Just got offlist message from Mark. THANK YOU, MARK, FOR CONFIRMING THIS MEMBER! -- J Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I won't. - Desmond Tutu

Yes. Approval is different from confirmation. Moderators approve subscribers for membership in their groups according to whatever criteria they set. (Currently, some send out questions in the

Yep, a hung search node, for a few minutes. Should be fixed now. Thanks, Mark

This really confuses me. Our group has a "Pending Subscription" email setup in Admin | Settings | Member Notices. And the group is restricted, so that moderators or owners must approve members. (And

OK, I'll bite. I've seen mention of this "Trello List" a couple of times now, but I haven't found any information on where I might see it, a link to it, or anything else. Given me, it's probably

Also, I don't think it's relevant to the email confirmation problem. The email confirmation is a Groups.io-wide thing. A moderator can't confirm someone. Only Groups.io can, once they receive whatever

Jeff, I think all of that has been discussed and is on the Trello list. Currently our group (and some others) send out a questionnaire as part of the automatic "pending member" notification. --

I sent it here because I think it needs a redesign. I'm all over Mark with support messages on this, trust me. The member has not been able to get in for three days. It's a wonder she has not givenup.

I think there's another misbehaving search node this morning. Messages are hanging within "send." -- J Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I

I've been reading another thread or two here with questions about how the member approval works - confirmation messages and all. It occurs to me that there might be another way to do this, one that

This should probably just be sent as a bug to support@groups.io. The stuff I highlighted above might be a security hole. There could be session ID reuse, cookie issues, or something similar. If you

add (5) a log entry for "confirmed their email address" -- J Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I won't. - Desmond Tutu

I've also been able to verify that the welcome message goes out before the person has confirmed. In fact, according to timestamps, it goes out even before the confirmation email is first sent. I hope

I meant threading, not concatenation. -- J Messages are the sole opinion of the author. I wish I could shut up, but I can't, and I won't. - Desmond Tutu

The person has not given up but cannot find the fifth (or so) confirmation email I've sent her. Meanwhile, I ran some tests. I think the problem is that if the person misses the first confirmation

Mark, Just as Bulk Remove is useful for those of us who manage our users by way of external (Excel) lists, so too would be a Bulk option to apply operations from the Actions menu. If one or more of

Mark, Just as Bulk Remove is useful for those of us who manage our users by way of external (Excel) lists, so to would be a Bulk option to the Direct Add page in subgroups. If one or more of the

I've been having some trouble tonight with yet another new member who can't seem to find the confirmation email despite it being sent and re-sent several times, and checking her spam. I don't know

Along with that request, it would be nice to have a "confirmed membership" entry. Failing this, you need to continually check the unconfirmed members to see if they've (magically) changed to

I was looking for other examples of delivery failure this morning (I wanted to see, for example, if it was happening more often for aol members). I've noticed before that the dropdowns for the group