Date   

locked Re: Wiki Suggestions #suggestion

 

Armando,

Can you put an abbiliity to post to the Wiki via email? For example, to
post to the Wiki, send an email to example+wiki@groups.io. Put the
title of the new page in the subject, and put the text of the page in
the message body of the email. Then, you send the email. Then, the
title and the text is posted to the Wiki.
One thing you can already do that is sort-of like this is to post your page as an ordinary message, then have a moderator "Pin" it. That will hold it at the top of the Thread View in the group, a place of prominence that may be of greater visibility than that of a Wiki page.

I've used that technique to "pin" new member information to the top of the group for ready access. And, since messages can be edited just like wiki pages, I can keep that message up to date.

Pinning is something a moderator can do through the Edit Thread button.


Shal
https://groups.io/g/GroupManagersForum


locked Re: only the first 20 of a member's posts come up #bug

 

Duane,

Clicking on a blue name takes me to their profile, not posts.
That's my experience too, in Threads and Messages.

I wish I could go to either their profile or their posts that way, or some way. At present I don't see a way to see the posts of anyone other than the Top Posters.



Shal
https://groups.io/g/GroupManagersForum


locked Re: allow subscribers to "Like" posts in an only-mods-can-post group #suggestion

Rajmund <brajmund2000@...>
 

L!l, I treat it as a mailing list, so I don't mind, either.



Sent from an iPad

On 12 Feb 2016, at 1:44 am, Feathered Leader <featheredleader@att.net> wrote:

J_catlady wrote:>>Wondering how people feel about letting subscribers "Like" posts in a moderator-only group. I wanted to "Like" Mark's post in the Updates group but couldn't find the button. Then I realized it's because only moderators can post in that group.<<

I personally don't care either way. I'm not someone who uses "Like" buttons, so it's up to everyone else. :)

Brenda




locked Re: only the first 20 of a member's posts come up #bug

Duane
 

Thanks, now I remember going through the Top Posters link before. There have been several glitches on things like this that have more than one page - first page is okay, but won't go to another page. I think some of them pop up when Mark makes a change that we've asked for and that leads to a slightly different format needed for the continuation link. I guess I haven't been playing enough to find any other way. Clicking on a blue name takes me to their profile, not posts.

Duane


locked Re: Muted hashtags question

 

Mark,

IIRC, it used to be that threads and hashtags were muted on that page.
I don't recall specifically, but these early threads implies that's how it was or was intended to be.
https://groups.io/g/beta/message/793
https://groups.io/g/beta/message/1028

But at some point there was a discussion and I changed it to show
everything.
I may have instigated that by suggesting that the All list be as similar as possible to a union of the Threads archives from the user's subscribed groups.
https://groups.io/g/beta/message/3043

I'm wondering if that was a mistake. I would like to get to a point
where we have a mailbox view, where we track read/unread messages and
don't show muted threads/hashtags.
Maybe in addition to All, Muted, and Followed, there could be an Inbox button that mirrors the email behavior (selects messages according to the Advanced Preferences options in each of the user's Subscriptions).

That could be the topmost button, demoting All to the bottom. I think All still has value as a quick way to look at the general activity in one's groups, particularly for someone who uses Following Only in most groups, so I wouldn't remove or replace it altogether.


Shal
https://groups.io/g/GroupManagersForum


locked Re: where should bugs (and other issues) be reported?

 
Edited

p.s. Is it considered de rigueur in this group for a member to contact another member offlist and tell them that a post of theirs is inappropriate for beta? [EDIT: I'll take my answer "off the air." Taking this offlist. Thanks.]

J


locked Re: where should bugs (and other issues) be reported?

 

On Sat, Feb 13, 2016 at 12:57 pm, Shal Farley <shals2nd@...> wrote:
I think that member should take note that #bug is third in the list of Top Hashtags in this group.

LOL. That's more or less what I told him.

Thanks.


locked Re: where should bugs (and other issues) be reported?

 

J,

I just had a beta group member contact me offlist and tell me to report
bugs to support rather than to beta.
I'm not Mark, but I think that member should take note that #bug is third in the list of Top Hashtags in this group.

My own criteria is to reserve the support email address for issues where private or semi-private information is involved, or where the problem seems specific to a single group or member. That is, where it would be inappropriate to post in public (at beta@). Or where there's a particular urgency to the support request, or a need for a personal response.

But none of that applies to what you reported, so I think you're fine.


Shal
https://groups.io/g/GroupManagersForum


locked where should bugs (and other issues) be reported?

 

Mark,

I just had a beta group member contact me offlist and tell me to report bugs to support rather than to beta. I'm confused. Could you please clarify, more or less, which issues we should contact support about and which are appropriate for beta? Perhaps this is evolving, because I still see a lot of bugs reported to beta, and you reporting here that you've fixed them, so I'm not sure why I got this advice from the group member.

Thanks.

J


locked Re: only the first 20 of a member's posts come up #bug

 
Edited

Duane,

In any group, not just ones where you're a moderator, you can click on members whose username is clickable (blue) and see their posts in that group. You can do that through the message view, or through top posters [EDIT2: I'm sure about top posters,not sure about the other ways], or any number of ways. In all of those ways, only the first page of the member's posts (the first 20 posts) comes up. [EDIT: Although the results lead you to believe you will be able to see the rest, because it provides links for them, the links don't work.] 

J



locked Re: only the first 20 of a member's posts come up #bug

Duane
 

The only way I've found to see post history by member is in their membership on the Activity History and that pages through fine for me. Are you getting there another way?

Duane


locked Re: Code of conduct

rajmund <brajmund2000@...>
 

Hi Mark,
Honest, yet, respectful thoughts. Everything can be safe, and everything can be unsafe. Everything should, but not everything does have a good reputation. By inforcing such things, they will not stop people. If you want safe things, thought of blocking the people's IPS, who were the complaints about? Also, just close the groups that don't match groups.io's expectations? Maybe the groups could have owner approval? In this case, you?

Sent from a BrailleNote

----- Original Message -----
From: "Mark Fletcher" <markf@corp.groups.io
To: beta@groups.io
Date sent: Thu, 11 Feb 2016 15:08:35 -0800
Subject: Re: [beta] Code of conduct #CoC

Hi All,

On Thu, Feb 11, 2016 at 10:18 AM, Anita C. <pocketcollie@gmail.com> wrote:

Just out of curiosity, could you share the general nature of the
complaints without giving away the specific list?


Recently, complaints about bullying by group owners. But my thought about
creating a CoC is more about the future than right now, and shaping the
general reputation of Groups.io groups as 'safe' places on the Internet.

Here's what I want to avoid. Reddit has a horrible reputation, for hosting
racist and sexist groups, for trolls, for a lot of nastiness. I don't want
any part of that. While not a direct corollary to Groups.io, Twitter also
has a problem with a lot of harassment. Many people don't feel safe using
those services. In the real world, many science fiction conventions
(amongst others) have realized that they need a code of conduct because bad
behavior was happening (mainly sexual harassment, I believe).

It seems to me that there are some general things that would apply to all
groups: no harassment, no racism, etc. By establishing a CoC, my hope would
be that it would head off some of this behavior. I would hope that all
Groups.io moderators would want Groups.io to have a good reputation. It
would only help you.

Does this make what I'm trying to get at more clear? Thoughts appreciated.

Thanks,
Mark


locked Re: Received: header lines

rajmund <brajmund2000@...>
 

Hmm, you have GMAIL, I have GMAIL. You've noticed, I've noticed. For me, though, they lie in spam.

Sent from a BrailleNote

----- Original Message -----
From: "J_catlady" <j.olivia.catlady@gmail.com
To: beta@groups.io
Date sent: Thu, 11 Feb 2016 08:44:55 -0800
Subject: [beta] Re: Received: header lines

I know nothing about these internals, but I've noticed something funny going on with email threads, starting very recently, which is this: within the email thread corresponding to a Groups.io thread, messages are often missing. I've now started to wonder whether what Groups.io is doing with the headers has anything to do with this.

It's disconcerting: I'll go into email looking for the complete thread and find that messages seem missing, and have to go onto the site to find the whole thing.

If nobody else has noticed this, then forget it - I'll keep watching it. I don't have enough information yet to report the behavior in any detail, including whether or not it has anything to do with whether messages were sent via the site or via email. Regardless of that, it does seem like someone receiving single messages should always get the whole thread. ??혻

J


locked "your subscription has not been approved" banner displays for wrong group #bug

 

If I click on a group for which my membership has not yet been approved, the banner "your subscription has not yet been approved" banner does not come up. However, it DOES come up for any subsequent group I click on (and which I'm a member of). It goes away only after I click on some function within the group.

(Note: I thought I was imagining this at first. But since I applied for membership in a group that seems to be inactive, and it's been a week or two since I applied to it, I've seen the behavior several times now.)

J


locked only the first 20 of a member's posts come up #bug

 

If you click on a member to see their posts, the first 20 come up fine. At the bottom, the page says "1 - 20 of X" (where X is their total number of posts). followed by links ("2, 3, 4, …") to see the rest of their posts in groups of 20. However, when you click on page 2, the display reverts to the message list of the group as a whole.

J


locked Re: Code of conduct

rajmund <brajmund2000@...>
 

Hello,
I like this one, actually.

Sent from a BrailleNote

----- Original Message -----
From: "RS" <dalemonator@gmx.com
To: beta@groups.io
Date sent: Wed, 10 Feb 2016 17:30:25 -0800
Subject: [beta] Re: Code of conduct #CoC

I agree that the moderator needs to be the responsible party to the utmost extent possible.혻 Members also need to be responsible and leave any group t hey feel is not respectful.혻 After enough people leave, the group may or may not get the message, but that should be on them too.

Let's meet in the middle.

SUGGESTION: Create a "Code of Conduct" message page for all groups, always visible can't be deactivated.혻 It would be linked on the sidebar like any other feature.혻 It would be auto populated with the default text as decided on by Groups.io management, so all groups are encouraged to begin with this standard.혻 However, since one size never fits all, add the following functions.

1) Owners (and moderators if so designated) can edit this text.혻 If they do so, a bright red message appears at the top of the message page saying, "This group's Code of Conduct varies from the Groups.io default.혻 Please read it carefully." (or words to that effect).혻
2) The message by default is auto-emailed out to new members when they are added.혻 Allowing disabling this feature would not be something I would recommend, but I suppose if you countered it's removal with a different auto-emailed message stating that "this group does not auto-send Code of Conduct info out, please see the CoC page here (link), or contact the group's owner for more info." (OWTTE) you could allow it.혻 I think that would weaken it's impact past my comfort level though.
3) Owners (and mods if designated) have the ability to manually send the CoC to the group or to a select person (or list of persons) ideally right from the CoC screen.

4) Ability to autosend the CoC at regular intervals if the group wants to set that up.

This way, you encourage but don't tie down creativity, freedom of expression, etc., encourage responsible behavior, and also reduce the burden of enforcement. The last thing you want is to get embroiled in what constitutes a "knee-jerk reaction" on a system with a likes feature and easy "quick reply" features which encourage knee-jerk responses.
Let the TOS be the arbiter of the allowable content (your pervue of enforcement), and the Mods be the arbiters of etiquette via the CoC (their pervue), and the Members be thus empowered to act in a fully informed manner (our own inherent responsibility). Getting more complex than that would be a can o worms you may not want, or be able to keep up with.


locked Re: Code of conduct

rajmund <brajmund2000@...>
 

Hi Mark,
I read link 1. I can see that this is somewhat different to the privacy policy, and terms of service. Its basically what is expected. I am neutral about the idea. If it is a high request, I can't see why. All I will say, though, is if someone wants to be rude, something like this will not stop them, as hard we try. Bassed on past experience, some don't even read the guide lines. I'm one of them, but then again, most of us know what is right and wrong. Those that don't, will not care, either.

Sent from a BrailleNote

----- Original Message -----
From: "Mark Fletcher" <markf@corp.groups.io
To: beta@groups.io
Date sent: Wed, 10 Feb 2016 13:08:35 -0800
Subject: [beta] Code of conduct #CoC

Hi All,

I believe Groups.io should have a Code of Conduct. Yes, we already have a
Terms of Service, but a Code of Conduct covers somewhat different
territory. Here are three examples of Codes that I like, to give you an
idea of what I'm talking about:

http://try.discourse.org/faq
https://golang.org/conduct
http://rubyonrails.org/conduct/

Of course, not all parts of those are applicable to Groups.io groups. Let
me stress, the goal isn't to limit discussion or topics or groups, but to
provide guidelines to keep things civil and respectful.

When I've brought this up before, some have said that they didn't think
something like this was needed. That's fantastic; you're running your
groups well! But based on complaints I'm getting through support, however,
I think Groups.io in general would benefit from something like this.

Is this a bad idea? Tell me why (respectfully, please :-) ). Otherwise, let
me know which parts of those Codes you like or don't like and I'll start
cobbling something together. If you have a favorite Code of Conduct from
somewhere else, please share it as well.

I've tagged this with the #CoC hashtag, so you can ignore discussions about
this if you wish.

Thanks,
Mark


locked Re: red padlock logo on all Groups.io messages in inbox today

rajmund <brajmund2000@...>
 

Hi,
Using an email client? I am, and no changes.

Sent from a BrailleNote

----- Original Message -----
From: "J_catlady" <j.olivia.catlady@gmail.com
To: beta@groups.io
Date sent: Wed, 10 Feb 2016 12:10:19 -0800
Subject: [beta] red padlock logo on all Groups.io messages in inbox today #inbox

This morning, all the Groups.io messages arriving in my email inbox, from more than one group I'm in (including this one - I haven't yet checked them all), have a little red "padlock" at the left of the "to" line. I've never seen it before, don't know what it means, and am not sure whether to call it a bug.

J


locked Re: Received: header lines

rajmund <brajmund2000@...>
 

Hi Mark,
How would it effect email logs? Would they look the same?

Sent from a BrailleNote

----- Original Message -----
From: "Mark Fletcher" <markf@corp.groups.io
To: beta@groups.io
Date sent: Wed, 10 Feb 2016 10:41:14 -0800
Subject: [beta] Received: header lines

Hi All,

After the Verizon/AOL problem the other day, I've been thinking it may be a
good idea to remove all Received: header lines in messages that we send
out, to prevent this kind of thing from happening in the future. I would
only remove the Received header lines in the messages sent out; what we
store and what you see with View Original on the website would not change.
It would not affect normal users in any way.

Thoughts?

Thanks,
Mark


locked Re: I always want copies of my own messages

rajmund <brajmund2000@...>
 

Hi Mark,
In my view, if the box is unchecked, like for myself, it should be unchecked, regardless. Or, have 2 check boxes, 1 for each setting.

Sent from a BrailleNote

----- Original Message -----
From: "Mark Fletcher" <markf@corp.groups.io
To: beta@groups.io
Date sent: Wed, 10 Feb 2016 09:32:49 -0800
Subject: [beta] I always want copies of my own messages

Hi All,

As you know, there's the profile checkbox to receive your own messages. All
that does right now is trick Gmail (and some other services) so show you
your own message. The checkbox is checked by default.

Regardless of whether the checkbox is checked, if you're on digest, you
still see your own messages in the digest. If you're on single, we still
send the message to you, regardless of the setting.

Should that change? If you uncheck the box, should you not see your
messages in digests? Should I not send the message to you in single mode
either?

Thanks,
Mark