Date   

moderated Trying to add member notice with existing type and name fails to issue warning, does nothing, navigates poorly #bug

 

If you try to create a new Member Notice of the same type and name of one that already exists, the system does nothing to allay or notify you of your stupidity. It simply lets you compose the notice and click on "Add Notice," does nothing, and then takes you back not to the Member Notices page but to your list of groups.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

 

Oh, glad the cats are still there! I’m now remembering the button for seeing them. :-)


On Oct 1, 2021, at 9:23 AM, Mark Fletcher <markf@corp.groups.io> wrote:


On Fri, Oct 1, 2021 at 6:56 AM Andy <AI.egrps+io@...> wrote:
I just edited a reply, clicked "Send", and got a message back on my screen saying that Groups.io is temporarily down for maintenance and should be back by 1am Pacific time (which is either 5+ hours ago, or I need to wait another 18 hours until tomorrow).

Sorry about that. What happened was that a large group was sent an email, which is not abnormal. But for some reason, this particular list has a significant percentage of members who run a firewall that automatically clicks all the links in the message. These firewalls receive the message at the same time and then hammer our servers, all at the same time. Somewhat similar to what's called a 'thundering herd' problem in computer science. This trips a failsafe I have and causes our servers to automatically reboot. You got caught in the 10 seconds or so when this happened. Addressing this has been on my TODO list, but I haven't gotten to it yet. Also, I just fixed the error message.

Thanks,
Mark
(the cats are still there but you have to click on a link to see them)

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

 

On Fri, Oct 1, 2021 at 6:56 AM Andy <AI.egrps+io@...> wrote:
I just edited a reply, clicked "Send", and got a message back on my screen saying that Groups.io is temporarily down for maintenance and should be back by 1am Pacific time (which is either 5+ hours ago, or I need to wait another 18 hours until tomorrow).

Sorry about that. What happened was that a large group was sent an email, which is not abnormal. But for some reason, this particular list has a significant percentage of members who run a firewall that automatically clicks all the links in the message. These firewalls receive the message at the same time and then hammer our servers, all at the same time. Somewhat similar to what's called a 'thundering herd' problem in computer science. This trips a failsafe I have and causes our servers to automatically reboot. You got caught in the 10 seconds or so when this happened. Addressing this has been on my TODO list, but I haven't gotten to it yet. Also, I just fixed the error message.

Thanks,
Mark
(the cats are still there but you have to click on a link to see them)


moderated Re: Web/App notifications mean emails are not necessary #misc

 

Hi Andy,

On Thu, Sep 30, 2021 at 1:13 PM Andy Wedge <andy_wedge@...> wrote:

I've been pushing use the of app to my group members and it has had a positive response. I've had comments saying that as they get the notifications they need and read messages via the app, how do they stop the email delivery? From their point of view, the email is redundant now. I did some testing and realised that notifications are only sent in cases where Groups.io emails you the text of a message at some point so that means if you have subscription settings of Individual Messages, either of the Digest formats or Special Notices.  If you have a Daily Summary, the text of messages is not included so no notifications are sent for messages that would be listed in the summary. I have the 'No email' option disabled in my group so I expect you don't get them then either.  As far as I can see, the simplest thing a member can do to still receive notifications via the app but reduce email traffic is to select one of the digest formats.

I've been thinking about this as well and want to fix it. But I haven't figured out how to tweak the subscription settings to allow for a setting where you get notifications for individual messages but no emails. Do you have any thoughts on that?

Thanks,
Mark
(who has been busying working on the app this week for other reasons) 


moderated Re: Web/App notifications mean emails are not necessary #misc

Derek Milliner
 

On Fri, Oct 1, 2021 at 02:29 PM, Andy wrote:
I THINK you're saying that you created a (3rd party) App

There's an official Groups.io App now available for Android and Apple, released recently by Mark. It's been in beta for a while.

See : https://play.google.com/store/apps/details?id=io.groups.webapp or https://apps.apple.com/us/app/groups-io-app/id1553820507

The issue centres around how app (possibly also Web) users that don't wish to receive email can still get notifications for e.g. new topics/messages 


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

Pete Cook
 

On Fri, Oct 1, 2021 at 11:30 AM, J_Catlady wrote:
Well, I've just been informed offlist that the cat pics are no longer displayed automatically. :-(
Key features are already being removed? 


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

 

Well, I've just been informed offlist that the cat pics are no longer displayed automatically. :-(

On Fri, Oct 1, 2021 at 8:22 AM Andy <AI.egrps+io@...> wrote:
Nope.  Didn't see anything but the short message.

I forgot to grab a screen capture of it.  I was more in a hurry to see if it was really down, and if anything was saved.

Andy


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

Andy
 

Nope.  Didn't see anything but the short message.

I forgot to grab a screen capture of it.  I was more in a hurry to see if it was really down, and if anything was saved.

Andy


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

 

On Fri, Oct 1, 2021 at 08:14 AM, Andy wrote:
huh?
Whenever the system is down, rotating cat pics are displayed of the groups.io cats!
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

Andy
 

huh?


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

 

On Fri, Oct 1, 2021 at 07:09 AM, Andy wrote:
So I guess this was a temporary system FUBAR?
I don't know, but did you get to see the cat pics? :-)
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Groups.io down for maintenance -- all work is lost! #bug

Andy
 

Hmm, I went back a few minutes later, wrote a new reply (trying to remember what I wrote the first time), sent it -- and it worked!

Not only that, but the Draft of my first reply is there, now!

So I guess this was a temporary system FUBAR?

Andy


moderated Groups.io down for maintenance -- all work is lost! #bug

Andy
 

I just edited a reply, clicked "Send", and got a message back on my screen saying that Groups.io is temporarily down for maintenance and should be back by 1am Pacific time (which is either 5+ hours ago, or I need to wait another 18 hours until tomorrow).

WTF?

My draft is gone.  There is nothing in Drafts.  I re-loaded and there still is nothing?!?

Pardon my French, but -- WTF?

Andy


moderated Re: Web/App notifications mean emails are not necessary #misc

Duane
 

On Thu, Sep 30, 2021 at 03:13 PM, Andy Wedge wrote:
Is there any alternative or anything in the pipeline that would allow a greater separation between app notifications and emails?
I think the capability is built, just not available to members.  The Member Notifications for Messages (in their Subscription options) would work like the Moderator Notifications where we can select to receive them: 1) Email and web/app, 2) Email only, 3) Web/App only, or 4) None.  (The current options for Members are Web/App Notifications or None.)  Your members would choose 3, along with their other preferences for messages.  The only difficulty I see is that if they choose None, it would effectively be No Email.  Maybe remove the None option for Members?

Duane


moderated Re: Web/App notifications mean emails are not necessary #misc

Andy
 

Andy, maybe I'm a dummy, but I fail to understand what you are talking about.

I THINK you're saying that you created a (3rd party) App which is not part of Groups.io, and its purpose is to receive emails from a group, and present them to the member in a form other than email.  I think you are asking for a way for Groups.io to continue feeding those emails to your App, but not send them to the member in the form of emails.  How badly have I misunderstood?

On the off-hand chance that I actually understood, then I see 3 choices.  (1) Ask Mark to add a new feature to Groups.io to send group messages specifically to your App (or to some class of Apps of which yours is one), and let the user select whether to receive messages through that new port, or emails, or both, or neither.  (2) Let the user set up their email system to automatically delete emails from the group.  Gmail lets you do that.  (3) Tell the member to subscribe twice, set their normal groupts.io account to No Email, and let the other account send messages to your App.

I think you've left us somewhat in a fog about your App and that may be part of the problem with your question.

Regards,
Andy (the other one)


moderated Re: Web/App notifications mean emails are not necessary #misc

Andy Wedge
 

On Thu, Sep 30, 2021 at 11:07 PM, Christos Psarras wrote:
What about selecting Special Notices instead of a digest? Provided SNs are used infrequently in a group, it's pretty much No Email.
That's my point. If you select special notices then you only receive notifications about those emails. The request was to receive notifications via the app about other messages but not the emails themselves.

Regards
Andy


moderated Re: Web/App notifications mean emails are not necessary #misc

 

On 2021-09-30 16:01, Andy Wedge via groups.io wrote:
As far as I can see, the simplest thing a member can do to still receive notifications via the app but reduce email traffic is to select one of the digest formats.
What about selecting Special Notices instead of a digest? Provided SNs are used infrequently in a group, it's pretty much No Email.

Cheers,
Christos


moderated Re: Non-members becoming Past members? #misc

 

On Thu, Sep 30, 2021 at 12:47 PM, J_Catlady wrote:
You can always see why they’re in the list by the “history” column. 
And of course, you can sort by that column to make that easier.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Non-members becoming Past members? #misc

 

On Thu, Sep 30, 2021 at 01:23 PM, Bob Bellizzi wrote:
Me too, I vote with you Julie, I mean Catlady <g>
No idea what you're talking about. My name is not Julie anyway. But your "vote" is welcome.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Non-members becoming Past members? #misc

Bob Bellizzi
 

On Thu, Sep 30, 2021 at 12:47 PM, J_Catlady wrote:
I “vote” for keeping it as is and ignoring what you’re not interested in.
Me too, I vote with you Julie, I mean Catlady <g>

 
--

Bob Bellizzi
FuchsFriends@groups.io online  support  group for corneal dystrophy patients & caregivers
The Corneal Dystrophy Foundation 

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