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moderated Re: Members - Filter multiple choices do something funny #misc

Andy
 

Typo:

I wrote "Furthermore, the combined list does not have at least names from one of the lists".

It should read "Furthermore, the combined list does not have at least some of the names from one of the lists".

Andy


moderated Re: Members - Filter multiple choices do something funny #misc

Andy
 

On Sat, Jan 1, 2022 at 06:36 PM, Andy Wedge wrote:
It's doing what it's designed to do.  The options on the filter list are grouped and separated by a horizontal lines. Options within the same group are logically 'OR'd so selecting Not Confirmed and Bouncing will give you those members that are 'Not Confirmed' OR 'Bouncing'.    The different groups are logically 'AND'd so selecting Not Confirmed and Banned will list those that are 'Not Confirmed' AND 'Banned' which is why you see a subset of those that are just 'Not Confirmed'.

Well, that was what I first thought it might be.  But that is not what actually happens.

Checking "Banned" and "Bouncing" gives me a large number of names, larger than either "Banned" or "Bouncing" alone, so it might be "Banned" OR "Bouncing".  You say it should be AND, but it appears to be OR.  I can't explain that.  Furthermore, the combined list does not have at least names from one of the lists, so it is not even an OR of the two lists, either.  I don't know what it's doing.

Checking "Banned" and "Not Confirmed" gives me a small number of names, smaller than either "Banned" or "Not Confirmed" alone.  But they are not the names of members that are in both lists (which would be an AND).  They seem to be a subset of names from one list only, and not part of the other.  That is not an AND.

That's why I wrote this.  The behavior seems unpredictable or contrary to what it seems like it should be doing.

Andy


moderated Re: Members - Filter multiple choices do something funny #misc

Andy Wedge
 

On Sat, Jan 1, 2022 at 10:39 PM, Andy wrote:
If a moderator goes to Admin - Members, then clicks Filter, and checks off more than one checkbox, sometimes the result is questionable and probably not correct.

If I check both "Not Confirmed" and "Bouncing", I seem to get both groups of members.  Maybe.  It's more than either group alone.

But if I check both "Not Confirmed" and "Banned", I get a list which appears to be only a subset of the Banned members, none of whom also show as Not Confirmed (of course).  I have no idea what it means.

And if I check both "Bouncing" and "Banned", it looks like I get a mixture of both - but not all of them.  Strange.
It's doing what it's designed to do.  The options on the filter list are grouped and separated by a horizontal lines. Options within the same group are logically 'OR'd so selecting Not Confirmed and Bouncing will give you those members that are 'Not Confirmed' OR 'Bouncing'.    The different groups are logically 'AND'd so selecting Not Confirmed and Banned will list those that are 'Not Confirmed' AND 'Banned' which is why you see a subset of those that are just 'Not Confirmed'.

Regards
Andy


moderated Members - Filter multiple choices do something funny #misc

Andy
 

I think this is a bug, but it's minor and probably of little consequence, so I'm labeling it "#misc" rather than "#bug".

If a moderator goes to Admin - Members, then clicks Filter, and checks off more than one checkbox, sometimes the result is questionable and probably not correct.

If I check both "Not Confirmed" and "Bouncing", I seem to get both groups of members.  Maybe.  It's more than either group alone.

But if I check both "Not Confirmed" and "Banned", I get a list which appears to be only a subset of the Banned members, none of whom also show as Not Confirmed (of course).  I have no idea what it means.

And if I check both "Bouncing" and "Banned", it looks like I get a mixture of both - but not all of them.  Strange.

Whatever it's doing, it is not consistent, and not sure if the result is correct.  It might be neither the union nor the intersection of both choices.

(One might wonder why anyone would check both "Banned" and anything else.  I thought I would get both.  But it appears that I don't.)

I wonder if the menu should make it impossible to check off multiple choices when they don't work together.  Or perhaps send the user an error, instead of a (semi-random) list of members, with no telling what it means.

Thanks,
Andy


moderated Re: Include attachment icon in editing existing and pending messages #suggestion

 

p.s. The workaround that I'm sure someone is about to suggest is to delete the attachments and then send them correctly named in a reply message. And that's what I've resorted to doing in some cases. But without getting into details, it's an undesirable workaround in many cases. Also, doing that with an existing message would not really work.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Include attachment icon in editing existing and pending messages #suggestion

 

Now that my group is set to moderate messages with attachments, I can succesfully reject messages with attachments that don't conform to our naming convention. However, that just necessitates my contacting the member offlist and asking them to rename their files and resend the whole message.

It would be infinitely (I don't use that word lightly) - infinitely more convenient, at least for my group, if I could edit the pending message by (a) removing the attachments and (b) then ADDING the correctly named attachments after renaming the files myself offlist. But for some reason, the editing panel, for either an existing or a pending message, does not allow adding attachments. You can successfully delete them. Just not add any.

I think adding the ability to add an attachment while editing a message would make things easier in many situations, not just my particular one.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Map view has stopped working on databases #bug #fixed

Anthony Angelo
 

Looking good, it's working again. Thanks!


moderated Re: Map view has stopped working on databases #bug #fixed

 

Hi,

I had limited map view to tables with <= 100 rows because the geolocation from Google was going very slowly, and that was interfering with how the system is currently designed. I just bumped that up to 1000 rows. Please let me know if you need it larger than that (at some point I'll redesign the system so that it better deals with geolocation slowness and therefore won't need the row restriction).

Thanks,
Mark


moderated Re: Map view has stopped working on databases #bug #fixed

Anthony Angelo
 

Any news or update on this?
Thanks,
Anthony


moderated Re: Reply To: #suggestion

Pete Cook
 

On Thu, Dec 23, 2021 at 02:54 PM, Bob Bellizzi wrote:
Reporting a mesage seems over the top in most cases.
First level complaint should always be to the owners/moderators.
Fyi, there are two options for reporting - to the moderator(s) and to GIO support.

Pete


moderated Re: Reply To: #suggestion

Bob Bellizzi
 

Reporting a mesage seems over the top in most cases.
First level complaint should always be to the owners/moderators.
Then, if dissatisfied, raise the ante.

Options at set up should include usable by either moderators & ownere or them and the members.
Lacking these options, several years ago we set up a special owners & moderators group.
--

Bob Bellizzi
FuchsFriends@groups.io online  support  group for corneal dystrophy patients & caregivers
The Corneal Dystrophy Foundation 


moderated Re: Reply To: #suggestion

Bruce Bowman
 

On Tue, Dec 21, 2021 at 02:22 PM, billsf9c wrote:
I often wish, as both owner and/or member, that in addition to Reply to Group and Reply [Private] to Sender, that I could Reply to Owners/Mods, from ANY post, rather that just writing the owner.

Many issues with a post are best served by advising all Owners & Mods at once, making their conversations behind the green curtain all the quicker.
I can also see the merit of this, if provided as an option in group settings. 

For my own groups, I wouldn't want "reply to Owner" (or whatever we would call it) to appear in an email footer link or an online destination pick-list. Most of my subscribers are blissfully ignorant that such a role exists, and having it suddenly appear might lead to some confusion and/or misdirected messages.

It also serves as a way for members to more properly vent, OffList, about a post, member or issue.
If they want to complain about someone, they can still use the "report this message" function (https://groups.io/helpcenter/membersmanual/1/working-with-group-messages/reporting-messages-to-moderators-or-to-groups). I acknowledge that this form of "venting" may be a little extreme.  :-)

Regards,
Bruce


moderated Re: Pending message remains after member leaves group #suggestion #done

Andy
 

It is odd that if a Moderator bans a member, their pending message instantly vanishes (deleted).  But if "system" (Groups.io) bans a member, their pending message remains, waiting for approval.  I've got mixed feelings about that.  Maybe there is no "right" way.

If a new member posts a message and then leaves (perhaps by accident) before it is approved, then you probably would not want that message to vanish before a moderator has a choice what to do with it.  Apparently that is what happens now.

Andy


moderated Re: Pending message remains after member leaves group #suggestion #done

 

I agree that leaving pending messages rather than just deleting them when a member leaves or is removed (or even banned) from a group can be useful. You don't wipe out all traces of past members. Pending messages as well as existing messages are part of their legacy, to be disposed of in whatever manner the mod thinks is appropriate in each case. 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Deleting a pending message should say "pending message" in the Activity Log #suggestion #done

Andy
 

On Wed, Dec 22, 2021 at 10:34 AM, J_Catlady wrote:
Well, a rejected message doesn't need the word "pending" because that's implied.

I understand that, and I already addressed that.


I was merely trying to clarify for you, since you asked "what's the difference," the difference between reject and delete.

That was waaay back.  We already clarified that.

Andy


moderated Re: Deleting a pending message should say "pending message" in the Activity Log #suggestion #done

 

Well, a rejected message doesn't need the word "pending" because that's implied. I have no further interest in this. I was merely trying to clarify for you, since you asked "what's the difference," the difference between reject and delete.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Deleting a pending message should say "pending message" in the Activity Log #suggestion #done

Andy
 

J,

It makes no difference how the pending message was deleted or rejected, nor whether the member was banned or not banned or removed or not removed.

The whole point of my suggestion is this: to add the word "pending" to the entry in the Activity Log.

I'm happy that you have a better picture now of the background behind these events, but I believe it does not matter.  If a pending message gets deleted or rejected by any means, I'm asking that the activity log include the word "pending", so that we know it was a pending message.  Simple enough?  The "Actions" filter for the Activity log has separate entries for "Deleted message" versus "Deleted pending message", so I think it stands to reason that the lines in the Activity log also should differentiate between regular messages and pending messages by using the word "pending" when it was a pending message that went away.

Andy


moderated Re: Deleting a pending message should say "pending message" in the Activity Log #suggestion #done

 

On Tue, Dec 21, 2021 at 09:37 PM, Andy wrote:
But of course I didn't.  I used the "Ban member" button. No such dialog about "Delete this message without notifying the sender"
That was not mentioned in your OP, which in fact only referred to "rejecting" the message. You are now starting to clarify the situation.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Pending message remains after member leaves group #suggestion #done

Duane
 

On Tue, Dec 21, 2021 at 11:24 PM, Andy wrote:
(1)  If a member posts a message requiring approval, but then leaves the group (perhaps by their own doing, but definitely if removed by a Moderator) before the message was approved, the pending message remains in the queue, still waiting to be approved.

I wonder what would happen if that message is approved.  (I did not try.)
I just had this happen a few days ago when a member posted a moderated message, then left.  After I approved the message, it was posted to the group as normal.  The entry in the log says "approved 's message #1803".  I can click on the message title that follows to go to it and see who posted it if I have a need.

Duane


moderated Re: Pending message remains after member leaves group #suggestion #done

Andy
 

In case anyone cares, I probably need to correct something I wrote:

(1)  If a member posts a message requiring approval, but then leaves the group (perhaps by their own doing, but definitely if removed by a Moderator) before the message was approved, the pending message remains in the queue, still waiting to be approved.
The underlined portion above might not be correct.  Substitute this phrase: "but definitely if the member was Banned by system".

It might also be true if the member was removed (but not Banned) by a Moderator.  There were many related actions in the last couple of days and I might have lost track of which ones did what.  Sorry.

Andy

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