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locked Re: only the first 20 of a member's posts come up #bug

vickie <vickie_00@...>
 

Shal,>>>>Yes,
OK

>>>>Still, I'd like the ability to easily search for prior messages from a poster even in groups I don't own or moderator; even when that poster isn't one of the "Top Posters".

 I agree.
It would be very  useful for both mods and members.  


Vickie

 
locked Re: Digest Html

Sue
 

Hi,

OK, this is a bit weird. Digest #308 was perfectly readable so I wondered if Mark had tweaked something behind the scenes. However the next two digests were again too wide for my phone screen and then the following digest was a mixture of both.

 I'm going to stick with the plain version just so I know I will be able to read whatever comes in. However this isn't a big deal for me, I only tend to read emails on my phone, not replying to them. For that I wait until I am back home on my laptop or desktop computers. It's because the html version was being discussed at the time so I thought I should mention it.

Sue 
locked Re: Banning members: possibility of using regular expressions to filter out email addresses #suggestion

Shal Farley
 

Joseph,

Thus I’d like to suggest a slightly more powerful way of banning
members: regular expressions (regexp). This allows forum admins to block
addresses containing certain strings at the cost of blocking legitimate
addresses.
Perhaps instead of outright banning addresses that match the pattern, those addresses could be "Restricted" - put into the Pending Member queue when they attempt to join. That would avoid outright banning innocent addresses that match the pattern, yet still allow you to reject the troublemaker.

I'm a bit concerned about adding a rather complicated feature in defense against what must be a fairly unique situation. Devil's Advocate question: you mean this malcontent has never learned to choose a different mail service or otherwise avoid such a simple detection?


Shal
https://groups.io/g/GroupManagersForum
locked Re: only the first 20 of a member's posts come up #bug

Shal Farley
 

Vickie,

Not sure if this has been mentioned but if you go to members list and
click on member ID then click on activity history, there you will see
the most resent message the member submitted to the group.
Yes, Duane mentioned it.

Still, I'd like the ability to easily search for prior messages from a poster even in groups I don't own or moderator; even when that poster isn't one of the "Top Posters".

-- Shal
locked Re: Banning members: possibility of using regular expressions to filter out email addresses #suggestion

Armando <braille.bt4753@...>
 

Good idea. I run 2 lists myself. One list is when I have to approve every message because of some email addresses on my list belongs to a school email address, and I have a chat group only for blind people to chat. I haven't banned anyone yet.
----
Sent from a BrailleNote Apex Running Keysoft 9.5 build 1280

--------------------------------
Armando: Admin/owner of the Technology For The Blind Mailing List.
Want to talk about the BrailleNote Apex and everything technology? Subscribe to this list that I had created to discuss the BrailleNote Apex and everything technology!
To subscribe to the list, send a blank email to techfortheblind+subscribe@groups.io

Note: The Technology For The Blind List requires new subscribers to be approved and email messages being approved or rejected.

You can also subscribe to the blind-chat group I had created. This group is for general chat, which means that
if you are blind, you can join this group!
To subscribe, send a blank email to blind-chat+subscribe@groups.io
--------------------------------

----- Original Message -----
From: "Joseph Lee" <joseph.lee22590@gmail.com
To: beta@groups.io
Date sent: Sun, 14 Feb 2016 10:40:02 -0800
Subject: [beta] Banning members: possibility of using regular expressions to filter out email addresses #suggestion

Hi Mark, beta testers and list admins,



There is a certain individual who used to be a moderator of several lists
with a history of disruptive behavior on other mailing lists, including
subscribing with a different address once banned, promoting music sharing
lists and so on. At one point, this individual pretended to be someone else
in an attempt to accuse forum members, but thankfully a certain email string
pattern allows us admins to ban countless email addresses from this person.



Thus I'd like to suggest a slightly more powerful way of banning members:
regular expressions (regexp). This allows forum admins to block addresses
containing certain strings at the cost of blocking legitimate addresses. If
this can be done already, could you point us to a documentation that
explains this feature?



Thanks.

Cheers,

Joseph
locked Banning members: possibility of using regular expressions to filter out email addresses #suggestion

Joseph Lee
 

Hi Mark, beta testers and list admins,

 

There is a certain individual who used to be a moderator of several lists with a history of disruptive behavior on other mailing lists, including subscribing with a different address once banned, promoting music sharing lists and so on. At one point, this individual pretended to be someone else in an attempt to accuse forum members, but thankfully a certain email string pattern allows us admins to ban countless email addresses from this person.

 

Thus I’d like to suggest a slightly more powerful way of banning members: regular expressions (regexp). This allows forum admins to block addresses containing certain strings at the cost of blocking legitimate addresses. If this can be done already, could you point us to a documentation that explains this feature?

 

Thanks.

Cheers,

Joseph
locked Re: only the first 20 of a member's posts come up #bug

vickie <vickie_00@...>
 


Shal...I wish I could go to either their profile or their posts that way, or some way. At present I don't see a way to see the posts of anyone other than the Top Posters.

Not sure if this has been mentioned but if you go to members list    and click on  member ID
then click on  activity history , there you will see the most resent message the member submitted to the group.

then click on the subject , that will open up to read the message
However  if you click on a  deleted subject  it takes you back to   group listing

Naturally  if you have a group of over 1,000 members this would  be a lot of work to find out who submitted the most recent message to the group because you have to go down  the member list to check each persons activity history..  

Vickie
 



From: Shal Farley <shals2nd@...>
To: beta@groups.io
Sent: Saturday, February 13, 2016 6:37 PM
Subject: Re: [beta] only the first 20 of a member's posts come up #bug

Duane,

> Clicking on a blue name takes me to their profile, not posts.

That's my experience too, in Threads and Messages.

I wish I could go to either their profile or their posts that way, or some way. At present I don't see a way to see the posts of anyone other than the Top Posters.



Shal
https://groups.io/g/GroupManagersForum
locked Re: Duplicate messages bug?

Ro
 

yes!   a disable button for the editing posts for those that want to use it, leaving the settings available for those who dont.   I delete edited post after edited post unread in the CKD group simply because I am not willing re read these posts to figure out whats new.   with 80 posts + a day, I have to take the risk of missing stuff cause I just dont have time to figure out if they are fixing their spelling or adding critical info.   it really is a pain in the neck!  No, you cant train some people!

I am still hoping that someday an attachment feature will be added to posting from the web.... ah we can dream! that is a different subject tho...


Ro

with Sally and Silk waiting at their feed dishes, and Handy, Feliz &  Police Kitty patrolling in the Great Beyond.




Subject: [beta] Re: Duplicate messages bug?
To: beta@groups.io
From: j.olivia.catlady@...
Date: Sat, 13 Feb 2016 23:29:57 -0800

Just reporting back that this turned out to be a case of a user who didn't realize that each edit created a new email, and was trying to be meticulous by continuing to tweak her post. Something was definitely amiss because the Activity logged no edits at all by the user = just "sent messages." I thought it was part of the bug, but it turned out to be a separate bug that Mark says he will fix next week. Each of the dozen or so emails corresponding to the edits bore the same timestamp - I understand from Mark (and he will correct me if I'm wrong) that he's not yet sure if that is how things should be or not. Much of the edits consisted of the user's attempts to change font sizes, which didn't appear at first glance in making comparisons. Clearly, I should have done a better job of checking. 
Thanks, Mark, for taking up valuable time with this during your weekend. I really didn't expect you to. You (as usual) went above and beyond, and I hope you enjoy what's left of it.

After tonight's fiasco, I agree even more strongly with @Ro that an option to disallow edits by group members would be a desirable feature. I've explained the email problem to members, and asked them to minimize the number of edits and to make them stand out somehow, and to fill in the little box with the "reason." But I'm beginning to lean towards wanting to disable the feature altogether.
J
locked Re: Duplicate messages bug?

J_Catlady
 

Just reporting back that this turned out to be a case of a user who didn't realize that each edit created a new email, and was trying to be meticulous by continuing to tweak her post. Something was definitely amiss because the Activity logged no edits at all by the user = just "sent messages." I thought it was part of the bug, but it turned out to be a separate bug that Mark says he will fix next week. Each of the dozen or so emails corresponding to the edits bore the same timestamp - I understand from Mark (and he will correct me if I'm wrong) that he's not yet sure if that is how things should be or not. Much of the edits consisted of the user's attempts to change font sizes, which didn't appear at first glance in making comparisons. Clearly, I should have done a better job of checking. 

Thanks, Mark, for taking up valuable time with this during your weekend. I really didn't expect you to. You (as usual) went above and beyond, and I hope you enjoy what's left of it.

After tonight's fiasco, I agree even more strongly with @Ro that an option to disallow edits by group members would be a desirable feature. I've explained the email problem to members, and asked them to minimize the number of edits and to make them stand out somehow, and to fill in the little box with the "reason." But I'm beginning to lean towards wanting to disable the feature altogether.

J
locked group I left sent "sorry to see you go" notice w no content #bug?

J_Catlady
 

I thought the "sorry to see you go message" was not sent out if it was not filled in. However, today I left an inactive group and received a blank message with subject "sorry to see you go," no content.

J
locked Re: where should bugs (and other issues) be reported?

J_Catlady
 

Great. Thank you, Mark.

J
locked Re: where should bugs (and other issues) be reported?

Mark Fletcher
 

On Sat, Feb 13, 2016 at 12:55 PM, Shal Farley <shals2nd@...> wrote:

My own criteria is to reserve the support email address for issues where private or semi-private information is involved, or where the problem seems specific to a single group or member. That is, where it would be inappropriate to post in public (at beta@). Or where there's a particular urgency to the support request, or a need for a personal response.

I think these are good guidelines. There are no hard and fast rules here, and hopefully I've demonstrated that I'm a pretty laid back guy with these things.

That said, like I mentioned in the last post, when posting a bug, the more information you can provide, the better.

Thanks,
Mark

 
locked Re: Duplicate messages bug?

J_Catlady
 

On Sat, Feb 13, 2016 at 09:26 pm, Mark Fletcher <markf@corp.groups.io> wrote:
the quickest way to get it resolved is to send all the information you have to me or the support email address.

Thanks, Mark. The person who told me I should not post bugs on beta said it was because you would feel pressured to fix them faster if they were posted on beta and we shouldn't burden you with minor bugs here. Or something. Frankly, I'm still confused. LOL. But I'll get you the thread offlist right away.

J 
locked Re: Duplicate messages bug?

Mark Fletcher
 

J,

On Sat, Feb 13, 2016 at 7:14 PM, J_catlady <j.olivia.catlady@...> wrote:

The duplicate message bug is in full force on one of my groups tonight. We've had the same edited message go out 11 times and counting. It's time-stamped 5:07 and it just went out again about four minutes ago.


Yes, please send me the details ASAP and I'll look into it. I did a quick check of a couple of your groups, but without a direct pointer, I didn't find anything.

Everybody: if you have something you think has gone haywire about your group, the quickest way to get it resolved is to send all the information you have to me or the support email address. The more information the better. I want to get it fixed for you, and I also don't want to be left wondering if there's something crazy going on with the system.

Thanks,
Mark
locked Re: Duplicate messages bug?

J_Catlady
 

The duplicate message bug is in full force on one of my groups tonight. We've had the same edited message go out 11 times and counting. It's time-stamped 5:07 and it just went out again about four minutes ago.

There is another message that was sent out in duplicate today, but this one in particular keeps on coming. I do notice what seems like a duplicate message from time to time, but sometimes it's hard to tell. Tonight, it's not hard to tell.

Mark, I can send you a thread offlist at any point, after you get back from your weekend.

I am reporting this onlist since it seems to be something that other groups are also experiencing as well.  

J
locked Re: Thread View and time stamps

Shal Farley
 

Brenda,

One way to track timing on messages if we don't know how the date and
time stamp works, is to test it by putting the date and time at the top
of your post, and when the post comes through, you can compare the two.
A useful tool for this is Levine's message parser:
http://www.levinecentral.com/mail_parse/default.aspx

In both Y!Groups and Groups@ you'll need to go through the header fields and delete the "X-" from the front of each "X-Received" line so that the parser sees them as "Received", otherwise you won't get a useful result.

In the results for a Y!Group message it is fairly easy to distinguish moderation delay from delivery delay. Groups.io doesn't show internal processing like that, so all the delays are lumped into the handoff from Groups.io to your mail service. Although that's an unfortunate result, I suspect it is actually a good thing, reflecting a much more efficient message handling process at Groups.io.


Shal
https://groups.io/g/GroupManagersForum
locked Re: only the first 20 of a member's posts come up #bug

Duane
 

Shal,

I wish I could go to either their profile or their posts that way, or some
way. At present I don't see a way to see the posts of anyone other than the
Top Posters.
It's a kludge, but as an owner/moderator, you can get to their posts. In the Members section, go to their membership and look at the Activity History page. You'd have to open each "sent message" separately though. I'm pretty sure this was discussed a few months ago and the possibility of anyone searching by Display name was mentioned, but I think there wasn't an easy way to implement it.

Duane
locked Re: Code of conduct

Rajmund <brajmund2000@...>
 

Hello,
Example. Some groups allow crap, whereas others don't. If we had filters, this could cause frustrations to the end user. I've also known the s word apparing, from diction, in the past.,



Sent from an iPad

On 12 Feb 2016, at 4:46 am, vickie via Groups.io <vickie_00@...> wrote:

 
Brenda>>>>Certain words, like the N word or other actual curse words could be flagged by an automated system, but if they appeared to fit in the context of a group, such as bitch in a dog group, it wouldn't be treated as a flagged word.

I think Yahoo tried  to filter words  once and  members were complaining    about words that should not   have been flagged
 words that are not bad words but seem rude.

for example  
words that are  ok to use but  seem bad
cock-bell  is a small hand bell
 
 Butt shaft is a term my cousin has used. it's a term in archery. A target arrow  without a barb. 


I am so late for bed.. ugh.. I am going to regret this


 Good night everyone

Vickie

 








From: Feathered Leader <featheredleader@...>
To: beta@groups.io
Sent: Thursday, February 11, 2016 11:10 PM
Subject: [beta] Re: Code of conduct #CoC

RS wrote:>> From a more practical perspective though, how does one enforce the CoC, and
who decides what is what?  Seems like you'd need a reporting system and a dispute resolution system.  YouTube has perpetual fun with that idea, so I am not sure what the best approach is.  What are you in a position to offer and how much of it can you automate to ease the workload?<<

I think it would fall a lot on the moderators to report. If for example, someone couldn't control the situation in their group, no matter what they tried to do, the person could be reported to Mark or support, and handled in that manner.

I also think the members should be able to report to Mark or support, as well. If one member is being harassed and the moderator in the group isn't helping, that's when it would go up a level to groups.io management.

I would also think a system where three violations/mistakes, or so, would give them a chance to learn the rules, and then if they persist, they might need to be put on moderation or banned.

Certain words, like the N word or other actual curse words could be flagged by an automated system, but if they appeared to fit in the context of a group, such as bitch in a dog group, it wouldn't be treated as a flagged word.

Just some ideas to throw out there.

Brenda
locked Re: only the first 20 of a member's posts come up #bug

J_Catlady
 

Shal, Yes, it does now. But you can still see the top posters' posts (or at least 20 of them;)
J

Sent from my iPhone

On Feb 13, 2016, at 3:37 PM, Shal Farley <shals2nd@gmail.com> wrote:

Duane,

Clicking on a blue name takes me to their profile, not posts.
That's my experience too, in Threads and Messages.

I wish I could go to either their profile or their posts that way, or some way. At present I don't see a way to see the posts of anyone other than the Top Posters.



Shal
https://groups.io/g/GroupManagersForum
locked Re: Wiki Suggestions #suggestion

Shal Farley
 

Armando,

Can you put an abbiliity to post to the Wiki via email? For example, to
post to the Wiki, send an email to example+wiki@groups.io. Put the
title of the new page in the subject, and put the text of the page in
the message body of the email. Then, you send the email. Then, the
title and the text is posted to the Wiki.
One thing you can already do that is sort-of like this is to post your page as an ordinary message, then have a moderator "Pin" it. That will hold it at the top of the Thread View in the group, a place of prominence that may be of greater visibility than that of a Wiki page.

I've used that technique to "pin" new member information to the top of the group for ready access. And, since messages can be edited just like wiki pages, I can keep that message up to date.

Pinning is something a moderator can do through the Edit Thread button.


Shal
https://groups.io/g/GroupManagersForum
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