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moderated Re: Log rejected messages #suggestion

Andy
 

We receive sometimes dozens of non-member messages daily.  I would not want them in the Log.  I might accept having them sent to me by email (but I would probably opt-out of receiving them, after the first week or two).

To me, if a message exceeds 2 lines -- no, make that 1 line -- I wouldn't want it in the Log.

Mind you, I am fairly opinionated about this.  I guess you can tell.

Yes, I am objecting to those hard-won Owner messages sent to members.  Clearly you want them.  Clearly, I don't.  IMO, the Log file is not the place to put them.

Andy


moderated Re: Log rejected messages #suggestion

Bruce Bowman
 

On Thu, Aug 12, 2021 at 10:03 AM, J_Catlady wrote:
As I said, I would NOT record any of the cateogories Bruce mentioned, all of which are non-member messages, and that includes spam.
I feel that an +owner message received from someone who never subscribed is nearly as valuable as a rejected message from someone who is. Although I remain hesitant to go down this road, but if we're going to do it I'd like to see that recorded in the log too (and yes, I know it's been suggested before).

Regards,
Bruce


moderated Re: Log rejected messages #suggestion

 

Chris, yes, the rejection notice (if sent) says “the message is included below.” and is in an attachment. This still requires sorting thru emails, often long past the days of the emsils, to locate.


On Aug 12, 2021, at 7:07 AM, Chris Jones via groups.io <chrisjones12@...> wrote:

On Thu, Aug 12, 2021 at 02:51 PM, Andy wrote:
For me, I think that "something else" might be an optional email sent to the Moderators, with the contents of the rejected message.  Then I can read it and delete it.
Does the Bcc Moderators function of a Rejection Notice not provide that capability? OK it might require "other mods" to read the original message from their Inboxes but is that a hardship?

Chris

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Log rejected messages #suggestion

Chris Jones
 

On Thu, Aug 12, 2021 at 02:51 PM, Andy wrote:
For me, I think that "something else" might be an optional email sent to the Moderators, with the contents of the rejected message.  Then I can read it and delete it.
Does the Bcc Moderators function of a Rejection Notice not provide that capability? OK it might require "other mods" to read the original message from their Inboxes but is that a hardship?

Chris


moderated Re: Log rejected messages #suggestion

 

To clarify: I am suggesting recording only messages that were rejected by moderators (i.e., becaus of problematic content). I would not record any messages rejected by the system, including spam, non-member messages of any kind (if the group blocks those), too large, etc.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Log rejected messages #suggestion

 

On Thu, Aug 12, 2021 at 07:01 AM, Andy wrote:
If a typical spam message is 3 screenfuls of junk or ads, do you want all of that saved in the permanent Log?
As I said, I would NOT record any of the cateogories Bruce mentioned, all of which are non-member messages, and that includes spam. (Maybe you didn't read past my unfortunate typo?;)
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Log rejected messages #suggestion

Andy
 

re: "How about logging it only if the reason for the rejection wasn't the size?"

Where do you draw the line?

If a typical spam message is 3 screenfuls of junk or ads, do you want all of that saved in the permanent Log?  If your group gets, say, 25 of those messages daily, do you really want it cluttering up the Log?

Andy


moderated Re: Log rejected messages #suggestion

 

On Thu, Aug 12, 2021 at 06:51 AM, Andy wrote:
"something else" might be an optional email sent to the Moderators,
That's the current problem: they are currently available in emails only (in the "pending message needing approval" notification or in the rejection notice if bcc'd to moderators). And that's very difficult to sort through, especially in the situation I'm talking about, namely, trying to assess at some later point what's been going on. You have to sort through emails.

"Something that has a lifetime of, say, 1 week, and then self-destructs?"
This, too, is the opposite of what I'm looking for.

On a side note, re your comment about the activity log containing messages, does it now do that? Or are you talking about mod messages to members, and hard-won battle to get included? I would not object to mod messages to members, rejection notices, invite notices (which can also be long), as well as the content I'm asking for here, being recorded in a separate place.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Log rejected messages #suggestion

 

On Thu, Aug 12, 2021 at 06:50 AM, J_Catlady wrote:
"Obviously you would record spam,"
Sorry, big typo there - should read "you would NOT record"
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Log rejected messages #suggestion

Andy
 

Thinking about this a bit more --

Personally I find the Activity Log best when it is just a nutshell of what happened, in the most concise form.  I wouldn't want it to show me all the details.  As it is, I am annoyed when it has the contents of any message.  To me, that is just clutter.

Maybe there is something else (not the permanent Activity Log) that would serve that purpose better.  Something that has a lifetime of, say, 1 week, and then self-destructs?

For me, I think that "something else" might be an optional email sent to the Moderators, with the contents of the rejected message.  Then I can read it and delete it.

Andy


moderated Re: Log rejected messages #suggestion

 

On Thu, Aug 12, 2021 at 06:36 AM, Andy wrote:
A message might be rejected because it is too large
That's a great point. But I would like to be able to see the whole thing. Sometimes the "whoppers" in these rejected messages come at the end. How about logging it only if the reason for the rejection wasn't the size?
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Log rejected messages #suggestion

 

On Thu, Aug 12, 2021 at 06:35 AM, Bruce Bowman wrote:
seems like a slippery slope,
I understand that concern and was expecting that comment. I thought about it myself. We don't, for example, log deleted messages. I do think that rejected messages are especially important to be able to see and be able to keep track of. It's true that i can know how many of an individual member's messages were rejected, and I can now see the actual rejection notices (which is a big improvement). But I can't actually see the problematic content, and sometimes, there's no rejection notice sent.

Obviously you would record spam, non-member messages (to owners OR to the group), and messages from banned members (which fall into that same category). Essentially you are arguing that rejected messages from bona fide members are on a par (or on a slippery slope) with non-member messages - that includes all of the categories you mentioned: spam, non-member messages to group, non-member messages to owner, and messages from banned members.
I think that rejected messages - the only category aside from your mentioned ones that consists ot messages *from bona fide froup members* - are categorically different.

If, say, I find myself rejected yet one more message from a member who I'm beginning to feel is problematic, and I'm beginning to wonder whether that member should be warned or removed, I would like to be able to assess that feeling more accurately. Currently, it is very cumbersome to do so.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Log rejected messages #suggestion

Andy
 

Hmm.  This could be problematic.  A message might be rejected because it is too large - Megabytes.  Obviously you don't want all of that saved to the log.  Maybe just the first line or two?

Andy


moderated Re: Log rejected messages #suggestion

Bruce Bowman
 

On Tue, Aug 10, 2021 at 06:34 PM, J_Catlady wrote:
Just as the text of mod messages to members are now logged, it would be convenient to log the text of rejected messages within the "rejected" log entry.
J -- I can understand why this might be valuable to a group Owner to monitor those who have been assigned Moderator responsibilities...are they being too restrictive/liberal, etc.

At the same time, there are other incoming messages whose content is never logged:

-- +Owner messages from anyone not currently subscribed
-- Spam that groups.io rejected before I ever saw it
-- Non-member posts automatically discarded (based on group settings)
-- Posts arriving from banned email addresses/domains
(Maybe some others that I haven't thought of yet.)

I think groups.io already does a pretty good job of recording activity that has a direct relationship to actual group content. Going beyond that seems like a slippery slope, and I'm just wondering where it all ends. 

Regards,
Bruce


moderated Re: Log rejected messages #suggestion

 

Yes, I think you’re misunderstanding. The log contains the text of the rejection message, but not the text of the message that was rejected. I’m suggesting the latter. The rejected message is not logged or saved anywhere.


On Aug 12, 2021, at 12:46 AM, Andy Wedge <andy_wedge@...> wrote:

On Tue, Aug 10, 2021 at 11:34 PM, J_Catlady wrote:
Just as the text of mod messages to members are now logged, it would be convenient to log the text of rejected messages within the "rejected" log entry.
If I reject a pending message, the text of any rejection message is clearly shown in the activity log:

<dummyfile.0.part>


Am I misunderstanding what you are referring to?

Andy

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Log rejected messages #suggestion

Andy Wedge
 

On Tue, Aug 10, 2021 at 11:34 PM, J_Catlady wrote:
Just as the text of mod messages to members are now logged, it would be convenient to log the text of rejected messages within the "rejected" log entry.
If I reject a pending message, the text of any rejection message is clearly shown in the activity log:



Am I misunderstanding what you are referring to?

Andy


moderated Re: Sing on required to view every message #bug

Derek Milliner
 

The most likely thing that springs to mind is that your user is blocking cookies from Groups.io.

When you log on, Groups.io sets a small first-party cookie with an authorisation token. Every interaction with the messages uses this token, so if it's not present the login process is triggered. Cookies are not automatically bad things, indiscriminate blocking of everything will also break good-faith players like Groups.io


moderated Sing on required to view every message #bug

Tom Vail
 

I have a user, only one I know of, who has to sign on every time he goes to another message.  So he goes from message A and tries to view message B, IO makes him sign on again.  It is like the "Messages" tab on the left is signing him off?

Anyone else seen this, and if so what is the fix?

Thanks,
Tom


moderated Re: Site updates #changelog

Chris Jones
 

On Wed, Aug 11, 2021 at 04:06 PM, Mark Fletcher wrote:
I am now on vacation
Have a good one; as ever you have earned it!

Chris


moderated Site updates #changelog

 

Changes to the site this week:

August 10, 2021:

  • APP: Submitted a new version of the app for Apple app store review.
  • INTERNAL: Work on improving our app deploy system.
  • BUGFIX: Several draft saving bug fixes.

August 9, 2021:

  • NEW: When composing a post or reply, if there is an error saving the draft, we now display an error message and will retry.

Note: I am now on vacation, returning on Thursday, August 26th. During this time, my responses to email may be delayed. The next #changelog email will be sent on Friday, August 27th.

Take care everyone.

Mark

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