can click on to bring us down to the bottom, like you
have an arrow to bring us up to the top.


moderated Re: in pending messages, "You must include a message" red warning shows up even when there's a message #bug

 

On Thu, Dec 31, 2020 at 7:43 AM J_Catlady <j.olivia.catlady@...> wrote:
In the "Send Message" feature from within viewing a pending message, a red warning "You must include a message" shows up even when a message has been entered. I think I reported this before but don't remember what happened. The bug is still there and is very disconcerting. You think something may have gone wrong with the message causing the member not to receive it. This time, after the member didn't respond, I contacted her outside groups.io to make sure she got it.

This has been fixed.

Thanks,
Mark 


locked Re: Pricing Changes #update

 

Hi All,

For those who celebrated, I hope you all had a nice holiday. I admit that I mostly only skimmed this discussion during that time, as I tried to stay away from the computer for a bit.

I am going to close this topic right now and will more closely review the discussion. I'll summarize in the next day or so.

Thanks!
Mark


locked Re: Pricing Changes #update

toki
 

On 05/01/2021 04:14, Drew wrote:

I'm sure some would be able to set up their multiple email addresses for multiple groups in order to avoid the $5 or $10 per year fee, and manage to keep it all straight but, really? To save $10 per year????
I've have four or five addresses on Groups.IO, because list-owners dutifully added those addresses, and I haven't set up a login on Groups.IO for those excess addresses.

jonathon


locked Re: Pricing Changes #update

Andy Wedge
 

On Tue, Jan 5, 2021 at 12:20 PM, Chris Jones wrote:
For many the absence of advertisements and tracking was a key reason for migrating to groups.io in the first place; both absences were "trumpeted" by Mark.
The lack of adverts and tracking was also a key motivator for my club to switch to Groups.io.

I would be deeply dismayed if there was a move to monetise Groups.io (or any part thereof).
I am not suggesting adverts if that's what you mean by monetise?  What I am saying that the lack of adverts and tracking is a saleable feature so make Basic groups chargeable. if you don't want to pay anything then there are other platforms that claim to be free,  Of course, they're not really free, the price you pay is having to suffer advertising and tracking.


Have a trial period by all means but after that, people should pay for the level of service they use.
No and yes in that order. :)
I take it that means you are not in favour of trial periods?

The planned pricing structure change from 18-Jan does mean there is a big step from Basic (I'll avoid the 'F' word) to Premium group.  Some level of intermediate group may be preferable and I would also look at splitting the Collaboration Suite. There are currently 7 features in that  (Polls, Calendar, Chat, Database, Photos, Files & Wiki) so perhaps split them into two sets with one of the more popular features in the set attached to Premium groups to entice people to upgrade. A more flexible approach may be to price each of the features separately to allow a fully customisable set with the most popular features attracting a higher price.

Arguably messy.
But perfectly doable and will give group owners the ability to create a group with the functions that meet their needs.


At the end of the day, I believe that group owners are those that should be liable to pay for their groups. If an owner has created a group for others (because they have the technical skills to do that) and doesn't want to be on the hook for the cost then a simple solution would be to promote someone else to owner and demote themselves to a Member or a Moderator. 
That assumes that they can find someone willing to pony up to meet group costs. Big assumption IMHO.
Then let the group be downgraded and see what the members think. Perhaps when they lose features they may start to appreciate the value of what they had.   If an owner keeps paying then there's no incentive for anyone else to do anything.  If nobody does then you have to question the value and reason for doing it in the first place. 


if subscribers had to pay a small fee for their Accounts (as I have previously suggested) the question of a groups such as GMF attracting a charge simply doesn't arise. What could arise is owners and moderators who have second accounts for test and "as the members see it" purposes finding themselves paying for their second accounts, but that is not insurmountable.
I think having members pay for their accounts would create utter confusion. My group members already pay (in effect) as they pay club membership fees and the club then pays for a premium group (or reimburses me to be exact). I'm sure a good many wouldn't even consider they had an account at Groups.io as they just use email.  Then we get into how many groups can account belong to and complex solutions such at that suggested by Samuel Murrayy (with two Ys since the start of last year I noticed) earlier in this topic.

I say keep it simple, let the the group owners pay and charge for basic groups.  I'd much rather see charges for Basic groups than higher prices for Premium and Enterprise groups to subsidise them.  As Mark has already confirmed, he's pretty much on his own apart from Nina doing the documentation.  The less time he needs spend on finance admin, the more time he can devote to Groups.io features and extras like the Apps (and I would expect there to be a nominal fee for those too after all time and effort being invested in them).


Regards
Andy



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