Date   

moderated Re: #suggestion Need a way to disable the option for members to subscribe to only special messages #suggestion

Bruce Bowman
 

On Thu, Jan 20, 2022 at 12:26 PM, Bill Hegardt wrote:
For group owners who do not post any special messages, there should be an option to prevent group members from subscribing to only receive special messages since then they will receive nothing via email.
I see no reason why this suggestion is a bad one. More generally, in some circumstances it might be useful for a group Owner to be able to force a particular subscription option and not give the subscriber a choice.

Regards,
Bruce


moderated Re: #suggestion Need a way to disable the option for members to subscribe to only special messages #suggestion

Bill Hegardt <bill@...>
 

If a member wants no mail, they should subscribe with the no mail option. Giving subscribers 2 different options that offer the same result causes confusion. Subscribers wonder why they receive no email at all and have to change their subscription option.
They ask the group owner why they're not getting any messages causing more work for admins.

Its just a suggestion....


moderated Editing toolbar is missing when Editing an existing message #bug

Andy
 

I think this is a bug.

In the web interface on a PC, when writing a new message or a reply, there is a toolbar across the top of the text editing box, with 'buttons' for text formatting (bold, italic, bullets, justify, etc.).

However, when Editing an existing message - at least when a Moderator edits someone else's message - that toolbar has gone missing.  Today there is a greyed-out bar where it should be, but there are no 'buttons' and no actions if I hover the mouse in that area.  Where did the editing controls go?

Andy


moderated Re: #suggestion Need a way to disable the option for members to subscribe to only special messages #suggestion

Andy
 

Group owners might decide in the future to use Special Messages.

For 17 years on Yahoo!Groups, our group never had Special Messages.  It wasn't policy; there just was no reason to send any.  And then there was.  So we sent Special Messages.  I hope they reached the people who chose that option.

I think there is no harm in letting members choose "Special Notices Only" even if they never ever happen.  Without that option, their only choice is "No Email" which does nearly the same thing except that it prevents them from seeing a message when it really is important.

Andy


moderated Re: #suggestion Need a way to disable the option for members to subscribe to only special messages #suggestion

 

On Thu, Jan 20, 2022 at 09:48 AM, Peter Cook wrote:
whether they select "Special Notices Only" or "No Email," they're still not going to get anything via email.
uhhh, with "Special Notices Only" they'd get special notices via email, if the mods ever sent any....
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #suggestion Need a way to disable the option for members to subscribe to only special messages #suggestion

Pete Cook
 

I don't understand - whether they select "Special Notices Only" or "No Email," they're still not going to get anything via email.

Pete


moderated Re: #suggestion Need a way to disable the option for members to subscribe to only special messages #suggestion

 

What's the problem if they receive no messages? Why do you care? A lot of people access their groups only via the web.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated #suggestion Need a way to disable the option for members to subscribe to only special messages #suggestion

Bill Hegardt <bill@...>
 

For group owners who do not post any special messages, there should be an option to prevent group members from subscribing to only receive special messages since then they will receive nothing via email.


moderated Re: Members still see options to upload files when they don't have permission to #bug

Chris Jones
 

On Thu, Jan 20, 2022 at 02:13 PM, Andy Wedge wrote:
I just found that members that do not have permission to upload new files still see the button with the drop-down menu to do so but each option does nothing. Should the button be shown at all?
It is perhaps worth comparing the above point (which I can confirm!) with the situation in respect of Photo uploads; If a member does not have photo upload permission then the photo upload button within an album is simply not there.

So IMHO the answer to Andy's question is "no", for simple consistency between Files and Photos operations.

Chris


moderated Pop up a banner when user attempts to upload to over-quota group #suggestion

Bruce Bowman
 

When a group has exceeded its storage allocation, clicking a photo or file upload button silently fails to work. It would be better if a banner popped up explaining why.

Thanks for your consideration,
Bruce


moderated Members still see options to upload files when they don't have permission to #bug

Andy Wedge
 

Hi Mark,

in responding to a query on Group_Help, i just found that members that do not have permission to upload new files still see the button with the drop-down menu to do so but each option does nothing. Should the button be shown at all?

Regards
Andy


moderated Unable to edit a locked topic this morning #bug #misc

 

I needed to edit and resend a message in a locked topic this morning, but got a red banner
"This thread has been locked by the moderators; edits are not allowed."

Is this a new bug, or a conscious change? It's definitely an old banner, judging by the term "thread." So is it perahps obsolete? Perhaps failed to be removed when the change allowing mods to edit and post to locked topics was implemented?

Thanks.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #suggestion to facilitate ease of contacting specific members #suggestion

Pete Cook
 

On Tue, Jan 18, 2022 at 03:05 PM, Peter wrote:
As my message was addressed to Mark, I’ll await his sage thoughts.
This is a discussion group, so you can expect commentary. And I agree with Andy - my main group has a database of people that includes both members and non-members.

Pete


moderated Re: 1/15/22 Outage #postmortem

Mike Hanauer
 

Mark, thanks so much for the complete explanation. Informative and interesting.

Consider Better, not Bigger. So many advantages. Just ask. USA adds a Chicago to our overpop each year.
"Still more population growth is not our way to a healthy community, a healthy planet, OR enjoyable cycling."

    ~Mike


On Tuesday, January 18, 2022, 03:14:31 PM EST, Mark Fletcher <markf@corp.groups.io> wrote:


SUMMARY: Between the hours of 2:44pm Pacific Time and 3:38pm Pacific Time on Saturday January 15th, all aspects of the service, including the website and email delivery, were down. People visiting the website were redirected to the Maintenance page. Emails sent to the service were temporarily rejected for resending.

FAULT: The event was triggered when the main database stopped accepting internal network connections at 2:44pm Pacific Time.

DETECTION: The event was detected by our monitoring system, and a page was sent to me within one minute of this happening.

RESPONSE: I was away from home at the time, and did not have my laptop. Because of this, I did not have easy command-line access to the servers. I had to rely on our web-based internal dashboard systems to diagnose and fix the problem, using a third party's computer. I also had trouble changing the https://status.groups.io page and updating the Groups.io Twitter account.

RECOVERY: Once I had determined that the main database was not accepting internal network connections, I restarted the database, and the site came back on-line. No data was lost and no emails were lost.

CORRECTIVE ACTIONS: The main database has never frozen in this way in the past. I don't know why it froze, and there isn't anything in the logs. Given that the uptime of the database is measured in hundreds of days, at this point I don't see any changes that need to be made. If this happens again soon, I will re-evaluate.

In situations like this, I normally rely on command-line access to the Groups.io servers. But I did not easily have that in this instance. For the purposes of diagnosing this problem, our internal dashboards were missing some features that would have helped with this, and which would have reduced the amount of downtime.

A major focus is to try to eliminate my need for command-line access to the machines in order to diagnose issues with the site. I have embarqed on adding features to our internal web-based dashboards to address this, including the following:

  • An integrated database connection test dashboard, to more easily highlight where connection issues are occuring
  • Access to more database logs within the dashboard
  • Additional database statistics dashboards
  • Better display of logs within the dashboard, especially on mobile devices
  • Adding and testing a one button Status Page/Tweet update function
  • Several bug fixes to our dashboards that only became apparent during this situation

I expect these features to be completed this week.

Mark


moderated 1/15/22 Outage #postmortem

 

SUMMARY: Between the hours of 2:44pm Pacific Time and 3:38pm Pacific Time on Saturday January 15th, all aspects of the service, including the website and email delivery, were down. People visiting the website were redirected to the Maintenance page. Emails sent to the service were temporarily rejected for resending.

FAULT: The event was triggered when the main database stopped accepting internal network connections at 2:44pm Pacific Time.

DETECTION: The event was detected by our monitoring system, and a page was sent to me within one minute of this happening.

RESPONSE: I was away from home at the time, and did not have my laptop. Because of this, I did not have easy command-line access to the servers. I had to rely on our web-based internal dashboard systems to diagnose and fix the problem, using a third party's computer. I also had trouble changing the https://status.groups.io page and updating the Groups.io Twitter account.

RECOVERY: Once I had determined that the main database was not accepting internal network connections, I restarted the database, and the site came back on-line. No data was lost and no emails were lost.

CORRECTIVE ACTIONS: The main database has never frozen in this way in the past. I don't know why it froze, and there isn't anything in the logs. Given that the uptime of the database is measured in hundreds of days, at this point I don't see any changes that need to be made. If this happens again soon, I will re-evaluate.

In situations like this, I normally rely on command-line access to the Groups.io servers. But I did not easily have that in this instance. For the purposes of diagnosing this problem, our internal dashboards were missing some features that would have helped with this, and which would have reduced the amount of downtime.

A major focus is to try to eliminate my need for command-line access to the machines in order to diagnose issues with the site. I have embarqed on adding features to our internal web-based dashboards to address this, including the following:

  • An integrated database connection test dashboard, to more easily highlight where connection issues are occuring
  • Access to more database logs within the dashboard
  • Additional database statistics dashboards
  • Better display of logs within the dashboard, especially on mobile devices
  • Adding and testing a one button Status Page/Tweet update function
  • Several bug fixes to our dashboards that only became apparent during this situation

I expect these features to be completed this week.

Mark


moderated Re: #suggestion to facilitate ease of contacting specific members #suggestion

Peter
 

Andy,
As my message was addressed to Mark, I’ll await his sage thoughts.  I see what you say but beg to disagree‘


moderated Re: Importing .CSV file to Database Not Working #bug

Maria McGrath
 

Thank you, you are a gem x


moderated Re: Importing .CSV file to Database Not Working #bug

 

On Mon, Jan 17, 2022 at 8:22 PM Maria McGrath <maria@...> wrote:

Today I had a new set of updated data to import and i deleted the old data.  The file will not import and i am using the same csv file as I always used.
I did a test on a simple import with only two columns and it will not import.

This should be fixed now. I had added an additional permission check, but had gotten the logic wrong.

Thanks,
Mark 


moderated Importing .CSV file to Database Not Working #bug

Maria McGrath
 

Hi, I have been updating our database for a few years ow by importing updates from a CSV file.

Today I had a new set of updated data to import and i deleted the old data.  The file will not import and i am using the same csv file as I always used.
I did a test on a simple import with only two columns and it will not import.

Please can this be looked into as our members use the database daily.

Thanks in advance

Maria 


moderated Re: #suggestion to facilitate ease of contacting specific members #suggestion

Andy Wedge
 

On Mon, Jan 17, 2022 at 12:23 PM, Peter wrote:

However, as our database(s) do not contain non-members

That may be the case for your group but that won't be the case for other groups.

In common with other groups, many of our members are non-pc and have enough problems with using the system - thankfully, the majority now know how to access a database,

If your members are savvy enough to access a database, then 'RSVP'ing to a calendar event should be no more of a challenge.

Regards
Andy

1461 - 1480 of 32460