Date   

moderated Whole lotta groups.io messages going into spam this past week #misc

 

This may be related to Sarah’s issue of not receiving an email: today I noticed that I was missing bunches of important group emails from my group - a member’s response to a pending membership questionnaire (I sent her a resend), a reply to a group message by a new member whom I was surprised I hadn’t heard from yet (and was about to ask whether she’d received the messages), and more. Then I saw my junk folder and it was all in there and I moved everything to my inbox.

I mention this because in (5+?) years of running my group on groups.io, as crazy as it sounds, I don’t ever recall a message going into spam before. (I know it’s happened to some of my group members, because every so often they’re spam-removed.) And I mention it also because I wonder whether it’s now happening a lot to other people as well, including possibly Sarah.

I particularly have never had a response to a pending membership email go into spam.


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Edit: save and send to group function #bug

 

Sarah,

I went through and traced the Saved/Sent edit you did yesterday, and it was indeed sent to everybody, including you. And I verified that we replace the Message-ID in the sent out email to ensure that tricky email programs don't treat it as a message already seen. So, you should have it. Please make sure it's not in your spam folder or that a filter rule moved it somewhere else.

Thanks,
Mark


moderated Re: #bug Searching phrases with quotation marks breaks the search pagination and sorting #bug

 

On Wed, Nov 17, 2021 at 05:16 PM, Matt Pilz wrote:

When searching any group from the groups.io website, enclosing a phrase in quotation marks will only retrieve the first page of results.

As soon as you attempt to use the pagination or change the sort order (e.g., click "Date" or "Next") the search breaks and no results are returned, even if there are many pages of matches.

This has been fixed.

Thanks,
Mark


moderated Re: Edit: save and send to group function #bug

Andy Wedge
 

On Thu, Nov 18, 2021 at 03:46 AM, Sarah Procter Abbott wrote:
I sent other messages (also via web) which showed up immediately. Only the "send" part of the edited "save and send" isn't going through.
Did that edited message have a hashtag with the 'No email' attribute set?  If so, Groups.io would not email it.

I can't find a separate "most recent successful delivery" section of the Groups.
It's not a separate section for the group as a whole, it is your individual information and can be found via your subscription settings for that group:



You can also see a full list of bounces that may have occurred for your account and all the groups you are subscribed to via your Account details:




after posting here I wrote to GMF as I thought I might have posted to the wrong group!
GMF (and Group_Help) can be used for general queries and discussions that people have about the Groups.io system and is a good place to start. If there's a bug or a suggestion that may help improve Groups.io it can be posted here on Beta. There are separate subgroups on Beta for the Groups.io app, API and documentation.

Regards
Andy


moderated Re: Edit: save and send to group function #bug

Sarah Procter Abbott
 

Chris

Same. Editing and sending old messages.

Sarah

On Tue, Nov 16, 2021 at 01:32 PM, Sarah Procter Abbott wrote:
When I edit old messages and save the edit, it works fine.
Is this the same problem that you raised on the GMF or a subtly different one? I ask because here you talk of edit old messages while your GMF query related to When we edit and save messages, with no mention of their being "old". In practice it might make no difference, but I'm curious about which it is.


Chris


moderated Re: Edit: save and send to group function #bug

Sarah Procter Abbott
 

Andy

Thx for your reply.

In answer to your qus below:

1.  Yes, my edited message appears (edited) in the archive, still under it's original # no. 

2. Yes, it shows on the activity log as "edited message" via web

3. Just after I did the "save and send" twice for the edited message, I sent other messages (also via web) which showed up immediately. Only the "send" part of the edited "save and send" isn't going through.

4. In the activity log it just shows edit, not send.

5. I can't find a separate "most recent successful delivery" section of the Groups.

6. I've just tried again using a different day and different browser but have just the same problem still. I edit the old post, click "save and send". It gets saved but not sent. When you tested it out, are you sure you did exactly the same? If so, it's a really annoying mystery and I need to use this function a lot in the next few weeks. (I had never tried it before).

Thx for your help. Yes, after posting here I wrote to GMF as I thought I might have posted to the wrong group!

Sarah

>When I edit old messages and save the edit, it works fine. However, when I edit and click the "save and send to group" option, the messages are not being sent to the group.
When you say not being sent to the group, does your edited message appear in the Archive? Did you check your Activity Log as suggested by Chris when you raised this on GMF? Also, have you checked your email delivery history just after you did the "Save and Send"?  If details of that message are in the "Most Recent Successful Delivery" section then Groups.io has delivered the message to your mail provider and it's between you and them to sort out.  If a reference to the message appears in either Unsuccessful or Bounces section, the the details there will guide your next steps.  As I mentioned on GMF, I tested this on one of my groups and it worked OK for me.

Regards
Andy

 Andy

Thx for y


moderated #bug Searching phrases with quotation marks breaks the search pagination and sorting #bug

Matt Pilz <info@...>
 

When searching any group from the groups.io website, enclosing a phrase in quotation marks will only retrieve the first page of results.

As soon as you attempt to use the pagination or change the sort order (e.g., click "Date" or "Next") the search breaks and no results are returned, even if there are many pages of matches.

The quotation marks are being improperly converted to HTML entities within the query and are then added as part of it, so "Example" becomes %22Example%22 and then THAT becomes %2522Example%2522 within the query string, therefore returns no results.

Search (Page 1 - Works): https://beta.groups.io/g/main/search?p=recentpostdate%2Fsticky%2C%2C%2C20%2C2%2C0%2C0&q=%22Example%22

Clicking Next (Page 2 - Broken): https://beta.groups.io/g/main/search?p=recentpostdate%2Fsticky%2C%2C%2522Example%2522%2C20%2C2%2C20%2C0&next=1

This complicates searching for particular phrases on groups.

Thank you,

Matt


moderated Re: Profile photo #bug

Andy Wedge
 

Hi Mark,

On Tue, Mar 17, 2020 at 02:32 PM, Duane wrote:
Someone on GMF reported that they couldn't delete their photo in the profile for a group.
Just another reminder that this is outstanding. There's another report on Group_Help.

Regards
Andy


moderated Re: Premium #suggestion

John Wood
 

Thanks Mark for your input.

Obviously, your call.

But at the present stage the group is at, I have to be realistic about what if any contribution I could expect from others, and at least to start with I have to assume I would be the main or even the only one paying.

As I said we can’t afford $20 a month just now.  And I never buy coffee in Starbucks... 

So we’ll just stay with the free version for now

John Wood

On 17 Nov 2021, at 00:00, Mark Fletcher <markf@corp.groups.io> wrote:

Hi All,

I appreciate the discussion about pricing, but I don't currently plan on changing it. You might look at using the group sponsorship feature; for a group of 50 people, that'd amount to $4.40/year per person if everyone contributed. Less than the cost of a cup of Starbucks.

Thanks,
Mark


moderated Re: Premium #suggestion

 

On Tue, Nov 16, 2021 at 04:00 PM, Mark Fletcher wrote:
Less than the cost of a cup of Starbucks
Or Peets
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Premium #suggestion

Duane
 

On Tue, Nov 16, 2021 at 06:00 PM, Mark Fletcher wrote:
that'd amount to $4.40/year per person if everyone contributed
Except that the minimum per sponsorship is $5 ;>)

I've noticed that since having the sponsorship available on my groups, quite a few people toss in $5-25 on a semi-regular basis, some even more.  It sure does relieve the headaches of trying to collect money and keeping the books for group operation.

Duane


moderated Re: For topics that are both locked and moderated, display both icons #suggestion

 

Here's another solution to this (aside from undoing allowing mods to post to locked topics): when mods post to locked topics, don't put their posts through moderation even if the topic is also moderated. Then the lack of the icon wouldn't matter. I actually don't know what the purpose is of moderating mod posts to locked topics that also happen to be moderated. I only figured out that's what was happening as a potential solution to Bruce's problem of the wayward mods.

So the way I see it, there are three solutions:

1. Do away with the ability of mods to post to locked topics.
2. Keep mod ability to post to locked topics, but if the topic is also moderated, display both icons.
3. Keep mod ability fo post to locked topics and don't moderate their posts even if the topic is also moderated.

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Premium #suggestion

 

Hi All,

I appreciate the discussion about pricing, but I don't currently plan on changing it. You might look at using the group sponsorship feature; for a group of 50 people, that'd amount to $4.40/year per person if everyone contributed. Less than the cost of a cup of Starbucks.

Thanks,
Mark


moderated Re: Premium #suggestion

John Wood
 

Well I’m not sure about that, maybe it would need to be a pretty low entry price, based on the number of features to be included.   None of the group members have much money, but it would mean groups like this could start paying you something.   

Free data storage and calendars are of course available online, but keeping everything together with the emails is really what interests us.  

I think the ability to set up subgroups would also be useful, but as I said, for this type of group, at this membership level,  I don’t think we’d need most of the other features.  

I can upgrade my free iCloud storage from 5GB to 50GB for about a dollar a month.  

I really need to put this to the group to see what they think.

John Wood






The calendar - .  

On 16 Nov 2021, at 22:32, Christos Psarras <christos@...> wrote:

John,

>>> it's a big jump from free to premium

I (and others) also agree and there have been several times in the past when this was discussed, here and on GMF.


>>> We'd be happy to pay a small fee to add Calendar, Photos, Files, but we don't need the Polls, Chat, Member Directory, Integrations, Database, Wiki. 


What do you consider to be a small fee for what you're asking for?

Cheers,
Christos


moderated Re: For topics that are both locked and moderated, display both icons #suggestion

 

On Tue, Nov 16, 2021 at 02:36 PM, Andy Wedge wrote:
having trouble seeing where the advantage is
Same advantage as the icon provides generally. The same message at the top of the screen appears for a regular moderated topic. Email users don't see that icon, either. So you may as well argue that the icon is useless overall.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: For topics that are both locked and moderated, display both icons #suggestion

Andy Wedge
 

On Tue, Nov 16, 2021 at 08:52 PM, J_Catlady wrote:
On Tue, Nov 16, 2021 at 12:40 PM, Andy Wedge wrote:
if they have relevant permissions'
Exactly. And if they don't, they will wonder why their message didn't go through. Which is why the icon should be there for their information.
For an online user, there's a message at the top of the screen that states when a message needs to be approved by Moderators. Having an additional icon would seem to just give them advanced warning that they will get that message.  Email users don't receive a notification and they wouldn't see the icon either so I'm still having trouble seeing where the advantage is.

Regards
Andy


moderated Re: Premium #suggestion

 

John,

>>> it's a big jump from free to premium

I (and others) also agree and there have been several times in the past when this was discussed, here and on GMF.


>>> We'd be happy to pay a small fee to add Calendar, Photos, Files, but we don't need the Polls, Chat, Member Directory, Integrations, Database, Wiki. 


What do you consider to be a small fee for what you're asking for?

Cheers,
Christos


moderated Re: For topics that are both locked and moderated, display both icons #suggestion

 

On Tue, Nov 16, 2021 at 12:40 PM, Andy Wedge wrote:
if they have relevant permissions'
Exactly. And if they don't, they will wonder why their message didn't go through. Which is why the icon should be there for their information.
I'm done.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: For topics that are both locked and moderated, display both icons #suggestion

Andy Wedge
 

On Tue, Nov 16, 2021 at 08:31 PM, J_Catlady wrote:
it's not a given that a mod can approve a message
I thought I'd be stating the obvious if I included 'if they have relevant permissions'

Andy


moderated Re: For topics that are both locked and moderated, display both icons #suggestion

 

On Tue, Nov 16, 2021 at 12:24 PM, J_Catlady wrote:
As I explained, I was unaware then that mod replies would be moderated.
In fact, at that time it was possible that mods couldn't yet reply to locked topics. I don't remember exactly when Mark made the change. But in any event. it should be displayed now since it's not a given that a mod can approve a message or even know it's in pending.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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