Date   

locked Re: Delivery Options

Linda
 

Hi Shal,
Can you detail for us what you did wrong? A little background on the confusion might go a long way to helping Mark make the options clearer.
I already had an owner email address subscribed to All Mail. The problem arose when I subscribed another email address to receive the Digest. I ticked the Digest Box and I was forced to select one of the options above -so I ticked No Email. When no Digest arrived, I thought there was a bug, but it was my own fault.

It would also help me understand if the separation of Email Delivery from Message Selection that dg and I proposed is (sufficiently) clearer.
With all due respect, I found your suggestion so confusing, it motivated me to express my desire for simplicity.

Would it help if you were able to control the default Subscription options your members get when they join? cf my other suggestion "Membership Templates": https://groups.io/org/groupsio/beta/thread/membership_templates/24549
If what you meant was that I could select these mail options for my members' default, I'm all for it (KISS):
All messages as single emails
Digest
No Mail except Special Notices

Linda


locked Re: RSVP feature #suggestion

Duane
 

"My first priority is for Groups.io to be a kick-ass list server.


Mark"


I won't speak for others,but I say it already kicks Yahoo's ass! (VBG)

Duane


locked Re: Glitch?

 

Dano,

That's because I edited the reply to add a word. I like how
edited messages show up in message view, but for some, it might be
confusing to get a second message only a minute later.
Oh, good point.

I agree with you and Judy: the re-send of an edited message definitely needs some kind of marker. Maybe a subject-line tag like [edit] adjacent to the group tag. Maybe a note at the top of the message body, something like:

[Edited message follows.]

-- Shal


locked Re: Glitch?

Duane
 

I think there were 3 copies of the message I sent.  It was about 9 am cst.  There was a server problem according to Mark and things stuttered a little.  It's the bug he's been trying to exterminate since Friday.  I got impatient and kept trying to send it, not realizing once would eventually take.


Duane



locked Re: RSVP feature #suggestion

 

Oops, sorry about the double post before. I was having some issue with my internet.


locked Re: Delivery Options

 

Linda,

 When I subscribed, despite my long history as a Yahoo group owner, I
 found the mail options confusing and botched it!

Can you detail for us what you did wrong? A little background on the confusion might go a long way to helping Mark make the options clearer.

It would also help me understand if the separation of Email Delivery from Message Selection that dg and I proposed is (sufficiently) clearer.

 I can only imagine the nightmare that's in store if we can't have the
 option to go with a simplified plan.  Good old KISS is best for older
 folks. 

Would it help if you were able to control the default Subscription options your members get when they join? cf my other suggestion "Membership Templates":
https://groups.io/org/groupsio/beta/thread/membership_templates/24549

-- Shal


locked Re: Glitch?

Cacky B
 

Right!
I believe it's still a glitch since it happens often.
Cacky

Sent from my iPad

On Jan 18, 2015, at 3:08 PM, J. Faulkner <jfaulkner44@...> wrote:

Thanks Dano, but that doesn’t help the messages that come into an inbox, it just looks like it’s a duplicate message. 

 

Judy F.

SW Florida - USA

 

From: D R Stinson [mailto:dano@...]
Sent: Sunday, January 18, 2015 3:43 PM
To: beta@groups.io
Subject: [beta] Re: Glitch?

 

Judy - It does have an edited button on the right side in the individual Message View and Expanded Message View. - Dano


locked Re: Glitch?

Cacky B
 

I have also been receiving duplicates, but intermittently. It's fairly frequent, but not consistent.
Cacky

Sent from my iPad

On Jan 18, 2015, at 2:23 PM, Frances <travel@...> wrote:

Hi

I received two copies of this message. See below. One is time stamped at 3:03 and one at 3:02.

The same thing happened with Duane’s message earlier today.

Frances

Begin forwarded message:

From: D R Stinson <dano@...>
Subject: [beta] Re: Delivery Options
Reply-To: beta@groups.io
Date: January 18, 2015 at 3:01:54 PM EST

I would caution owners about wanting to limit user features to only those they themselves would use. We never know what unique circumstances a group member may have, and what level of technical sophistication they are capable of. I too have a group with a number of older users, and I would never think to assume or limit what they are capable of understanding. I would agree the defaults should be pretty basic, but limiting the user's capabilities might lose you members to frustrations.

As for understanding the different settings and what they mean, isn't that the purpose of the wiki? We've seen the value of such explanations with the wiki that was created for 'neo'.

Dano



locked Re: Glitch?

Judy F.
 

I think that is a good idea. 

 

Judy

SW Florida - USA

 

From: D R Stinson [mailto:dano@...]
Sent: Sunday, January 18, 2015 4:13 PM
To: beta@groups.io
Subject: [beta] Re: Glitch?

 

Yeah, I can understand that Judy. I've been doing something I haven't for a while; reading the posts on the web page. I have to say it's enjoyable when it all works without glitches! The result is I didn't read the email posts and missed that detail. Maybe edited posts need an [edited] at the end of the subject in emails? Just a thought. - Dano


locked Re: Glitch?

 

Yeah, I can understand that Judy. I've been doing something I haven't for a while; reading the posts on the web page. I have to say it's enjoyable when it all works without glitches! The result is I didn't read the email posts and missed that detail. Maybe edited posts need an [edited] at the end of the subject in emails? Just a thought. - Dano


locked Re: Anyone tried the email integration feature?

RS
 

OK, now I see the point,  Very cool.  Seems like that address could be subbed to a meta-group as well, so that posts from a meta group go to the member group as well. 


locked Re: Glitch?

Judy F.
 

Thanks Dano, but that doesn’t help the messages that come into an inbox, it just looks like it’s a duplicate message. 

 

Judy F.

SW Florida - USA

 

From: D R Stinson [mailto:dano@...]
Sent: Sunday, January 18, 2015 3:43 PM
To: beta@groups.io
Subject: [beta] Re: Glitch?

 

Judy - It does have an edited button on the right side in the individual Message View and Expanded Message View. - Dano


locked Re: Glitch?

Frances
 

Yup, see the edited button when I look online.

Probably something that we will get used to!

As you say, a good test.

Frances

On Jan 18 15, at 3:42 PM, D R Stinson <dano@...> wrote:

Judy - It does have an edited button on the right side in the individual Message View and Expanded Message View. - Dano


locked Re: Glitch?

 

Judy - It does have an edited button on the right side in the individual Message View and Expanded Message View. - Dano


locked Plain text replies to RTF posts?

 

Mark - Is there a way for a reply to an RTF message to be changed to plain text? I believe that plain text messages are often easier to read for the recipient, especially those with vision limitations who set their screen text size larger, and so tend to send messages that way if possible. - Dano


locked Re: Glitch?

Judy F.
 

Maybe I read it wrong, but I thought it was supposed to say somewhere that the message had been edited????

 

Judy F.

SW Florida - USA

 

From: D R Stinson [mailto:dano@...]
Sent: Sunday, January 18, 2015 3:35 PM
To: beta@groups.io
Subject: [beta] Re: Glitch?

 

Frances - That's because I edited the reply to add a word. I like how edited messages show up in message view, but for some, it might be confusing to get a second message only a minute later. Think of this as a test of the system. - Dano


locked Re: Glitch?

 

Frances - That's because I edited the reply to add a word. I like how edited messages show up in message view, but for some, it might be confusing to get a second message only a minute later. Think of this as a test of the system. - Dano


locked Re: Glitch?

 

I thought it was just me! It has happened with most of the messages today

On 18 January 2015 at 20:23, Frances <travel@...> wrote:
Hi

I received two copies of this message. See below. One is time stamped at 3:03 and one at 3:02.

The same thing happened with Duane’s message earlier today.

Frances

Begin forwarded message:

From: D R Stinson <dano@...>
Subject: [beta] Re: Delivery Options
Reply-To: beta@groups.io
Date: January 18, 2015 at 3:01:54 PM EST

I would caution owners about wanting to limit user features to only those they themselves would use. We never know what unique circumstances a group member may have, and what level of technical sophistication they are capable of. I too have a group with a number of older users, and I would never think to assume or limit what they are capable of understanding. I would agree the defaults should be pretty basic, but limiting the user's capabilities might lose you members to frustrations.

As for understanding the different settings and what they mean, isn't that the purpose of the wiki? We've seen the value of such explanations with the wiki that was created for 'neo'.

Dano




locked Glitch?

Frances
 

Hi

I received two copies of this message. See below. One is time stamped at 3:03 and one at 3:02.

The same thing happened with Duane’s message earlier today.

Frances

Begin forwarded message:

From: D R Stinson <dano@...>
Subject: [beta] Re: Delivery Options
Reply-To: beta@groups.io
Date: January 18, 2015 at 3:01:54 PM EST

I would caution owners about wanting to limit user features to only those they themselves would use. We never know what unique circumstances a group member may have, and what level of technical sophistication they are capable of. I too have a group with a number of older users, and I would never think to assume or limit what they are capable of understanding. I would agree the defaults should be pretty basic, but limiting the user's capabilities might lose you members to frustrations.

As for understanding the different settings and what they mean, isn't that the purpose of the wiki? We've seen the value of such explanations with the wiki that was created for 'neo'.

Dano



locked Re: Delivery Options

 
Edited

I would caution owners about wanting to limit user features to only those they themselves would use. We never know what unique circumstances a group member may have, and what level of technical sophistication they are capable of. I too have a group with a number of older users, and I would never think to assume or limit what they are capable of understanding. I would agree the defaults should be pretty basic, but limiting the user's capabilities might lose you members to frustrations.

As for understanding the different settings and what they mean, isn't that the purpose of the wiki? We've seen the value of such explanations with the wiki that was created for 'neo'.

Dano