Date   

Re: renaming file doesn't notify if initial posting didn't #bug

Bruce Bowman
 

On Tue, Oct 26, 2021 at 01:18 AM, Christos Psarras wrote:
Out of curiosity, what is the time threshold that determines whether notifications "lump together" in a single message or go out by themselves?
I believe the window is roughly 5 minutes (ref: https://beta.groups.io/g/main/message/25375).

A side effect of this feature is that affected notifications never go out right away...they are always 5 minutes "late", waiting to see if you make another change within the window.

Regards,
Bruce


Re: renaming file doesn't notify if initial posting didn't #bug

Duane
 

On Tue, Oct 26, 2021 at 12:18 AM, Christos Psarras wrote:
Out of curiosity, what is the time threshold that determines whether notifications "lump together" in a single message or go out by themselves?
I believe the latest information is 4-8 minutes, plus your email checking delay.  https://beta.groups.io/g/main/message/25552

Duane


Re: renaming file doesn't notify if initial posting didn't #bug

 

Hi Mark,

>>> This has been fixed now.

Out of curiosity, what is the time threshold that determines whether notifications "lump together" in a single message or go out by themselves?  I've noticed that if I do a few things within some minutes those come in a single message, it pays to be fast I guess.

Interestingly, all those single "File Notifications" messages thread together in a single topic.

Cheers,
Christos


Re: renaming file doesn't notify if initial posting didn't #bug

Glenn Glazer
 

On 10/25/2021 10:27, Mark Fletcher wrote:
On Sat, Oct 23, 2021 at 12:45 PM Glenn Glazer <glenn.glazer@...> wrote:
Steps to repro:

1) Upload a file, do not click notify members.
2) Used the update icon to rename the file
3) When doing 2), click Notify Members
4) Afterwards, no one gets a notification, including owners and moderators.

This has been fixed now.

Also, I have added `Notify Members` checkboxes to both the Rename Folder dialog as well as the Move File dialog.

Thanks,
Mark 

Many thanks, Mark.

Best,

Glenn

--
#calcare
PG&E Delenda Est


Re: renaming file doesn't notify if initial posting didn't #bug

 

On Sat, Oct 23, 2021 at 12:45 PM Glenn Glazer <glenn.glazer@...> wrote:
Steps to repro:

1) Upload a file, do not click notify members.
2) Used the update icon to rename the file
3) When doing 2), click Notify Members
4) Afterwards, no one gets a notification, including owners and moderators.

This has been fixed now.

Also, I have added `Notify Members` checkboxes to both the Rename Folder dialog as well as the Move File dialog.

Thanks,
Mark 


Re: Double fwd slash is displayed on the updated file notice email #bug

 

On Sun, Oct 24, 2021 at 3:20 PM Christos Psarras <christos@...> wrote:

I updated an existing file by replacing the file with another one with a different filename.  The updated file notice included double forward slashes in the subject and text:

Sub:
 File //Sample_Folder_2/blank.jpg updated #file-notice


This has been fixed.

Thanks,
Mark 


Re: Change Email addy click vs Enter behavior #misc #bug

 

Andy,

It's the same screen as you went into (main account - Login screen), but pressing Enter without doing anything, does nothing.  Whichever textbox (email address, password, or alias address) has to have the focus as if you're typing in it, and if you press Enter then, it will do whichever action (change email address, change pwd, or add an alias)

A. If you click on the alias box, don't type anything, and press Enter, nothing happens and the screen refreshes.

B. If you click on the password textbox, if you press enter it will go ahead and change the password (or give you an error if nothing is typed in it and you press Enter)

C. If you click on the email address textbox, if you press enter without typign anything, you get an error the "new" address is the same as the old one.  If you do type a different address and press Enter, it does the same thing as if clicking on the "Change Email" button except it will not display the confirmation dialog.

Cheers,
Christos


>>>

Christos, at what point (what screen, webpage, whatever) did this happen?

When I go to my account and the webpage where I can change my email address, there are many other choices on that page.  I would not expect that pressing Enter would select and activate only that one choice, or any choice for that matter.  I would not want a simple "Enter" key to accidentally activate an email change; I want it to require me to click that button.  But maybe I am not looking at the same webpage that you were.


Re: Change Email addy click vs Enter behavior #misc #bug

Andy
 

Christos, at what point (what screen, webpage, whatever) did this happen?

When I go to my account and the webpage where I can change my email address, there are many other choices on that page.  I would not expect that pressing Enter would select and activate only that one choice, or any choice for that matter.  I would not want a simple "Enter" key to accidentally activate an email change; I want it to require me to click that button.  But maybe I am not looking at the same webpage that you were.

Andy


Double fwd slash is displayed on the updated file notice email #bug

 

Hi Mark,

I updated an existing file by replacing the file with another one with a different filename.  The updated file notice included double forward slashes in the subject and text:

Sub:
 File //Sample_Folder_2/blank.jpg updated #file-notice

Body:

 The following files have been updated in the Files area of the Practice-Legacy@Practice-Legacy.groups.io group.

  • //Sample_Folder_2/blank.jpg   [the underlying link is fine]
By: ...

Cheers,
Christos


Change Email addy click vs Enter behavior #misc #bug

 

Hi folks,

This caught me by surprise momentarily but I was changing email addresses on a few test accounts and on one of them without thinking I pressed Enter instead of clicking on the "Change Email" button.  The "Verify Email Change" confirmation dialog did not come up and the page went directly to the "Your login has expired. Please login again" page.  There's nothing in the manual about pressing Enter.  I guess pressing Enter should behave the same as clicking the button?

Cheers,
Christos


Re: Account Merge (and possibly Edit) Problem #bug

 

Andy,

>>> It makes sense to me that nothing would appear in the group's Activity Log, because his account and the group are separate entities.

Actually some main account actions do get logged and show in the group log, i.e. when the user changes their Email address, Name, or Display Name, or deletes their main account, (now also account merge), maybe even more, not sure.  They are getting logged because whatever they changed in their main account also (indirectly) modified their group sub/membership settings/profile as well.

Cheers,
Christos


Re: renaming file doesn't notify if initial posting didn't #bug

Chris Jones
 

On Sun, Oct 24, 2021 at 02:19 PM, Bruce Bowman wrote:
The File Notifications section of your Subscription says "How to be notified when a folder is modified or file is uploaded." [italics added] There is no mention of a notification associated with the Update File activity.
Interesting... It does indeed say that, but anyone updating a Folder is not presented with the opportunity to "Notify Members", while anyone updating a File is.  (As is anyone uploading a new File or Folder.)

Chris


Re: renaming file doesn't notify if initial posting didn't #bug

Glenn Glazer
 

On 10/24/2021 06:19, Bruce Bowman wrote:
On Sat, Oct 23, 2021 at 03:44 PM, Glenn Glazer wrote:
1) Upload a file, do not click notify members.
2) Used the update icon to rename the file
3) When doing 2), click Notify Members
4) Afterwards, no one gets a notification, including owners and moderators.
Glenn -- The File Notifications section of your Subscription says "How to be notified when a folder is modified or file is uploaded." [italics added] There is no mention of a notification associated with the Update File activity.

Do you wish to add this as a new notification, or remove the checkbox from the Update File dialog?

Regards,
Bruce

Hi, Bruce.

Perhaps we read things differently, but to me, renaming a file is modifying it.

That aside, I wish this to be a (new) notification because that's what people in my group wanted and found the presence of the checkbox deceptive.

Best,

Glenn

--
#calcare
PG&E Delenda Est


Re: renaming file doesn't notify if initial posting didn't #bug

Bruce Bowman
 

On Sat, Oct 23, 2021 at 03:44 PM, Glenn Glazer wrote:
1) Upload a file, do not click notify members.
2) Used the update icon to rename the file
3) When doing 2), click Notify Members
4) Afterwards, no one gets a notification, including owners and moderators.
Glenn -- The File Notifications section of your Subscription says "How to be notified when a folder is modified or file is uploaded." [italics added] There is no mention of a notification associated with the Update File activity.

Do you wish to add this as a new notification, or remove the checkbox from the Update File dialog?

Regards,
Bruce


Re: renaming file doesn't notify if initial posting didn't #bug

Glenn Glazer
 

On 10/23/2021 13:47, Andy wrote:
I want to suggest (but not proven) that this behavior is random, and might not be related to whether or not the initial upload had a notification.

For the last week or two I have been working on writing up a similar problem.  I have seen a number of file uploads, updates, and deletions that do not send the Moderators any notification.  MY suspicion is that there are 'holes' in what the servers do, and integrity is not being maintained by the servers.  It is troubling.  Your case might be just one example of this.

My expectation agrees with yours, Glenn.  My suspicion is that the cause might be random, not related to the initial upload; but that would be an interesting thing to investigate too (if only I had a lot more time).  Whatever is going on, I can confirm that a number of file actions did not send a notice to Moderators.  I even had a case where I received a moderator notice that a file was deleted, but no moderator notice that it had been uploaded.

Andy

It may be that my sample size isn't large enough to see the randomness, we do some, but not a ton of uploading, and we may just have hit the randomness when there were other plausible factors involved.

Best,

Glenn
--
#calcare
PG&E Delenda Est


Re: renaming file doesn't notify if initial posting didn't #bug

Andy
 

I want to suggest (but not proven) that this behavior is random, and might not be related to whether or not the initial upload had a notification.

For the last week or two I have been working on writing up a similar problem.  I have seen a number of file uploads, updates, and deletions that do not send the Moderators any notification.  MY suspicion is that there are 'holes' in what the servers do, and integrity is not being maintained by the servers.  It is troubling.  Your case might be just one example of this.

My expectation agrees with yours, Glenn.  My suspicion is that the cause might be random, not related to the initial upload; but that would be an interesting thing to investigate too (if only I had a lot more time).  Whatever is going on, I can confirm that a number of file actions did not send a notice to Moderators.  I even had a case where I received a moderator notice that a file was deleted, but no moderator notice that it had been uploaded.

Andy


renaming file doesn't notify if initial posting didn't #bug

Glenn Glazer
 

Steps to repro:

1) Upload a file, do not click notify members.
2) Used the update icon to rename the file
3) When doing 2), click Notify Members
4) Afterwards, no one gets a notification, including owners and moderators.

My expectation would be that the choice of notification is on a per action basis, that is, whether the initial upload was no notify isn't relevant to the desire to have the update notification sent.

Best,

Glenn
--
#calcare
PG&E Delenda Est


Re: Change in xxx@groups.io address during group creation results in prior address used in welcome message #bug

Alan Epstein
 

I was thinking along these lines too, Gilbert. Very good idea!

_Alan



‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐

On Friday, October 22nd, 2021 at 11:05 PM, Gilbert Coville <gilbert-groups@gc.org> wrote:

On Oct 22, 2021, at 10:16 AM, Mark Fletcher markf@corp.groups.io wrote:
Hello,

On Fri, Oct 22, 2021 at 6:32 AM Alan Epstein via groups.io ade26g=pm.me@groups.io wrote:

I started creating a group and used an initial address (eg: xxx@groups.io). When it flagged that address as invalid, I changed it to another (eg: yyy@groups.io).

When inviting people, the invite message they received used the correct (yyy@groups.io) address. However, upon acceptance, the confirmation email they received (ie: "you're in!") used the original address (xxx@groups.io). Very confusing!

.,.,_

It looks like you created a group and then changed the name of the group. When a group is created, a welcome message for the group is also created. When the group name is changed, we don't update the welcome message, because it might have been changed. I believe that's what happened here. You can change the welcome message by going to Settings under Admin and then clicking the Member Notices button.

I'm open to changing the behavior so that if the group name is changed, that we also redo the welcome message with the new name/email. Thoughts?

Thanks,

Mark
Would it be possible to create some sort of macro or text substitution capability in the member notices Subject and Body? Therefore, the subject could be something like “Welcome to %%groupname@groups.io” and you could sprinkle %%groupname throughout the body, as appropriate. The macro could also be honored in the General Settings Group Title, Subject Tag, and other usual suspect places where people need to check when changing a group name.

Gilbert


Site updates #changelog

 

Changes to the site this week:

October 22, 2021:

  • BUGFIX: When merging two accounts, if both accounts had subscriptions to the same group, an activity log message was not generated for that group showing the email address change. Discussion
  • BUGFIX: In the Topic Properties page, in the App, the hashtag selector did not work properly. Discussion
  • DOCS: Updates from Nina. Owners Manual Revision History.

October 21, 2021:

  • CHANGE: Microsoft emailers will sometimes encode an attachment filename improperly, causing the resulting decoded filename to include Unicode replacement characters. We now detect that and use an alternative header to get the correct filename.
  • BUGFIX: When downloading some attachments with UTF-8 encoded file names, the saved file name ended up being the encoded version, not the decoded version.
  • INTERNAL: Upgrade jQuery to 1.12.4.

October 20, 2021:

  • BUGFIX: For some groups with many files, the export group process would timeout generating the export archive, causing the export process to fail.
  • BUGFIX: Do not display the group Sponsorship button in the app. Discussion
  • CHANGE: Some Microsoft emails have quoted printable HTML parts that contain unicode characters that cause our quoted printable reader to error out when decoding the message. These unicode characters are when the message contains parts in a different language than the rest of the email (ZH-CN in one specific example). We now strip out these extra unicode characters so that the rest of the message can be decoded.

October 19, 2021:

  • BUGFIX: Email replying to a message from a topic that has been split sometimes would incorrectly create a new topic. Discussion

October 18, 2021:

  • BUGFIX: Members with Override: not moderated posting status should be allowed to post attachments regardless of the group setting. Discussion

The next #changelog will be sent on Friday, October 29nd.

Take care everyone.

Mark


Re: Change in xxx@groups.io address during group creation results in prior address used in welcome message #bug

Gilbert Coville
 

On Oct 22, 2021, at 10:16 AM, Mark Fletcher <markf@corp.groups.io> wrote:

Hello,

On Fri, Oct 22, 2021 at 6:32 AM Alan Epstein via groups.io <ade26g=pm.me@groups.io> wrote:
I started creating a group and used an initial address (eg: xxx@groups.io). When it flagged that address as invalid, I changed it to another (eg: yyy@groups.io).

When inviting people, the invite message they received used the correct (yyy@groups.io) address. However, upon acceptance, the confirmation email they received (ie: "you're in!") used the original address (xxx@groups.io). Very confusing!
_._,_._,_
It looks like you created a group and then changed the name of the group. When a group is created, a welcome message for the group is also created. When the group name is changed, we don't update the welcome message, because it might have been changed. I believe that's what happened here. You can change the welcome message by going to Settings under Admin and then clicking the Member Notices button.

I'm open to changing the behavior so that if the group name is changed, that we also redo the welcome message with the new name/email. Thoughts?

Thanks,
Mark
Would it be possible to create some sort of macro or text substitution capability in the member notices Subject and Body? Therefore, the subject could be something like “Welcome to %%groupname@groups.io” and you could sprinkle %%groupname throughout the body, as appropriate. The macro could also be honored in the General Settings Group Title, Subject Tag, and other usual suspect places where people need to check when changing a group name.

Gilbert

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