Date   

moderated Re: Error message on trying to attach files #bug

 

Well, that was interesting (or useless?). I got the same behavior my group member experienced, namely, it happened on the first attempt but not on the second. Seems flakey. I should note that the situation is that I'm trying to insert (not attach) a screenshot, which is a png. Maybe that's not what "insert picture" acts on, maybe that only accepts a jpg? If so, then there should be a comprehensible error message (e.g., "you can only insert jpgs") instead of the jabberwocky it puts out.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: The Groups.io app is now live for iOS and Android #update

Pamela Tatt
 

Hi Mark,

I have the Android app - unfortunately "Files" dont open??
Maybe there is a bug in the system?

We rely a lot on our Files and many of our members have mentioned this problem.

Thanks for all you do to make our G.io experience so 'painless'

Pamela
Knit4Charities


moderated Re: Replies to moderated topics which end up starting new topics still get moderated #bug

 

Bruce,

>>> If I set up a topic to be moderated, I don't want people to be able to circumvent that setting simply by changing the subject line.


I can see some value in it behaving this way for your scenario, if the "new topic" is really a masqueraded reply to the moderated topic with just a different subject.  On the other hand though, what's to stop the offender from just creating a brand new topic in this case?  I mean, in an unmoderated group, a perpetrator trying to pull this off on purpose online, will see the green "message to be approved by the mods" notice and can easily just create a new topic then which will sail through.  Yes, not as obvious to the email users though, but then again, since one knows their group is not moderated, after they see their message not coming through normally as expected, they may resubmit it as a new topic this time, which will now go through.

>>> Holding it in moderation also gives me an opportunity to change it back, if that seems like the appropriate thing to do

Yes, if its' related to the previous moderated topic, but what if it doesn't and it's genuinely a new unrelated topic?

I don't know, if this is by design as a hidden and undocumented easter-egg, maybe the answer is not to change the logic but instead enhance a couple of things to make it obvious to the mods that's what happened.  For example, when this happens modify the pending message so the subject becomes something like this: (obviously only if the previous topic was moderated of course)

new-topic-subject [WAS: old-topic-subject]

This would make it clearer and also make the job of editing it back to the previous subject easier.

Or enhance the Activity log entry.  Right now the entry looks like the regular one:

XYZ sent message "new-topic-subject" requiring approval because the topic is moderated, via email

which is misleading because this (new) topic is not really/shouldn't be moderated since the group is not moderated.  Maybe leave the subject as is in the pending message but indicate it here:

XYZ sent message "new-topic-subject [WAS: old-topic-subject]" requiring approval because the topic is moderated, via email


Cheers,
Christos


moderated Re: Replies to moderated topics which end up starting new topics still get moderated #bug

 

On Mon, Sep 20, 2021 at 03:31 PM, Christos Psarras wrote:
(not sure if it also inherits anything else besides the moderated property)
BTW just tested this part for all the other properties visible & available to me (Locked, Sticky, ReplyTo) and those do not get inherited in the new topic.

Cheers,
Christos


moderated Re: Replies to moderated topics which end up starting new topics still get moderated #bug

Bruce Bowman
 

On Sun, Sep 19, 2021 at 07:30 PM, Christos Psarras wrote:
4. When the message is parsed, the new-topic subject rules are applied but it seems the in-reply-to rules are also applied.
5. This causes the message to correctly create a new topic (TopicNEW) which technically should not be moderated as it's a new topic, but the message still ends up in the pending queue.
Christos -- Interesting.

I don't know if it's intentional or not, but I do like the existing behavior. If I set up a topic to be moderated, I don't want people to be able to circumvent that setting simply by changing the subject line. Holding it in moderation also gives me an opportunity to change it back, if that seems like the appropriate thing to do.

If that means I occasionally have to moderate a message that doesn't really need it, so be it (the fact that they'll end up waiting for their post to appear is a bonus).

Regards,
Bruce


moderated Re: Replies to moderated topics which end up starting new topics still get moderated #bug

 

Andy,

So, it seems that any change of subject on a message posted by email will start a new topic.
I think you misunderstood what the issue is.  The new topic creation part works fine and as expected, since the subject was changed. (to a unique one)

Assuming the code order of evaluation in the threading algorithm is as described in the doc:

1a. The reply rules check is (correctly) performed because the message headers contain the In-Reply-To entry and it references an existing previous topic (which happened to be moderated in this case) ...
1b. .. and the subject check is then performed but since it's different, the algorithm now correctly creates a new topic.

2. However, the code also inadvertently inherits/applies the moderated property of the aforementioned referenced previous topic ID; or alternatively it doesn't reset/clear the mod property for the new topic, which is the bug, it causes a brand new topic to inherit the moderated property of a previous topic when there shouldn't be any association to the old topic since it's a new topic.  (not sure if it also inherits anything else besides the moderated property)

It's one of those bugs that will only show under certain circumstances, under normal conditions in an unmoderated group if nothing gets moderated no one will know.  It only showed up because I specifically moderated a topic to (gently) end discussion on it (without locking it) and someone used a message from that thread but also changed the subject so they can create a new topic, causing the new topic to be moderated.  If I hadn't moderated that previous topic I'd have no clue this is happening.

Cheers,
Christos


moderated Re: Replies to moderated topics which end up starting new topics still get moderated #bug

Andy Wedge
 

On Mon, Sep 20, 2021 at 12:30 AM, Christos Psarras wrote:
This may be an unintended behavior Reply-Rules bug, but this is what's happening:
The first item listed in the documentation for the threading algorithm has two conditions, the reply-to field and the subject. If the subject is changed then this first test cannot be met so then we are into checking where the message came from (online or email) and then checking matching subject and dates.  So, it seems that any change of subject on a message posted by email will start a new topic.

Andy


moderated Re: Error message on trying to attach files #bug

 

Mark,

I just tried to send a bug report message to this group, and insert (not attach) a screenshot of the error, and I got the exact same error my group member got. It's been difficult and confusing to report here, because I was trying to insert a screenshot OF THE ORIGINAL ERROR (which involved the "improved draft saving" and error "there was an error saving the draft," multiple times), but when I tried to insert those screenshots, I got the OTHER error regarding insertion of the screenshot. So the insertion error message was appearing BELOW the draft-saving error message. This is real. I'll try it again and next time, will try to attach (not insert) the screenshot.

Meanwhile, the "improved draft saving" error message bug is still there, at least in the non-test-version. Can we get an update on whether and when that is fixed in the currently running (non-test) version? Otherwise I don't know whether to continue to report the bugs.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Replies to moderated topics which end up starting new topics still get moderated #bug

 

Hi Mark,

This may be an unintended behavior Reply-Rules bug, but this is what's happening:

1. Group setting (and membership) is set to unmoderated.
2. A particular topic (TopicOLD) is manually set to moderated by the mod.
3. A user pulls the old "too lazy to create a new topic" switcheroo and they click on Reply to one of those (now moderated) TopicOLD messages, either through email or online, changes the subject to a new one, adds the text, and sends it as a "new" to them topic, but which as we know now contains the In-Reply-To: entry referencing a message which now points to a moderated topic.
4. When the message is parsed, the new-topic subject rules are applied but it seems the in-reply-to rules are also applied.
5. This causes the message to correctly create a new topic (TopicNEW) which technically should not be moderated as it's a new topic, but the message still ends up in the pending queue.

Cheers,
Christos

PS: The above is the "consistent" problem/bug behavior.  It then got a bit weird while testing but it seems it's some sort of Thunderbird-specific behavior, I don't know, but I included it here just in case.  I may retest this part with a different Tbird version later on.

6. As expected, after I approved the pending TopicNEW topic starter it got created as a new topic, not moderated.
7. If I reply to that 1st TopicNEW message through Tbird (without changing anything) the reply still goes into moderation, consistently for all the times I tried replying to that 1st message.
8. If I reply through Gmail or online to that 1st TopicNEW message, no problems.
9. If I reply to any other message but the 1st from TopicNEW through Tbird, no problems.


moderated Looks good. One thought.... #suggestion

rich hurd
 

I actually have two groups.io subscriptions, this one for my non-techie world and one, rich@... for my ham radio life.   Logging out is sometimes a chore.  If there was a way to “switch hats” as it weee, that would be massively cool.  


otherwise, no complaints or issues.   


moderated Re: The Groups.io app is now live for iOS and Android #update

coprosowner
 

If you click on “Pricing” it navigates out of your group to a page that shows all of the groups you belong to. 


Thanks,
--
---
CoProS Owner


moderated Re: Count mod-edited approval as an approved message #suggestion

 

On Sat, Sep 18, 2021 at 09:31 PM, Andy wrote:
I think it's a random bug.
It's mysterious for sure. But something is going on!
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: The Groups.io app is now live for iOS and Android #update

Pat Pratt
 

So far works fine for me. Have notified my groups. Much easier than shuffling through Safari pages
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Pat Pratt


moderated Re: Count mod-edited approval as an approved message #suggestion

Andy
 

Checking the Activity Log, ...

  • Yesterday, a co-mod approved a message "via email", and the log does not show that his posting status changed.  I had to change the posting status later (and approve two new messages sent by the same member).

  • 3 days ago, the same co-mod approved a message "via email", and the log shows two results, for both changing the posting status and approving the message.

Same moderator.  Same method of approval (via email).  Different days.  Groups.io handled them differently.

I think it's a random bug.

Since both were approved by email, there was no chance that the moderator clicked the wrong button.

Here are a few other differences (just in case it isn't random):  One sender's domain was gmail.com, other sender's domain was hotmail.it.  One message was a reply, other message started a new thread.  Should either of these matter?  Both messages needing approval had been posted via the web.

Andy


moderated Re: Count mod-edited approval as an approved message #suggestion

Andy
 

Maybe it is random -- sometimes it works, sometimes it doesn't.  Or there is yet another variable that we have not identified yet.

I didn't try a controlled experiment.  I just observe that approving some messages does not also unmoderate the member, and I have to go back and fix it later.  When I am the one approving the message, I do it from the web and I click the right button to both approve and unmoderate, and it works when I do that.  I'm not sure what my co-moderators do.  It shouldn't matter, should it?

Andy


moderated Re: Count mod-edited approval as an approved message #suggestion

 

On Sat, Sep 18, 2021 at 07:51 PM, J_Catlady wrote:
supposed to automatically unmoderate them.
I checked in my test group, and the NMM1 is working fine. It even works fine when the message is mod-edited. I can't reproduce the bug I reported, and I can't reproduce what Andy is experiencing.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Count mod-edited approval as an approved message #suggestion

 

On Sat, Sep 18, 2021 at 07:48 PM, Andy wrote:
Why does approving a new member's message (with "Unmoderate After 1 Approved Message") not also unmoderate them?
It is absolutely supposed to automatically unmoderate them. This sounds like part of the same bug. It's possible my assumption that the bug was limited to the case of mod-edited messages was erroneous, and that there's simply a bug in the counter for approved messages.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Count mod-edited approval as an approved message #suggestion

Andy
 

I apologize if this is something I should know and/or if it's documented.

Why does approving a new member's message (with "Unmoderate After 1 Approved Message") not also unmoderate them?  Why must Moderators also click the "Approve and Unmoderate" button, or go back to the member and disable their Override moderation setting?

I'm asking this as a reply here, because it might be related to the OP's question.  What is the deal (or what is the point) with the "Unmoderate After ..." setting?  From where I sit, it does not seem to do anything.  Why is that?

Andy


moderated Re: The Groups.io app is now live for iOS and Android #update

KWKloeber
 

Needs some touch up. 

Using the iOS app I clicked Help.  Nothing. 

I clicked to reply to a msg on this thread and this popped up:


when sending my last msg, this error popped up:




moderated Re: The Groups.io app is now live for iOS and Android #update

KWKloeber
 

I don’t know if this is a #suggestion or not, but I’ll try here first. 

Something that drives me CRAZY and I suspect others too, is that links ALWAYS open in an app rather that a website (which are typically much more inclusive with features, info, whatever compared to apps.). I’ve uninstalled so many apps like eBay, Lowe’s, etc for that reason. 

SO Mark, could the message footers be such that ‘View/reply on the web and ‘use the app’ are options??

Double Whoo Hoo!!

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