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moderated Re: one page to see all pending messages #suggestion

Andy Wedge
 

On Thu, Oct 14, 2021 at 05:06 PM, Christos Psarras wrote:
the app still doesn't show them,
Nor the mobile site.  Hopefully they'll be fixed soon.

Andy


moderated Re: Add moderator notification for non-member attempting to post #suggestion

Bruce Bowman
 

On Thu, Oct 14, 2021 at 12:32 PM, Peter Cook wrote:
99% of the time it's an actual member who's using an email other than the one they're subscribed with. It would be helpful to get notified so I can head off any confusion.
Peter -- I suggest you just change your group settings so non-members can post. Then you can head them off in moderation and reply as you see fit.

Regards,
Bruce


moderated Re: Add moderator notification for non-member attempting to post #suggestion

Peter Cook
 

On Thu, Oct 14, 2021 at 12:42 PM, Chris Jones wrote:
It would be helpful to get notified
Of what exactly?
As written in my subject line - of a non-member attempting to post. Sorry if that wasn't clear.

Pete


moderated Re: Add moderator notification for non-member attempting to post #suggestion

Peter Cook
 

On Thu, Oct 14, 2021 at 12:56 PM, Andy wrote:
Non-members can't post, so their attempts are rejected, leaving an entry in the Activity Log.
Exactly, Andy, and sorry if I was unclear. 

Yes, they get a notice of some sort, which they don't always see, and then they contact me to find out why their message didn't post. Obviously the first thing I do is check the activity log but this would save me a step and get ahead of the problem.

Chris, to your question, no - I do not allow non-members to post. Your parenthetical hits on the same issue I have.

Pete


moderated Re: Add moderator notification for non-member attempting to post #suggestion

Duane
 

On Thu, Oct 14, 2021 at 11:51 AM, Andy wrote:
Perhaps they can be encouraged to subscribe under both of their email addresses.
No need to do that, just set the other email address(es) as alias(es) so they can reply from them.  Group messages aren't sent directly to those addresses, but the replies occur regularly when those folks have emails forwarded to other devices that have a different default email address.

Duane


moderated Re: Merge subject retention problem and/or Broken threading problem #bug

 

On Wed, Oct 13, 2021 at 7:36 AM Christos Psarras <christos@...> wrote:

I was trying to move some of the messages of one topic into another one as they had gone off-topic.

Part-1:  There is a bug somewhere in the merge process that causes merged messages to remember their previous (pre-merge topic) subject and use that to pre-fill the subject field when replying online.

To replicate this: (happened in an unmoderated group)

1. Split let's say half of the messages in a topic (eg. TopicA) into another one, let's say TempTopic

2. Merge the new TempTopic into another one, let's say TopicB

3. Go now into TopicB.  If you online-reply to any of the original already-existing TopicB messages, the subject gets correctly pre-filled with Re:TopicB.

4. But if you online-reply to any of the merged messages from the old TempTopic, the subject gets incorrectly pre-filled with Re:TempTopic instead of the correct Re:TopicB.  Then for this case:


This should be fixed now. 

Part-2: Another weird thing also happened with this topic merge so I included it in here even if it may not be directly related.  It broke threading, and it could be a side-effect from a recent fix.

Namely, one used email to reply to one of the original TopicA messages which by now had gotten moved (through the merge) to TopicB.  Their emailed reply of course still has TopicA in the subject.  You'd think it would thread under TopicA due to having the same subject and stop there, but maybe because the reply message's InReplyTo value is referencing a message which now belongs to a different topic and therefore subjects no longer match between those two, something didn't work right in threading so it just created a brand new topic, with the same exact TopicA title.


When replying via email to a message that has been merged into a different topic (with a different subject), we automatically rewrite the incoming reply's subject line to match the merged-into topic subject, and we should thread it properly into the merged-into topic. I just tested it and it worked for me. Off-list, if you send me the group name, the subject of the message, the sender's email address, and when this happened, I can investigate and try to find out why it didn't work in your case.

Thanks,
Mark


moderated Re: Add moderator notification for non-member attempting to post #suggestion

Andy
 

On Thu, Oct 14, 2021 at 12:42 PM, Chris Jones wrote:
... I assume that you allow non - members to post otherwise you wouldn't get any notification at all, ...

I think this is what Peter is asking about.  Non-members can't post, so their attempts are rejected, leaving an entry in the Activity Log.  Peter wants a notification too, when that happens.

Don't the senders receive a "bounce" reply, and do they not realize why?  (I guess they don't.)

Andy


moderated Re: Add moderator notification for non-member attempting to post #suggestion

Andy
 

On Thu, Oct 14, 2021 at 12:32 PM, Peter Cook wrote:

In my group when a message comes in from a non-member email address (shown in the activity log as "Non-member soandso@... attempted to send message..."), 99% of the time it's an actual member who's using an email other than the one they're subscribed with. ...


You are lucky.  99.9% of the non-member messages I see are spam.

If this feature were to be added, I would want it to be selectable.  I would disable it in my group, because I don't need dozens of new spam notices every day.

I wonder if there's another way to handle the cases you have.  Do they occur from the same small number of group members?  Perhaps they can be encouraged to subscribe under both of their email addresses.

Andy


moderated Re: Add moderator notification for non-member attempting to post #suggestion

Duane
 

On Thu, Oct 14, 2021 at 11:32 AM, Peter Cook wrote:
It would be helpful to get notified so I can head off any confusion.
If such a notification is added, I'd prefer that the default setting be None.  99% of my non-member messages are spam. ;>)

Duane


moderated Re: Add moderator notification for non-member attempting to post #suggestion

Chris Jones
 

On Thu, Oct 14, 2021 at 05:32 PM, Peter Cook wrote:
It would be helpful to get notified
Of what exactly? I assume that you allow non - members to post otherwise you wouldn't get any notification at all, but I cannot see how Groups.io could recognise a member using an incorrect sending address given the nearly infinite list of possibilities.

(FWIW the group I co - own does not allow non - members to post, but a look at the relevant Activity log reveals that members using an incorrect address is quite common.)

Chris


moderated Add moderator notification for non-member attempting to post #suggestion

Peter Cook
 

In my group when a message comes in from a non-member email address (shown in the activity log as "Non-member soandso@... attempted to send message..."), 99% of the time it's an actual member who's using an email other than the one they're subscribed with. It would be helpful to get notified so I can head off any confusion.


Thanks!
Pete


moderated Re: one page to see all pending messages #suggestion

 

Andy,

>>> All of the groups I am in, including this one use the subject-tag to identify the group in some way so sorting by the subject already achieves this.

Yes, mine do too, but yesterday when I checked this out, the group tags were not been included in the subject so I (mistakenly) thought there must a technical reason why they weren't hence why I made the suggestion to display the group separately.  I just checked again today and now they are there, so this takes care of it, on the computer side though, the app still doesn't show them, at least when I checked about 30 min ago, see attached.  Probably Mark hasn't gotten around to it yet.

Cheers,
Christos


moderated Re: Notify all Owners (and Moderators with the Billing privilege) when Billing Cycle Up #suggestion

 

Hi Bruce,

On Thu, Oct 14, 2021 at 8:21 AM Bruce Bowman <bruce.bowman@...> wrote:
Mark -- Please check my understanding on the following topic that recently came up in GMF:

-- A group can have only one Payor
-- That Payor (and he alone) is notified when a group's billing cycle is up.
-- The group's co-Owners are notified only if the Payor's account has been deleted. (The key point here).
-- A Moderator with the Billing privilege is never notified at all, unless he happens to be the current Payor.

That is correct.

 
Unless there's a fine point that I'm missing (or hasn't been adequately documented), it seems appropriate to send the warning messages to more people than just the current Payor when a billing cycle runs into a glitch. 

You've brought up a good point. I've changed it so that the one week past due warning gets sent to all moderators as well as the two week past due downgrade notice.

Thanks,
Mark 


moderated Notify all Owners (and Moderators with the Billing privilege) when Billing Cycle Up #suggestion

Bruce Bowman
 

Mark -- Please check my understanding on the following topic that recently came up in GMF:

-- A group can have only one Payor
-- That Payor (and he alone) is notified when a group's billing cycle is up.
-- The group's co-Owners are notified only if the Payor's account has been deleted. (The key point here).
-- A Moderator with the Billing privilege is never notified at all, unless he happens to be the current Payor.

Ref: https://groups.io/helpcenter/ownersmanual/1/about-groups-io-billing 

What if a Payor has died? Will his heirs know to log in and delete his account? No...his account remains active; so all notifications and warnings continue to be sent there. Ultimately, the group gets silently downgraded. 

Unless there's a fine point that I'm missing (or hasn't been adequately documented), it seems appropriate to send the warning messages to more people than just the current Payor when a billing cycle runs into a glitch. 

Thanks for your consideration,
Bruce 


moderated #suggestion Add topic creation date and last reply date to digest email and group topic list #suggestion

Mark Murphy
 

On digest emails, it would be useful to add topic creation date and last reply date to each topic in the list of New Replies. Among other things this would indicate new replies to "old" posts, as well as the age of the topic.

It would also be useful to add these dates to the group's topic list.

For example:





Thank you.


moderated Re: one page to see all pending messages #suggestion

Andy Wedge
 

Hi Mark,

On Wed, Oct 13, 2021 at 10:32 PM, Mark Fletcher wrote:
On Wed, Oct 13, 2021 at 2:30 PM Andy Wedge <andy_wedge@...> wrote:

There are no Edit and Reject buttons on this display like there are for pending messages on individual groups.  Can we add those please?

I didn't add Reject because, which member notices would I include?
 
The precedent for this is already set in the way that the Edit & Reject options are used when there are multiple pending messages on a single group. In that case, if multiple messages are selected, the Edit button is deactivated. The Reject button is still active and the Reason For Rejection panel allows the selection of a pre-defined notice (if there is one). So, on screen https://groups.io/pendingmsgs, if multiple messages are selected, deactivate the Edit button and if those messages are from different groups, deactivate the Reject button too.  If all messages selected are from the same group, the Reject button stays active and the Reason For Rejection panel allows selection of a notice from the group they relate to..

Andy


moderated Re: one page to see all pending messages #suggestion

Andy Wedge
 

On Wed, Oct 13, 2021 at 11:33 PM, Christos Psarras wrote:
adding the group name to the list as a sortable column could make it even handier.
All of the groups I am in, including this one use the subject-tag to identify the group in some way so sorting by the subject already achieves this.

Andy


moderated Re: Merge subject retention problem and/or Broken threading problem #bug

 

>>> A “cut and splice” feature.

Yep, like we used to do with cassette tapes back when!


moderated Re: Merge subject retention problem and/or Broken threading problem #bug

 

Typo, should read “splice”


On Oct 13, 2021, at 5:07 PM, J_Catlady via groups.io <j.olivia.catlady@...> wrote:

A “cut and slice” feature. 😀


On Oct 13, 2021, at 4:47 PM, Christos Psarras <christos@...> wrote:



>>> I just stopped merging whenever possible.

Yeah, I didn't have a choice in this case, because when I initially split the topic (which works fine), there were some later messages carried over to the new off-topic thread that had to be moved back to the old topic as they belonged there, so I had to then play that back-n-forth split & merge game to corral the messages back to their correct pens ... the joys of having an unmoderated group with no subject discipline and a worn-out flogging stick.

What would make something like this a lot easier would be to be able to multi-select individual messages within a topic and either do a Split-into-new-topic or Merge/Move-into-existing-topic, maybe something like the /topics-test page.  (#sneakysuggestion)

Cheers,
Christos

 


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Merge subject retention problem and/or Broken threading problem #bug

 

A “cut and slice” feature. 😀


On Oct 13, 2021, at 4:47 PM, Christos Psarras <christos@...> wrote:



>>> I just stopped merging whenever possible.

Yeah, I didn't have a choice in this case, because when I initially split the topic (which works fine), there were some later messages carried over to the new off-topic thread that had to be moved back to the old topic as they belonged there, so I had to then play that back-n-forth split & merge game to corral the messages back to their correct pens ... the joys of having an unmoderated group with no subject discipline and a worn-out flogging stick.

What would make something like this a lot easier would be to be able to multi-select individual messages within a topic and either do a Split-into-new-topic or Merge/Move-into-existing-topic, maybe something like the /topics-test page.  (#sneakysuggestion)

Cheers,
Christos

 


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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